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SEMINAR
www.storagedecisions.com
Presented by: George CrumpPresident and Founder, Storage Switzerland
Today’s Goals
Achieve 100% Backup Success!o The Data Protection Problem – Bad Foundation, New Problems
o Fixing the Foundation – A Strategy, Not Products
o Establishing Service Level Objectives, NOT Agreements
o Augmenting or Replacing Data Protection Solutions to Meet New Objectives
Today’s Goals
Achieve 100% Backup Success!o The Data Protection Problem – Bad Foundation, New Problems
o Fixing the Foundation – A Strategy, Not Products
o Establishing Service Level Objectives, NOT Agreements
o Augmenting or Replacing Data Protection Solutions to Meet New Objectives
o Leave Today With A Clear Idea on Establishing A NEW Strategy!
SEMINAR
About Storage Switzerland
● Analyst firm covering storage, cloud and virtualization markets
● Knowledge of these markets is gained through product testing, real world implementations and interactions with users and suppliers
● The results of this research are found in the articles, briefing reports, case studies and lab reports on www.storageswiss.com and www.searchstorage.com
Storage Decisions Seminar | © TechTarget
About George Crump
● Founder of Storage Switzerland
● Designing advanced backup architectures since 1988
● Not a Backup Purist – Get The Job Done
Storage Decisions Seminar | © TechTarget
Read my full bio on the first page of your proceedings booklets!
George Crump is the founder of Storage Switzerland, the leading storage analyst focused on the subjects of big data, solid state storage, virtualization, cloud computing and data protection. He is widely recognized for his articles, whitepapers, and videos on such current approaches as all-flash arrays, deduplication, SSDs, software-defined storage, backup appliances, and storage networking. He has 25 years of experience designing storage solutions for data centers across the US.
The Data Protection Problem(Data protection is hard!)
Session 1
Storage Decisions Seminar | © TechTarget
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The Data Protection Problem
● Moving Data Across A Network
● Data Capture Requirements increasing, leads to a combination of snapshots, replication and backup
● Off-Site is a requirement and has to happen more frequently
● Recovery is measured in minutes not hours or days
Old Problems, Still A Problem
● BYOD has placed user data everywhere
● Virtualization has significantly increase the number of VMs to be protected
● Unstructured data growth is out of control
● IT Staffing is Incredibly Thin
“Agile” Data Center Makes it Worse
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● Purpose built primary storage
● Environment specific backup applications
● Backup architectures older than primary storage architectures
● Backup and Recovery Expectations Are Assumed…
Which Leads To “Throw Hardware and Software at it” problem solving
● Purpose built primary storage
● Environment specific backup applications
● Backup architectures older than primary storage architectures
● Backup and Recovery Expectations Are Assumed…
Which Leads To “Throw Hardware and Software at it” problem solving
Mutual Mystification
● User Expectations (assumptions) are higher than ever
● Instant Recovery, Zero Downtime
● All version of all data kept forever (for free)
● Service Level Agreements are seldom set or adhered to
Mutual Mystification is Hazardous To You Career
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Time for a Fresh Approach
Developing a Strategy
Storage Decisions Seminar | © TechTarget
● Ask any user or application owner how much data can they afford to loose and guess what the answer will be?
The Service Level Agreement Problem
● Ask any user or application owner how much data can they afford to loose and guess what the answer will be?
The Service Level Agreement Problem
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● Ask any user or application owner how much data can they afford to loose and guess what the answer will be?
● NONE!
● Service Level Objectives are set by IT based on their known capabilities and intrinsic understanding of the environment
Set Objectives Don’t Broker Agreements
● Recovery Point Objective
● Recovery Time Objective
● Version Retention Objective (archive)
● Geographic Recovery Objective (Disaster Recovery)
Components of a Service Level Objective
Components of a SLO
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Time for a Fresh ApproachDeveloping a Strategy
Storage Decisions Seminar | © TechTarget
RPO + RTO + VRO + GRO =
Service Level Objective (SLO)
● 60% of the objective is accepted with no changes needed!
Results of an Service Level Objective Strategy
● 60% of the objective is accepted with no changes needed!
● 25% of SLOs require some modification, minor upgrades
Results of an Service Level Objective Strategy
SEMINAR
● 60% of the objective is accepted with no changes needed!
● 25% of SLOs require some modification, minor upgrades
● 15% of SLOs need major work but at least there are no assumptions about abilities
Results of an Service Level Objective Strategy
● 60% of the objective is accepted with no changes needed!
● 25% of SLOs require some modification, minor upgrades
● 15% of SLOs need major work but at least there are no assumptions about abilities BUT….
Results of an Service Level Objective Strategy
● 60% of the objective is accepted with no changes needed!
● 25% of SLOs require some modification, minor upgrades
● 15% of SLOs need major work but at least there are no assumptions about abilities
● 100% of Mutual Mystification Eliminated!
Results of an Service Level Objective Strategy
SEMINAR
● 60% of the objective is accepted with no changes needed!
● 25% of SLOs require some modification, minor upgrades
● 15% of SLOs need major work but at least there are no assumptions about abilities
Results of an Service Level Objective Strategy
Augment with additional hardware and/or software
Replace with new enterprise solutions
Time for a Fresh ApproachDeveloping a Strategy – Data Protection Tools
Storage Decisions Seminar | © TechTarget
Data Protection Type Primary Role
Enterprise backup Foundational coverage
Application specific backup Gap coverage
Archive applications VRO & AdHoc copies
Snapshots Rapid RPO/RTO
Replication Rapid RPO/RTO & GRO
The ToolsTaking Care of That Last 15%
Time for a Fresh ApproachDeveloping a Strategy – Data Protection Tools
Storage Decisions Seminar | © TechTarget
Data Protection Hardware Primary Role
Tape Backup & archive target - Long term storage
Backup disk Backup target - Short term recovery
Secondary disk Archive and replication target
Tier 2 disk Cluster/replication failover
The ToolsTaking Care of That Last 15%
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Where to Start?
● Pick Your Top 3 Apps
● Set objectives for each
● Select the right tool to meet each SLO
● Document which tools you will use and when
● Identify the tools needed to meet each SLO component
Storage Decisions Seminar | © TechTarget
Creating Your Data Protection Toolkit
Session 2
Storage Decisions Seminar | © TechTarget
The Components of a Service Level Objective
● What is recovery point objective? (RPO)
- Re-key / re-load time
- Reduced by increasing the
data protection interval
Storage Decisions Seminar | © TechTarget
● Ways to reduce
- Increase data capture events
- Online access to data
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Meeting the Recovery Point Objective
● Tools to lower RPO
- Standard backups
- Block level incremental – Change block tracking
- Snapshots
- Replication to a standby server
- Active – active clustering
Storage Decisions Seminar | © TechTarget
Meeting the Recovery Point Objective
Storage Decisions Seminar | © TechTarget
The Components of a Service Level Objective
● What is recovery time objective? (RTO)
- Time it takes to bring application back on line
- Part of the RTO is the RPO
- Factors Time to transfer data Time to do WRITEs vs. READs
- Reduce Eliminate data movement Speed data Movement
Storage Decisions Seminar | © TechTarget
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Meeting the Recovery Time Objective
● Tools To Lower RTO
- Changed block recovery
- Recovery in place
- Recovery in cloud
- Snapshots
- Replication to standby server
Storage Decisions Seminar | © TechTarget
Meeting the Recovery Time Objective
Storage Decisions Seminar | © TechTarget
The Components of a Service Level Objective
● What is version retention objective? (VRO)
- Number of versions of data that you will retain Where? How long?
- How fast will you need it? Not as fast as RTO But recall speed can vary
Focus on recall patterns not data age
Storage Decisions Seminar | © TechTarget
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Meeting the Version Retention Objective
● Tools To Improve The VRO
- Backup as archive – Yes, backup
- TapeNAS
- Disk archive
- The cloud
Storage Decisions Seminar | © TechTarget
Meeting the Version Retention Objective
Storage Decisions Seminar | © TechTarget
Meeting The Geographic Retention Objective
● What is geographic recovery objective? (GRO)
- GRO = Disaster recovery plan
- All GROs need a cross-regional copy of data
- Some SLOs may require a metro copy Synchronized / more real time
- Recent copies only Although the archive may exist in the same DR site,
not the same thing
Storage Decisions Seminar | © TechTarget
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Meeting The Geographic Retention Objective
● Let’s Talk About Distance!
Storage Decisions Seminar | © TechTarget
Meeting the Geographical Retention Objective
● Tools to improve GRO
- Replication software on host or in VM
- Storage system replication
- Backup device replication
- Physical tape movement
Storage Decisions Seminar | © TechTarget
Testing Your Toolkit
● Should you test?
● How will you test?
● How often will you test?
● Will the testing process work?
● Should this be a part of the SLO?
● Should You REPORT on your Tests
Storage Decisions Seminar | © TechTarget
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Managing to an SLO
In a perfect world, we want an application that will just report on SLO violations, not failed jobs. We are not there yet, but we are getting very close…
● Manual
● Vendor software
● Third party software
Storage Decisions Seminar | © TechTarget
The SLO in Action
● Major healthcare facility
- Top 3 applications Patient onboarding
Patient billing
Long-term retention
- Top 3 concerns Speed of recovery
Capacity growth in long-term retention
Data loss of medical images
Storage Decisions Seminar | © TechTarget
The SLO in Action: Major Healthcare Facility
Top 3 Applications
● Patient onboarding
● Patient billing
● Long-term retention
Top 3 Concerns
● Speed of recovery
● Capacity growth in long-term retention
● Data loss of medical images
Storage Decisions Seminar | © TechTarget
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Putting the Toolkit into Action (A Workshop)
Session 3
Storage Decisions Seminar | © TechTarget
Data Protection Workshop Scenario “Disaster Preparedness – Loss of Data Center”
● We’ll plan for loss of data center
Storage Decisions Seminar | © TechTarget
Data Protection Workshop Scenario “Disaster Preparedness – Loss of Data Center”
● Why plan for loss of data center?
● Why not?
- Earthquake, flood, hurricane
- Airplane through building
- Terrorist attack
- Cyber attack
Storage Decisions Seminar | © TechTarget
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Data Protection Workshop Scenario “Disaster Preparedness”
● Description
● DR/site situation
● Scenario cards- Budget / SLO
● Primary site situation- Varies by scenario
● Design
● Actual disaster
Storage Decisions Seminar | © TechTarget
Data Protection Workshop Scenario “Loss of Data Center”
● DR site situation
- No equipment at remote site
- T3 connection
- WAN optimization solution tested, 50% improvement -$75K investment
- Option to upgrade to OC3 or OC12
Storage Decisions Seminar | © TechTarget
Data Protection Workshop Scenario “Loss of Data Center”
● Primary site
- 150K level
- 200K level
- 250K level
- 300K level
Storage Decisions Seminar | © TechTarget
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Data Protection Workshop Scenario “Loss of Data Center”
● Primary site
- 150K level
10TBs of data to get off-site
Data can be behind production data by no more than 24 hours
There is one application based on MS-SQL that has an 8-hour RPO/RTO
o Has 200GB of data that changes 25% per day
You do not have a remote location available to use as the DR Site. You must leverage a Co-Lo, MSP, CSP.
Storage Decisions Seminar | © TechTarget
Data Protection Workshop Scenario “Loss of Data Center ”
● Primary site
- 200K level
20TBs of data to get off-site
Data can be behind production data by no more than 12 hours
One application based on Oracle running on AIX that has a 4-hour RPO/RTO
o Has 1TB of data that changes 10% per day
There is a virtual environment that needs to be up and running in the DR site
You have offices throughout the southern US to leverage as a DR site, but none of these offices have IT personnel
Storage Decisions Seminar | © TechTarget
Data Protection Workshop Scenario “Loss of Data Center”
● Primary site
- 250K level
40TBs of data to get off-site
Data by no more than 8 hours
There is one application based on four MS-SQL servers that has a 2-hour RPO/RTO
o Has 1TB of data that changes 25% per day
There is a virtual environment that needs to be up and running in the DR site and has to be able to host a virtual exchange instance, and a virtual SharePoint instance
You have offices with limited IT staffing in Calgary (Canada)
Storage Decisions Seminar | © TechTarget
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Data Protection Workshop Scenario “Loss of Data Center”
● Primary site
- 300K level
60TBs of data to get off-site
Data by no more than 4 hours
There is one application based on one Linux based Oracle server that has a 30-minute RPO/RTO
o Has 2TB of data that changes 25% per day
There is a virtual environment that needs to be up and running in the DR site
You have offices throughout the world, with data centers in Denver and London
Storage Decisions Seminar | © TechTarget
Data Protection Workshop Scenario “Loss of Data Center”
● Design
- Where?
- Seeding?
- On-going data copy-based on scenario
- Mission-critical apps
- People?
- Testing?
Storage Decisions Seminar | © TechTarget
Data Protection Workshop Scenario “Loss of Data Center”
● Disaster strikes
- Failover strategy
- People strategy
- Return strategy
Storage Decisions Seminar | © TechTarget
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Data Protection Workshop Scenario “Loss of Data Center” – What Would I Do?
● Primary site
- 150K level
- 200K level
- 250K level
- 300K level
Storage Decisions Seminar | © TechTarget
Data Protection Workshop Scenario “Loss of Data Center” – What Would I Do?
● Primary site
- 150K level
- 200K level
- 250K level
- 300K level
Storage Decisions Seminar | © TechTarget
Thank You! Questions?
George CrumpPresident and Founder, Storage Switzerland
Email: gcrump@storage-switzerland.com
Website: www.storageswiss.com
Twitter: @storageswiss
Member of:
Storage Decisions Seminar | © TechTarget
Keep in touch!
SEMINAR
Storage Decisions Seminar | © TechTarget
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