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The CVS Flu Shot Clinic Scheduling Tool User Guide
©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
Accessing The Scheduling Tool
1. Access the scheduler by clicking on the following address https://sanofi-
prod1.pegacloud.io/prweb/PRServletCustom/
2. Click on the “Create New Account” link
2
LOG IN SCREEN
©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
Create Account
COMPLETE THE USER REGISTRATION FIELDS AS SHOWN BELOW
3
When creating a User Name and Password no special characters are required but are case sensitive
©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
Logging Into The Scheduling Tool and Requesting a Clinic1. Enter the newly created user name in the
“User Name Field”
2. Enter the newly created password in the “Password Field”
– Note: The User Name and Password are case sensitive
2. Select the Option to “Create Clinic Request”
4
LOG IN
©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
Adding Multiple Clinics Through A Template
5©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
Multiple Clinic Request Upload
6
DOWNLOADING TEMPLATE
©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
• Please note the following: The template must be used to upload clinic requests Any ‘blank’ line items will generate an error message when you upload the file. To prevent this, make sure
value is entered in every field For “Participants Ages…” columns, enter the total number of participants you expect to be vaccinated for each
clinic. If the client does not expect any participants, the client must enter ‘0’ For the last column on the file, titled ‘Future Use –Please enter 0’, the client must enter ‘0’ in this column or
error will generate For “Event Start Date” column, please do not enter any clinic requests prior to 8/1 (August 1st) Information within the file may differ based on your individual clinic requests (i.e. clinic location, dates/times, etc.) The CVS location that will host the clinic will contact the individual clinic location, to finalize all clinic details’ (and
confirm clinic dates and times)
Template Download and Upload Options
DOWNLOAD TEMPLATE
• Select the “Download Template” button
• button
• Save file to desktop
UPLOAD OPTION 1
• Select to drag file into box
• Select “Submit”
• Review clinic request
7
• Select to “Choose File” button
• Select “Submit”
• Review clinic request
UPLOAD OPTION 2
©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
Additional Questions Once the files are uploaded successfully, the client will be asked a series of questions (see example below)
The answers selected for these questions will apply to all clinics that have been uploaded
After all required fields are populated, click ‘Submit’ button to finalize the clinic request
8©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
Request Sent to Pharmacy TeamsClinic requests are now complete and will be routed to the nearest CVS location for clinic scheduling
The nearest CVS location will reach out to each employer location requesting a clinic to confirm clinic details(dates, times, and other clinic information)
Once clinic data has been saved, it may not be changed
9©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
Manual Clinic Request and Modifications
10©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
Manual Additional Clinic Request and Modifications
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SELECT THE “+” ICON AND COMPLETE THE REQUIRED FIELDS
©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
• Manually adding additional clinic request Click the “+” icon as indicated in RED in screenshot below
o Complete the required field and click the save button
• Delete a Clinic Request, Click the “Trash Can” icon as indicated in BLUE in the screenshot below
• Filter on a column Click on the “Filter” icon as indicated in GREEN in the screenshot below
Reporting
12©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
Clinic Status and Detail Reporting
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REPORTING
©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
In closing…If assistance is needed
• Clients with application questions please call VaxServe Customer Service at 1-800-752-9338 Option 3 for assistance
Clients requiring Vouchers which is outlined below under “Payment Options” are to reach out directly to the Vaccine Contracting team at vaccinecontracting.vaccinecontracting@cvscaremark.com
Clients with specific questions regarding Assisted/Independent living clinics are to reach out directly to the Omnicare Team at flushots@cvshealth.com
Clients with specific questions regarding our workplace and or community clinics (i.e. churches) please reach out directly to flushotclinicsquest@cvscaremark.com
14©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
Thank You
15©2017 CVS Health and/or one of its affiliates: Confidential & Proprietary
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