Decision making (referencial learnings)

Asst Prof. Anoop Sharma : (Used for Non-Business Purpose –for learning w.r.t South-Western Cengage learning centre, and others as a source)

CROSS CULTURE DECISION MAKING

Every aspect of management comes along with some form of decision making. When it comes to cross-cultural decision making, a lot of difficult obstacles must be addressed. A decision in one culture is often ineffective in another.

Meaning of cross-cultural

The meaning of cross-cultural lies in the impact that culture has on an individual and his community, and the effects of this impact when different cultures are combined. The culture in which a person is raised plays a significant role in shaping his values, morals, behaviors and attitudes. These characteristics impact how a person thinks, and what his overall mind-set is toward the world around him. When a person is met with the principles and ideals of a different culture, a cross-cultural interaction takes place.

Two types of decision making processes

• Programmed

• Non programmed process.

Programmed

The programmed decision making process is the most commonly used style.

This entails making decisions based on precedent, custom, policies and procedures, and training and development.

This style reduces risk and stress for decision makers because a basis for a decision can be pretested for efficiency.

A disadvantage is that when an organization's environment changes, the programmed bases for decision making become obsolete.

Non programmed process

With non programmed decision making, this entails analyzing current data and information, obtained through a systematic investigation of the current environment, for the purpose of identifying and solving a problem.

Steps of decision making in western culture

(1) Through investigation, define the problem.

(2) Identify a minimum criteria on which to base the decision.

(3) Identify multiple viable choices.

(4) Quantitatively evaluate each viable choice on the basis of each criterion.

(5) Select the optimum choice.

(6) Implement the choice.

Problems

• One of the problems is reconciling the conflicting demands of a situation.

• Another problem is defining the level of all individuals' motivation.

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