Engaging Patients in Patient Safety a Canadian Guide...Engaging Patients in Patient Safety –a...

Engaging Patients in Patient Safety

– a Canadian Guide

Janet Hodder, Health PEI

Denice Klavano, Patients for Patient Safety Canada

Ioana Cristina Popescu, Canadian Patient Safety Institute

May 31, 2017. Atlantic Learning Exchange

Purpose of the Guide

• Issue:

– Need and demand for patient engagement

– Overwhelming amount of resources

• Few by and for patient partners; few on patient safety

• Aim:

– Help patients and providers partner more effectively in making

care safer

• What:

– A comprehensive guide for patient engagement in patient

safety based on evidence and best practices

Partners and Action Team

• Atlantic Health Patient Safety and

Quality Collaborative

• Canadian Patient Safety Institute

• Health Quality Ontario

• Patients for Patient Safety Canada

• Accreditation Canada

• Alberta Health Services

• BC Patient Safety and Quality Council

• Canadian Foundation for Healthcare

Improvement

• Centre of Excellence on Partnership

with Patients and the Public

• HealthcareCAN

• Health Quality Council of Alberta

• IMAGINE Citizens Collaborating for

Health

• Manitoba Institute for Patient Safety

• Manitoba Ministry of Health

• Ontario Ministry of Health and Long

Term Care

• Ontario Hospital Association

• Saskatchewan Health Quality Council

• University Health Network

• Universite de Montreal

Development Process (Co-design)

• Needs assessment

– Action Team, Focus Groups, Interviews, Scans

• Outline and scoping

– Action Team, Focus Groups

• Content development

– Drafts, pilot test

– Launch

• Maintenance

– Quarterly

Guide Features

• Content:• Practical

• Complements existing resources

• Informed by and targeted to all

• For any setting, sector, system level

• Continuously updated

• Complementary resources:• PE Network – Facebook, LinkedIn

• PE Resource Hub – CFHI

• More to come

http://www.patientsafetyinstitute.ca/en/toolsResources/Patient-Engagement-

Resources/Pages/default.aspx

Structure

• 4 chapters - each includes

– Guidance

– What YOU can do (summary)

• Patients, patient partners

• Providers, patient engagement specialists

• Leaders, governors

– Practice example(s)

– References

• Tools and resources

• Canadian scan

Patients as partners

Why partner

Current state of patient engagement

Evidence of benefits and impact

Challenges and enablers

Embedding and sustaining patient engagement

Partners at the point of care

Partnering in patient safety What it means, why an how; Priorities

Partnering in incident management Reporting; Disclosure; Incident analysis

Partners in building safe care

organizations and systems

Preparing for patient engagement People: roles and responsibilities; Process: recruitment, orientation, support

Partnering in patient safety Plans and initiatives

Partnering in incident management Reporting; Analysis

Evaluating patient engagement

Introduction: measures, plans, methods

At the point of care: measures , tools

At the organizational and system levels: measures, tools

Evaluating patient engagement integration:

Implementation of patient engagement, culture

Next Steps

• Dissemination and knowledge transfer

• Maintenance – quarterly –New content: glossary; practice examples; initiatives

–Short, practical, visually appealing content

Visit:

http://www.patientsafetyinstitute.ca/EngagingPatients

Contact us:

patients@cpsi-icsp.ca

DISCUSSION

Questions, Feedback, Recommendations

Engaging Patients in Patient Safety a Canadian Guide...Engaging Patients in Patient Safety –a...

Documents

Patient safety assessment manualpatient safety in May 2019, which endorsed the establishment of an annual World Patient Safety Day, to be observed globally on 17 September. Patients

Patients for Patient Safety M argaret Murphy, Patient Advocate External Lead Advisor Patients for Patient Safety WHO Patient Safety Beaumont Hospital Transplant

Safety Screening Patient Prep...Safety Screening Patient Prep Patients Non-Patients “ The screening process and screening forms for patients, non-MR personnel, and MR personnel should

Improving Patient Safety Systems for Limited -English ... · PDF fileImproving Patient Safety Systems for Limited -English-Proficient (LEP) Patients A Guide for Hospitals

Patient safety culture in hospital settings Patient safety ...797084/FULLTEXT01.pdf · Health care staff’s patient safety culture reflects their attitudes towards safety for patients

Identifying ICU Patient Safety Priorities within a ... · ICU patients. Patient safety was compromised due to procedural complications, nosocomial infections, and adverse drug events

The NHS Patient Safety Strategyconwayroadmedicalpractice.gpsurgery.net/wp-content/...The NHS Patient Safety Strategy Safer culture, safer systems, safer patients July 2019 NHS England

Patients for Patient Safety News - WHO · Mingming lectured on the “Patients for Patient Safety Programme” and “Current Patients for Patient Safety research”. Around 100 health-care

ENGAGING PATIENTS IN PATIENT SAFETY · 2018-06-05 · Patient Safety Institute, along with the Atlantic Health Quality and Patient Safety Collaborative, and Health Quality Ontario

National Patient Safety Goals (Nursing) CPNursing) (1).pdfcompliance. This National Patient Safety Goal has great potential to positively impact the safety of patients on this class

Patient and patients safety

Patient safety in operating theatres in Bangladeshkth.diva-portal.org/smash/get/diva2:739841/FULLTEXT01.pdf · Patient safety in operating theatres in Bangladesh Patients kerhet i

Identification Campaign Highlights Patient Safety - … hospital launched a campaign Oct. 25 to raise awareness about patient safety and educate employees, physicians, patients and

PATIENT SAFETY STRATEGY...9 • Patients for Patient Safety fostering the active involvement of patients, either individually or as groups, in the work carried out by the Alliance

The Cochrane Consumer Network and the WHO/Patients for … · 2011-11-08 · health care. WHO/Patients for Patient Safety 2008: Safety will be improved if patients are included as

ENGAGING PATIENTS IN PATIENT SAFETY...ENGAGING PATIENTS IN PATIENT SAFETY – A CANADIAN GUIDE Patient Engagement Action Team - February 2018 4 Introduction: Partnering for safer healthcare

PATIENT SAFETY STRATEGY · 9 • Patients for Patient Safety fostering the active involvement of patients, either individually or as groups, in the work carried out by the Alliance

Joint Commission and Patients for Patient Safety

Rebecca O’Malley Patients for Patient Safety Champion Ireland WHO Patient Safety

Patient Safety in the Operating Room- · Patient Safety in the Operating Room- ... An interview study To elicit and evaluate patients’ ... recognition and answers