Empowering Customer Experience & Improving Communication ...€¦ · Empowering Customer...

Empowering Customer Experience & Improving Communication with ERPHosted by United States Fashion Industry Association (USFIA) & Admiral Consulting Group

January 26, 20172:00 P.M. Eastern/11:00 A.M. Pacific

Today’s Speakers

Kat WuethrichClient Relations

AssociateAdmiral Consulting Group

Kelly RyanTRIMIT Fashion &

Dynamics NAV ConsultantAdmiral Consulting Group

Do you have a question?

During the webinar, all attendees will be assigned to listen-only mode. Please use the Questions box on your dashboard to ask a question during the webinar.

Improving upon your success.

Empowering Customer Experience& Improving Communicationwith ERP

What is ERP?

Customer engagement continues to evolve

We Are Social, Digital, Social & Mobile Worldwide in 2015, 2015IDC, Smartphones to Drive Double-Digit Growth of Smart Connected Devices in 2014 and Beyond, 2014IHS, IHS Identifies Technologies to Transform the World over Next Five Years, 2015Forbes, Customer Experience: Is It the Chicken or Egg?, 2013

Customers 2020 Report

What type of fashion company are you?

• Wholesaler – You own your brand, design your products and purchase the finished goods from a manufacturer.

• Wholesale Distributor – You do not own the brand, you do not design the product, you do purchase the finished goods from a manufacturer.

• CMT Producers – You own your brand, design your products, and you control the material.

• Producer - You own your brand, design and manufacture your products.

What we’ll cover

Managing Relationships with Portals

Customer Experience Opportunities

Tearing Down Information Silos

Kelly Ryan NAV/TRIMIT Solution ExpertAdmiral Consulting Group

PLM via the Master Card

PLM

Color/Size Matrix

Related Items created by Master

Master Wizard

Master Wizard

For the 2016 Holiday season, did you have a system in place to handle overages and shortages?

Was the system successful?

Customer Experience Opportunities

B2B B2C

Sales Agent Supplier

PORTALS

eCommerce Portal

Tearing Down Information Silos

You have too many systems, and your systems don’t talk to each other.

Companies worldwide use TRIMIT Fashion to optimize their business

End to End Execution & Optimization of Fashion Processes

from Design to DeliveryFor Microsoft Dynamics NAV

TRIMIT Fashion is built on the financial foundation of Microsoft Dynamics NAV

The business case

ReducedCOSTS

ImprovedMARGINS

BetterCONTROL

your brand

Supply chainVISIBILITY AND

AGILITY

REDUCEDlead times

IntegratedSALES

channels

EverythingCONNECTEDat all times

BetterINTEGRATIONof people

Reducesupply chain

RISKS

Better teamPRODUCTIVITY

ImprovedCOLLABORATION

channels

Powered by TRIMIT Fashion

Contact Admiral Consulting Groupwww.admiral-usa.com

Follow us on social:

Kat Wuethrich732.257.7440 ext. 238kwuethrich@admiral-usa.com

Que s t i o n s ?

Please use the “Questions” box on your dashboard on the right side of your screen.

Co n t a c t u s a f t e r t he web i na r :

Email: info@usfashionindustry.comTwitter: @usfashionPhone: +1-202-419-0444