View
254
Download
2
Category
Preview:
Citation preview
8/10/2019 Course Outline (hardware servicing)
1/15
Computer Hardware Servicing
8/10/2019 Course Outline (hardware servicing)
2/15
Course Description This course teaches you everything you need to know
to become an expert Technical Support Staff. It coversBasic Troubleshooting and servicing strategies. Youneed no further PC Repair training after completingthis course.
This course will help you prepare for TESDA NCII
Assessment Exam COURSE PREREQUISITE:
Familiarity with Windows Operating System
High Level interest in learning
8/10/2019 Course Outline (hardware servicing)
3/15
COURSE OUTLINE PC ASSEMBLY, HARDWARE CONFIGURATION &
SERVICING
Chapter 1 - Introduction Common PC errors
Types of Personal computers
Identifying key parts of a Personal Computer
Basic Software components
Overview of PC Operations
Operating Systems (OS)
Disk Operating System (DOS) How DOS works
8/10/2019 Course Outline (hardware servicing)
4/15
COURSE OUTLINE PC ASSEMBLY, HARDWARE CONFIGURATION &
SERVICING
Chapter 2 - CPU CASE AND POWER SUPPLY
Types of PC case Functions of a CPU Case Front Panel connectors Removing CPU Case Cleaning the PC case
PC Cooling System PC Cooling system maintenance Power Supply Common Power Supply problems
8/10/2019 Course Outline (hardware servicing)
5/15
COURSE OUTLINE PC ASSEMBLY, HARDWARE CONFIGURATION &
SERVICING Chapter 3 - The PROCESSOR
Types of CPU x86, Celeron, Pentium I-IV, Itanium, Duron,Sempron, Athlon CPU speed
CPU socket/slot types Comparing different types of CPU How to identify CPUs physically Physical installation of CPU Installing CPU fan CPU Benchmarking CPU Overclocking
Upgrading CPU CPU maintenance CPU cleaning procedures Troubleshooting & testing CPU using processor diagnostic test
http://www.cnctc.com.ph/item/2009/12/a-glimpse-of-the-core-processors/catid/3http://www.cnctc.com.ph/item/2009/12/a-glimpse-of-the-core-processors/catid/3http://www.cnctc.com.ph/item/2009/12/a-glimpse-of-the-core-processors/catid/3http://www.cnctc.com.ph/item/2009/12/a-glimpse-of-the-core-processors/catid/38/10/2019 Course Outline (hardware servicing)
6/15
COURSE OUTLINE PC ASSEMBLY, HARDWARE CONFIGURATION &
SERVICING Chapter 4 - The MOTHERBOARD
Types of motherboards Motherboard layout, form factors Motherboard Identification Motherboard components ROM BIOS Motherboard BUSSES Configuring motherboard jumper settings Upgrading motherboards
Signs of trouble with the motherboard Common motherboard problems Motherboard Maintenance Motherboard Cleaning procedures Troubleshooting and testing motherboards
8/10/2019 Course Outline (hardware servicing)
7/15
COURSE OUTLINE
PC ASSEMBLY, HARDWARE CONFIGURATION &SERVICING
Chapter 5 - The MEMORY Types of Memory Comparing different types of memory
Memory identification Adding and Removing Memory Memory packaging Memory upgrading Memory Maintenance
Memory cleaning procedures Determine failed memory devices using memory diagnostics
test Troubleshooting RAM errors
8/10/2019 Course Outline (hardware servicing)
8/15
Chapter 6 - STORAGE DEVICES The HARD DRIVES Types of hard drives Hard drive manufacturers
Hard Drive Identification Identifying drive capacity Hard drive controllers IDE/SCSI cables Hard drive configuration (Master/Slave layout) Hard drive installation Upgrading to large Hard-disks Optimizing hard disk performance Hard drive maintenance Hard drives problems troubleshooting and repairing The FLOPPY DRIVES Types of diskettes Floppy drive identification Floppy drive controller Setting drives and cable orientation
Replacing a floppy drive Floppy disk and drive Care Floppy drive maintenance Floppy drive cleaning procedures Floppy drive problems and solutions
8/10/2019 Course Outline (hardware servicing)
9/15
Chapter 7 - OTHER DATA STORAGE DEVICES CDROM drive
DVD/DVD+R/RW drive CD-R drive CD-RW drive CD/DVD controllers CD/DVD configuration (Master/Slave layout)
CD/DVD installation and upgrading Transfer Speed Device Data throughput CDROM maintenance CDROM cleaning procedures
Trouble shooting and repairing common CDROM drive problems REMOVABLE DRIVES Troubleshooting External Storage device
8/10/2019 Course Outline (hardware servicing)
10/15
Chapter 8 - I/O DEVICES & DISPLAYS PC MONITOR Keyboards Connecting keyboards Keyboard maintenance Keyboard cleaning procedure Troubleshooting and Repairing common keyboard errors Joysticks Web Cams Connecting a Web Cam Maintenance of a Web Cam
Speakers Connecting Speakers Maintenance of speakers Printers Types of printers Installing a printer Diagnosing Printer problems Solving common printer problems Mouse Mouse interfaces (PS2, Serial, USB and wireless) Mouse cleaning procedures Troubleshooting and repairing common mouse problems
8/10/2019 Course Outline (hardware servicing)
11/15
Chapter 9 - EXPANSION CARDS/PERIPHERAL DEVICES Expansion Slots Proper insertion of expansion card Replacing and removing expansion card Display /Video or Graphics card Graphics adapter installation Adding ad Removing video card Display card Maintenance Display card cleaning Symptoms of trouble with display adapter
Common problems of graphics adapter TV Cards Adding and Removing TV tuner card Sound Cards Adding and Removing Sound card LAN Cards Adding and Removing LAN card Modem Adding and removing Internal modem Adding and removing External modem Scanner
8/10/2019 Course Outline (hardware servicing)
12/15
Chapter 10 - PC PORTS Serial Port Configuring Serial port Symptoms of trouble with serial port Repairing common serial ports problems Adding and replacing serial ports Parallel Port Configuring parallel port
Symptoms of trouble with parallel port Repairing common parallel port errors Adding parallel port USB Port
Symptoms of trouble with USB port Repairing common USB errors Firewire Port Symptoms of trouble with Firewire port
8/10/2019 Course Outline (hardware servicing)
13/15
Chapter 11 - PC Assembly/Disassembly
Safety Concerns
Heat Factors Static Electricity
Electro Static Discharge (ESD)
Radio Frequency Interference
AC Power
Spikes, Brownouts, Blackouts
UPS
Common errors occurring after PC Assembly Properly assemble a Personal Computer
Properly disassemble a Personal Computer
8/10/2019 Course Outline (hardware servicing)
14/15
Chapter 12 - BIOS/CMOS Management
BIOS
Function of a BIOSAccessing CMOS Setup
Navigating and Changing CMOS values
Upgrading the BIOS
Troubleshooting system faults using POST
BIOS and POST codes
Using POST audio and Video error codes
Standard IBM POST error codes Determining what POST can not test
Upgrading the BIOS
http://www.cnctc.com.ph/item/2009/12/computer-error-beep-codes/catid/3http://www.cnctc.com.ph/item/2009/12/computer-error-beep-codes/catid/38/10/2019 Course Outline (hardware servicing)
15/15
Chapter 13 - Advance PC HARDWARE Servicing
PC Troubleshooting strategy
Designing a troubleshooting methodology
Establishing where to begin the testing
Determining common causes of failures
Finding and isolating the board with the problem Utilizing advance diagnostic programs to test for:
Solving Interrupt (IRQ) and I/O conflicts
Recommended