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QUALITY
MANUAL
CMP Group Ltd.
300 New Huntington Road, Woodbridge, Ontario, Canada L4H 0R4
Phone: (905) 850-3999 Fax: (905) 850-3040
QUALITY MANUAL
Section: 010 Table of Contents File: QM_010 Date: 17-Jun-19 Rev. 02 Page: 1 of 1
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Table of Contents ................................................................................. Section 010 Company History and Profile................................................................ Section 020 Quality Policy and Certifications ........................................................... Section 030 Management Principles ........................................................................ Section 040 Organization Chart ............................................................................... Section 050 Process Map ........................................................................................ Section 060 Manufacturing Capabilities ................................................................... Section 070 Inspection Equipment ........................................................................... Section 080 Document Control ................................................................................ Section 090 Visual Quality ....................................................................................... Section 100 Lean Manufacturing ............................................................................. Section 110 Measurements ..................................................................................... Section 120
QUALITY MANUAL
Section: 020 Company History and Profile File: QM_020 Date: 17-Jun-19 Rev. 02 Page: 1 of 2
CCCooommmpppaaannnyyy HHHiiissstttooorrryyy aaannnddd PPPrrrooofffiiillleee Originally founded in 1991, Dock Edge + Inc, began its operations in Concord, Ontario primarily focused on producing residential dock products servicing local dealers and marinas. Initially the company began with the manufacturing of several dock bumper products, dock cleats and cantilevered canopies. The company’s product range and capabilities expanded through the 1990’s with the acquisition of Howell Manufacturing in 1998. This acquisition increased the company’s core competencies to include not only plastic extruding, but also metal fabricating and stamping. This allowed the company to grow the product range to include dock hardware, dock ladders and more specialized dock accessories. As well, it gave the company the ability to penetrate further into the marine commercial markets, but also into the hardware and retail markets both in Canada and the United States. In 2001, the company acquired Rotech Industries which allowed the company to once again expand its’ core competencies to include Roto-molding plastics. This acquisition allowed Dock edge to further expand its’ product offering to include boat fenders, bumpers and sporting goods products. Soon after, the company became a leading manufacturer of specialized and unique marine and dock hardware aftermarket products, offering customers a “one stop shop” option allowing them to consolidate vendors and partner for future growth. As well, with these acquisitions, the company also began to focus on further innovations in new products and categories to offer more comprehensive and innovative product programs. These new innovations included Mooring Whips, solar lights, air cushion bumpers, PWC pylons, and specialty dock accessories. As well, the company focused on designing products for retail merchandising, which was very innovative at the time, and new for the marine industry. With this growth and expansion of products and manufacturing capabilities, the company moved into a new 76,000 sq foot manufacturing and distribution facility in 2011 located in Woodbridge Ontario. With this new state of the art facility, the company was able to increase manufacturing and distribution operations, ensuring that customers throughout the world would be serviced with quality products on time delivery and supporting customer service. Currently the company has manufactured capabilities that include, PVC extruding, Metal Stamping, Metal Fabricating, Roto-Molding, and small product assembly. In 2016, Canada Metal (Pacific) Ltd. acquired a controlling interest in Dock Edge + Inc. The company then amalgamated its’ Howell, and Dolphin divisions and incorporated them under the Dock Edge + Inc. entity. The company has become a part of the Canada Metal (Pacific) products brands. In 2018, Dock Edge + Inc. was amalgamated with Canada Metal (Pacific) Ltd., and registered legally as CMP Group Ltd. and operates as CMP.
QUALITY MANUAL
Section: 020 Company History and Profile File: QM_020 Date: 17-Jun-19 Rev. 02 Page: 2 of 2
The company still believes in incorporating only the best available raw materials, while utilizing the latest quality control and manufacturing techniques. The company has built upon its success in the marine industry to expand into other industry segments. The success is best measured by customers throughout the world for whom CMP Group is proud to provide the very highest quality products, service, research and development available in the industry. We are driven by our commitment to continuously improve our products and develop new ones, which we feel are beneficial, reliable and innovative. Our staff is experienced, knowledgeable about our ever expanding product line and dedicated to serving each customer.
QUALITY MANUAL
Section: 030 Quality Policy File: QM_030 Date: 17-Jun-19 Rev. 02 Page: 1 of 2
To deliver the most highly valued products and services thereby ensuring:
• Happy Customers • A Business that our people and their communities are proud of • Strong Financial return for our investors
World Class We are conscientious individuals who are:
• Dedicated to timely delivery of defect-free products • Committed to continuous process improvement • Diligent in our efforts to protect the environment
QUALITY MANUAL
Section: 030 Quality Policy File: QM_030 Date: 17-Jun-19 Rev. 02 Page: 2 of 2
QUALITY MANUAL
Section: 040 Management Principles File: QM_040 Date: 17-Jun-19 Rev. 02 Page: 1 of 1
IIInnnttteeerrrppprrreeetttaaatttiiiooonnn ooofff MMMaaannnaaagggeeemmmeeennnttt PPPrrriiinnnccciiipppllleeesss @@@CCCMMMPPPVVV Customer satisfaction achieved by applying the leadership principles in our process of continuous improvement: Systems, Processes, Suppliers. Continuous improvement and customer satisfaction are made possible by empowering our employees.
QUALITY MANUAL
Section: 050 Organization Chart File: QM_050 Date: 02-Oct-19 Rev. 04 Page: 1 of 1
Organization Chart
General Manager
Consultant
Eng. & Maintenance
Mgr.
Sales Mgr.
Customer Service
T/L
Customer Service
Rep.
Tool & Die Maintenan
ce
& Die Maintenan
ce
Supply Chain Mgr.
Purchasing
Shipping
T/L (A Shift)
Shipping & Receiving
T/L (B Shift)
Administration
Plant Mgr.
Plastics Roto &
Extruder
T/L
Packaging, Whips
T/L
Metal Sales
Metal Works
T/L
HR/ Office Mgr.
Quality & Process
Engineer
DE Sales
W/H Manager
Maintenance Mill
wright
Inside Sales
Coordinator
Receiving T/L (A Shift)
Finance
Controller Quality & Process
Eng. Mgr.
VP Marketing / General Counsel
QUALITY MANUAL
Section: 060 Process Map File: QM_060 Date: 17-Jun-19 Rev. 02 Page: 1 of 1
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PRIMARY PROCESSES
PVC Rotomolding
Metal Works
Plastic Production
PVC Profile Extrusion
Polypropylene Rotomolding
Metal Stamping
Manual Mig Welding
Robotic
Mig Welding
Riveting
Assembly
QUALITY MANUAL
Section: 070 Manufacturing Capacities File: QM_070 Date: 02-Oct-19 Rev. 03 Page: 1 of 6
RRRoootttooo MMMooollldddiiinnnggg CCCaaapppaaabbbiiillliiitttiiieeesss Ferry RotoSpeed Fixed Arm Turrent Roto Molding Machine
➢ Model number: RS3-1900 Turrent ➢ Arm type: 3 Straight Fixed Arms, 3 Stations ➢ Oven Swing Dimension: 75” or 1905 mm ➢ Arm weight capacity: 1500 lbs, or 680 kg ➢ Material: LLDPE, PVC ➢ Wide range of colors, sizes and two layers
McNeil Akron Fixed Arm Roto Molding Machine
➢ Model number: 800-64 ➢ Arm type: 3 Straight Fixed Arms, 3 Stations ➢ Oven Swing Dimension: 64” or 1625 mm ➢ Arm weight capacity: 1000 lbs, or 450 kg ➢ Material: LLDPE,Liquid PVC
➢ Wide range of colors, sizes
QUALITY MANUAL
Section: 070 Manufacturing Capacities File: QM_070 Date: 02-Oct-19 Rev. 03 Page: 2 of 6
Fangda 6 Station Independent Arm Roto Molding Machine
➢ Model number: FD3-3100 ➢ Arm type: 3 Straight Independent Arms, 6 Stations ➢ Oven Swing Dimension: 122” or 3100 mm ➢ Arm weight capacity: 1800 kg ➢ Material: LLDPE,Liquid PVC
➢ Wide range of colors, sizes
QUALITY MANUAL
Section: 070 Manufacturing Capacities File: QM_070 Date: 02-Oct-19 Rev. 03 Page: 3 of 6
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POLYTRUDER 3.5-24-7 Extruder ➢ Model number: 3.5-24-7 ➢ 3.5" Round Freed Throat ➢ 24:1 L/D Ratio, 18.17:1 Gearbox
Ratio ➢ Motor: 75 HP, 460Volts, 90AMPs ➢ Heaters: 32.5KW, 460Volts,
70.6AMPs ➢ 6 Barrel Zones, 5 Die Zones,
POLYTRUDER 1.75-24-7 Co-Extruder ➢ Model number: 1.75-24-7 ➢ 1.75" Round Freed Throat ➢ 24:1 L/D Ratio, 18.17:1 Gearbox
Ratio, ➢ Motor: 15 HP, 460Volts, 20AMPs ➢ Heaters:9KW, 460Volts, 19.5AMPs
➢ 3 Barrel Zones, 2 Die Zones,
QUALITY MANUAL
Section: 070 Manufacturing Capacities File: QM_070 Date: 02-Oct-19 Rev. 03 Page: 4 of 6
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Stamping Presses
375 Ton Press ➢ Capacity: 375 ton ➢ Bed area 98” x 49” ➢ Max-Min die height 20”-14” ➢ Stroke 15” ➢➢➢ SPM 24
300 Ton Press Komatsu E2W30 ➢ Capacity: 330 Ton ➢ Bed area 94.5” x 47.2” ➢ Max shut height 23.6” ➢ Stroke 11.8” ➢ SPM 20- 40
160 Ton Press AIDA ➢ Capacity: 165 ton ➢ Bed area 48” x 24” ➢ Max-Min die height 13.75”-10” ➢ Stroke 6” ➢➢➢ SPM 40-75
121 Ton Press Seyi Mark-2-121-W ➢ Capacity: 121 Ton ➢ Bed area 74” x 26.8” ➢ Max-Min die height 13.7”-10.2” ➢ Stroke 4.3” ➢ SPM 45-90
88 Ton Press Seyi Mark 88-W ➢ Capacity: 88 Ton ➢ Bed area 41.3” x 23.6” ➢ Max-Min die height 11.8”-8.7” ➢ Stroke 3.9” ➢➢➢ SPM 50-100
QUALITY MANUAL
Section: 070 Manufacturing Capacities File: QM_070 Date: 02-Oct-19 Rev. 03 Page: 5 of 6
ABB IRB1400 S4C Robotic Welder+ FLEXARC 500C Welding Cell
➢ 6 Axes with H-Reach 1440mm ➢ BInzel torch will weave welds, Wire Feeder dia 0.035”, and also dia 0.045” ➢ Performance: max TCP velocity 2.1 m/s ➢ Repeatability: ± 0.05mm ➢ Miller Autoinvision II (60 amp) with MIG or Pulse mode ➢ 180 degrees turn table, 2 work tables for continuous high-speed production ➢ Application: Mig Welding
SOCO DB38NC CNC Tube Bending Machine ➢ Bending Die Capacity: up to dia 1.5” tube x 0.078” wall ➢ Hydraulic pressure: up to 140 kg/cm^2 ➢ Accuracy: within +/- 0.15 degree per bend ➢ Bending speed: Max 100 degrees per second ➢ Max bending angle: 190degree ➢ Bending Radius: 25 mm – 180 mm ➢ Can bend multiple tubes simultaneously
QUALITY MANUAL
Section: 070 Manufacturing Capacities File: QM_070 Date: 02-Oct-19 Rev. 03 Page: 6 of 6
Automatic Rivet Machines
➢ 1 / 4” Rivet Machine ➢ 3 /16” Rivet Machine ➢ 3 / 8” Rivet Machine
QUALITY MANUAL
Section: 080 Inspection Equipment File: QM_080 Date: 17-Jun-19 Rev. 02 Page: 1 of 3
IIInnnssspppeeeccctttiiiooonnn EEEqqquuuiiipppmmmeeennnttt Mitutoyo PH-305 Optical Profile Projector:
QUALITY MANUAL
Section: 080 Inspection Equipment File: QM_080 Date: 17-Jun-19 Rev. 02 Page: 2 of 3
Various Inspection and Test Equipment: More than 60+ IDs calibrated and traceable
to National & International Standards Calipers Micrometers Height Gauges Pin Gauges (Thread and Plain) Gauge Blocks Hardness Tester
QUALITY MANUAL
Section: 080 Inspection Equipment File: QM_080 Date: 17-Jun-19 Rev. 02 Page: 3 of 3
Customized Life Ring Buoyance Testing Customized On-site Inspection Work Stations
QUALITY MANUAL
Section: 090 Document Control File: QM_090 Date: 17-Jun-19 Rev. 02 Page: 1 of 4
DDDooocccuuummmeeennnttt CCCooonnntttrrrooolll With its proven performance in manual, networked, and hybrid systems the Document Distribution Log (DDL) provides links to most documents used at CMPV. Within its evolving multiple tabs the DDL provides links to or information about more
than 1,000 documents, including the ones required by the ISO 9001 Standard
QUALITY MANUAL
Section: 090 Document Control File: QM_090 Date: 17-Jun-19 Rev. 02 Page: 2 of 4
Quality System Reference Table: ISO 9001 CMP Group Vaughan Quality Management System 1 Scope (Title Only) 1 Scope Quality Manual Section 020 4 Context of the organization (Title Only) 4.1 Understanding the organization and its
context Quality Manual Section 020 Company History and Profile SOP QA.048 Quality Management System -Reference SWOT matrix in DDL 4.2 Understanding the needs and
expectations of interested parties 4.3 Determining the scope of the quality
management system 4.4 Quality management system and its
processes 5 Leadership (Title Only) 5.1 Leadership and commitment Quality Manual Section 040 5.2 Policy Quality Manual Section 030 5.3 Organizational roles, responsibilities and
authorities Quality Manual Section 050 Job Descriptions and Personnel Roles - Reference Document Distribution Log (DDL)
6 Planning (Title Only) 6.1 Actions to address risks and
opportunities SOP QA.048 Quality Management System FP.059 Continuous Improvement Log - Reference SWOT Metrix in DDL
6.2 Quality objectives and planning to achieve them
Quality Manual Section 030 SOP QA.048 Quality Management System SOP QA.072 Quality Objectives / Metrics Procedure
6.3 Planning of changes SOP PG.064 Continuous Improvement SOP QA.048 Quality Management System FP.059 Continuous Improvement Log
7 Support (Title Only) 7.1 Resources (Title Only)
7.1.1 General Quality Manual Section 050, 070,080 SOP QA.048 Quality Management System, section 5
7.1.2 People Employee Manual SOP AA.038 Authorization to Hire
7.1.3 Infrastructure Quality Manual Section 060 & 070 Various SOP’s for Preventive Maintenance - Reference Document Distribution Log (DDL)
7.1.4 Environment for the operation of processes Safety Program Manual 7.1.5 Monitoring and measuring resources Quality Manual Section 080
SOP QA.030 Inspection Equipment Calibration/Verification Various SOP’s for Inspection Equipment Operating Instructions - Reference Document Distribution Log (DDL)
7.1.6 Organizational knowledge Document Distribution Log (DDL) 7.2 Competence Employee Manual
Job Descriptions and Personnel Roles - Reference Document Distribution Log (DDL)
7.3 Awareness Employee Manual ISO Newsletter Job Descriptions and Personnel Roles - Reference Document Distribution Log (DDL)
7.4 Communication DE+ Newsletter Town Hall Meeting ISO Newsletter, FQ.102 Quality Alert
7.5 Documented information Quality Manual Section 090 SOP QA.016 Document Control SOP QA.043 Quality Records Form FQ.007 Document Distribution Log Form FQ.052 Document Change Request Log
QUALITY MANUAL
Section: 090 Document Control File: QM_090 Date: 17-Jun-19 Rev. 02 Page: 3 of 4
Quality System Reference Table - Continued: ISO 9001 CMP Group Vaughan Quality Management System 8 Operation (Title Only) 8.1 Operational planning and control Quality Manual Section 060 & 100
SOP PG.001 Engineering Master SOP PG.002 Work Order / Traveler SOP PG.063 Sample Run Process Form FQ.050 PPAP Log
8.2 Requirements for products and services
SOP AA.003 Customer Return Goods SOP AA.004 Contract Review SOP AA.005 Sales Order Process Form FA.006 Special Tender Contract Review Checklist
8.3 Design and development of products and services (Title only) 8.3.1 General SOP QA.070 New Product/Project Launch
Form FQ.065 Product Development Log 8.3.2 Design and development planning Form FA.057 Business Case
Form FA.006 Special Tender Contract Review Checklist Form FA.051 Design Requirements Sheet
8.3.3 Design and development inputs Form FA.051 Design Requirements Sheet 8.3.4 Design and development controls Form FQ.094 Engineering Drawing Register Log
Form FQ.052 DCR & Transmittal SOP QA.037 Production Part Approval Process - PPAP
8.3.5 Design and development outputs SOP QA.037 PPAP SOP PG.063 Sample Run Process - Various Initial Sample Inspection Report
8.3.6 Design and development changes SOP QA.069 Document Change Request Form FQ.052 DCR & Transmittal Log
8.4 Control of externally provided processes, products and services
SOP AA.009 Supplier Assessment Questionnaire SOP AA.015 Approved Supplier Status SOP AA.022 Purchasing of Contractor Services SOP AA.028 Purchase Order
8.5 Production and service provision (Title Only) 8.5.1 Control of production and service
provision Quality Manual Section 060 & 070 SOP PG.002 Work Order / Traveler SOP PG.024 Die Set-up SOP PG.063 Sample Run Process Various SOP’s for Operating Instructions & Preventive Maintenance - Reference Document Distribution Log (DDL)
8.5.2 Identification and traceability SOP QA.014 Product Identification & Traceability 8.5.3 Property belonging to customers or
external providers SOP QA.047 Control of Customer Property
8.5.4 Preservation SOP PG.015 Handling, Storage, Packaging, Preservation, Delivery 8.5.5 Post-delivery activities SOP AA.003 Customer Returned Goods
Form FA.043 Return Authorization Log (RANUMS) SOP QA.072 Quality Objectives / Metrics Procedure (Credits Report)
8.5.6 Control of changes SOP QA.069 Document Change Request Form FQ.052 Document Change Request & Transmittal Log Form FQ.050 PPAP Log
8.6 Release of products and services Quality Manual Section 080 SOP QA.005 Receiving Inspection Form FQ.005 Material Test Results Log - Various receiving inspection check sheets with acceptance criteria - Various product test reports with acceptance criteria - Various product inspection check sheets with acceptance criteria
8.7 Control of nonconforming outputs SOP AA.056 Quarantine Area SOP QA.004 Hold Tag SOP QA.025 Concession Request Form FQ.039 Concession Request Log Form FA.043 Return Authorization Log (RANUMS)
QUALITY MANUAL
Section: 090 Document Control File: QM_090 Date: 17-Jun-19 Rev. 02 Page: 4 of 4
Quality System Reference Table - Continued: ISO 9001 CMP Group Vaughan Quality Management System 9 Performance evaluation (Title Only) 9.1 Monitoring, measurement, analysis and evaluation (Title Only) 9.1.1 General Quality Manual Section 120
SOP QA.072 Quality Objectives / Metrics Procedure 9.1.2 Customer satisfaction SOP AA.033 Customer Satisfaction Measurement
Customer Satisfaction Survey 9.1.3 Analysis and evaluation SOP QA.048 Quality Management System
SOP QA.072 Quality Objectives / Metrics Procedure 9.2 Internal audit SOP QA.017 Quality Audits
Form FQ.016 Internal Quality Audit Plan Form FQ.018 Internal Audit Checklist & Report - Reference Internal Audit Reports & Checklists in
FQ.007 DDL 9.3 Management review SOP QA.048 Quality Management System
SOP QA.072 Quality Objectives / Metrics Procedure - Reference MRM reports and meeting minutes in DDL
10 Improvement (Title Only) 10.1 General Quality Manual Section 040
SOP QA.048 Quality Management System SOP QA.072 Quality Objectives / Metrics Procedure SOP PG.064 Continuous Improvement
10.2 Nonconformity and corrective action SOP QA.003 Quality Report FQ.004 Quality Report Log SOP PG.007 Die Maintenance Records Form FP.099 Die Repair Request Form
10.3 Continual Improvement Quality Manual Section 040 SOP QA.048 Quality Management System SOP QA.072 Quality Objectives / Metrics Procedure SOP PG.064 Continuous Improvement FP.059 Continuous Improvement Log - Reference Kaizen projects in DDL
QUALITY MANUAL
Section: 110 Lean Manufacturing File: QM_110 Date: 17-Jun-19 Rev. 02 Page: 1 of 1
LLLeeeaaannn MMMaaannnuuufffaaaccctttuuurrriiinnnggg Lean Manufacturing principles are employed through shortening the process flow by eliminating wastes: Over production, Excess Inventory Unnecessary transport or conveyance Waiting Over processing Defects Unnecessary movement Under utilized resources
Various Lean Tools are customized to support each unique process. Among them the following are the most common: 5S Principles & Visual Management Stable & Standardized Process Leveled Production Scheduling Continuous flow (or eliminate batch production flow) Takt time planning Quick Changeover (SMED) Process built-in Quality Control Kaizen or Continuous Improvement on Safety, Quality, Cost and Delivery Training & Team Work
QUALITY MANUAL
Section: 120 Measurements File: QM_120 Date: 17-Jun-19 Rev. 02 Page: 1 of 7
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QUALITY MANUAL
Section: 120 Measurements File: QM_120 Date: 17-Jun-19 Rev. 02 Page: 2 of 7
QUALITY MANUAL
Section: 120 Measurements File: QM_120 Date: 17-Jun-19 Rev. 02 Page: 3 of 7
Recognition for quality, service and supports from one of our U.S. customers.
QUALITY MANUAL
Section: 120 Measurements File: QM_120 Date: 17-Jun-19 Rev. 02 Page: 4 of 7
Recognition by “Boating Industry Magazine” as one of fast growing companies in Canada for marine product business .
QUALITY MANUAL
Section: 120 Measurements File: QM_120 Date: 17-Jun-19 Rev. 02 Page: 5 of 7
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QUALITY MANUAL
Section: 120 Measurements File: QM_120 Date: 17-Jun-19 Rev. 02 Page: 6 of 7
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QUALITY MANUAL
Section: 120 Measurements File: QM_120 Date: 17-Jun-19 Rev. 02 Page: 7 of 7
Binder1.pdfQuality Manual.pdfQuality Manual.pdf000 Cover010 Table of ContentsTable of Contents
020 Company History and ProfileCompany History and Profile
030 Quality Policy, rev.02040 Management PrinciplesInterpretation of Management Principles @CMPV
060 Process MapProcess Map
070 Manufacturing CapacitiesRoto Molding Capabilities
080 Inspection EquipmentInspection EquipmentMitutoyo PH-305 Optical Profile Projector:Customized Life Ring Buoyance TestingCustomized On-site Inspection Work Stations
090 Document ControlDocument Control
110 Lean ManufacturingLean Manufacturing
120 MeasurementsMeasurementsCustomer SatisfactionCertificates
050 Organization Chart, Re.4.pdf
070 Manufacturing Capacities, Rev.03
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