Engaging Library Users : Building Connections

Engaging Library Users : Building Connections

Thailand Report

The library’s role in changing scenario of higher education

• Interacting with faculty members, students and researchers

• Partnering in research, teaching and scholarly communication

• Assessing user needs• Promoting library services and

collections

Interacting and Communicating with Users

• Library websites– Announcement– News & events– Suggestions / recommendations– Virtual orientation– Tutorials– RSS – E-forms

• Social Media – Facebook– Blog– Twitter– SMS– RSS

• To publicize library events• To alerts users• To provide links• To provide conduit to community information• To allow users to ask questions or provide

feedback

Attracting : The changing design

Partnering with the University Community

• Friends of the library

• Research support & scholarly communications

• Information literacy promotion

Friends of the Library

Research support

Information literacy

Assessing user needs

• User survey

• Focus group

Promoting library services and collections

• Library ambassadors• Library events

– Book fair– Open house– New services

Outreaching : programs and activities