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Designing Collaborative Learning Environments:
A Case Study
Brandon Carson, Sun Microsystems, Inc.
310
www.eLearningGuild.com
Designing Collaborative Learning Environments:A Case StudyBrandon Carson
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Introduction• Brandon Carson
> Chief Instructional Designer, Sun Learning Services
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Today’s Agenda
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• social learning• participatory learning• informal learning
Collaborative learning is a situation in which two or more people learn or attempt to learn something together.
Pierre Dillenbourg
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What is Collaborative Learning?
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How People Get Information
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People Archives Internet K-Base Other
Brandon Hall Research, 2008
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• Sun provides network computing infrastructure solutions• A Fortune 200 company• Registered over 11,000 patents and dedicate over $2
billion dollars per year to R&D• Over 35,000 employees• Operate in over 100 countries• More than half of Sun’s sales and service revenue comes
from outside the U.S.
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About Sun
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About Sun
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Today’sLearners
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• Sony Betamax• Introduced in the
US in 1975
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?4u. idg da math hw! can u help me
RE da math hw, rtb!! *smh*
Question for you, I don't get the math homework! Can you help me?
Regarding the math homework, read the book!! *shaking my head*
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Some of our Learning Initiatives
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Learning 1.0 to Learning 2.0
Learning 1.0Structured Learning
Learning 2.0Collaborative Learning
ILT, WBT, Virtual
Top-down, Push
Centralized Content
Taxonomies
Company-identified Experts
Scheduled and Planned
Localized Search
Blogs, Wikis, Informal Learning
Self-service, Pull
User-Generated Content
Tags
Community-identified Experts
Real-time, on-demand
Google-like Searching
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• Smooth the onboarding process> Reduce frustration> Increase speed-to-competency> More than just benefits information
• Present Sun as a cool place to work
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New Hire Experience
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Collaborative Learning
Environment
Attention Motivation
Retention Participation
CLE Model
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Motivation
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• Motivation increases when learners achieve short-term learning goals.> Make sure goals are not too easily attained
• Games are great for motivation because:> they clearly disseminate goals and rules> instill a sense of autonomy and control> and potentially enable intrinsic motivation
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Learning Games
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Learning Games
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Participation
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• Show meaningful context• Present evidence and credibility• Remove invasive user interface clutter• Remove irrelevant visuals• Strip out jargon and corporate-speak• Remove barriers to content
Retention
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• Interaction• Rules• Goals• Conflict/Challenge• Outcomes/Feedback• Story
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Prensky’s Elements of Game Design
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• What worked:> Great new gateway for all new hires and potential new hires> Redefines the learning landscape at Sun> Is a first iteration of a CLE within Sun
• What didn’t work:> Wiki platform is complex and hard to design to> We still don’t have a unified learning management/content
management system> Not many people are playing the games
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Lessons Learned
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• Consider committing to a moderator as a job description• Build an environment of trust• Set learning goals for individuals and teams• Be prepared to deal with problem behavior
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Design Tips
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• Rebuilding our technology infrastructure• Defining two types of social learning activities:
> Activities designed for learning> Activities designed for sharing and collaboration
• Performing deeper audience analysis
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Next Steps for Us
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• Brandon Carsonbrandon.carson@sun.comhttp://blogs.sun.com/games4learning
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Board member:
www.nasaga.org
Questions?
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