View
0
Download
0
Category
Preview:
Citation preview
• Market Size • Positioning • Sales and Marketing • Distribution Channels • OAP Examples • Alex Rampell – CEO Trial Pay • WebTV Case • Partnerships
Users
Customers
Purchase & Distributio
n
Demand Creation
!"
Product
Resources
!"
!"
Assembly / Manufacturing
3rd Party Integration
!"
!"
!"
#$%"&'("')"*+,"
!"#"$%&'()&*++,-'.$"'/&
-./012+"34/56)')7"820)9)"-./012:4(7"
#$%"&'("')"*+,;"./012+<=>>$0+94'+6"34/56)')&– 01)$23/&4&5.6',7)-&4$1&84-9)'&:))1&
– !"#)&'()&84-9)'&– 5,7+)2',-6&– ;-,<'(&=,')$24>&&
#$%"?$"*"@02/+2"?2A/4B,;"./012:4(&– =,6"2,$"$%&&– 84-9)2$%&*?@)A2B)6&– ;,C',C84-9)'&!'-4')%")6&D)E%EF&=-"A"$%F&=-,7,2,$G&
– H)74$1&5-)42,$&
Total Available Market
Total Available Market, Served Available Market, Target Market
6
Served Available Market
Target Market SAM = how many can I reach
with my sales channel
TAM = how big is the universe
Target Market (for a startup) = who will be the most likely buyers
Total Available Market
Segmentation Show Me the Money
7
Served Available Market
Target Market
• Geographic • Demographic • Psychographic variables • Behavioral variables • Channel • etc…
What Am I Selling (and to Who?)
Positioning
Positioning Happens Before Demand Creation
Demand Creation
./012:4("/4B"CD2"E/52)"F'>25'42"
@9)+$A20)G"./012:4("/4B""+D2"E/52)"H94425"
Paying Customers
$
Demand Creation
Acquisition
Total Available Market
Target Market
Served Available Market
Positioning matters
?2A/4B"@02/:$4"H22B)""+D2"E/52)"H94425"
Paying Customers
$
Demand Creation
Acquisition
How Do I Get People to Buy?
Demand Creation
?2A/4B"@02/:$4&IJ47+>)&K&I$')-+-"6)&!,L<4-)&
• =-"$'&M1B)-26"$%&• H"-)A'&84">&• N"-4>&74-9)2$%&• IC74">&74-9)2$%&• O>,%6&• 5,77.$"2)6&• !I8P!I*&
Demand Creation
H)74$1&5-)42,$&IJ47+>)&K&I$')-+-"6)&!,L<4-)&
• =-"$'&M1B)-26"$%&• H"-)A'&84">&• N"-4>&74-9)2$%&• IC74">&74-9)2$%&• O>,%6&• 5,77.$"2)6&• !I8P!I*&
Demand Creation
H)74$1&5-)42,$&IJ47+>)K&Q)?&N"-'.4>&Q,->1&
• !)4-A(&I$%"$)&84-9)2$%&D!I8G&• !)4-A(&I$%"$)&*+27"#42,$&D!I*G&• N"-4>&74-9)2$%&• IC74">&74-9)2$%&• MR>"4')&84-9)2$%&• O4$$)-"$%&• 5,77.$"2)6&
Demand Creation
H)74$1&5-)42,$&,$&'()&Q)?&"6&H"S)-)$'&
• E2/0ID"24('42"A/012:4("JEK.L""E)E"9)/<,-1&41B)-26"$%F&+4"1&6)4-A(F&)'AE&&– &/,.-&41&"$&4&6)4-A(&)$%"$)E&=4"1&3,-&,$&4&+)-CA>"A9C?46"6&D==5&C&+4/&+)-&A>"A9G&
• E2/0ID"24('42"$>:A'M/:$4"JEK=L"– &3-))&'-4RA&?/&,+27"#"$%&/,.-&<)?6"')&3,-&-)414?">"'/&?/&'()&6)4-A(&)$%"$)6&
• 8'0/5"A/012:4(&– &!+-)416&/,.-&7)664%)&?/&/,.-&.6)-6PA.6',7)-E&&"E)E&T,'74">&)74">&'4%&>"$)&&
• 3N5'/+2"A/4/(2A24+"– &=4-'$)-6&'(4'&+-,7,')&/,.-&+-,1.A'&,-&6)-B"A)&,$&'()"-&<)?&,<$&+4%)E&U()/&)4-$&7,$)/&?/&6)>>"$%&/,.-&+-,1.A'E&&
• &/4420'4(&"E)E&69/6A-4+)-6F&6.+)-?4$$)-6F&A,$')$'&416F&V46(&>4/)-6F&)'AE&– &/,.&?./&7)1"4&6+4A)&,$&,'()-&<)?6"')6&,$&4&==5&D+4/&+)-&A>"A9G&,-&5=8&DA,6'&+)-&7">>",$EG&W,.-&?4$$)-6&1"6+>4/)1&"$&+-)1)X$)1&6+4A)6E&&
Demand Creation on the Web
You Pay For These
(SEM)
These are Free (SEO)
5.6',7)-&MAY."6"2,$&5,6'&
Paying Customers
$
Demand Creation
Acquisition
To get one customer here
How much do you have to spend here
U()&!4>)6&Z.$$)>&
Acquisition
Paying Customers
$
H"6'-"?.2,$&5(4$$)>6&!"#$%"&'$()&$*+",-.($/&0.)$()&$1-'("2&+3&
Acquisition
Paying Customers
$ Distrib. Channel
U()&!4>)6&Z.$$)>&I$')-+-"6)&!,L<4-)&
Leads
Paying Customers
$
Qualified Lead
First Sales Call
Demonstration
Feasibility
Proposal
Purchase Order
U()&!4>)6&Z.$$)>&I$')-+-"6)&!,L<4-)&
Leads
Paying Customers
$
Qualified Lead
First Sales Call
Demonstration
Feasibility
Proposal
Purchase Order
U()&!4>)6&Z.$$)>&Q)?&Z.$$)>&
Acquisition
Paying Customers
$
Registered
Log in
First Conversation
5 Conversations
Paid Once
Subscription
Activation
Retention
Revenue
AARRR: Web Marketing Metrics
Website.com
&'M"?2O"!"#$%&'("%)'*$%+,-#./01203*#$%45366'/.'%
Retention
46(07#%8%!7'/2#%
+9#2'6%4:'*2#%8%;06'<-(#'"%='(2,/'#%
>73?#$%@++$%A'B#%=''"#%
Emails & widgets
!C70(2'#$%53*2'#2#%
D0/(7%&331#%
!5EFG+G;GHA%
EK="EK."
3>>)"P"Q'B(2+)"
3N5'/+2)"
KA/'5"
FR" &'M"?2O"
@/A>/'(4)G"@$4+2)+)"
?'02I+G"C25G"C8"
E$I'/5"S2+%$01)"
&5$()"
?$A/'4)"
U()&!4>)6&Z.$$)>&Q)?&Z.$$)>&
Acquisition
Paying Customers
$
Registered
Log in
First Conversation
5 Conversations
Paid Once
Subscription
Activation
Retention
Revenue
Where do People Buy my Product?
Sales Channels
H"6'-"?.2,$&5(4$$)>6&="A9&45&&
Your Company
Your Customers
System Integrators
Direct Sales Force
Value-Added Resellers (VARs)
Dealers
Distributors
Retail/Mass Merchants/Online
OEMs
Idea to Opportunity Examples
Example 3D Metrology
2D CD metrology will not meet industry needs
Opportunity
Sidewall height and angle critical for 3D chips
3D CD Metrology Market in 2010 $2 Billion (TAM) *
NanoPrecision
$500M(SAM)
Electron Column
Detector
Primary E-Beam
Wafer
Current CD-SEM
* Adapted from VLSI Research
Computational 3D SEM
Our Solution
Hardware(Context) Software/Firmware (Core competence)
Computational methods for nano-scale 3D reconstruction
Patents Pending • 3D Reconstruction • Calibration Targets
CTO’s Research at Stanford with Prof. Fabian Pease
New 3D SEM
Electron Column Detector Primary E-Beam
Wafer
A B
Current 2D SEM
OEM Image Processing Engine to SEM manufacturers
Business Model
Customer
User
NanoPrecision Image Engine
3D SEM Solution
$500K $2M
Support subcontract for Image engine is $50K/year for 4 years
Example Cleantech Fuel Cell
TU"
S$O25"252I+0$B2"A/+20'/5"V$%20"I$)+"+D/4">5/:49A"F0$>20:2)"24/W52"(02/+20"2NI'24I6".$02"0$W9)+"J4$"I/+/56)+">$')$4'4(L"
X5+0/Y+D'4"A/+20'/5)">0$I2))'4("3+$A'I"5/620"B2>$)':$4"J3V?L"Z[[)"\A"!"Z[[)"4A"JZ[[[]"+D'4420L"EA/5520"B'^9)'$4"B')+/4I2"
S/4$%'02"+2A>5/+2"_0$%"4/4$%'02)G"B2>$)'+"$4"+$>".$02")90`/I2"/02/"!"A$02">$%20"
#a" =a"
Q/+20"
#a" =a"
Tb"
@52/4H52c"
39+$A/120)"./49`/I+90'4("
*4+2(0/:$4"?2)'(4"
F0$I2))'4(" 3))2AW56"
Td"
C3."
*4':/5"C/0(2+"./012+"
39+$A/120)">90)9'4("I52/4+2ID"J_.G"C$6$+/G"H$0BG"#$4B/G"@D06)520G"&.QL"
!ZTZef"&"
d[."O2D'I52)">0$B9I2B">20"62/0"'4"+D2"%$05B""
!ag["&""
#6W0'B)"#6W0'B"A/012+""
JT[[G[[["D6W0'B)")$5B"'4"XE"a[[dL"
!Zea"&"
!fG[[["<"94'+"?=K"+/0(2+"
Q2"W25'2O2"I$4)9A20)"%$95B"W2"%'55'4("+$">/6"/"Z[h">02A'9A"$O20"+D2"F0'9)"`$0"/"`925"I255"O2D'I52e"
!"#$%&''()*$+","-.$/.0"1.2$3.1.4()$+(561&5.2$.17$8(492.-"),$:;.&)<*$=1>&)"1'(1-$
Tg"
!M[I!" H"-)A'&64>)6&',&4.',749)-6&
UI5T:*[*;W&MH*=U0*:&\MUI"
!"7">4-&',&(/?-"1&B)("A>)6"
=\05I&=*0:U"]^F___&P&.$"'&
&D`&_Ea8&.$"'6&4$$.4>>/F&H*I&'4-%)'G"
5*;!" ]bFa__&P&.$"'"
H925"@255"E+/I1""./+20'/5) "!""ZUZ""E9>>$0+"E+09I+902 "!""Z[[""*4)95/:$4 "!"""g["
F$%20"@$4B':$420 "!ZaU["
3))2AW56" "!""a[["V/W$0 " "!""a[["ED'>>'4( " "!""a[["=O20D2/B" "!""T[["C=C3V"@=_E""""""!aGfgZ"
Business Model
Advertising Agency
Magazines Newspaper Billboards Posters
Print Ads
Customer Marketing
SMS Gateway Carriers
IT Infrastructure Internet
Users
Direct sales
Example Implantable Medical Device
Obstructive Sleep Apnea A prevalent disorder with growing visibility
A sleeping disorder resulting in repeated cessation of breathing
8 Million adults in the U.S. have severe OSA
MedTech Insight February 2004
Moderate30%
Severe28%
Mild42%
Total OSA 28.6 Million
Implantable Neural Stimulation Solution IP protected, Class III stimulation system implanted in outpatient setting
Hypoglossal nerve
Implantable Pulse Generator
IP protected by several US patents
Muscles in throat and tongue are activated
Continuously open airway using feedback control
Flat Interface Electrode to sense and stimulate hypoglossal nerve to keep airway open
Durand et al., IEEE Transactions on Biomedical Engineering
“If your device is as effective as CPAP, it will become a top-choice for many patients”
Jed Black, MD, Director, Stanford Sleep Disorders Clinic
8 Million
Severe OSA
686,000
Treated
Untreated
7.4 Million
Target Customer Current treatment ineffective
Option #1: CPAP Continuous Positive
Airway Pressure
Therapeutic treatment of OSA growing at
CAGR of 17% Frost & Sullivan
Option #2: Surgery Uvulopalatopharyngoplasty Maxillomandibular Advancement Tonsillectomy
8 Million
Severe OSA
686,000
Treated
Untreated
7.4 Million
412,000
Treatment Effective 60%
274,000
Treatment Ineffective
40%
Target Customer
Initial Target Customer Current treatment ineffective
Market opportunity overview Projected revenue of $800M and neural stimulation market growing
$ $ $ $
$
$
Rev
enue
Time
$5 Billion Target Market
274,000
Initial Market Size
+ $20,000 Implant
Company Launch
Year 6 $50 M Year 11
$800 M 15% Market
Life
Sty
le
Impr
ovem
ent
Effectiveness
Severe OSA Competitive Landscape Current treatments fail to develop complete solution
LOW
HIGH
LOW HIGH
Airways Medical
The only treatment that restores normal body function
CPAP
UPPP Tonsillectomy
Surgery Oral Devices
Example UAV Software
The Market Opportunity Unmanned Aerial Vehicles: High endurance robots for dangerous missions
Reconnaissance | Search & Rescue | Fighting Wildfires | Aerial Mapping | Border Patrol
A Potential Six Billion Dollar Market:
With the right blend of autonomy
Moiré Inc., US UAV Market Forecast, Feb. 2005*
Annual Market Value*
$4B
$5B
$6B
$7B
2007 2011 2015
Incentive for entry: • Already make the airframes
Pros: Ample Resources Cons: No Agility
Incentive for entry: • Provide total software solution
Pros: Aircraft Control Cons: Limited Resources
Competitive Landscape
UAV Systems UAV Autopilots
What are the barriers to entry?
Barriers to entry:
• High Switching Costs
• Patentable Software IP
• Economies of Scale
UAV Autonomous Software
Potential Partners
Potential Customers
Target Market: 30% of SAM
$1.1B
$650M
$200M
2013 Market Opportunity
Market Landscape What is our slice?
Source: Moiré Inc., US UAV Market Forecast, Feb. 2005
12%
88%
2%
98%
2007 US UAV Market: $4B
2013 US UAV Market: $6B
• Defense CAGR: 20%
• Civil/Private CAGR: 22%
Defense Civil / Private
TAM: All UAV sftwr 40% of UAV cost
SAM: Value of Autonomy sftwr 60% of TAM
Shared Ground & Onboard
Our Ground Station Software
Our Onboard Software
Our Solution
Terrain Avoidance
Air Traffic Interaction
Collision Avoidance Sensors and Offline Data
World Representation
Smart Mission Management Health Management
Modular, adaptable software in a unified framework
February 2, 2010 Practical Autonomy - VC Pitch 52
Business Model
• We use a B2B model to sell directly to our customers
Who are the customers and how do we fit in their value chain?
Our company provides software and services to the UAV industry
Our Customers: UAV Systems Integrator
Profit, SG&A, R&D Cost of Goods (Software, Hardware)
Customer Discounts
Practical Autonomy
En
d U
ser
Support Services (55%) UAV Cost (45%)
Software (40%)
Airframe
(20%)
Payload (40%)
Relative Cost per Aircraft
130
620
3,150
21,300
$80M $20M $1M $10K
Ultra Light (0-10lbs)
Medium (100-1000lbs)
Light (10-100lbs)
Heavy (>1000lbs)
10
– y
ear
Cu
mu
lati
ve U
S
Pro
du
ctio
n Sales Strategy What is the market structure?
We target our customers by weight class
1st
3rd
2nd
4th
Our Company
Reference: Ted Levitt, Bill Davidow
Our Company
Platforms
Support
Manufacturing
Installation & Training
Connectivity
Channel
Reference: Ted Levitt, Bill Davidow
Our Company
Platforms
Support Installation & Training
Connectivity
Channel
Reference: Ted Levitt, Bill Davidow
1. Which Pieces Do We Do
2. Which Do Our Partners Do?
3. When?
Manufacturing
1. Which operational pieces of your corporate pie are outside your initial core competency?
2. Which of these are readily available from 3rd parties?
3. Which would save time/time-to-market, money? 4. Which would provide the same or better service if
done with a partner?
1. What’s in it for your partner? 2. Manufacturing partners want you to carry the risk 3. Channel partners rarely create demand 4. Channel partners don’t create new markets
Expected Length of the Relationship Commitment And Exclusivity Short Unknown Long
Shallow/ Usually Polygamous
Hooking Up Playing the field
Platonic Friendship
Expected Length of the Relationship Commitment And Exclusivity Short Unknown Long
Shallow/ Usually Polygamous
Hooking Up Playing the field
Platonic Friendship
Deeper/Often Polygamous
Puppy Love
Going Steady
Living Together
Expected Length of the Relationship Commitment And Exclusivity Short Unknown Long
Shallow/ Usually Polygamous
Hooking Up Playing the field
Platonic Friendship
Deeper/Often Polygamous
Puppy Love
Going Steady
Living Together
Deepest/Usually Monogamous
Romeo & Juliet Engagement Marriage
Expected Length of the Relationship Commitment And Exclusivity Short Unknown Long
Shallow/ Usually Polygamous
Single Transaction
(not a partnership)
Renewable VAR Agreement
5-Year Sourcing Contract
Expected Length of the Relationship Commitment And Exclusivity Short Unknown Long
Shallow/ Usually Polygamous
Single Transaction
(not a partnership)
Renewable VAR Agreement
5-Year Sourcing Contract
Deeper/Often Polygamous
Cooperative Advertising
R&D Partnership
Joint Venture
Expected Length of the Relationship Commitment And Exclusivity Short Unknown Long
Shallow/ Usually Polygamous
Single Transaction
(not a partnership)
Renewable VAR Agreement
5-Year Sourcing Contract
Deeper/Often Polygamous
Cooperative Advertising
R&D Partnership
Joint Venture
Deepest/Usually Monogamous
1 year exclusive license
Renewable Exclusive Terms
Merger/ Acquisition (not a partnership)
Expected Length of the Relationship Commitment And Exclusivity Short Unknown Long
• Innovators • Early Adopters • Early Majority • Late Majority • Laggards
Moore (2002), Crossing the Chasm,.
• Between any two groups there is a gap
• The disassociation between the two groups is the difficulty any group will have accepting a new product if its presented in the same manner as it was to the group to its immediate left
Moore (2002), Crossing the Chasm,.
• The first people to adopt technology – The gatekeepers for technology – Moore believes they’re key to any high-tech marketing effort
• Great feedback early in the design cycle – Supporter who will influence buyers – In large companies buys one of anything – In small companies “designated techie” in IT – Want to try it just to see if it works
Moore (2002), Crossing the Chasm,.
• Highly motivated and driven by a dream • Want a fundamental breakthrough
– Value not from technology but from the strategic leap
• The least price-sensitive of any segment – Can provide up front money for additional development – Can alert the business community to advances – Will serve as visible references
• Like project orientation - want to start with a pilot • Represent an opportunity early in a life cycle to generate a
burst of revenue and gain visibility – Gives high-tech companies their first big break
Moore (2002), Crossing the Chasm,.
• Dollars are in the hands of the pragmatists • Wants to make a incremental, measurable, predictable
progress – Hard to win over, but loyal once won - enforces standardization – They care about the company they are buying from, the quality of
the products, the “Whole Product”
• Interested in knowing what others in their industry think – References and relationships are important
• They like competition, reasonably price sensitive • Selling to pragmatists takes time
Moore (2002), Crossing the Chasm,.
Moore (2002), Crossing the Chasm,.
Do you need partnerships here?
Or here?
Core
Type of Relationship Source: McKinsey
• Proprietary
Contract-based Self Defined
Open Innovation
Core
Type of Relationship
Lead User
Source: McKinsey
•
• Proprietary
Users involved in innovation process Users benefit from solutions
Contract-based Self Defined
Open Innovation
Crowd Sourcing
Core
Type of Relationship
Lead User
Mass Innovation
Source: McKinsey
• •
• Proprietary
Users involved in innovation process Users benefit from solutions
Companies use platform to connect to users
Contract-based Self Defined
Open Innovation
Crowd Sourcing
Core
Type of Relationship
Lead User
Mob Source
Mass Innovation
Source: McKinsey
•
• •
• Proprietary
Users involved in innovation process Users benefit from solutions
Companies use platform to connect to users
Contract-based Self Defined
Enthusiasts linked to each other
Open Innovation
Crowd Sourcing
Open Source
Core
Type of Relationship
Lead User
Mob Source
Mass Innovation
Source: McKinsey
•
• •
•
• Proprietary
Users involved in innovation process Users benefit from solutions
Companies use platform to connect to users
Enthusiasts collaborate on products
Contract-based Self Defined
Enthusiasts linked to each other
Open Innovation
Crowd Sourcing
Open Source
Core
Type of Relationship
Lead User
Mob Source
Mass Innovation
Source: McKinsey
•
• •
•
• Proprietary
Users involved in innovation process Users benefit from solutions
Companies use platform to connect to users
IP Partially Owned by Co.
Enthusiasts collaborate on products
Contract-based Self Defined
IP Owned by Co.
IP Owned by Co.
IP Owned by Community
Enthusiasts linked to each other
• Swing for the fences on your 1st release • Assume you know your customers • Get world-class partners • Assume financing is available for great ideas • Sell out ASAP
This is the traditional VC Model It is not the only one.
• WebTV assumed you get it right on the 1st try • VC’s want/need these kinds of home runs • It is a very fast cash burn • Live fast, die young • But you might be happy with lower risk models
Other VC’s are looking at Lean Startup Models
1995 1996 1997 1998 1999
Founded:
June: 1st Sony contact
Sept: 1st funding
March: Sony says “No”
Sept: Sony & Phillips introduce WebTv 12,000 customers $20/month
April: 35,000 customers
Announced sale to Microsoft
August: Microsoft sale closes $18/share
Sept: 150,000 customers
Dec: Microsoft expands WebTV
Jan: Echostar Deal
Recommended