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Demo Room UtilizationDavid Pasquarello Ikon Office Solutions
Presentation
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Project TeamChampion Ron Race and Len HallBlack Belt- David PasquarelloFinancial Analyst Carol UhligProcess Owner Carlyle SingerTeam Members:IT Support Rick FaberMarketing Annette McCrarySupply Chain Greg Driscoll./ Brian KehoeReal Estate Tom PeroProfessional Services Steve Sebolt and Rusty HarrisonSales Mike Jackman and Larry HalfinMaster Black Belt Bob Conrad
Presentation
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Background Current ProcessWithin Ikon we dont have a consistent process for deployment, utilization and control of demo room assets.There are three types of demo rooms A, B and C. A being the largest with the most product, and C being the smallest.
Marketing decides the product deployed to each demo room.We have a recommended equipment configuration list for all three types of demo rooms.The Marketplace is free to add or remove equipment.
Presentation
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Project DefinitionProblem Statement:There is inconsistent deployment, utilization and control of demo room assets throughout the country. At present, these assets total approximately $42 million. This project will focus on determining cost effective levels and efficient allocation of these assets, specifically in the Northeast Region. There is currently a national initiative to reduce assets deployed at C Demo Rooms and to eliminate floor space by utilizing these assets in the working sales office area, instead of in a dedicated demo room. This project will help to analyze the effect of this initiative as well.
Presentation
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Project DefinitionProblem Statement: There is inconsistent deployment and utilization of demo room assets throughout the country. At present, IKON has assets deployed to demo rooms nation wide totaling approximately $42 million.
Presentation
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Project Definition, ContdProject ObjectiveAnalyze all Demo Rooms and assets in those rooms in the Northeast Region, including the Greenville SC demo room.Measure the frequency of use of each demo room, and each asset in class A&B showrooms. Reduce the inventory value in the showrooms while installing the equipment the customer wants to be shown. Anticipated completion date December 15, 2003..
Presentation
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Project Definition, ContdFinancial Benefits:
The hard dollar benefit is a result of reducing inventory in the showrooms. Using a cost of capital percentage of 8%, for every $1.0 million we reduce inventory IKON saves $80,000 annually.
Project Metric Y: Measure = Frequency of use of each demo room asset in of all demo rooms class A&B in scope. Measure = Frequency of use of each demo room.
Presentation
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Project Definition, ContdDefect Definition: Ikon has $9.4 million of inventory deployed to demo rooms in the NE region. This number has already been reduced to $5.4 million via the current initiative. This project will use the $5.4 million as the baseline. We need to know if this is the equipment the customer wants to see.The defect is equipment that is not being utilized. If the equipment is not being used we want it removed.
Leveragability: Leverage benefits of improved asset allocation to all Regions. Current inventory committed to all other Regions is approximately $32.6 million.
Presentation
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Project Definition, ContdDefect Definition:
The defect is equipment or demo rooms that are not being used.Equipment customers want to see will be used.If the equipment is not being used we want it removed.
Leveragability: We can leverage this to all other regions. Current inventory committed to all other Regions is approximately $32.6 million.
Presentation
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ProgressWe have datafinally!We have both x and Big Y data from the Marketplace demo rooms. No conclusions yet but a good foundation started.The rooms are currently being restocked after year end. Here are some findings.
Presentation
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Total Demos Per week
Presentation
Chart1
20
11
5
14
Dates
Total Demos
Sheet5
Sales Rep(All)
Demoroom(All)
model(All)
Count of model
weekEQUIPCOUNTTotal
115
2114
3120
4111
Grand Total50
Sept 15-1920
Sept 22-2611
Sept29-Oct35
Oct 6-1014
Sheet1
MarketplaceDemoroomSales RepRep TypeMonthweekmodelenablerA or B typeequipment functionalenabler functionalEQUIPCOUNTENABLERCOUNT
AlexandriaBaltimore93DefectB00
AlexandriaBaltimore93DefectB00
AlexandriaBaltimore93DefectB00
AlexandriaBaltimore93DefectB00
AlexandriaBaltimore93DefectB00
AlexandriaWashington DC93DefectA00
AlexandriaWashington DC93DefectA00
AlexandriaWashington DC93DefectA00
AlexandriaWashington DC93DefectA00
AlexandriaWashington DC93DefectA00
Boston NorthBoston93DefectA00
Boston NorthBoston93DefectA00
Boston NorthBoston93DefectA00
Boston NorthBoston93DefectA00
Boston NorthBoston93DefectA00
Boston NorthManchester93DefectB00
Boston NorthManchester93DefectB00
Boston NorthManchester93DefectB00
Boston NorthManchester93DefectB00
Boston NorthManchester93DefectB00
Boston NorthPortland93DefectB00
Boston NorthPortland93DefectB00
Boston NorthPortland93DefectB00
Boston NorthPortland93DefectB00
Boston NorthPortland93DefectB00
CTGlastonburyChris Cecere93CLC5000A10
CTGlastonburyJeff Blinderman93CLC5000A10
CTGlastonburyLaura Babiarz/Jeff93CLC1180A10
CTGlastonbury93DefectA00
CTGlastonbury93DefectA00
CTMilfordKeith Farina93CLC5000edoxByy11
CTMilford93DefectB00
CTMilford93DefectB00
CTMilford93DefectB00
CTMilford93DefectB00
NYC NYFaifield93DefectB00
NYC NYFaifield93DefectB00
NYC NYFaifield93DefectB00
NYC NYFaifield93DefectB00
NYC NYFaifield93DefectB00
NYC NYNYC93DefectA00
NYC NYNYC93DefectA00
NYC NYNYC93DefectA00
NYC NYNYC93DefectA00
NYC NYNYC93DefectA00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaK OF PMike Muscatellonamed93irc3200Ay10
PhiladelphiaK OF PBob FuccellaColor Spec.93CLC1180Ay10
PhiladelphiaK OF PMike Muscatellonamed93ir5020iAy10
PhiladelphiaK OF PBob FuccellaColor Spec.93irc3200Ay10
PhiladelphiaK OF P9300
PhiladelphiaState College93DefectB00
PhiladelphiaState College93DefectB00
PhiladelphiaState College93DefectB00
PhiladelphiaState College93DefectB00
PhiladelphiaState College93DefectB00
SCGreenvilleRachel Catalano93ir3300iAy10
SCGreenvilleWes Johnson93ir3300iAy10
SCGreenvilleRachel Catalano93ir3300iecopyAyy11
SCGreenvilleBryant Young93ir5020iWestbrookAyy11
SCGreenville93DefectA00
SENECumberlandDamian Bonaventura93ir400ecopyByy11
SENECumberlandDamian Bonaventura93irc3200ecopyByy11
SENECumberlandGene Osteen93ir110adobeByy11
SENECumberlandJen Terpolilli93CLC3900B10
SENECumberlandJen Terpolilli93CLC5000B10
UNYBuffalo93DefectB00
UNYBuffalo93DefectB00
UNYBuffalo93DefectB00
UNYBuffalo93DefectB00
UNYBuffalo93DefectB00
UNYRochester93DefectB00
UNYRochester93DefectB00
UNYRochester93DefectB00
UNYRochester93DefectB00
UNYRochester93DefectB00
UNYSyracuseWendy Zippi93Savin 4045Ay10
UNYSyracuseWendy Zippi93ir3300iAy10
UNYSyracuseGeorge Sharan93ir3300iAy10
UNYSyracuse93DefectA00
UNYSyracuse93DefectA00
UNYTroy93DefectB00
UNYTroy93DefectB00
UNYTroy93DefectB00
UNYTroy93DefectB00
UNYTroy93DefectB00
VAChesapeake93DefectB00
VAChesapeake93DefectB00
VAChesapeake93DefectB00
VAChesapeake93DefectB00
VAChesapeake93DefectB00
VARichmond93DefectA00
VARichmond93DefectA00
VARichmond93DefectA00
VARichmond93DefectA00
VARichmond93DefectA00
AlexandriaBaltimore94DefectB00
AlexandriaBaltimore94DefectB00
AlexandriaBaltimore94DefectB00
AlexandriaBaltimore94DefectB00
AlexandriaBaltimore94DefectB00
AlexandriaWashington DC94DefectA00
AlexandriaWashington DC94DefectA00
AlexandriaWashington DC94DefectA00
AlexandriaWashington DC94DefectA00
AlexandriaWashington DC94DefectA00
Boston NorthBoston94DefectA00
Boston NorthBoston94DefectA00
Boston NorthBoston94DefectA00
Boston NorthBoston94DefectA00
Boston NorthBoston94DefectA00
Boston NorthManchester94DefectB00
Boston NorthManchester94DefectB00
Boston NorthManchester94DefectB00
Boston NorthManchester94DefectB00
Boston NorthManchester94DefectB00
Boston NorthPortland94DefectB00
Boston NorthPortland94DefectB00
Boston NorthPortland94DefectB00
Boston NorthPortland94DefectB00
Boston NorthPortland94DefectB00
CTGlastonbury94DefectA00
CTGlastonbury94DefectA00
CTGlastonbury94DefectA00
CTGlastonbury94DefectA00
CTGlastonbury94DefectA00
CTMilfordAllan Shiller94ir110PlanetPressByy11
CTMilfordMcKennerney, Gordon94ir110By10
CTMilford94DefectB00
CTMilford94DefectB00
CTMilford94DefectB00
NYC NYFaifield94DefectB00
NYC NYFaifield94DefectB00
NYC NYFaifield94DefectB00
NYC NYFaifield94DefectB00
NYC NYFaifield94DefectB00
NYC NYNYC94DefectA00
NYC NYNYC94DefectA00
NYC NYNYC94DefectA00
NYC NYNYC94DefectA00
NYC NYNYC94DefectA00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaK OF PToni ScottNamed94CLC5000Ay10
PhiladelphiaK OF PCraig HedgesColor Spec.94CLC1180Ay10
PhiladelphiaK OF PJohn KreislerColor Spec.94irc3200Ay10
PhiladelphiaK OF PCraig HedgesColor Spec.94CLC5000Ay10
PhiladelphiaK OF PCraig HedgesColor Spec.94CLC3900Ay10
PhiladelphiaState College94DefectB00
PhiladelphiaState College94DefectB00
PhiladelphiaState College94DefectB00
PhiladelphiaState College94DefectB00
PhiladelphiaState College94DefectB00
SCGreenvilleBrett Sponseller94ir3300iecopyAyy11
SCGreenvilleBrett Sponseller94ir5020iAy10
SCGreenvillePhillip Glover94irc3200Ay10
SCGreenville94DefectA00
SCGreenville94DefectA00
SENECumberland94DefectB00
SENECumberland94DefectB00
SENECumberland94DefectB00
SENECumberland94DefectB00
SENECumberland94DefectB00
UNYBuffaloJohn Bruno94DefectaltoimagingBy01
UNYBuffaloJohn Bruno94DefectaltoimagingBy01
UNYBuffalo94DefectB00
UNYBuffalo94DefectB00
UNYBuffalo94DefectB00
UNYRochester94DefectB00
UNYRochester94DefectB00
UNYRochester94DefectB00
UNYRochester94DefectB00
UNYRochester94DefectB00
UNYSyracuse94DefectA00
UNYSyracuse94DefectA00
UNYSyracuse94DefectA00
UNYSyracuse94DefectA00
UNYSyracuse94DefectA00
UNYTroyD. LOCKROW94ir3300iBy10
UNYTroy94DefectB00
UNYTroy94DefectB00
UNYTroy94DefectB00
UNYTroy94DefectB00
VAChesapeake94DefectB00
VAChesapeake94DefectB00
VAChesapeake94DefectB00
VAChesapeake94DefectB00
VAChesapeake94DefectB00
VARichmond94DefectA00
VARichmond94DefectA00
VARichmond94DefectA00
VARichmond94DefectA00
VARichmond94DefectA0011
AlexandriaBaltimore101DefectB00
AlexandriaBaltimore101DefectB00
AlexandriaBaltimore101DefectB00
AlexandriaBaltimore101DefectB00
AlexandriaBaltimore101DefectB00
AlexandriaWashington DC101DefectA00
AlexandriaWashington DC101DefectA00
AlexandriaWashington DC101DefectA00
AlexandriaWashington DC101DefectA00
AlexandriaWashington DC101DefectA00
Boston NorthBoston101DefectA00
Boston NorthBoston101DefectA00
Boston NorthBoston101DefectA00
Boston NorthBoston101DefectA00
Boston NorthBoston101DefectA00
Boston NorthManchester101DefectB00
Boston NorthManchester101DefectB00
Boston NorthManchester101DefectB00
Boston NorthManchester101DefectB00
Boston NorthManchester101DefectB00
Boston NorthPortland101DefectB00
Boston NorthPortland101DefectB00
Boston NorthPortland101DefectB00
Boston NorthPortland101DefectB00
Boston NorthPortland101DefectB00
CTGlastonbury101DefectA00
CTGlastonbury101DefectA00
CTGlastonbury101DefectA00
CTGlastonbury101DefectA00
CTGlastonbury101DefectA00
CTMilford101DefectB00
CTMilford101DefectB00
CTMilford101DefectB00
CTMilford101DefectB00
CTMilford101DefectB00
NYC NYFaifield101DefectB00
NYC NYFaifield101DefectB00
NYC NYFaifield101DefectB00
NYC NYFaifield101DefectB00
NYC NYFaifield101DefectB00
NYC NYNYC101DefectA00
NYC NYNYC101DefectA00
NYC NYNYC101DefectA00
NYC NYNYC101DefectA00
NYC NYNYC101DefectA00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaK OF P101DefectA00
PhiladelphiaK OF P101DefectA00
PhiladelphiaK OF P101DefectA00
PhiladelphiaK OF P101DefectA00
PhiladelphiaK OF P101DefectA00
PhiladelphiaState College101DefectB00
PhiladelphiaState College101DefectB00
PhiladelphiaState College101DefectB00
PhiladelphiaState College101DefectB00
PhiladelphiaState College101DefectB00
SCGreenvilleThomas Cheves101ir5020iAy10
SCGreenvilleThomas Cheves101ir3300iecopyAyy11
SCGreenville101DefectA00
SCGreenville101DefectA00
SCGreenville101DefectA00
SENECumberland101DefectB00
SENECumberland101DefectB00
SENECumberland101DefectB00
SENECumberland101DefectB00
SENECumberland101DefectB00
UNYBuffaloJohn Bruno101HP9000By10
UNYBuffalo101DefectB00
UNYBuffalo101DefectB00
UNYBuffalo101DefectB00
UNYBuffalo101DefectB00
UNYRochesterRYAN SMITH101ir3300iBy10
UNYRochester101DefectB00
UNYRochester101DefectB00
UNYRochester101DefectB00
UNYRochester101DefectB00
UNYSyracuse101DefectA00
UNYSyracuse101DefectA00
UNYSyracuse101DefectA00
UNYSyracuse101DefectA00
UNYSyracuse101DefectA00
UNYTroy101DefectB00
UNYTroy101DefectB00
UNYTroy101DefectB00
UNYTroy101DefectB00
UNYTroy101DefectB00
VAChesapeakeBernie Holcombe101CLC5000By10
VAChesapeake101DefectB00
VAChesapeake101DefectB00
VAChesapeake101DefectB00
VAChesapeake101DefectB00
VARichmond101DefectA00
VARichmond101DefectA00
VARichmond101DefectA00
VARichmond101DefectA00
VARichmond101DefectA005
AlexandriaBaltimore102DefectB00
AlexandriaBaltimore102DefectB00
AlexandriaBaltimore102DefectB00
AlexandriaBaltimore102DefectB00
AlexandriaBaltimore102DefectB00
AlexandriaWashington DCVictor MinoglioMA102ir110IKON PowerPRESS Series IIAyy11
AlexandriaWashington DCRodney WestAE102ir5020iAy10
AlexandriaWashington DCRodney WestAE102HP9000Ay10
AlexandriaWashington DC102DefectA00
AlexandriaWashington DC102DefectA00
Boston NorthBoston102DefectA00
Boston NorthBoston102DefectA00
Boston NorthBoston102DefectA00
Boston NorthBoston102DefectA00
Boston NorthBoston102DefectA00
Boston NorthManchester102DefectB00
Boston NorthManchester102DefectB00
Boston NorthManchester102DefectB00
Boston NorthManchester102DefectB00
Boston NorthManchester102DefectB00
Boston NorthPortland102DefectB00
Boston NorthPortland102DefectB00
Boston NorthPortland102DefectB00
Boston NorthPortland102DefectB00
Boston NorthPortland102DefectB00
CTGlastonbury102DefectA00
CTGlastonbury102DefectA00
CTGlastonbury102DefectA00
CTGlastonbury102DefectA00
CTGlastonbury102DefectA00
CTMilford102DefectB00
CTMilford102DefectB00
CTMilford102DefectB00
CTMilford102DefectB00
CTMilford102DefectB00
NYC NYFaifield102DefectB00
NYC NYFaifield102DefectB00
NYC NYFaifield102DefectB00
NYC NYFaifield102DefectB00
NYC NYFaifield102DefectB00
NYC NYNYC102DefectA00
NYC NYNYC102DefectA00
NYC NYNYC102DefectA00
NYC NYNYC102DefectA00
NYC NYNYC102DefectA00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaK OF PNick Ranierinamed102irc3200Ay10
PhiladelphiaK OF PNick Ranierinamed102ir5020iAy10
PhiladelphiaK OF PBill Church SmithColor Spec.102irc3200Ay10
PhiladelphiaK OF PBill Church SmithColor Spec.102irc3200Ay10
PhiladelphiaK OF PGeorge DomeniciMA102CLC3900Ay10
PhiladelphiaK OF PJohn whiteSae102irc3200Ay10
PhiladelphiaState College102DefectB00
PhiladelphiaState College102DefectB00
PhiladelphiaState College102DefectB00
PhiladelphiaState College102DefectB00
PhiladelphiaState College102DefectB00
SCGreenville102DefectA00
SCGreenville102DefectA00
SCGreenville102DefectA00
SCGreenville102DefectA00
SCGreenville102DefectA00
SENECumberland102DefectB00
SENECumberland102DefectB00
SENECumberland102DefectB00
SENECumberland102DefectB00
SENECumberland102DefectB00
UNYBuffaloCharlie PiskeAE1102irc3200By10
UNYBuffaloJeff KarabanowskiMAE1102irc3200By10
UNYBuffalo102DefectB00
UNYBuffalo102DefectB00
UNYBuffalo102DefectB00
UNYRochesterAl Harrison102ir8500By10
UNYRochesterAl Harrison102irc3200By10
UNYRochesterAl Harrison102CLC1180By10
UNYRochester102DefectB00
UNYRochester102DefectB00
UNYSyracuse102DefectA00
UNYSyracuse102DefectA00
UNYSyracuse102DefectA00
UNYSyracuse102DefectA00
UNYSyracuse102DefectA00
UNYTroy102DefectB00
UNYTroy102DefectB00
UNYTroy102DefectB00
UNYTroy102DefectB00
UNYTroy102DefectB00
VAChesapeake102DefectB00
VAChesapeake102DefectB00
VAChesapeake102DefectB00
VAChesapeake102DefectB00
VAChesapeake102DefectB00
VARichmond102DefectA00
VARichmond102DefectA00
VARichmond102DefectA00
VARichmond102DefectA00
VARichmond102DefectA0014
AlexandriaBaltimore103B
AlexandriaBaltimore103B
AlexandriaBaltimore103B
AlexandriaBaltimore103B
AlexandriaBaltimore103B
AlexandriaWashington DC103A
AlexandriaWashington DC103A
AlexandriaWashington DC103A
AlexandriaWashington DC103A
AlexandriaWashington DC103A
Boston NorthBoston103A
Boston NorthBoston103A
Boston NorthBoston103A
Boston NorthBoston103A
Boston NorthBoston103A
Boston NorthManchester103B
Boston NorthManchester103B
Boston NorthManchester103B
Boston NorthManchester103B
Boston NorthManchester103B
Boston NorthPortland103B
Boston NorthPortland103B
Boston NorthPortland103B
Boston NorthPortland103B
Boston NorthPortland103B
CTGlastonbury103A
CTGlastonbury103A
CTGlastonbury103A
CTGlastonbury103A
CTGlastonbury103A
CTMilford103B
CTMilford103B
CTMilford103B
CTMilford103B
CTMilford103B
NYC NYFaifield103B
NYC NYFaifield103B
NYC NYFaifield103B
NYC NYFaifield103B
NYC NYFaifield103B
NYC NYNYC103A
NYC NYNYC103A
NYC NYNYC103A
NYC NYNYC103A
NYC NYNYC103A
PhiladelphiaHarrisburgh103B
PhiladelphiaHarrisburgh103B
PhiladelphiaHarrisburgh103B
PhiladelphiaHarrisburgh103B
PhiladelphiaHarrisburgh103B
PhiladelphiaK OF P103A
PhiladelphiaK OF P103A
PhiladelphiaK OF P103A
PhiladelphiaK OF P103A
PhiladelphiaK OF P103A
PhiladelphiaState College103B
PhiladelphiaState College103B
PhiladelphiaState College103B
PhiladelphiaState College103B
PhiladelphiaState College103B
SCGreenville103A
SCGreenville103A
SCGreenville103A
SCGreenville103A
SCGreenville103A
SENECumberland103B
SENECumberland103B
SENECumberland103B
SENECumberland103B
SENECumberland103B
UNYBuffalo103B
UNYBuffalo103B
UNYBuffalo103B
UNYBuffalo103B
UNYBuffalo103B
UNYRochester103B
UNYRochester103B
UNYRochester103B
UNYRochester103B
UNYRochester103B
UNYSyracuse103A
UNYSyracuse103A
UNYSyracuse103A
UNYSyracuse103A
UNYSyracuse103A
UNYTroy103B
UNYTroy103B
UNYTroy103B
UNYTroy103B
UNYTroy103B
VAChesapeake103B
VAChesapeake103B
VAChesapeake103B
VAChesapeake103B
VAChesapeake103B
VARichmond103A
VARichmond103A
VARichmond103A
VARichmond103A
VARichmond103A
Sheet2
Sheet3
*
Descriptive Statistics
Presentation
*
Descriptive StatisticsNormal?
Presentation
*
Fat Pencil test
Presentation
*
Monthly Capability
Presentation
*
Demos Per ModelNot on the recommended inventory list Sept 15 to Oct 10 2003
Presentation
Chart1
12
9
7
6
4
4
3
2
1
1
1
Model
Number of Demos
Demo Per Model
Sheet5
Sales Rep(All)
Count of model
modelTotal
CLC11804
CLC39003
CLC50007
Defect350
HP90002
ir1104
ir3300i9irc320012
ir4001ir3300i9
ir5020i6CLC50007
ir85001ir5020i6
irc320012CLC11804
Savin 40451ir1104
(blank)CLC39003
Grand Total400HP9000215
ir40019
ir850015
Savin 404514
3
3
3
3
1
1
1
Sheet5
0
0
0
0
0
0
0
0
0
0
0
Model
Number of Demos
Demo Per Model
Sheet1
MarketplaceDemoroomSales RepRep TypeMonthweekmodelenablerA or B typeequipment functionalenabler functionalEQUIPCOUNTENABLERCOUNT
AlexandriaBaltimore93DefectB00
AlexandriaBaltimore93DefectB00
AlexandriaBaltimore93DefectB00
AlexandriaBaltimore93DefectB00
AlexandriaBaltimore93DefectB00
AlexandriaWashington DC93DefectA00
AlexandriaWashington DC93DefectA00
AlexandriaWashington DC93DefectA00
AlexandriaWashington DC93DefectA00
AlexandriaWashington DC93DefectA00
Boston NorthBoston93DefectA00
Boston NorthBoston93DefectA00
Boston NorthBoston93DefectA00
Boston NorthBoston93DefectA00
Boston NorthBoston93DefectA00
Boston NorthManchester93DefectB00
Boston NorthManchester93DefectB00
Boston NorthManchester93DefectB00
Boston NorthManchester93DefectB00
Boston NorthManchester93DefectB00
Boston NorthPortland93DefectB00
Boston NorthPortland93DefectB00
Boston NorthPortland93DefectB00
Boston NorthPortland93DefectB00
Boston NorthPortland93DefectB00
CTGlastonburyChris Cecere93CLC5000A10
CTGlastonburyJeff Blinderman93CLC5000A10
CTGlastonburyLaura Babiarz/Jeff93CLC1180A10
CTGlastonbury93DefectA00
CTGlastonbury93DefectA00
CTMilfordKeith Farina93CLC5000edoxByy11
CTMilford93DefectB00
CTMilford93DefectB00
CTMilford93DefectB00
CTMilford93DefectB00
NYC NYFaifield93DefectB00
NYC NYFaifield93DefectB00
NYC NYFaifield93DefectB00
NYC NYFaifield93DefectB00
NYC NYFaifield93DefectB00
NYC NYNYC93DefectA00
NYC NYNYC93DefectA00
NYC NYNYC93DefectA00
NYC NYNYC93DefectA00
NYC NYNYC93DefectA00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaK OF PMike Muscatellonamed93irc3200Ay10
PhiladelphiaK OF PBob FuccellaColor Spec.93CLC1180Ay10
PhiladelphiaK OF PMike Muscatellonamed93ir5020iAy10
PhiladelphiaK OF PBob FuccellaColor Spec.93irc3200Ay10
PhiladelphiaK OF P9300
PhiladelphiaState College93DefectB00
PhiladelphiaState College93DefectB00
PhiladelphiaState College93DefectB00
PhiladelphiaState College93DefectB00
PhiladelphiaState College93DefectB00
SCGreenvilleRachel Catalano93ir3300iAy10
SCGreenvilleWes Johnson93ir3300iAy10
SCGreenvilleRachel Catalano93ir3300iecopyAyy11
SCGreenvilleBryant Young93ir5020iWestbrookAyy11
SCGreenville93DefectA00
SENECumberlandDamian Bonaventura93ir400ecopyByy11
SENECumberlandDamian Bonaventura93irc3200ecopyByy11
SENECumberlandGene Osteen93ir110adobeByy11
SENECumberlandJen Terpolilli93CLC3900B10
SENECumberlandJen Terpolilli93CLC5000B10
UNYBuffalo93DefectB00
UNYBuffalo93DefectB00
UNYBuffalo93DefectB00
UNYBuffalo93DefectB00
UNYBuffalo93DefectB00
UNYRochester93DefectB00
UNYRochester93DefectB00
UNYRochester93DefectB00
UNYRochester93DefectB00
UNYRochester93DefectB00
UNYSyracuseWendy Zippi93Savin 4045Ay10
UNYSyracuseWendy Zippi93ir3300iAy10
UNYSyracuseGeorge Sharan93ir3300iAy10
UNYSyracuse93DefectA00
UNYSyracuse93DefectA00
UNYTroy93DefectB00
UNYTroy93DefectB00
UNYTroy93DefectB00
UNYTroy93DefectB00
UNYTroy93DefectB00
VAChesapeake93DefectB00
VAChesapeake93DefectB00
VAChesapeake93DefectB00
VAChesapeake93DefectB00
VAChesapeake93DefectB00
VARichmond93DefectA00
VARichmond93DefectA00
VARichmond93DefectA00
VARichmond93DefectA00
VARichmond93DefectA00
AlexandriaBaltimore94DefectB00
AlexandriaBaltimore94DefectB00
AlexandriaBaltimore94DefectB00
AlexandriaBaltimore94DefectB00
AlexandriaBaltimore94DefectB00
AlexandriaWashington DC94DefectA00
AlexandriaWashington DC94DefectA00
AlexandriaWashington DC94DefectA00
AlexandriaWashington DC94DefectA00
AlexandriaWashington DC94DefectA00
Boston NorthBoston94DefectA00
Boston NorthBoston94DefectA00
Boston NorthBoston94DefectA00
Boston NorthBoston94DefectA00
Boston NorthBoston94DefectA00
Boston NorthManchester94DefectB00
Boston NorthManchester94DefectB00
Boston NorthManchester94DefectB00
Boston NorthManchester94DefectB00
Boston NorthManchester94DefectB00
Boston NorthPortland94DefectB00
Boston NorthPortland94DefectB00
Boston NorthPortland94DefectB00
Boston NorthPortland94DefectB00
Boston NorthPortland94DefectB00
CTGlastonbury94DefectA00
CTGlastonbury94DefectA00
CTGlastonbury94DefectA00
CTGlastonbury94DefectA00
CTGlastonbury94DefectA00
CTMilfordAllan Shiller94ir110PlanetPressByy11
CTMilfordMcKennerney, Gordon94ir110By10
CTMilford94DefectB00
CTMilford94DefectB00
CTMilford94DefectB00
NYC NYFaifield94DefectB00
NYC NYFaifield94DefectB00
NYC NYFaifield94DefectB00
NYC NYFaifield94DefectB00
NYC NYFaifield94DefectB00
NYC NYNYC94DefectA00
NYC NYNYC94DefectA00
NYC NYNYC94DefectA00
NYC NYNYC94DefectA00
NYC NYNYC94DefectA00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaK OF PToni ScottNamed94CLC5000Ay10
PhiladelphiaK OF PCraig HedgesColor Spec.94CLC1180Ay10
PhiladelphiaK OF PJohn KreislerColor Spec.94irc3200Ay10
PhiladelphiaK OF PCraig HedgesColor Spec.94CLC5000Ay10
PhiladelphiaK OF PCraig HedgesColor Spec.94CLC3900Ay10
PhiladelphiaState College94DefectB00
PhiladelphiaState College94DefectB00
PhiladelphiaState College94DefectB00
PhiladelphiaState College94DefectB00
PhiladelphiaState College94DefectB00
SCGreenvilleBrett Sponseller94ir3300iecopyAyy11
SCGreenvilleBrett Sponseller94ir5020iAy10
SCGreenvillePhillip Glover94irc3200Ay10
SCGreenville94DefectA00
SCGreenville94DefectA00
SENECumberland94DefectB00
SENECumberland94DefectB00
SENECumberland94DefectB00
SENECumberland94DefectB00
SENECumberland94DefectB00
UNYBuffaloJohn Bruno94DefectaltoimagingBy01
UNYBuffaloJohn Bruno94DefectaltoimagingBy01
UNYBuffalo94DefectB00
UNYBuffalo94DefectB00
UNYBuffalo94DefectB00
UNYRochester94DefectB00
UNYRochester94DefectB00
UNYRochester94DefectB00
UNYRochester94DefectB00
UNYRochester94DefectB00
UNYSyracuse94DefectA00
UNYSyracuse94DefectA00
UNYSyracuse94DefectA00
UNYSyracuse94DefectA00
UNYSyracuse94DefectA00
UNYTroyD. LOCKROW94ir3300iBy10
UNYTroy94DefectB00
UNYTroy94DefectB00
UNYTroy94DefectB00
UNYTroy94DefectB00
VAChesapeake94DefectB00
VAChesapeake94DefectB00
VAChesapeake94DefectB00
VAChesapeake94DefectB00
VAChesapeake94DefectB00
VARichmond94DefectA00
VARichmond94DefectA00
VARichmond94DefectA00
VARichmond94DefectA00
VARichmond94DefectA0011
AlexandriaBaltimore101DefectB00
AlexandriaBaltimore101DefectB00
AlexandriaBaltimore101DefectB00
AlexandriaBaltimore101DefectB00
AlexandriaBaltimore101DefectB00
AlexandriaWashington DC101DefectA00
AlexandriaWashington DC101DefectA00
AlexandriaWashington DC101DefectA00
AlexandriaWashington DC101DefectA00
AlexandriaWashington DC101DefectA00
Boston NorthBoston101DefectA00
Boston NorthBoston101DefectA00
Boston NorthBoston101DefectA00
Boston NorthBoston101DefectA00
Boston NorthBoston101DefectA00
Boston NorthManchester101DefectB00
Boston NorthManchester101DefectB00
Boston NorthManchester101DefectB00
Boston NorthManchester101DefectB00
Boston NorthManchester101DefectB00
Boston NorthPortland101DefectB00
Boston NorthPortland101DefectB00
Boston NorthPortland101DefectB00
Boston NorthPortland101DefectB00
Boston NorthPortland101DefectB00
CTGlastonbury101DefectA00
CTGlastonbury101DefectA00
CTGlastonbury101DefectA00
CTGlastonbury101DefectA00
CTGlastonbury101DefectA00
CTMilford101DefectB00
CTMilford101DefectB00
CTMilford101DefectB00
CTMilford101DefectB00
CTMilford101DefectB00
NYC NYFaifield101DefectB00
NYC NYFaifield101DefectB00
NYC NYFaifield101DefectB00
NYC NYFaifield101DefectB00
NYC NYFaifield101DefectB00
NYC NYNYC101DefectA00
NYC NYNYC101DefectA00
NYC NYNYC101DefectA00
NYC NYNYC101DefectA00
NYC NYNYC101DefectA00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaK OF P101DefectA00
PhiladelphiaK OF P101DefectA00
PhiladelphiaK OF P101DefectA00
PhiladelphiaK OF P101DefectA00
PhiladelphiaK OF P101DefectA00
PhiladelphiaState College101DefectB00
PhiladelphiaState College101DefectB00
PhiladelphiaState College101DefectB00
PhiladelphiaState College101DefectB00
PhiladelphiaState College101DefectB00
SCGreenvilleThomas Cheves101ir5020iAy10
SCGreenvilleThomas Cheves101ir3300iecopyAyy11
SCGreenville101DefectA00
SCGreenville101DefectA00
SCGreenville101DefectA00
SENECumberland101DefectB00
SENECumberland101DefectB00
SENECumberland101DefectB00
SENECumberland101DefectB00
SENECumberland101DefectB00
UNYBuffaloJohn Bruno101HP9000By10
UNYBuffalo101DefectB00
UNYBuffalo101DefectB00
UNYBuffalo101DefectB00
UNYBuffalo101DefectB00
UNYRochesterRYAN SMITH101ir3300iBy10
UNYRochester101DefectB00
UNYRochester101DefectB00
UNYRochester101DefectB00
UNYRochester101DefectB00
UNYSyracuse101DefectA00
UNYSyracuse101DefectA00
UNYSyracuse101DefectA00
UNYSyracuse101DefectA00
UNYSyracuse101DefectA00
UNYTroy101DefectB00
UNYTroy101DefectB00
UNYTroy101DefectB00
UNYTroy101DefectB00
UNYTroy101DefectB00
VAChesapeakeBernie Holcombe101CLC5000By10
VAChesapeake101DefectB00
VAChesapeake101DefectB00
VAChesapeake101DefectB00
VAChesapeake101DefectB00
VARichmond101DefectA00
VARichmond101DefectA00
VARichmond101DefectA00
VARichmond101DefectA00
VARichmond101DefectA005
AlexandriaBaltimore102DefectB00
AlexandriaBaltimore102DefectB00
AlexandriaBaltimore102DefectB00
AlexandriaBaltimore102DefectB00
AlexandriaBaltimore102DefectB00
AlexandriaWashington DCVictor MinoglioMA102ir110IKON PowerPRESS Series IIAyy11
AlexandriaWashington DCRodney WestAE102ir5020iAy10
AlexandriaWashington DCRodney WestAE102HP9000Ay10
AlexandriaWashington DC102DefectA00
AlexandriaWashington DC102DefectA00
Boston NorthBoston102DefectA00
Boston NorthBoston102DefectA00
Boston NorthBoston102DefectA00
Boston NorthBoston102DefectA00
Boston NorthBoston102DefectA00
Boston NorthManchester102DefectB00
Boston NorthManchester102DefectB00
Boston NorthManchester102DefectB00
Boston NorthManchester102DefectB00
Boston NorthManchester102DefectB00
Boston NorthPortland102DefectB00
Boston NorthPortland102DefectB00
Boston NorthPortland102DefectB00
Boston NorthPortland102DefectB00
Boston NorthPortland102DefectB00
CTGlastonbury102DefectA00
CTGlastonbury102DefectA00
CTGlastonbury102DefectA00
CTGlastonbury102DefectA00
CTGlastonbury102DefectA00
CTMilford102DefectB00
CTMilford102DefectB00
CTMilford102DefectB00
CTMilford102DefectB00
CTMilford102DefectB00
NYC NYFaifield102DefectB00
NYC NYFaifield102DefectB00
NYC NYFaifield102DefectB00
NYC NYFaifield102DefectB00
NYC NYFaifield102DefectB00
NYC NYNYC102DefectA00
NYC NYNYC102DefectA00
NYC NYNYC102DefectA00
NYC NYNYC102DefectA00
NYC NYNYC102DefectA00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaK OF PNick Ranierinamed102irc3200Ay10
PhiladelphiaK OF PNick Ranierinamed102ir5020iAy10
PhiladelphiaK OF PBill Church SmithColor Spec.102irc3200Ay10
PhiladelphiaK OF PBill Church SmithColor Spec.102irc3200Ay10
PhiladelphiaK OF PGeorge DomeniciMA102CLC3900Ay10
PhiladelphiaK OF PJohn whiteSae102irc3200Ay10
PhiladelphiaState College102DefectB00
PhiladelphiaState College102DefectB00
PhiladelphiaState College102DefectB00
PhiladelphiaState College102DefectB00
PhiladelphiaState College102DefectB00
SCGreenville102DefectA00
SCGreenville102DefectA00
SCGreenville102DefectA00
SCGreenville102DefectA00
SCGreenville102DefectA00
SENECumberland102DefectB00
SENECumberland102DefectB00
SENECumberland102DefectB00
SENECumberland102DefectB00
SENECumberland102DefectB00
UNYBuffaloCharlie PiskeAE1102irc3200By10
UNYBuffaloJeff KarabanowskiMAE1102irc3200By10
UNYBuffalo102DefectB00
UNYBuffalo102DefectB00
UNYBuffalo102DefectB00
UNYRochesterAl Harrison102ir8500By10
UNYRochesterAl Harrison102irc3200By10
UNYRochesterAl Harrison102CLC1180By10
UNYRochester102DefectB00
UNYRochester102DefectB00
UNYSyracuse102DefectA00
UNYSyracuse102DefectA00
UNYSyracuse102DefectA00
UNYSyracuse102DefectA00
UNYSyracuse102DefectA00
UNYTroy102DefectB00
UNYTroy102DefectB00
UNYTroy102DefectB00
UNYTroy102DefectB00
UNYTroy102DefectB00
VAChesapeake102DefectB00
VAChesapeake102DefectB00
VAChesapeake102DefectB00
VAChesapeake102DefectB00
VAChesapeake102DefectB00
VARichmond102DefectA00
VARichmond102DefectA00
VARichmond102DefectA00
VARichmond102DefectA00
VARichmond102DefectA0014
AlexandriaBaltimore103B
AlexandriaBaltimore103B
AlexandriaBaltimore103B
AlexandriaBaltimore103B
AlexandriaBaltimore103B
AlexandriaWashington DC103A
AlexandriaWashington DC103A
AlexandriaWashington DC103A
AlexandriaWashington DC103A
AlexandriaWashington DC103A
Boston NorthBoston103A
Boston NorthBoston103A
Boston NorthBoston103A
Boston NorthBoston103A
Boston NorthBoston103A
Boston NorthManchester103B
Boston NorthManchester103B
Boston NorthManchester103B
Boston NorthManchester103B
Boston NorthManchester103B
Boston NorthPortland103B
Boston NorthPortland103B
Boston NorthPortland103B
Boston NorthPortland103B
Boston NorthPortland103B
CTGlastonbury103A
CTGlastonbury103A
CTGlastonbury103A
CTGlastonbury103A
CTGlastonbury103A
CTMilford103B
CTMilford103B
CTMilford103B
CTMilford103B
CTMilford103B
NYC NYFaifield103B
NYC NYFaifield103B
NYC NYFaifield103B
NYC NYFaifield103B
NYC NYFaifield103B
NYC NYNYC103A
NYC NYNYC103A
NYC NYNYC103A
NYC NYNYC103A
NYC NYNYC103A
PhiladelphiaHarrisburgh103B
PhiladelphiaHarrisburgh103B
PhiladelphiaHarrisburgh103B
PhiladelphiaHarrisburgh103B
PhiladelphiaHarrisburgh103B
PhiladelphiaK OF P103A
PhiladelphiaK OF P103A
PhiladelphiaK OF P103A
PhiladelphiaK OF P103A
PhiladelphiaK OF P103A
PhiladelphiaState College103B
PhiladelphiaState College103B
PhiladelphiaState College103B
PhiladelphiaState College103B
PhiladelphiaState College103B
SCGreenville103A
SCGreenville103A
SCGreenville103A
SCGreenville103A
SCGreenville103A
SENECumberland103B
SENECumberland103B
SENECumberland103B
SENECumberland103B
SENECumberland103B
UNYBuffalo103B
UNYBuffalo103B
UNYBuffalo103B
UNYBuffalo103B
UNYBuffalo103B
UNYRochester103B
UNYRochester103B
UNYRochester103B
UNYRochester103B
UNYRochester103B
UNYSyracuse103A
UNYSyracuse103A
UNYSyracuse103A
UNYSyracuse103A
UNYSyracuse103A
UNYTroy103B
UNYTroy103B
UNYTroy103B
UNYTroy103B
UNYTroy103B
VAChesapeake103B
VAChesapeake103B
VAChesapeake103B
VAChesapeake103B
VAChesapeake103B
VARichmond103A
VARichmond103A
VARichmond103A
VARichmond103A
VARichmond103A
Sheet2
Sheet3
*
Demos Per RepSept 15 to Oct 10 2003
Presentation
Chart2
3
3
2
2
2
2
2
2
2
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Sales Reps Name
Number of Demos
Demos Per Rep
Sheet5
model(All)
Count of model
Sales RepEQUIPCOUNTTotal
Al Harrison13
Allan Shiller11
Bernie Holcombe11
Bill Church Smith12
Bob Fuccella12
Brett Sponseller12
Bryant Young11
Charlie Piske11Al Harrison3
Chris Cecere11Craig Hedges3
Craig Hedges13Bill Church Smith2
D. LOCKROW11Bob Fuccella2
Damian Bonaventura12Brett Sponseller2
Gene Osteen11Damian Bonaventura2
George Domenici11Jen Terpolilli2
George Sharan11Mike Muscatello2
Jeff Blinderman11Nick Ranieri2
Jeff Karabanowski11Rachel Catalano2
Jen Terpolilli12Rodney West2
John Bruno11Thomas Cheves2
John Kreisler11Wendy Zippi2
John white11Allan Shiller1
Keith Farina11Bernie Holcombe1
Laura Babiarz/Jeff11Bryant Young1
McKennerney, Gordon11Charlie Piske1
Mike Muscatello12Chris Cecere1
Nick Ranieri12D. LOCKROW1
Phillip Glover11Gene Osteen1
Rachel Catalano12George Domenici1
Rodney West12George Sharan1
RYAN SMITH11Jeff Blinderman1
Thomas Cheves12Jeff Karabanowski1
Toni Scott11John Bruno1
Victor Minoglio11John Kreisler1
Wendy Zippi12John white1
Wes Johnson11Keith Farina1
Grand Total50Laura Babiarz/Jeff1
McKennerney, Gordon1
Phillip Glover1
RYAN SMITH1
Toni Scott1
Victor Minoglio1
Wes Johnson1
Sheet5
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Name
Number of Demos
Demos Per Rep
Sheet1
MarketplaceDemoroomSales RepRep TypeMonthweekmodelenablerA or B typeequipment functionalenabler functionalEQUIPCOUNTENABLERCOUNT
AlexandriaBaltimore93DefectB00
AlexandriaBaltimore93DefectB00
AlexandriaBaltimore93DefectB00
AlexandriaBaltimore93DefectB00
AlexandriaBaltimore93DefectB00
AlexandriaWashington DC93DefectA00
AlexandriaWashington DC93DefectA00
AlexandriaWashington DC93DefectA00
AlexandriaWashington DC93DefectA00
AlexandriaWashington DC93DefectA00
Boston NorthBoston93DefectA00
Boston NorthBoston93DefectA00
Boston NorthBoston93DefectA00
Boston NorthBoston93DefectA00
Boston NorthBoston93DefectA00
Boston NorthManchester93DefectB00
Boston NorthManchester93DefectB00
Boston NorthManchester93DefectB00
Boston NorthManchester93DefectB00
Boston NorthManchester93DefectB00
Boston NorthPortland93DefectB00
Boston NorthPortland93DefectB00
Boston NorthPortland93DefectB00
Boston NorthPortland93DefectB00
Boston NorthPortland93DefectB00
CTGlastonburyChris Cecere93CLC5000A10
CTGlastonburyJeff Blinderman93CLC5000A10
CTGlastonburyLaura Babiarz/Jeff93CLC1180A10
CTGlastonbury93DefectA00
CTGlastonbury93DefectA00
CTMilfordKeith Farina93CLC5000edoxByy11
CTMilford93DefectB00
CTMilford93DefectB00
CTMilford93DefectB00
CTMilford93DefectB00
NYC NYFaifield93DefectB00
NYC NYFaifield93DefectB00
NYC NYFaifield93DefectB00
NYC NYFaifield93DefectB00
NYC NYFaifield93DefectB00
NYC NYNYC93DefectA00
NYC NYNYC93DefectA00
NYC NYNYC93DefectA00
NYC NYNYC93DefectA00
NYC NYNYC93DefectA00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaHarrisburgh93DefectB00
PhiladelphiaK OF PMike Muscatellonamed93irc3200Ay10
PhiladelphiaK OF PBob FuccellaColor Spec.93CLC1180Ay10
PhiladelphiaK OF PMike Muscatellonamed93ir5020iAy10
PhiladelphiaK OF PBob FuccellaColor Spec.93irc3200Ay10
PhiladelphiaK OF P9300
PhiladelphiaState College93DefectB00
PhiladelphiaState College93DefectB00
PhiladelphiaState College93DefectB00
PhiladelphiaState College93DefectB00
PhiladelphiaState College93DefectB00
SCGreenvilleRachel Catalano93ir3300iAy10
SCGreenvilleWes Johnson93ir3300iAy10
SCGreenvilleRachel Catalano93ir3300iecopyAyy11
SCGreenvilleBryant Young93ir5020iWestbrookAyy11
SCGreenville93DefectA00
SENECumberlandDamian Bonaventura93ir400ecopyByy11
SENECumberlandDamian Bonaventura93irc3200ecopyByy11
SENECumberlandGene Osteen93ir110adobeByy11
SENECumberlandJen Terpolilli93CLC3900B10
SENECumberlandJen Terpolilli93CLC5000B10
UNYBuffalo93DefectB00
UNYBuffalo93DefectB00
UNYBuffalo93DefectB00
UNYBuffalo93DefectB00
UNYBuffalo93DefectB00
UNYRochester93DefectB00
UNYRochester93DefectB00
UNYRochester93DefectB00
UNYRochester93DefectB00
UNYRochester93DefectB00
UNYSyracuseWendy Zippi93Savin 4045Ay10
UNYSyracuseWendy Zippi93ir3300iAy10
UNYSyracuseGeorge Sharan93ir3300iAy10
UNYSyracuse93DefectA00
UNYSyracuse93DefectA00
UNYTroy93DefectB00
UNYTroy93DefectB00
UNYTroy93DefectB00
UNYTroy93DefectB00
UNYTroy93DefectB00
VAChesapeake93DefectB00
VAChesapeake93DefectB00
VAChesapeake93DefectB00
VAChesapeake93DefectB00
VAChesapeake93DefectB00
VARichmond93DefectA00
VARichmond93DefectA00
VARichmond93DefectA00
VARichmond93DefectA00
VARichmond93DefectA00
AlexandriaBaltimore94DefectB00
AlexandriaBaltimore94DefectB00
AlexandriaBaltimore94DefectB00
AlexandriaBaltimore94DefectB00
AlexandriaBaltimore94DefectB00
AlexandriaWashington DC94DefectA00
AlexandriaWashington DC94DefectA00
AlexandriaWashington DC94DefectA00
AlexandriaWashington DC94DefectA00
AlexandriaWashington DC94DefectA00
Boston NorthBoston94DefectA00
Boston NorthBoston94DefectA00
Boston NorthBoston94DefectA00
Boston NorthBoston94DefectA00
Boston NorthBoston94DefectA00
Boston NorthManchester94DefectB00
Boston NorthManchester94DefectB00
Boston NorthManchester94DefectB00
Boston NorthManchester94DefectB00
Boston NorthManchester94DefectB00
Boston NorthPortland94DefectB00
Boston NorthPortland94DefectB00
Boston NorthPortland94DefectB00
Boston NorthPortland94DefectB00
Boston NorthPortland94DefectB00
CTGlastonbury94DefectA00
CTGlastonbury94DefectA00
CTGlastonbury94DefectA00
CTGlastonbury94DefectA00
CTGlastonbury94DefectA00
CTMilfordAllan Shiller94ir110PlanetPressByy11
CTMilfordMcKennerney, Gordon94ir110By10
CTMilford94DefectB00
CTMilford94DefectB00
CTMilford94DefectB00
NYC NYFaifield94DefectB00
NYC NYFaifield94DefectB00
NYC NYFaifield94DefectB00
NYC NYFaifield94DefectB00
NYC NYFaifield94DefectB00
NYC NYNYC94DefectA00
NYC NYNYC94DefectA00
NYC NYNYC94DefectA00
NYC NYNYC94DefectA00
NYC NYNYC94DefectA00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaHarrisburgh94DefectB00
PhiladelphiaK OF PToni ScottNamed94CLC5000Ay10
PhiladelphiaK OF PCraig HedgesColor Spec.94CLC1180Ay10
PhiladelphiaK OF PJohn KreislerColor Spec.94irc3200Ay10
PhiladelphiaK OF PCraig HedgesColor Spec.94CLC5000Ay10
PhiladelphiaK OF PCraig HedgesColor Spec.94CLC3900Ay10
PhiladelphiaState College94DefectB00
PhiladelphiaState College94DefectB00
PhiladelphiaState College94DefectB00
PhiladelphiaState College94DefectB00
PhiladelphiaState College94DefectB00
SCGreenvilleBrett Sponseller94ir3300iecopyAyy11
SCGreenvilleBrett Sponseller94ir5020iAy10
SCGreenvillePhillip Glover94irc3200Ay10
SCGreenville94DefectA00
SCGreenville94DefectA00
SENECumberland94DefectB00
SENECumberland94DefectB00
SENECumberland94DefectB00
SENECumberland94DefectB00
SENECumberland94DefectB00
UNYBuffaloJohn Bruno94DefectaltoimagingBy01
UNYBuffaloJohn Bruno94DefectaltoimagingBy01
UNYBuffalo94DefectB00
UNYBuffalo94DefectB00
UNYBuffalo94DefectB00
UNYRochester94DefectB00
UNYRochester94DefectB00
UNYRochester94DefectB00
UNYRochester94DefectB00
UNYRochester94DefectB00
UNYSyracuse94DefectA00
UNYSyracuse94DefectA00
UNYSyracuse94DefectA00
UNYSyracuse94DefectA00
UNYSyracuse94DefectA00
UNYTroyD. LOCKROW94ir3300iBy10
UNYTroy94DefectB00
UNYTroy94DefectB00
UNYTroy94DefectB00
UNYTroy94DefectB00
VAChesapeake94DefectB00
VAChesapeake94DefectB00
VAChesapeake94DefectB00
VAChesapeake94DefectB00
VAChesapeake94DefectB00
VARichmond94DefectA00
VARichmond94DefectA00
VARichmond94DefectA00
VARichmond94DefectA00
VARichmond94DefectA0011
AlexandriaBaltimore101DefectB00
AlexandriaBaltimore101DefectB00
AlexandriaBaltimore101DefectB00
AlexandriaBaltimore101DefectB00
AlexandriaBaltimore101DefectB00
AlexandriaWashington DC101DefectA00
AlexandriaWashington DC101DefectA00
AlexandriaWashington DC101DefectA00
AlexandriaWashington DC101DefectA00
AlexandriaWashington DC101DefectA00
Boston NorthBoston101DefectA00
Boston NorthBoston101DefectA00
Boston NorthBoston101DefectA00
Boston NorthBoston101DefectA00
Boston NorthBoston101DefectA00
Boston NorthManchester101DefectB00
Boston NorthManchester101DefectB00
Boston NorthManchester101DefectB00
Boston NorthManchester101DefectB00
Boston NorthManchester101DefectB00
Boston NorthPortland101DefectB00
Boston NorthPortland101DefectB00
Boston NorthPortland101DefectB00
Boston NorthPortland101DefectB00
Boston NorthPortland101DefectB00
CTGlastonbury101DefectA00
CTGlastonbury101DefectA00
CTGlastonbury101DefectA00
CTGlastonbury101DefectA00
CTGlastonbury101DefectA00
CTMilford101DefectB00
CTMilford101DefectB00
CTMilford101DefectB00
CTMilford101DefectB00
CTMilford101DefectB00
NYC NYFaifield101DefectB00
NYC NYFaifield101DefectB00
NYC NYFaifield101DefectB00
NYC NYFaifield101DefectB00
NYC NYFaifield101DefectB00
NYC NYNYC101DefectA00
NYC NYNYC101DefectA00
NYC NYNYC101DefectA00
NYC NYNYC101DefectA00
NYC NYNYC101DefectA00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaHarrisburgh101DefectB00
PhiladelphiaK OF P101DefectA00
PhiladelphiaK OF P101DefectA00
PhiladelphiaK OF P101DefectA00
PhiladelphiaK OF P101DefectA00
PhiladelphiaK OF P101DefectA00
PhiladelphiaState College101DefectB00
PhiladelphiaState College101DefectB00
PhiladelphiaState College101DefectB00
PhiladelphiaState College101DefectB00
PhiladelphiaState College101DefectB00
SCGreenvilleThomas Cheves101ir5020iAy10
SCGreenvilleThomas Cheves101ir3300iecopyAyy11
SCGreenville101DefectA00
SCGreenville101DefectA00
SCGreenville101DefectA00
SENECumberland101DefectB00
SENECumberland101DefectB00
SENECumberland101DefectB00
SENECumberland101DefectB00
SENECumberland101DefectB00
UNYBuffaloJohn Bruno101HP9000By10
UNYBuffalo101DefectB00
UNYBuffalo101DefectB00
UNYBuffalo101DefectB00
UNYBuffalo101DefectB00
UNYRochesterRYAN SMITH101ir3300iBy10
UNYRochester101DefectB00
UNYRochester101DefectB00
UNYRochester101DefectB00
UNYRochester101DefectB00
UNYSyracuse101DefectA00
UNYSyracuse101DefectA00
UNYSyracuse101DefectA00
UNYSyracuse101DefectA00
UNYSyracuse101DefectA00
UNYTroy101DefectB00
UNYTroy101DefectB00
UNYTroy101DefectB00
UNYTroy101DefectB00
UNYTroy101DefectB00
VAChesapeakeBernie Holcombe101CLC5000By10
VAChesapeake101DefectB00
VAChesapeake101DefectB00
VAChesapeake101DefectB00
VAChesapeake101DefectB00
VARichmond101DefectA00
VARichmond101DefectA00
VARichmond101DefectA00
VARichmond101DefectA00
VARichmond101DefectA005
AlexandriaBaltimore102DefectB00
AlexandriaBaltimore102DefectB00
AlexandriaBaltimore102DefectB00
AlexandriaBaltimore102DefectB00
AlexandriaBaltimore102DefectB00
AlexandriaWashington DCVictor MinoglioMA102ir110IKON PowerPRESS Series IIAyy11
AlexandriaWashington DCRodney WestAE102ir5020iAy10
AlexandriaWashington DCRodney WestAE102HP9000Ay10
AlexandriaWashington DC102DefectA00
AlexandriaWashington DC102DefectA00
Boston NorthBoston102DefectA00
Boston NorthBoston102DefectA00
Boston NorthBoston102DefectA00
Boston NorthBoston102DefectA00
Boston NorthBoston102DefectA00
Boston NorthManchester102DefectB00
Boston NorthManchester102DefectB00
Boston NorthManchester102DefectB00
Boston NorthManchester102DefectB00
Boston NorthManchester102DefectB00
Boston NorthPortland102DefectB00
Boston NorthPortland102DefectB00
Boston NorthPortland102DefectB00
Boston NorthPortland102DefectB00
Boston NorthPortland102DefectB00
CTGlastonbury102DefectA00
CTGlastonbury102DefectA00
CTGlastonbury102DefectA00
CTGlastonbury102DefectA00
CTGlastonbury102DefectA00
CTMilford102DefectB00
CTMilford102DefectB00
CTMilford102DefectB00
CTMilford102DefectB00
CTMilford102DefectB00
NYC NYFaifield102DefectB00
NYC NYFaifield102DefectB00
NYC NYFaifield102DefectB00
NYC NYFaifield102DefectB00
NYC NYFaifield102DefectB00
NYC NYNYC102DefectA00
NYC NYNYC102DefectA00
NYC NYNYC102DefectA00
NYC NYNYC102DefectA00
NYC NYNYC102DefectA00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaHarrisburgh102DefectB00
PhiladelphiaK OF PNick Ranierinamed102irc3200Ay10
PhiladelphiaK OF PNick Ranierinamed102ir5020iAy10
PhiladelphiaK OF PBill Church SmithColor Spec.102irc3200Ay10
PhiladelphiaK OF PBill Church SmithColor Spec.102irc3200Ay10
PhiladelphiaK OF PGeorge DomeniciMA102CLC3900Ay10
PhiladelphiaK OF PJohn whiteSae102irc3200Ay10
PhiladelphiaState College102DefectB00
PhiladelphiaState College102DefectB00
PhiladelphiaState College102DefectB00
PhiladelphiaState College102DefectB00
PhiladelphiaState College102DefectB00
SCGreenville102DefectA00
SCGreenville102DefectA00
SCGreenville102DefectA00
SCGreenville102DefectA00
SCGreenville102DefectA00
SENECumberland102DefectB00
SENECumberland102DefectB00
SENECumberland102DefectB00
SENECumberland102DefectB00
SENECumberland102DefectB00
UNYBuffaloCharlie PiskeAE1102irc3200By10
UNYBuffaloJeff KarabanowskiMAE1102irc3200By10
UNYBuffalo102DefectB00
UNYBuffalo102DefectB00
UNYBuffalo102DefectB00
UNYRochesterAl Harrison102ir8500By10
UNYRochesterAl Harrison102irc3200By10
UNYRochesterAl Harrison102CLC1180By10
UNYRochester102DefectB00
UNYRochester102DefectB00
UNYSyracuse102DefectA00
UNYSyracuse102DefectA00
UNYSyracuse102DefectA00
UNYSyracuse102DefectA00
UNYSyracuse102DefectA00
UNYTroy102DefectB00
UNYTroy102DefectB00
UNYTroy102DefectB00
UNYTroy102DefectB00
UNYTroy102DefectB00
VAChesapeake102DefectB00
VAChesapeake102DefectB00
VAChesapeake102DefectB00
VAChesapeake102DefectB00
VAChesapeake102DefectB00
VARichmond102DefectA00
VARichmond102DefectA00
VARichmond102DefectA00
VARichmond102DefectA00
VARichmond102DefectA0014
AlexandriaBaltimore103B
AlexandriaBaltimore103B
AlexandriaBaltimore103B
AlexandriaBaltimore103B
AlexandriaBaltimore103B
AlexandriaWashington DC103A
AlexandriaWashington DC103A
AlexandriaWashington DC103A
AlexandriaWashington DC103A
AlexandriaWashington DC103A
Boston NorthBoston103A
Boston NorthBoston103A
Boston NorthBoston103A
Boston NorthBoston103A
Boston NorthBoston103A
Boston NorthManchester103B
Boston NorthManchester103B
Boston NorthManchester103B
Boston NorthManchester103B
Boston NorthManchester103B
Boston NorthPortland103B
Boston NorthPortland103B
Boston NorthPortland103B
Boston NorthPortland103B
Boston NorthPortland103B
CTGlastonbury103A
CTGlastonbury103A
CTGlastonbury103A
CTGlastonbury103A
CTGlastonbury103A
CTMilford103B
CTMilford103B
CTMilford103B
CTMilford103B
CTMilford103B
NYC NYFaifield103B
NYC NYFaifield103B
NYC NYFaifield103B
NYC NYFaifield103B
NYC NYFaifield103B
NYC NYNYC103A
NYC NYNYC103A
NYC NYNYC103A
NYC NYNYC103A
NYC NYNYC103A
PhiladelphiaHarrisburgh103B
PhiladelphiaHarrisburgh103B
PhiladelphiaHarrisburgh103B
PhiladelphiaHarrisburgh103B
PhiladelphiaHarrisburgh103B
PhiladelphiaK OF P103A
PhiladelphiaK OF P103A
PhiladelphiaK OF P103A
PhiladelphiaK OF P103A
PhiladelphiaK OF P103A
PhiladelphiaState College103B
PhiladelphiaState College103B
PhiladelphiaState College103B
PhiladelphiaState College103B
PhiladelphiaState College103B
SCGreenville103A
SCGreenville103A
SCGreenville103A
SCGreenville103A
SCGreenville103A
SENECumberland103B
SENECumberland103B
SENECumberland103B
SENECumberland103B
SENECumberland103B
UNYBuffalo103B
UNYBuffalo103B
UNYBuffalo103B
UNYBuffalo103B
UNYBuffalo103B
UNYRochester103B
UNYRochester103B
UNYRochester103B
UNYRochester103B
UNYRochester103B
UNYSyracuse103A
UNYSyracuse103A
UNYSyracuse103A
UNYSyracuse103A
UNYSyracuse103A
UNYTroy103B
UNYTroy103B
UNYTroy103B
UNYTroy103B
UNYTroy103B
VAChesapeake103B
VAChesapeake103B
VAChesapeake103B
VAChesapeake103B
VAChesapeake103B
VARichmond103A
VARichmond103A
VARichmond103A
VARichmond103A
VARichmond103A
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Demo Room UtilizationA Type Pilot Demo Room
Presentation
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No Activity Sept 15 to Oct 10 2003BaltimoreBostonFairfieldHarrisburgManchesterNew York CityPortlandRichmondState College
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Equipment FunctionalGOOD NEWS..
95% of the equipment was functional at the time of the demo.
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Communication Plan
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Pasquarello COMMUNICATION PLAN
Communication TargetPurpose/MessagePrimary ResponsibilityModeFrequencyTarget DateStatusRetrun Message (Feedback) MechanismComments
Functional Champions
Names (Title, Location, and Phone #)
Being Identified week of 8/24I'm waiting on the names from the MVP's on who their Demo room champions will be.
Project Champions
Names (Title, Location, and Phone #)
Ron RaceStatus UpdateDavid PasquarelloConference CallWeeklyEvery FridayOn goingNALast meeting 8/22
Len HallStatus UpdateDavid PasquarelloConference CallWeeklyEvery FridayOn goingNALast meeting 8/22
Local Management
Names (Title, Location, and Phone #)
Danny BrownDavid PasquarelloConference CallMonthly or as neededPlan to do our first call next week.
Mike CintoloDavid PasquarelloConference CallMonthly or as neededPlan to do our first call next week.
Michelle PetersonDavid PasquarelloConference CallMonthly or as neededPlan to do our first call next week.
Bill W WatsonDavid PasquarelloConference CallMonthly or as neededPlan to do our first call next week.
Joan WilletteDavid PasquarelloConference CallMonthly or as neededPlan to do our first call next week.
Bill CobbsDavid PasquarelloConference CallMonthly or as neededPlan to do our first call next week.
Don FoleyDavid PasquarelloConference CallMonthly or as neededPlan to do our first call next week.
Tom CallinanAsk for feedbackDavid PasquarelloemailMonthly or as needed8/18/03Received 8/21
Mitch HolmesDavid PasquarelloConference CallMonthly or as neededPlan to do our first call next week.
Ramzi JreidiniAsked Ramzi to recommend a Sales rep for our teamDavid PasquarelloConference CallMonthly or as needed8/19/03Received 8/21
Jim MorrisseyDavid PasquarelloConference CallMonthly or as neededPlan to do our first call next week.
Local Employees
Names (Title, Location, and Phone #)
Project Team members
Names (Title, Location, and Phone #)
Tom PeroTeam meetingDavid PasquarelloConference CallWeeklyOn goingNALast call 8/20/03
Steve SeboltTeam meetingDavid PasquarelloConference CallWeeklyOn goingNALast call 8/20/03
Rick FaberTeam meetingDavid PasquarelloConference CallWeeklyOn goingNALast call 8/20/03
Carole UhligTeam meetingDavid PasquarelloConference CallWeeklyOn goingNALast call 8/20/03
Greg DriscollTeam meetingDavid PasquarelloConference CallWeeklyOn goingNALast call 8/20/03
Annette McCraryTeam meetingDavid PasquarelloConference CallWeeklyOn goingNALast call 8/20/03
Deployment Champion
Names (Title, Location, and Phone #)
Six Sigma Steering Committee
Names (Title, Location, and Phone #)
Master Black Belt
Names (Title, Location, and Phone #)
Scott FowlerOne on OneDavid PasquarelloPhone Call or in personWeeklyEvery ThursdayOn goingMet with Scott 8/21/03
Other Black Belts
Names (Title, Location, and Phone #)
Other Stakeholders
Names (Title, Location, and Phone #)
&L&"Arial,Bold"IKON Office Solutions Confidential&C&D&RPage &P
Typical Purposes:- Inform- Status Update- Next Steps- Decision Needed- Action Requireed- Other (Specify)
Typical Modes:- Written (e-mail)- Written (hard copy)- Phone Call- Phone Message- Conference Call- Meeting- Bulletin Board- Other (Specify)
Typical Frequencies:- Daily- Weekly- Bi-weekly- Monthly- As Needed- Other (Specify)
Typical Status:- Pending- Late- Completed
Typical Mechanisms:- Written (e-mail)- Written (hard copy)- Phone Call- Phone Message- Conference Call- Meeting- Bulletin Board- Other (Specify)
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CT Tree
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SIPOC
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SIPOC
Demo Room Utilization
SuppliersInputsProcessOutputsCustomers
(Providers of the required resources)(Resources required by the process)(Top level description of the activity)(Deliverables from the process)(Anyone who receives a deliverable from the process)
RequirementsRequirements
Sales repSales Rep and CustomerCustomer needs to want a demonstrationStart: Sales Rep. contacts the customer to schedule a DemonstrationDemonstration gets scheduledDemo room needs to be available and the equipment needs to be installed and workingSales rep & End customer
Sales repDemo scheduled with customer and repRoom (equip) & customer availabilityScheduleing to demostration completion.Room & equipment reservedAvailability
Supply Chain and ServiceEquipment in place & installedCorrect Equipment in demo roomConduct demo on equipmentEquipment works, rep is trained, supplies are availble, enablers work
Professional ServicesEnablers installed & workingCorrect Enablers on equipment or in demo roomConduct demo of enablers
Supply ChainSupplies deliveredAppripriate Supplies (toner, paper etc.)Produce hard-copy examples of outputSales reps
Real Estate teamAtmosphere- (lighting, wall color, carpet,advertisements,temp, visual aids.)Atmosphere- (lighting, wall color, carpet,advertisements,temp, visual aids.)Comfortable/professional atmosphereClean room (carpet, walls, trash-free, dust free, no odors)Sales reps & End- customer
Sales repStop:Demonstration is complete.
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MBD00035407.xls
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SuppliersInputsProcessOutputsCustomers
(Providers of the required resources)(Resources required by the process)( Top level description of activity)(Deliverables from the process)(Anyone who receives a deliverable from the process)
RequirementsRequirements
&A
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Process Map
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Tools used to identify VariablesDetailed process mapKey pointsWe only do a demo if the customer asks.We found variables that could cause a demo not to happen. We populated and ranked those variables in the Cause & Effect matrix.Administered a survey to answer a some high level questions.
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Process Map Survey results58% of our customers in the market want a demoOut of the 58% only 74% receive a demo44% of our demonstrations given are in the showroom54% are done other ways. Trials, Brochure, On site.31% of the Showroom demonstrations are rescheduled or canceled due to Equipment being non functional or not available.
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Survey resultsOut of 100 customers in the market for equipment 58 ask for a demo.43 of the 58 are delivered a demo of some sort.19 out of the 43 demonstrations given are in the showroom.The remainder of the 43 are done by trial or on site demonstrations.
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C&E Diagram
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Tools Used to identify VariablesCause and effect matrixKey pointsThe variables contributing the most to a demo taking place are.Sales Rep. TrainingSales Rep. ExperienceEquipment in stockEnablers non functional Equipment being sold from the demo room floor
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C &E MatrixCause & Effect Matrix Demo Room Utilization
Presentation
C&E Matrix
Rating of Importance to Customer1010229103108
123456789101112131415
Process InputsCustomer InterestedAn acceptable solutionAlternative DemoSuccessful TrialEquipment on site and functionalDemo is bookedSuccessful DemoEquipment UtilizationProposal ExceptableTotal
1Sales Rep training101010909999517
2Sales Rep Experience101010909999517
3Enablers functional5071010910100394
4Equipment in stock6081010100100386
5Sold from demo floor608010105100381
6New or existing customer10102000099366
7Color/ Production9107000099366
8Supplies available- Toner, paper, Demo packets001010101010100360
9Software installed00710101010100354
10Equipment Segment897000099346
11Canibliized0080101010100336
12Customer available509901010102332
13Other resources available509901010100316
14Customer Type10102000090294
15Customer Size10102000090294
16Core or non core0080109070266
17Price8600000010220
18Brochure Available3310002228190
19Time slot open0000010050150
20Delivery company0081033020113
Accurate Paperwork/Dates, equipment, specs, addresses00101000009112
Total105078026417265712102551590520000000
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Cause & Effect MatrixDemo Room Utilization
This table provides the initial input to the FMEA. When each of the output variables (requirements) are not correct, that represents potential "EFFECTS". When each input variable is not correct, that represents "CAUSES".
1. List the Key Process Output Variables2. Rate each variable on a 1-to-10 scale to importance to the customer3. List Key Process Input Variables4. Rate each variables relationship to each output variable on a 1-to-10 scale 5. Select the top input variables to start the FMEA process; Determine how each selected input variable can "go wrong" and place that in the Cause column of the FMEA.
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Potential XsData box 1. Percentage of your customers that request a demo of any type? Data box 2. What percentage of box 1 typically get delivered? Data box 3. What percentage of the demonstrations delivered were in our show room? Data box 4. What percentage of the demonstrations delivered were on site trials or by brochure?Data box 5. What percentage of the demonstrations done in our showroom had to be rescheduled due to lack or equipment or equipment being non functional?
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Data collection form
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Demo Room Log - Sales ActivityPlease list the equipment and enablers as they are shown to the right of the spreadsheet.
RegionUse one line for each piece of equipment demonstrated
MarketplaceUse Y or N to identify if the equipment or enmabler were operational.
Demo Room Location
Time Period
Demo Room TypeA B or C
Sales Rep InformationCustomer InformationDemonstration InformationDemonstration Preparedness/FunctionalSales Follow ThroughEquipmentEnabelers
Date of DemoNameTelephoneemailCompanyContactPosition(Title)TelephoneemailEquipmentEnablersServicesEquipment Y or NEnablers Y or NServices Y or NResult (RFP, Sold, Lost)Equipment sold(If different from demo)Date of sale(Contract signed)
Canon iR 5020iVelocity
Aficio 1060Westbrook
HP9000 MFPDocSend
AP1232c S/PIKON PowerPRESS Series II
CLC 1180PlanetPress
AC 6513PlanetWatch
Canon 5080c DR Scanner
Canon iR C3200 Copier
Aficio 2090
Canon iR 105
CLC3900+ w/4K LTR Deck
Canon iR 7200
imagerRUNNER 110
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Data CollectionWe have demo room champions gathering data and reporting it to me once a week.Due to end of year activity demonstrations have been very low and data sketchy.Demo count is low do to end of year inventory reduction initiatives.We expect demo rooms to be re-stocked shortly after 10/01/03 to the recommended models.
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Over all progressDefine Phase Complete.Measure Phase In progress.Analyze Phase In progress.
We are currently between Measure and Analyze as the data flows in.
Improve Phase. Not started. Target date 11/21/03
We are looking for variable relationships as the data comes in and therooms are re-stocked.
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Next Steps
Monitor Re-Stocking of the demo roomsContinue to gather and analyze the data.Complete the FMEA. To confirm Xs.Survey our external demo room customers.
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Project DMAIC Checklist/Status
Critical that instructor be able to see the title descriptions of the members to ensure the right people are represented on the team.
Recommended