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ITW’s Enterprise Strategy at Work
Engagement at ITW Presented at The Employee Engagement Forum, Alexandria, VA
April 30 – May 1
ITW’s Enterprise Strategy at Work
Agenda
● Brief overview of the U.S. employee engagement landscape
● Company overview
● Keys to ITW Success
● Engagement within our United Way Campaign
2
ITW’s Enterprise Strategy at Work
Recent U.S. Employee Engagement Trends
3
Source: State of the American Workplace: Employee Engagement Insights for
U.S. Business Leaders, Gallup, Inc., 2013
10 years or more
3 years to less than 10 years
6 months to less than 3 years
Less than 6 months
12%
14%
12%
8%
42%
42%
44%
40%
46%
44%
44%
52%
Engagement Levels, by Tenure
Engaged Not Engaged Actively Disengaged
ITW’s Enterprise Strategy at Work
Traditionalists
Baby Boomers
Generation X
Millennials
15%
23%
19%
14%
44%
50%
53%
53%
41%
26%
28%
33%
Engagement Levels, by Generation
Engaged Not Engaged
Actively Disengaged
More Employment Trends
4
4%
44%
44%
8%
Percentage of Each Generation in Today’s
Workforce
Traditionalists Baby Boomers
Generation X Millennials
ITW’s Enterprise Strategy at Work
Traditionalists
Baby Boomers
Generation X
Millennials
15%
23%
19%
14%
44%
50%
53%
53%
41%
26%
28%
33%
Engagement Levels, by Generation
Engaged Not Engaged
Actively Disengaged
More Employment Trends
5
4%
44%
44%
8%
Percentage of Each Generation in Today’s
Workforce
Traditionalists Baby Boomers
Generation X Millennials
ITW’s Enterprise Strategy at Work
Traditionalists
Baby Boomers
Generation X
Millennials
15%
23%
19%
14%
44%
50%
53%
53%
41%
26%
28%
33%
Engagement Levels, by Generation
Engaged Not Engaged
Actively Disengaged
More Employment Trends
6
4%
44%
44%
8%
Percentage of Each Generation in Today’s
Workforce
Traditionalists Baby Boomers
Generation X Millennials
ITW’s Enterprise Strategy at Work
Traditionalists
Baby Boomers
Generation X
Millennials
15%
23%
19%
14%
44%
50%
53%
53%
41%
26%
28%
33%
Engagement Levels, by Generation
Engaged Not Engaged
Actively Disengaged
More Employment Trends
7
4%
44%
44%
8%
Percentage of Each Generation in Today’s
Workforce
Traditionalists Baby Boomers
Generation X Millennials
ITW’s Enterprise Strategy at Work 8
The CEO
Source: THNK2Grow
ITW’s Enterprise Strategy at Work 9
Oh, look. Treasures!
Engaged Employees
ITW’s Enterprise Strategy at Work 10
What no treasures?
Employees Not Actively Engaged
ITW’s Enterprise Strategy at Work 11
They are essentially being paid to adversely affect the company
Disengaged Employees
Gallup estimates that
active disengagement
“costs the U.S. $450
billion to $550 billion
per year”.
ITW’s Enterprise Strategy at Work
Cost of Disengagement
12
Customer ratings
Profitability
Productivity
Safety Incidents
Shrinkage
Abseentism
Patient safety incidences
Quality (defects)
In a meta-analysis, Gallup confirmed a “well established
connection between employee engagement and nine
performance outcomes”, which include:
ITW’s Enterprise Strategy at Work 13
ITW’s Enterprise Strategy at Work
Illinois Tool Works (ITW)
14
A FORTUNE 200
global industrial
manufacturer of
value-added
consumables and
specialty equipment
with related
service businesses
Headquartered in
CHICAGO,
founded in
1912
with an initial focus
on metal cutting tools
14
Highly DECENTRALIZED
organization
OPERATING UNITS IN
56 COUNTRIES
51,000 EMPLOYEES
10,000 ACTIVE PATENTS
ITW’s Enterprise Strategy at Work 15
ITW’s Enterprise Strategy at Work
Know Who We Are and
What We Stand For
ITW’s Enterprise Strategy at Work
Offer Avenues For Engagement Matching
Gift
Scholarship
Programs
Volunteer
Recognition
Networks and
affinity groups
‾ Women in
Finance
‾ Young Leaders
Career
development
tracks
‾ Emerging
Leaders
‾ Early in Career
Career Development
• Emerging Leaders
• Early in Career
Network & Affinity Groups
• Society of Women Engineers
• Young Leaders
Wellness Programs
Matching Gift
Scholarship Programs
Volunteer Recognition
ITW’s Enterprise Strategy at Work
Talk About It, Like All the Time
● Talking points developed for ELT
● On the agenda at Town Halls
● Use as many available avenues as we can – i.e. digisignage, print, intranet
● Work with Communications team to launch campaigns, offer promotions, provide
updates
ITW’s Enterprise Strategy at Work
The Right People Talking About (Like All the Time)
ITW’s Enterprise Strategy at Work
What They’re Saying (All the time – See, you’re
catching on!)
ITW’s Enterprise Strategy at Work
Community Investments
as a company we invested
here:
Because of
Communities where we live and work
ITW’s Enterprise Strategy at Work
Campaign Engagement
0 50 100
52% of the campaigns qualified
for an enhanced Corporate
Match
313 Campaigns
537 ‘s Supported
15,114 employees got involved
125 retirees participated
ITW’s Enterprise Strategy at Work
Sweat Equity
450 ITW
employees & retirees
wore this shirt
and showed their
hearts at work in
the community
ITW’s Enterprise Strategy at Work
Preguntas?
24
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