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Curriculum Vitae

Name:

Address:

Jake Kirley

13 Ohara Street BLACKBURN VIC 3000

Contact

Numbers:

Mobile:

Email:

0438 148 966

jake.kirley@outlook.com

Date of Birth: 9th

of July 1993

Technical Skills:

Microsoft Word – Letters, Journal articles;

Microsoft Excel – Spreadsheets, graphs, charts;

Microsoft PowerPoint – Presentations, animations and reports;

Microsoft Outlook – Emails, agendas and schedules.

Personal Qualities:

Leisure Pursuits:

Committed and outgoing

Excellent communication skills

Highly motivated

Attention to detail

Reliable, trustworthy and responsible

Positive attitude

Eager to learn

Reading

Billiards

Retro arcade gaming

Spending time with family & friends

Referees: Dr Cathy Farrell BSocSc (Hons) MA (Writing) PhD (SUT) Lecturer - Media and Communications Swinburne University of Technology Faculty of Health, Arts and Design Office AS 402 Email: cfarrell@swin.edu.au Mobile: 0429 868 366 Work: (03) 9214 5605

Mr. Grahame Durran BWS Store Manager Chirnside Park Shopping Centre Chirnside Park VIC 3116 Mobile: 0408 597 943 Work: (03) 8756 2422

Education

During my time at Mooroolbark College I was awarded:

Certificate of Merit for Citizenship (2008 and 2009)

Principal’s Award for Legal Studies (2011)

My final VCE marks placed me within the top 30% of Victoria for English and Literature Studies. I achieved an Australian Tertiary Admissions Ranking (ATAR) of 70.10

Other Qualifications

2012

2012

Ongoing

Hospitality Victoria – Responsible Service of Alcohol

BWS – Company and Store induction training

(including Occupational Health & Safety)

Customer Services skills upgrades

Tertiary

2017 – Present

Bachelor of Criminology

La Trobe University

2015 – 2016

Advanced Diploma of Legal Practice

Swinburne University

Secondary

2005 – 2011

Mooroolbark College – VCE

Employment Background.

2012 (Dec) - Current

Beer Wine Spirits (BWS). Chirnside Park

Liquor Store Assistant

I am currently working at BWS. As a member of a small team, my main duty is to assist customers in the purchase of alcohol and associated products from our wide variety of items. In my role, I am required to uphold the standards and regulations of the Liquor Control Reform Act.

My skills include: Communication and attention to detail Dispute resolution Professional phone etiquette

Commercial and community awareness

Working as part of a team

Punctuality Working independently

Use of Information Systems, including Database RF Units Troubleshooting

o Windows based Point Of Sale systems;o Motorola RF units.

In addition to my normal duties, I also act as trainer and mentor to new members of the team.