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2013
Index
CSR at the AGC Group ������������������������������������������� 1
Organizational Governance ������������������������������������� 2
Human Rights and Labor Practices ������������������������� 4
The Environment ��������������������������������������������������� 10
Fair Operating Practices and Consumer Issues ���� 16
Community Involvement and Development ���������� 19
CSR Information Supplement
AGC Report
AGC Group Charter of Corporate Behavior
Vision and Charter of Corporate Behavior
Under the Group vision, , the AGC Group’s mission is to look beyond to make the world a brighter place. With this objective, the Group strives to be a company trusted by all of its stakeholders, a company that meets the expectations of the world business community to grow and develop responsibly, and a company that significantly contributes to a healthier global society. To this end, the Group has established the AGC Group Charter of Corporate Behavior and acts in line with the following principles.
Integrity: Sincere Behavior
1. TheAGCGroupwilldevelopandprovideusefulgoodsandservicesofsuperiorquality,givingdueconsiderationtosafetyandtheenvironment,andwillstriveforcustomersatisfactionandloyalty.
2. TheAGCGroupwill understandandcomplywithapplicable lawsand regulationsof thecountriesand regions inwhich itdoesbusinessandwillrespectinternationalnormsofbehavior.
3.The AGC Group will promote fair trade and conduct its operations in accordance with the principle of fair competition and allapplicablelawsandregulations.
4. TheAGCGroupwillmaintainsoundrelationshipswithgovernmentagenciesandotherresponsibleorganizations.TheGroupwillnotsupportanypersonorgroupthatthreatentheorderandsecurityofsociety.
5. TheAGCGroupwillproperlymanageandsafeguarditsownproprietaryinformation,intellectualproperty,andotherassetsandwillrespectthepropertyrightsandinterestsofothersincludingcustomersandbusinesspartners.
Environment and Safety: With Due Consideration
6.TheAGCGroupregardsenvironmentalconservationasanessentialresponsibilityofglobalcitizensandwillproactivelycontributetothedevelopmentofasustainablesociety.
7. The AGC Group will pursue technological innovations and new product developments that reflect due consideration for theenvironmentandwillparticipateinactivitiestopreservetheenvironmentandsafetyandsecurityatwork.
8.TheAGCGroupwillmaintain itsworkplaceswithaproper regard tooccupationalhealthandsafety for thepeople related to itsbusinessactivities.
Diversity: Respect for People
9. TheAGCGroupwillrespecthumanrightsandwilloperateitsbusinesswithdueregardfortheculturesandcustomsofeachcountryandregionintheworld.
10. TheAGCGroupwill respectpeople’sdiversecapabilitiesandpersonaldignityandwillcreate fairandopenenvironmentsat itsworkplaceswithoutdiscriminationbasedonrace,ethnicity,religion,nationality,gender,disability,oranyotherlegallyprotectedgroup.
11. TheAGCGroupwillnotengageinforcedlabororchildlaborandwillnottolerateinfringementsofhumanrights.
Harmony with Society: From “Responsibility” to “Reliability”
12. TheAGCGroupwillstrivetobeatrustedcorporatecitizen,fulfillingitsresponsibilitiestothecommunitiesinwhichitdoesbusiness.13. TheAGCGroupwillbuildproductiveandproperrelationshipswithbusinesspartnersandencouragethemtoadheretobusiness
principlesconsistentwithitsown.14. TheAGCGroupwill communicate responsiblywithcustomers, localcitizens,shareholders,employees,andothermembersof
societybygatheringtheiropinionsanddisclosinginformationinafairandappropriatemanner.
The managements of all AGC Group companies, recognizing that it is their responsibility to realize the spirit of this Charter, will take the initiative to achieve an understanding of the Charter within all Group companies, and at the same time, will seek its business partners’ cooperation.
The managements will also promote the development and implementation of systems that the principles stipulated in this Charter can be duly incorporated into the Group’s decision making and implementation.
In the case of any behavior contrary to the principles of this Charter, we will work to identify the cause and prevent a recurrence, making it clear to those inside and outside Group companies that the situation is being addressed diligently. We will take appropriate corrective and disciplinary actions when necessary.
(Established on June 1, 2007 and revised on May 10, 2012)
CommunityInvolvementandDevelopment
FairOperatingPracticesandConsumerIssues
TheEnvironmentHumanRightsandLaborPractices
OrganizationalGovernance
AGCReport2013CSR Information Supplement
CSR at the AGC Group
1
Executive Officers:27 Officers
General Meeting of Shareholders
Corporate Auditors: 4 Auditors(Including 3 OutsideCorporate Auditors)
Independent Accountants
GroupCorporate
Nominating Committee:4 Directors
(Including 3 Outside Directors)
Compensation Committee:4 Directors
Compliance Committee
Fair Trade Committee
Information Management Council
Security Export ControlHeadquarters
(Including 3 Outside Directors)
Board of Directors: 7 Directors
Management Committee
In-house Companies/Strategic Business Unit (SBU)1
1 SBU: AGC Ceramics3 In-house Companies: Glass Electronics Chemicals
(Including 3 Outside Directors)
CSR CommitteeInternal AuditOffice
Man
agem
ent
Ove
rsig
htB
usin
ess
Exe
cutio
n Gro
upC
orp
ora
teF
unct
ion
Bus
ines
sO
per
atio
nsF
unct
ion
Mut
ual C
oope
ratio
n
President & CEOSenior Executive Vice President &
Overall business managementExecutive Vice President &
Overall business managementSenior Executive Officer &
Overall business management
FY Attendance rate
2010 100%
2011 99%
2012 100%
EuropeanAuditingDivision
AGC Group companiesin Europe
Japan/AsiaAuditingDivision
AGC Group companiesin Asia including Japan
NorthAmericaAuditingDivision
AGC Group companiesin North America
Reporting ofaudit results, etc.
Evaluation, policy and planning, education, etc.
Monitoring, suggestedimprovements, etc.
Board of DirectorsGroup CEO,
Corporate Auditors
Internal AuditGlobal Leader
Regional Leaders(Europe)
Regional Leaders(Japan/Asia)
Regional Leaders(North America)
Attendance Rate of Each Director in Board of Director Meetings
Corporate Governance
Overview of Corporate Governance Structure
1AnIn-houseCompanyisdefinedasabusinessunitwithnetsalesexceeding200billionyenwhichconductsitsbusinessglobally.Atpresent,therearethreeIn-houseCompanies:theGlassCompany,theElectronicsCompanyandtheChemicalsCompany.BusinessunitssmallerthanthisaredefinedasStrategicBusinessUnits(SBUs).
Internal Audits
Internal Audit System Structure
(As of March 28, 2013)
CommunityInvolvementandDevelopment
FairOperatingPracticesandConsumerIssues
TheEnvironmentHumanRightsandLaborPractices
CSRattheAGCGroup
AGCReport2013CSR Information Supplement
Organizational Governance
2
Immediate reporting route for serious incidents of noncompliancePeriodic reporting routeMonitoring
Board of Directors
Group CEO(Chief Compliance Officer)
Global Compliance Leader(Executive Officer
in charge of Asahi Glass)
AGC Groupcompanies in
Europe
AGC Groupcompanies in Asiaincluding Japan
AGC Groupcompanies inNorth America
In-house Companies/Strategic Business Unit (SBU)
EuropeComplianceCommittee
Japan/AsiaComplianceCommittee
North AmericaComplianceCommittee
FY Number of employees subject to submission (percent of total)
2012 Approx� 40,000 (81%)
FY
Number of employees receiving online training
(e-learning)
Number of employees receiving classroom training1
in Japan in North America in Japan in North
America
2012 Approx� 12,000
Approx� 1,200
Approx� 3,200
Approx� 3,400
FY Number of consultations
2012 Approx� 550
Compliance
Items for AGC Group Code of Conduct Global Requirements
1. FoundationsforCompliance2. FairCompetitionandAntitrust3.WorkplaceHealthandSafety4. Environment5.RespectforPeople
Global Compliance System Submission of Personal Certification on the Code of Conduct
Compliance Training Results
Help Line Consultations
1NumberofemployeesreceivingclassroomtrainingdirectlyprovidedbytheComplianceCommitteesinEurope,NorthAmericaandAsiaincludingJapan(excludingemployeeeducationprovidedbyeachGroupcompany)
10. ConflictofInterest11. GiftsandEntertainment12. RelationswithGovernmentOfficials
andPoliticians13. InternationalTradeControls
6.QualityandSafetyofProductsandServices7. ReportsandRecords8. InsiderTrading9.CompanyandThird-PartyAssetsand
ConfidentialInformation
0% 20% 40% 60% 80% 100%
Intelligibility
Satisfactionof content
Integration of previous “AGC
Report” and “CSR Report”
Design
Excellent Very poor1 2 3 4 5
23 41 31 5
25
17 50 24 7 1
53 19 3
1
19 52 24 3 1
25%21%
2%
52%
Excellent Very poor1 2 3 4 5
Evaluation ofCSR activities
AGC Report and Website Feedback
Comments on AGC Report 2012 Evaluation of AGC Group CSR Activities
Responses through the AGC Report 2012 questionnaire: 144 (92 of which came from countries other than Japan) Opinions through the website: 404
NoteDuetorounding,thepercentagesumdoesnotamountto100%.
CommunityInvolvementandDevelopment
FairOperatingPracticesandConsumerIssues
TheEnvironmentHumanRightsandLaborPractices
CSRattheAGCGroup
AGCReport2013CSR Information Supplement
Organizational Governance
3
The AGC Group Human Resource Management Vision
AGC Group “7 Key Principles for People”
AGC Group wishes to purse these principles as the foundation of our “7 Key Principles for People” to maximize our performance as a truly global corporation.
Implementation of
AGC Group requires all employees to commit to our Shared Values of —Our four Shared Values: Innovation &OperationalExcellence,Diversity,Environment,andIntegrity.
Diversity for Organizational Competitiveness
AGCGroupbuildsteamsofdiversepeoplewhosupportourfourSharedValuesof andhavetheabilitiestocontributetoorganizationalcompetitiveness.
Development and Growth
AGCGroupencouragesemployeestogrowandprovidesthemwithopportunitiesforself-development.
Job Satisfaction and Pride
AGCGroupencouragesemployeestoachievetheirgoalssothattheyfeelasenseofprideandsatisfactionintheirwork.
Work Environment and Conditions
AGCGroupprovidesasafeandhealthyworkenvironment.
Open Communication
AGCGroupemphasizesopencommunicationintheworkplacetocreateabetterorganizationalclimate.
Evaluation, Recognition and Rewarding Performance
AGCGroupevaluatesandrecognizesemployeeswhocontributetotheorganizationandrewardstheircontributions.
CommunityInvolvementandDevelopment
FairOperatingPracticesandConsumerIssues
TheEnvironmentOrganizationalGovernance
CSRattheAGCGroup
AGCReport2013CSR Information Supplement
Human Rights and Labor Practices
4
By job type
North America 7.8%
Country/Region
Japan38.6%
Asia otherthan Japan28.5%
Professionalor office worker
21.3%
Manager 20%
Shop floor 50.7%
Executive 4.6%Not indicated 3.4%
Europe25.2%
Employee Engagement
Clear and Promising Direction
Leadership
Quality & Customer Focus
Respect & Recognition
Development Opportunities
Compensation
Employee Enablement
Performance management
Authority & Empowerment
Resources
Collaboration
Work Efficiency
Favorable (%) Neutral (%) Unfavorable (%)
61 1327
75 718
56 1728
76 519
52 1830
51 1534
41 3030
63 1324
61 1524
61 1525
57 1629
60 1526
71 1019
Eligible employees Respondents Response rate
First survey(conducted in July 2005) 9,247 8,435 91%
Second survey(conducted in November 2007) 40,100 31,126 78%
Third survey(conducted in November 2010) 39,055 31,729 81%
Type Number
Award 8
Excellent Quality Improvement Plant Award 6
Excellent Cost Reduction Plant Award 7
New Business/New Market Development Award 9
Excellent Business Support Award 18
Technical Innovation & Performance Award 28
KAIZEN Award 21
Enhancement and Transfer Technologies & Skills Award 7
Excellent Safety Plant Award 34
Environmental Contribution Award 8
Diversity Award 5
Integrity Award 3
Total 154
FY Number of Awards
2010 122
2011 145
2012 154
Respect for Human Rights and Sufficient Labor Practices
Respondents of ES Survey
Respondents by Region/Job (3rd ES survey)Results of the Third Employee Satisfaction Survey in Each Category
Commendations Awarded across the AGC Group and Numbers Thereof in Fiscal 2012 Total Number of Awards Won
CommunityInvolvementandDevelopment
FairOperatingPracticesandConsumerIssues
TheEnvironmentOrganizationalGovernance
CSRattheAGCGroup
AGCReport2013CSR Information Supplement
Human Rights and Labor Practices
5
50
90
80
70
60
100
(%)
(FY)2011201020092008
Asahi Glass Manufacturers (with 1,000 or more employees)
91.4 93.489.4
63.159.2 57.4 59.7
2012
91.488.9
FY No. of employees who took childcare leave No. of employees who took family care leave
2008 421 (Including 2 employees taking short-term leave) 2
2009 542 (Including 2 employees taking short-term leave) 1
2010 703 (Including 2 employees taking short-term leave) 4 (Including 2 employees taking short-term leave)
2011 634 (Including 3 employees taking short-term leave) 1
2012 825 (Including 2 employees taking short-term leave) 4 (Including 2 employees taking short-term leave)
FY Number of members1
Average age
Average length of service
2008 3,974 40�1 18 years and 4 months
2009 4,009 39�2 16 years and 11 months
2010 4,230 37�9 15 years and 4 months
2011 4,215 38�1 15 years and 6 months
2012 4,245 37�4 14 years and 6 months
Total Asia including Japan Europe North America
49,961 31,139 (62%) 14,899 (30%) 3,923 (8%)
Classification Male Female Total Percentage of females
Managers 1,899 96 1,995 4�8%
Non-managers
E Course1 808 119 927 12�8%
S Course2 2,869 65 2,934 2�2%
C Course3 14 504 518 97�3%
Subtotal 3,691 688 4,379 15�7%
Total 5,590 784 6,374 12.3%
NoteExcludingmanagers
Employees Taking Childcare/Family Care Leaves (Asahi Glass)
Average Percentage of Annual Paid Leave Used (Asahi Glass)
Data about the Labor Union (Asahi Glass)
Making the Most of Diversity
Number of Group Employees by Region
1ofwhichthreeemployeesweremale 2ofwhichthreeemployeesweremale3ofwhichtwoemployeesweremale4ofwhicheightemployeesweremale 5ofwhichfiveemployeesweremale
1AsahiGlassadoptsaunionshopsystemunderitslaboragreement.
Number of Employees (Asahi Glass) As of December 31, 2012, excluding those dispatched to other Group companies
(As of December 31, 2012)
1ECourse:Appliedtoemployeeswhowillpromotebusinessstrategiesandimplementenhancementmeasuresfortheirdepartmentsaskeypersons2SCourse:Appliedtoemployeeswhowillcontributetomanufacturingactivitiesbyacquiring,improving,andhandingdownmanufacturingtechnologiesandskills3CCourse:Appliedtoemployeeswhowillbeinchargeofconductingclericalworkaccuratelyandquickly
Respect for Human Rights and Sufficient Labor Practices
CommunityInvolvementandDevelopment
FairOperatingPracticesandConsumerIssues
TheEnvironmentOrganizationalGovernance
CSRattheAGCGroup
AGCReport2013CSR Information Supplement
Human Rights and Labor Practices
6
Male Female Total
Average age 40�6 38�3 40�3
Average length of service 17 years and 1 month 11 years and 11 month 16 years and 6 months
Average overtime working hours 19�0 hours/month (average for members of the labor union)
FYNumber of non-
Japanese graduates from Japan
Number of Japanese graduates from
abroad2
2010 4 2
2011 9 5
2012 9 0
FYNumber of
reemployed retirees
Number of retirees
Continuous employment
rate
2008 94 159 59�1%1
2009 70 176 39�8%2
2010 13 117 11�1%2
2011 73 132 55�3%
2012 82 122 67�2%
FY Proportion of female employees
2010 10�4%
2011 20�9%
2012 22�9%
FY Number of people with disabilities (actual number)
Employment rate
2008 105 1�95%
2009 104 1�97%
2010 105 1�98%
2011 104 1�94%
2012 107 2�00%
FY Number
2010 29,664
2011 24,259
2012 31,973
FY Annual training hours (hours/person)
2010 10�62
2011 8�42
2012 11�53
Employee-Related Data (Asahi Glass)
Number of Global Management Staff1 Recruited from Annually Hired Graduates Designated for Career-Track Positions, E Course (Asahi Glass)
Proportion of Women Recruited for Career-Track Positions, E Course from Annually Hired Graduates (Asahi Glass)
Continuous Employment Rate of Retirees (Asahi Glass) Employment Rate of People with Disabilities (Asahi Glass)
Employee Education
Number of Monozukuri Training Center Users Annual Per-capita Training Hours1 (AGC Group in Japan)
1InApril2008,anewcontinuousemploymentsystemwasintroduced.Asaresult,thecontinuousemploymentrateincreasedfromthelevelsinfiscal2007.
2Asaresultofimplementingarangeofemploymentmeasuresinresponsetotheeconomicrecessionthathittheworldinthefallof2008,thecontinuousemploymentratedecreasedfromthefiscal2008levelinfiscal2009and2010(non-managers).
1TraininghoursincludethehoursspentintheeducationontechnologiesandskillsandstratifiededucationalseminarsgivenattheAGCMonozukuriTrainingCenterbutdonotincludethehoursspentinthetrainingprovidedindependentlybyeachdepartmentorinexternaltraining.
2TraininghourshavebeenshortenedduetotheeffectsoftheGreatEastJapanEarthquake.
(As of December 31, 2012)
1Humanresourceswhoseachievementatagloballevelisexpected.2Japanesewhograduatedfromoverseasuniversity
Making the Most of Diversity
CommunityInvolvementandDevelopment
FairOperatingPracticesandConsumerIssues
TheEnvironmentOrganizationalGovernance
CSRattheAGCGroup
AGCReport2013CSR Information Supplement
Human Rights and Labor Practices
7
AGC Group CEO
President of eachIn-house Company/
Strategic Business Unit (SBU)
AGC Group Corporate
Each manufacturing plant/Group company department head
Manufacturing/Development departments, etc.
Health and safetydepartment ofeach In-houseCompany/SBU
Health andsafety department
Each businessdivision
Formulation of policies, medium term and annual planningCommunication of data about serious accidentsImplementation of education and internal audits, etc.
Reporting on occupational accidentsHandling and reporting of internal audit results, etc.
Environmental Safety and Quality Coordination Group
General Manager of the Group Corporate CSR Office Coverage Number of
certified plants
Asahi Glass 2
Group companies in Japan 6
Group companies in Asia other than Japan 12
Group companies in Europe 65
Group companies in North America 0
Total 85
(As of the end of December 2012)
Occupational Health & Safety
AGC Group Basic Occupational Health & Safety Policy
Basic PolicyTheAGCGroupwillmanage itsOccupationalHealthandSafety (hereinafter “OH&S”)under thepolicyof “NoProductionwithoutSafety”andallmanagerswillensurethattheOH&SpolicyshouldbeclearlyunderstoodandpermeatedthroughouttheGroupandthatalloftheemployeesshouldbeactivelyinvolvedinthepromotionofOH&Sactivities.
Guidelines for Occupational Health ActivitiesWewillactively implementOH&Sactivitiesbyaddressinganypossible issuesonoccupationalaccidentsand illnesses toachievecontinualimprovementinourOH&Sperformance,basedonthefollowingguidelines.
1. WewillenhancethelevelofourRiskAssessmentstopromoteeffectiveuseofourOHSMS.
2. Wewillcontinueourconventionalon-sitesafetyactivitieswithoutmakingthemmererepetitiveroutine.
3.Managerswilltreattheirsubordinateslikeafamilymemberandensuresafetyatworkplaces.Wewillpromoteintrinsicsafetyofequipment,andlookforcontinualimprovementintheworkplaceenvironment.
4. WewillimplementOH&Sactivitiesasapartofproductionlineactivities.ThedepartmentsinchargeofOH&Swillprovidenecessarysupportforlinemanagement.
5.WewillcomplywithOH&Srelatedlawsandrequirements.
6.WewillencourageproactiveemployeeparticipationinallOH&Sactivitiesthroughopen,honestandfairinteractionsandcommunicationatworkplaces.
(Established on February 9, 2001 and revised on March 29, 2013)
Health Management Policy
The AGC Group has established the following health management policy to be followed by its employees in conducting their business operations, to continuously create value for the world under the Group vision
Health consciousnessEmployeesrepresentoneofthemostimportantassetsfortheAGCGroup,andhealthisoneofthemostimportantelementsofthedailylivesofemployees.
Corporate support for employee healthTheAGCGroupwillactivelyimplementmeasurestomaintainandpromotethephysicalandmentalhealthofitsemployees,therebysupportingthemindrivingthegrowthoftheGroupbyfullydisplayingtheirindividualabilities,andinstrivingtoleadmeaningfullives.
Self-discipline by employeesEmployeesthemselvesmustbeawareoftheimportanceoftheirhealth,andtheymustmaintainandpromotetheirhealththroughself-discipline,takingresponsibilityfortheirownhealth.
NoteTheAGCGroupplanstoextendthisHealthManagementPolicyfromAsahiGlasstoGroupcompaniesinandoutsideofJapaninthefuture.
Occupational Health and Safety Management System Number of Plants Obtaining Third-Party Certification for OHSMS
(Established on March 1, 2007)
CommunityInvolvementandDevelopment
FairOperatingPracticesandConsumerIssues
TheEnvironmentOrganizationalGovernance
CSRattheAGCGroup
AGCReport2013CSR Information Supplement
Human Rights and Labor Practices
8
TypeJapan Group companies in Asia
other than Japan TotalMajor sites1
Fatalities 0 (0) 0 (0) 2 (1) 2 (1)
Accidents requiring leave 15 (18) 10 (3) 12 (7) 27 (25)
Accidents not requiring leave 22 (17) 14 (7) 4 (12) 26 (29)
Minor injuries Not counted 17 (22) Not counted 17 (22)
Total 54 (57) 41 (32) 18 (20) 72 (77)
0
15
10
5
20
(Number of accidents) Fatalities Accidents requiring leave
1314
2
15 17
(FY)2011201020092008
15
2012
0
20
15
10
5
(Number of accidents)
1216 1
7
(FY)2011
2
12
2012201020092008
2
Fatalities Accidents requiring leave
1
9
200
135
0
150
100
50
(Number of accidents) Fatalities Accidents requiring leave
135179
138
(FY)2011201020092008
1
1
2 1
132
2012
3
20
16
0
(Number of accidents) Fatalities Accidents requiring leave
1112 12
(FY)2011
14
2012201020092008
10
5
15
(Frequency rate)
Entire manufacturing industry Japan Chemical Industry Association membersAsahi Glass
0.10
1.120.99 0.98
0.420.48
0.220.31
0.17
0.17
1.20
0.00
0.80
0.60
0.40
0.20
1.00
(FY)
1.05
0.38
2011201020092008
0.35
2012
Number of Occupational Accidents
Japan Asia other than Japan
Europe North America
Number of Occupational Accidents in Fiscal 20121 (AGC Group in Asia including Japan)
Trend in Frequency Rate for Accidents Requiring Leave (Asahi Glass)
NoteTheassessmentcriteriaforaccidentsrequiringleavedifferamongAsiaincludingJapan,EuropeandNorthAmerica,whichdisablesthesimplecomparisonofthenumbersofoccupationalaccidentsamongeachregion.
NoteThefiguresinparenthesesrepresentthenumbersofoccupationalaccidentsinfiscal2011.NoteThefiguresincludetheemployeesofbusinesspartners.1ThenumbersaretotaledforAsahiGlassandsomeGroupcompaniesinJapan.
Occupational Health & Safety
CommunityInvolvementandDevelopment
FairOperatingPracticesandConsumerIssues
TheEnvironmentOrganizationalGovernance
CSRattheAGCGroup
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Human Rights and Labor Practices
9
1 Group company in Asia other than Japan
1 Group company in Japan
1 Group company in Japan
1 Group company in North America
President & CEO (Management)
Integrated EMR1 Glass Company
9 Group companies in North America9 Group companies in Europe
11 Group companies in Asia other than Japan
6 Group companies in Japan4 plants of Asahi Glass
Electronics Company
8 Group companies in Asia other than Japan
7 Group companies in Japan6 plants of Asahi Glass
Chemicals Company
2 Group companies in Asia other than Japan
8 Group companies in Japan5 plants of Asahi Glass
Production Technology Center 1 plant of Asahi Glass
1 site of Asahi Glass
Research Center 1 site of Asahi Glass
Purchase & Logistics Center1 Group company in Japan
AGC Ceramics 1 plant in Japan
Tokai Kogyo 2 plants in Japan
Engineering Center 1 plant of Asahi Glass
1 Group company in JapanCorporate Center 2 sites of Asahi Glass
RegionNo. of
manufacturing plants
No. of certified manufacturing
plants (No. of plants incorporated into
the Integrated EMS)
Asahi Glass 12 12 (12)
Group companies in Japan
89 74 (71)
Group companies in Asia other than Japan
33 32 (29)
Group companies in Europe
75 57 (8)
Group companies in North America
33 8 (8)
Total 242 183 (128)
Environmental Management
AGC Group Basic Environmental Policy
Basic Policy
The AGC Group has designated environmental activities as one of the Shared Values in the Group Vision, with the awareness of large amount of natural resources and energy usage in its activities.
As a global material and component provider, we shall contribute to the development of a sustainable society through:– effective use of limited natural resources and energy, and– consideration of the influence of our activities on the natural environment including climate change and biological diversity.
Slogan
Play your part as a responsible citizen in creating a better environment.
Guidelines for Environmental Activities
The AGC Group will implement environmental activities based on the following Guidelines throughout our business activities.1. WewillmakecontinuousimprovementsbasedontheIntegratedEnvironmentalManagementSystem.2. Wewillcomplywithallregulationsandstandardsprescribedbyenvironmentallaws,ordinances,treatiesandagreements.3.We will take steps to reduce environmental impact and to prevent pollution. We will set voluntary targets as regards resource
conservation,global-warmingcountermeasures,wastereductionandrecycling,andthepropercontrolofchemicals.Wewillworktoaccomplishthesegoalswhilemakingfurtherimprovements.
4. Wewilldevelopandprovideeco-consciousproducts,technologies,services,andfacilitiesforsocietyinallareasofouractivities.5.Wewillactivelycommunicatewithsocietytofosteranappropriateunderstandingofallaspectsofourenvironmentalactivities.
The AGC Group Basic Environmental Policy is disclosed to the public.
(Established on February 9, 2001 and revised on June 25, 2008)
Promotion Structure of Integrated EMS ISO 14001-Certified Manufacturing Plants (As of December 31, 2012)
NoteForplantsandGroupcompaniesbelongingtomorethanoneIn-houseCompany/SBU,theabovenumbersareindicatedperIn-houseCompany/SBUinduplication.
NoteOrganizationsincorporatedintotheIntegratedEMSareeachISO14001-certified,undergoingexaminationsbyanexternalcertificationbodybasedonthesameexaminationcriteria.
1EnvironmentalManagementRepresentative
(As of December 31, 2012)
NoteAsfornon-manufacturingsites,atotalof48locationsareISO14001-certified(includingtheIntegratedEMS).
CommunityInvolvementandDevelopment
FairOperatingPracticesandConsumerIssues
HumanRightsandLaborPractices
OrganizationalGovernance
CSRattheAGCGroup
AGCReport2013CSR Information Supplement
The Environment
10
Global (Japan’s) GDP
Sales of AGC Group (Asahi Glass)
AGCEnvironmentalIndicator
SOC emissions in the world (Japan)
SOC emissions1 by AGC Group (Asahi Glass)
Economiccontribution
Environmentalimpact ratio
2.0
1.5
1.0
0.5
1.5
0
(FY)2011
1.2
2010
1.3
2009
1.4
2008
1.6
2012
Greenhouse gases
2.5
2.0
3.0
1.5
1.0
0.5
0
(FY)2011 2012201020092007
2.0
2.0 2.0
2.3
1.7 1.5 1.4 1.5
0.30.40.5 0.5
0.91.0
0.8
0.9
1.51.4
0.0 0.0 0.1
2.42.2 2.2
3.0
1.31.2
1.1
Total energy consumption Greenhouse gases COD Soot and dustCO2 Sent to landfill NOx SOx
2.5
1.6
1.7
0.50.8
0.0
3.3
0.9
Transportation Use Disposal
INPUT
Total energy consumption
38PJ1
Water consumption
28million m3
Fuel oil :350 million litersElectric power purchased: 2.48 billion kWh
Raw materials purchased
1.8million tons
OUTPUT
OUTPUT
Water Air
Greenhouse gases:
Chemical substancesRelease and transfer amount: 1,396 tons2
SOx:
NOx:
Soot and dust:
COD: 692 tons
Industrial wasteTotal generation: 169,000 tons
Products Sales:543.1billion yen
Was
te(in
tern
al r
ecyc
ling)
Circ
ulat
ion
of
cool
ing
wat
er
In-flight melting,all-electric melting,
etc.
Recycling: 169,000 tons
Recycling rate: 99.8%
Sent to landfill: 259 tons
CO2:
Development Manufacturing
Display glassFlat glass Automotive glass
Electronic materials
Chemicals Others
2.21 million tons
464 tons
2,480 tons
39 tons
2.14 million tons
Total wastewater volume: 20million m3
Industrial materials including silica sand, soda ash, salt, fluorite, and potassium chloride
Architectural laminated glass
Used fluorocarbons(Recycling)
AGC Environmental Indicator Calculation Method
Assessing Environmental Impact
AGC Environmental Indicator (AGC Group)
AGC Environmental Indicator (Asahi Glass)
Material Balance (Asahi Glass)
NoteDuetorounding,thepercentagesumforeachitemdoesnotnecessarilyamountto100%.NoteFordetailedenvironmentalperformancedata,pleaserefertopage12andonwards,andtotheEnvironmentsectionontheCSRwebsite.1PJ(petajoule)=1015J(joule)2TotalemissionsofsubstancesregulatedbythePRTRAct(infiscal2011)
NoteAtpresent,theGroupaimstomakeimprovementsbasedontheactualresultsinfiscal2007.
1SubstanceofConcern
CommunityInvolvementandDevelopment
FairOperatingPracticesandConsumerIssues
HumanRightsandLaborPractices
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0
150
200
250
100
50
300
(PJ)
6,000
8,000
10,000
4,000
2,000
12,000
(1,000 tons-CO2)
Group companies in North America
Group companies in Japan Asahi Glass
Group companies in Europe
Group companies in Asia other than Japan
0
1335
56
635
145
770
2,680
3,300
454
2,780
9,980
926
53
433
125
484
2,270
3,110
222
1,940
8,020
1029
63
538
145
563
2,050
4,220
220
2,160
9,220 650
2,450
4,510
221
2,020
1230
64
437
9,860
147
690
2,230
4,600
330
2,210
1027
69
638
10,050
150
(FY)2011 2012201020092008
(1,000 tons-CO2)
0
3,000
4,000
2,000
1,000
15,000
14,000
76
11,026
3,425 3,127122
2,040
125
1,820 1,940
(FY)2011
74
2,140
2012201020091990 1995
Fluorinated gases CO2
1.0
0.5
0
1.5
(GJ/1,000 tons-kilometer)
1.06 1.041.101.111.16
(FY)2011 2012201020092008
(t)
0
3,000
2,000
1,000
554
1,119
1,164553
606
94 1,203658
828
113 1,830130
446
1,129
950132
(FY)2010 201120092008
Asahi Glass: Emissions of PRTR substancesAsahi Glass: Transfer of PRTR substances
Group companies in Japan: Emissions of PRTR substancesGroup companies in Japan: Transfer of PRTR substances
0
2,000
1,000
3,000
4,000
0
(Index)
50
25
75
100
(FY)
1,850
100
2002 2009 2010 2011 2012
1,830 1,970 1,770
88.1
2,030
(1,000 tons-CO2)CO2 Index (Note)
Total Energy Consumption (Left) and Greenhouse Gas Emissions (Right)
Greenhouse Gas Emissions (Asahi Glass)
Energy Conservation and Reduction in Greenhouse Gas Emissions
NoteDuetorounding,thepercentagesumforeachitemdoesnotnecessarilyamountto100%.
FY Fluorinated gases
2011 125,000 tons-CO2
2012 96,000 tons-CO2
Per Unit Change of Energy Consumption in Logistics
Emission of Greenhouse Gases Other than CO2 (AGC Group)
Emissions and Transfer of Substances Regulated by the PRTR Act (AGC Group in Japan)
Chemical Substances Management
CO2 Emissions (AGC Glass Europe)
NoteIndexedwithfiscal2002CO2emissionsasthestandard(100).
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(Million m3)
150
120
90
60
30
0
123
21
27
19
27 27
20
27
20
4648 47 4727
21
48
(FY)201220112010200920081998
Asahi GlassGroup companies in Japan
0
3,000
2,000
1,000
4,000
(t)
3,0902,630 2,680 2,580 2,480
(FY)2011 2012201020092008
0
3,000
2,000
1,000
4,000
(t)
3,500
2,430 2,240
1,440
(FY)2011
960
2012201020092008
0
30,000
20,000
10,000
40,000
(t)
37,40039,900
30,90028,100
(FY)2011
31,000
2012201020092008
0
15,000
10,000
5,000
20,000
(t)
10,70012,60012,200
17,800
(FY)2011
11,400
2012201020092008
100
80
60
40
20
(FY)
0
(Index)
7
5
12
9
6
3
15
1998 2008 2009 2010 2011 2012
31
100
0
7 67
12
(Million m3)
Total Wastewater Index (Note)
0
(Million m3)
40
50
30
10
20
60
29 28 29 27 28
29
57
(FY)2011201020092008 2012
Asahi GlassGroup companies in Japan
NoteIndexedwithfiscal1998totalwastewatervolumeasthestandard(100).
Total Amount of Wastewater (AGC Group in Japan)
Water Resource Usage
COD Emissions (AGC Group)
Pollution Prevention
Soot and Dust Emissions (AGC Group)
NOx Emissions (AGC Group)SOx Emissions (AGC Group)
Total Amount of Wastewater (AGC Glass Europe) Water Intake Volume (AGC Group in Japan)
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0
6
4
2
8
(Incidents)
6
5
7
8
(FY)2011
5
2012201020092008
0
90
92
94
96
98
88
86
100
(%)
0
30
40
50
60
70
20
10
80
(1,000 tons)
3235
58
41
41
31
6
8
2550.3
25
96.2
2012
AGC GroupGroup companies in Japan Asahi Glass
Recycling rate [AGC Group]Recycling rate [Asahi Glass]
96.8
99.596.9
99.6 99.5 99.8
(FY)2011201020092008
Industrial Safety & Security
Changes in Number of Small Fire Incidents (Asahi Glass)
AGC Group Basic Industry Safety & Security Policy
The AGC Group, in the pursuit of carries out the following activities for industrial safety & security under the principle that industrial safety and site safety are part of its responsibility towards the local community as a corporate citizen.
1. TheAGCGroupshallcomplywithall laws,ordinances, treatiesandstandardsetc.concerningindustrialsafetyandsecurities,bothnationallyandlocally.
2. TheAGCGroupshallcarryoutactivitiesforindustrialsafety&securitytopreventaccidentsordisasterfromoccurring,andshallstriveforcontinualimprovement.
3.TheAGCGroupshallmakeeffortstocommunicatewithstakeholderssuchasthelocalcommunity.
(Established on February 7, 2003 and revised on March 28, 2008)
Waste Sent to Landfill and the Recycling Rates
Waste Reduction
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(Millions of yen)
0
3,000
2,000
1,000
4,000
7,000
6,000
5,000
10,000
8,000
9,000
45%
58%
21%
22%
66%
2%10%
22%40%
15%83%1%4%11%
41%
7%
52%
9,856
4,044
6,165
2,943
8,048
(FY)2011 2012201020092008
Pollution preventionUpstream/downstream R&DGlobal environmental conservation
Resource circulation
0
4,000
8,000
12,000
24,000
16,000
20,000
(Millions of yen)
43%
3%3%8%7%
35%
64%
4%3%3%4%
21%
49%
5%4%10%
26%
5%
59% 64%
3%4%7%
19%
3%
4%4%5%3%
25%15,711 15,949
20,214
18,10317,309
(FY)2011 2012201020092008
Pollution preventionAdministrationUpstream/downstream
R&D
Global environmental conservationResource circulation
Social activity
Item Investment Cost
(1) Business area 4,722 5,070
Breakdown (1)-1 Pollution prevention 567 3,356
(1)-2 Global environmental conservation 4,155 488
(1)-3 Resource circulation 0 1,226
(2) Upstream/downstream 0 641
(3) Administration 0 495
(4) R&D 3,326 11,095
(5) Social activity 0 8
(6) Environmental remediation 0 657
Total 8,048 17,966
ItemChange in
environmental impact2
Simple Y-to-Y
change
Sales-corrected change3
Total energy consumption 1 PJ 3% 3%
CO2 emissions 200,000 t 10% 11%
Greenhouse gas emissions 190 tCO2 9% 10%
Waste sent to landfill –553 t –68% –71%
COD emissions 62 t 10% 10%
SOx emissions –10 t –2% –2%
NOx emissions 40 t 2% 2%
Soot and dust emissions –6 t –13% –14%
Effect on upstream/downstream cost
Recycling of packaging materials for products’ shipment
(Actual benefits listed in table below)
Other environmental conservation benefits
Benefits associated with transportation and other operations (not measured by Asahi Glass)
Benefit Value
RevenueRevenue from the recycling of used products and waste from core business operations
591 (418)
Cost reduction
Effects of energy saving 1,821 (1,354)
Lower waste treatment costs due to resource saving/recycling 233 (284)
Environmental Conservation Cost
Environmental Accounting
Breakdown of Environmental Investment
Breakdown of Environmental Cost
NoteThebreakdownfiguresdonotalwaysadduptothetotalbecauseofrounding.
NoteEnvironmentalremediationcostsareexcludedfromtheabovesummationbecausethemethodofallocatingcostandinvestmentdiffersdependingontheyearofcalculation.
NoteDuetorounding,thepercentagesumforeachitemdoesnotnecessarilyamountto100%.
Environmental Conservation Benefits1
Economic Benefit Associated with Environmental Conservation (Actual Benefit)
1ChangeinenvironmentalimpactandsimpleY-to-Ychange:Apositivefigureindicatesanincreaseandanegativefigureindicatesadecreaseinenvironmentalimpactfromthepreviousfiscalyear’slevel.
2Changeinenvironmentalimpact=(Fiscal2012outputvolume)–(Fiscal2011outputvolume)
3Sales-correctedchange=SimpleY-to-Ychange/Y-to-YsalesratioAsahiglassY-to-Ysalesratio=(Fiscal2012sales)/(Fiscal2011sales)=5,431/5,605=0.96
(Millions of yen)
NoteNumbersinparenthesesarefiguresfromfiscal2011.
(Millions of yen)
NoteEnvironmentalremediationcostsareexcludedfromtheabovesummationbecausethemethodofallocatingcostandinvestmentdiffersdependingontheyearofcalculation.
NoteDuetorounding,thepercentagesumforeachitemdoesnotnecessarilyamountto100%.
Scope of data: Asahi Glass Target period: January 1 to December 31, 2012
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Legal support and request for improvement
Board of Directors
CEOIn-house Companies/
Strategic BusinessUnit (SBU)
Group General Counsel(GM, Legal Office of AGC)
Regional General Counselfor Europe
Group companies in Europe
(GM, Legal, European Regional Headquarter)
Regional General Counselfor Japan/Asia
Group companies in Japan/Asia
(GM, Legal Office of AGC)
Global LegalConferencemembers
Regional General Counselfor North America
Group companies in North America
(GM, Legal, North AmericanRegional Headquarter)
Serious disputes and litigations are reported
upon occurrence,and the progress thereof is
reported every month
Periodic reporting
FY Asahi Glass Group companies in Japan
Group companies in Asia other than Japan
Group companies in Europe
Group companies in North America
2010 6,100 3,400 3,300 4,400 1,600
2011 4,400 3,700 3,500 4,000 1,500
2012 4,900 4,000 3,800 1–1 900
FY Number of employees receiving online training (e-learning)
Number of employees receiving group training Number of internal audited sites
2012 Approx� 5,900 Approx� 2,900 46 Group companies and divisions
Fair Operating Practices
Global Legal Management System
Measures Implemented in Fiscal 2012 to Prevent Noncompliance with Antitrust Laws
Self-Checks on Information Security
NoteApproximatefigures1DuetoarevisionintheGroup’sITsecuritypolicy,self-checkswerenotcarriedoutatGroupcompaniesinEurope.
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Name Target Theme
Number of times held Number of participants
In Japan Other countries In Japan Other
countries
CS Dialogue Mainly managers Business administration incorporating the concept of CS 5 3 28 15
CS Seminar, etc. Managers and general employees Basics and tips for CS 12 2 325 40
Promoting social responsibility across the supply chain
AGC Group Purchasing Policy
AGC Group values the idea of the Group Vision and the “AGC Group Charter of Corporate Behavior” and will regulate our performances on purchasing which are explicitly stated in the following “AGC Group Purchasing Policy”.
1. Basic Purchasing Principle
1. Fair & Equitable tradeOurprocurementpolicy is toconsistently search for innovative technologies,productandserviceswitha “Fair” and “Equitable”mannerglobally.
2. Compliance to related Laws & Regulations, and Pro-environment behaviorAGCGroupwillcomplywiththeapplicablelawsandregulationsofeachcountrywhereourprocurementtakesplace,andgivedueregardtosafetyandenvironment.
3. PartnershipAGCGroupwillestablishalong-term,mutualprosperouspartnership,basedonoursharedvision,toproduceabetterproductwithourbusinesspartners.Tothisend,weshallendeavortokeepclosecommunicationwithourbusinesspartnerstobuildandenhanceourtrustingrelationship.
4. Protection of information, intellectual property and other assetsAGCGroupwillproperlymanageandprotecttheproprietaryinformation,intellectualpropertyandassetsofourbusinesspartnerswhileprocuringgoodsandservices.
2. Criteria for Selecting Business Partners
AGCGroupwillapplykeycriteriatoevaluateandselectbusinesspartners,asfollows.1. Soundmanagement,SteadysupplyandFlexibilitytomatchwiththefluctuatingdemand.2. AppropriateQuality,Pricing,Deliverydatepunctualityandtechnicalservicelevel.
3. Expectation of Business Partners
TheAGCGroupstrivestobeacompanytrustedbyallitsstakeholders,acompanythatmeetstheexpectationsoftheworldbusinesscommunitytogrowanddevelopresponsibility,andacompanythatsignificantlycontributestoahealthierglobalsociety.
Essentially,CSRactivitiesareperformedonvoluntarybasisinitiatedbyeachindividualcompany.However,fortheAGCgroup,topursuetheCSRpolicy,itisimperativeforallthesupply-chainlinkedcompaniestopursuetheirindividualCSRactivitiesaswell.Accordingly,toenableustojointlyworkwithourbusinesspartners,wekindlyaskourpartnerstounderstandourpolicyandtocooperate.
ThefactorsrelatedwithourBusinessPartnersare,1. Concentrate to supply products and services with good quality, considering Safety & Environment and Compliance to Laws &
Regulationsofeachcountry.2. SecureandpropermanagingofProprietaryinformationandIntellectualproperty.3.Nottobeengagedtoforcedlabororchildlaborandnevertolerateinfringementsofhumanrights.4. Makeeffortstoenvironmentpreservationandensuringsafetyandsecurity.5.Maintainadequatelevelofoccupationalhealthandsafety.
Customer Satisfaction (CS)
Number of Participants in CS Related Training Given in Fiscal 2012 (AGC Group in Asia including Japan)
(Established in 2009)
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AGC Group CEO
Head of each In-house Company/Strategic Business Unit (SBU)
AGC Group Corporate
Heads of Business Units andGroup companies
Manufacturing/Developmentdepartments
Quality assurancedepartments
Reporting serious product accidentsSubmitting a list of legal and regulatory requirements for products
Quality auditsQuality compliance education
Quality and CS Secretariat, Environment, Safety & Quality General Group
General Manager of the Group Corporate CSR Office (CQMR1)
DQMR2 ofeach In-houseCompany/SBU
Location Number of certified organizations
Japan 31
Asia other than Japan 23
Europe 65
North America 13
Total 132
0
150
100
50
200
(Persons)
(FY)20111201020092008
38
29
102
4
131
41
19
1
5
66
15
88
2
218
40
2012
7
214
78
Fourth degreeFirst degree Second degree Third degree
FY Number of cases
2008 3
2009 0
2010 0
2011 0
2012 1
Quality Assurance
AGC Group Basic Quality Policy
Quality Management System Acquisition of ISO 9001 and ISO/TS 169491 Certification
Basic Policy
The AGC Group will continue to create the expected value by pursuing “Innovation & Operational Excellence” as one of the Shared Values in the Group Vision .
Guidelines for Quality Activities
Having “Incorporating the concept of CS into daily work processes” as the fundamental of our businesses, we will act to gain trust from our stakeholders including customers, based on the following guidelines.
1. Wewillprovideproductsandservicesthatconformtotherequirementsoflaws,regulations,andcustomers.
2. Wewillensureandimprovethequalityofourproductsandservicesincludingappropriateconsiderationtosafetyandenvironment.
3.Weallwillparticipateinthecontinualimprovementofeffectivenessandefficiencyofourqualitymanagement,andeachofuswillindividuallystrivetoenhancethevalueofourwork.
4. Inordertoensurethattheabovepointsarematerialized,eachwillestablishindividualpolicyandtarget,andimplementthePDCAcycle.
NotePercentageofAGCGroupemployeesatthecertifiedorganizations:81.3%
1Standardsforqualitymanagementsystemstobeappliedintheautomotiveindustry,whichrequirescompliancewiththeglobalprocurementcriteriaforautomotiveparts
(As of the end of December 2012)
1CQMR:Corporatequalitymanagementrepresentative2DQMR:Divisionqualitymanagementrepresentative
Number of Employees who Passed the QC Certification Examination (AGC Group in Japan)
Change in the Number of Reported Serious Product Accidents (AGC Group in Japan)
1Onlyonequalitycontrolcertificationexamwasheldin2011duetotheGreatEastJapanEarthquake,whichexplainsthereductioninnumberofthosewhopassedtheexamcomparedtofiscal2010.
(Established on September 8, 2004 and revised on March 29, 2013)
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34%
Harmony with local communities
Total
383.7 million yen
Others 7%Naturalenvironmentconservation13%
Support forthe next generation
45%
Category Amount Rate
Support for the next generation 172�9 million yen 45%
Harmony with local communities 132�3 million yen 34%
Natural environment conservation 50�6 million yen 13%
Others 27�9 million yen 7%
FY Amount
20101 525 million yen
20111 814 million yen
20121 383�7 million yen
Social Contribution Activities
AGC Group Social Contribution Basic Policy
Expenditures in Fiscal 2012 for Social Contribution Activities
Financial Expenditure on Social Contribution Activities for Fiscal 2012 and its Breakdown
Total Financial Expenditure on Social Contribution Activities
In its AGC Group Charter of Corporate Behavior, the AGC Group declares it will “strive to be a trusted corporate citizen, fulfilling its responsibilities to the communities in which it does business.” To achieve this, we conduct social contribution activities in three priority areas.
Priority Areas
1. Support for the Next GenerationWe,asacreatoroffuturevalue,supportthedevelopmentofchildren,whowillcarrythefuture,helpingthemtoliveouttheirdreams.
2. Harmony with Local CommunitiesWe,asamemberofthecommunitiesinwhichweoperate,contributetotheirsustainabledevelopment.
3. Natural Environment ConservationWe,asaglobalenterprise,contributetothesolutionofglobalenvironmentalproblems.
NoteDuetorounding,thepercentagesumdoesnotamountto100%.
(Established on February 10, 2010)
Scope of Report
Fiscal2012(Jan.—Dec.2012)Some information includescontent fromfiscal2011andbefore,aswellasfromfiscal2013.
Organizations Covered in the ReportAsahiGlassandits202consolidatedsubsidiaries(Groupcompanies)inandoutsideJapan
Primary Notation and Report Targets Used in the Report•The AGC Group........................... Sameas“OrganizationsCoveredinthe
Report”mentionedabove•The AGC Group (Japan).............. Domestic(Japan)Groupcompanies
includingAsahiGlassCo.Ltd.•Asahi Glass/the Company........... AsahiGlassCo.Ltd.(onan
unconsolidatedbasis)•The AGC Group (Asia)................. GroupcompaniesinAsiaexcludingthe
AGCGroup(Japan)
www.agc-group.com/en/
1-5-1, Marunouchi, Chiyoda-ku, Tokyo 100-8405, JAPANCSR OfficeTel: +81-3-3218-5282Fax: +81-3-3218-7801E-mail: csr-info@agc.com
Published in June 2013(Next report scheduled to be published in June 2014)
1DuetoexpendituresrelatedtotheGreatEastJapanEarthquake,theamountiscomparativelygreaterthanotheryears.
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