Disaster Recovery presented by Bob Gallman

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Disaster Recovery presented by Bob Gallman. 1. Risk Evaluation. Types of Failures/Events. Hurricane Floods Chemical Ice/Snow Storm Power Outage Internal Fraud. Security Breach Tornado Terrorists Bomb Health Epidemic Loss of Sr. Management. 2. Risk Factors. Assess Risk. - PowerPoint PPT Presentation

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Copyright 2009 Texas Credit Union League

Disaster Recoverypresented by Bob Gallman

Disaster Recoverypresented by Bob Gallman

Copyright 2009 Texas Credit Union League

1. Risk Evaluation

Types of Failures/Events

Hurricane

Floods

Chemical

Ice/Snow Storm

Power Outage

Internal Fraud

Security Breach

Tornado

Terrorists

Bomb

Health Epidemic

Loss of Sr. Management

Copyright 2009 Texas Credit Union League

2. Risk Factors

Data Integrity

Regulatory

Business Disruption

Member Service

Assess Risk

Financial

Fraud

Physical Harm

Copyright 2009 Texas Credit Union League

3. Exposures

Financial

Legal & Regulatory Violations

Negative Member Impact

Loss of Business Opportunities

Public Embarrassment

Inefficiencies in Business Processes

Recognize Consequences

Copyright 2009 Texas Credit Union League

4. Develop Disaster Strategy/Plan

Awareness

Preparation

Mitigation

Response

Recovery

Plan Outline

Copyright 2009 Texas Credit Union League

Develop Disaster Strategy/Plan

Reference Material

Member Disk

Organization chart

Facilities Maps

Copyright 2009 Texas Credit Union League

Develop Disaster Strategy/Plan

Consider developing Emergency Quick Reference Guides.

Include checklists and contact information for Staff, Communication Efforts, and Operations.

Next Steps

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Emergency Plan Quick Reference Guide

Staff Members

Crisis Leadership Team

Contact Information List

Phone Tree

Evacuations Procedures

Copyright 2009 Texas Credit Union League

Emergency Plan Quick Reference Guide

Communications

Members/Board

NCUA/TCUD

Corporate CU

TCUL

CUNA

CUNA Mutual

TCUF/NCUF

Media

Other CUs

Vendors

Red Cross/FEMA/ Salvation Army

Copyright 2009 Texas Credit Union League

Emergency Plan Quick Reference Guide

OperationsAlternate Locations (i.e. Shared Service Centers, Call Center

Data Processor

Home Banking

Credit Cards, ACH, ATM/Debit

Cash on Hand

Payroll

Web site, Internet Connectivity

Telephone Service

Generator

Back-up Tapes

Copyright 2009 Texas Credit Union League

Emergency Plan Quick Reference Guide

Emergency Contact List

Management/Employees/Board

Data & Card Processors/Payroll Processor

Website Vendor/Internet Service

Utilities

TCUL/NCUA/TCUD/CUNA/TCUF/NCUF

Red Cross/Salvation Army/FEMA

Make available to public personal contact information of the following:

Copyright 2009 Texas Credit Union League

Communicate the plan to Staff

Conduct testing of the plan

Update the plan as necessary

5. Review the Plan

Steps to Follow

Copyright 2009 Texas Credit Union League

Nobody Plans To Fail…

They Simply Fail to Plan

Copyright 2009 Texas Credit Union League

Bob GallmanChief Operating Officer

Texas Credit Union League(469) 385-6439

1-800-442-5762 ext. 6439bgallman@tcul.coop

Contact Information

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