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A one page summary of the Isle of Man Government Digital Strategy
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We need to think differently about theway we approach opportunities,
challenging and simplifying, removingpaper and obstacles and championing
the customer's needs.
Thinking Digitally
Working TogetherWe need to work together - inside
Government, outside with our suppliers andincreasingly with our customers to
understand our working environment,maximise what we are able to do and
innovate to our full potential.
We need to use digital information to measureservice standards, improve customer experience
and increase the number of customers usingonline services. Ultimately the digital informationwe gather will help us to provide better outcomes
for our customers and Government
Learning Intelligently
DIGITAL
Isle of Man Government's digitalvision is to improve the access toand quality of public services in away that provides better value to
everyone in the Isle of Man.
Our future Digital Services are thosethat are fully automated and
controlled by the customer. Theywill be so simple, convenient and
compelling, that those who can willchoose to use them.
Our Vision
Minimum directsavings of £5mwithin five years.
Achieve a topquartile place inthe Capgemini EU eGovernmentBenchmark 2018.
Indirect savingsand serviceimprovementsof £5m withinfive years.
80% onlineservices uptakewithin five years.50% by the endof the currentadministration.
Our PrinciplesOur Aims Our Programmes
Our Targets
To read the full digital strategy visit www.gov.im/digitalstrategy.
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