Copyright © 2012 Callbox. All rights reserved

Copyright © 2012 Callbox. All rights reserved.

Copyright © 2012 Callbox. All rights reserved.

Copyright © 2012 Callbox. All rights reserved.

Appointment Setting

Lead Generation

Call-To-Invite

Data Verification

Client Profiling

Market Research

Custom Email Templates

Scheduled Email Triggers

Pull-up Email History

Mailing Report and Stats

Web Design

Landing Pages

Search Engine Optimization

Pay-per-Click Campaigns

LinkedIn, Facebook and

Twitter Updates

Telemarketing Email Marketing Web Marketing Social Media Mktg

Access and Create Targeted Lists fromAccess and Create Targeted Lists fromOver 35 Million Decision MakersOver 35 Million Decision Makers

Copyright © 2012 Callbox. All rights reserved.

Major Clients

Software | IT Products and Services | Commercial Cleaning | Advertising | RetailEducation and Training | Financial and Insurance | Healthcare

Logistics | Real Estate | Travel

Over 7,000 companies served around the world

Copyright © 2012 Callbox. All rights reserved.

Top Outsourcer of the Year

1st in Percentage Growth of Sales Revenue

2nd in Number of Business-to-Business AgentsTop Outsourcer AwardsContact Center World

Awards

Leading Provider of Outsourced Sales and Marketing Services The Black Book of Outsourcing

Top SMO Service Provider based on Customer Satisfaction Ratings

Recognized for Excellence Across Nine Performance Criteria

Top 50 Teleservices Agencies RankingCustomer Interaction Solutions Magazine

Top 50 Teleservices Agencies

12th in the US Market

10th in the International Market

Copyright © 2012 Callbox. All rights reserved.

The Callbox Process

9

Notice ofAward of ContractCalling can begin within 2 weeks.

1

Kick-Off MeetingConfer with your Campaign Specialist, Research and Data Analyst, Quality Analyst

2

Campaign Materials DevelopmentCall Script, FAQs and Brochures

3

Product Training / Simulation CallsDay after Script Approval

4

Database PreparationAnd set-up of Pipeline CRM

5

Start of Calling CampaignWithin 7 Days of Database Approval

6Weekly Campaign ReportingPipelineCRM, Campaign Status

End-of-Month Campaign Summary ReportingWithin 3 Days 7

Followed by Email CampaignOn Scheduled Triggers

8

Copyright © 2012 Callbox. All rights reserved.

Copyright © 2012 Callbox. All rights reserved.Copyright © 2010 Callbox. All rights reserved.

Identification of a Successful CallAgent reviews Client's calendar prior

to setting appointments. (for appointment setting only)

Lead QualificationQuality Analyst listens

to call recording.

Successful Calls that require additional information are tagged for follow-up.  An agent corrects or gathers the additional information and the Lead is resubmitted for qualification. 

START of Call Campaign

Send to Quality AnalystAgent tags success calls as “For Lead Qualification" in

the PipelineCRM.

Lead RegistrationSuccessful Call

approved by the QA appear in the

PipelineCRM and on the Client’s calendar.

Email Delivery/Web Pick-upPipelineCRM sends notification email to the Client. Client follows email link to view successful calls generated.

Lead Qualification Process

Copyright © 2012 Callbox. All rights reserved.

The Callbox Data WarehouseProfiled by Country

Over 35 MillionDecision Makers

Filterable Data

United States (20,388,366)Canada (1,707,888)Australia (1,133,555)United Kingdom (885,857)Singapore (357,618)Malaysia (255,273)China (213,040)New Zealand (128,708)Indonesia (122,589)India (52,300)Hong Kong (75,075)Philippines (49,454)Thailand (42,184)

Copyright © 2012 Callbox. All rights reserved.

Copyright © 2012 Callbox. All rights reserved.

Home

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Calendar

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Accounts

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Appointment Details

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Contact Information and History

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Call Agent’s Screen

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List Editor

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Reports

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Detailed Performance Report

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Database Validation/Verification

Data Cleansing/Scrubbing

Database/Customer Profiling

Market Research

Other Telemarketing Services

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Email Marketing Services

Custom Email Templates

Scheduled Email Triggers

Pull-up Email History

Mailing Report and Statistics

Copyright © 2012 Callbox. All rights reserved.

Online Marketing Services

Web Design and Development

Search Engine Optimization

Copyright © 2012 Callbox. All rights reserved.

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