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Copyright © 2010 Pearson Education International Chapter 19 - 1
Applying and Interviewing Applying and Interviewing for Employmentfor Employment
Copyright © 2010 Pearson Education International Chapter 19 - 2
Learning ObjectivesLearning Objectives
• Define the purpose of application letters and
explain how to apply the AIDA model to them
• Describe the typical sequence of job
interviews
• Describe briefly what employers look for
during an employment interview and pre-
employment testing
Copyright © 2010 Pearson Education International Chapter 19 - 3
Learning ObjectivesLearning Objectives
• List six tasks you need to complete to
prepare for a successful job interview
• Explain the three stages of a successful
employment interview
• Identify the most common employment
messages that follow an interview and
explain when you would use each one
Copyright © 2010 Pearson Education International Chapter 19 - 4
Employment MessagesEmployment Messages
• Application letters
• Job-inquiry letters
• Application follow-ups
Copyright © 2010 Pearson Education International Chapter 19 - 5
Application LettersApplication Letters
• Accompany the résumé
– What you are sending
– Why you are sending it
– Benefits of reading it
Copyright © 2010 Pearson Education International Chapter 19 - 6
Tips for Application Tips for Application LettersLetters
• Be clear and specific
• Show you are informed
• Don’t volunteer salary information
• Keep it short
• Show some personality
• Aim for high quality
Copyright © 2010 Pearson Education International Chapter 19 - 7
Types of Application Types of Application LettersLetters
• Solicited
• Unsolicited
Copyright © 2010 Pearson Education International Chapter 19 - 8
Using the AIDA ModelUsing the AIDA Model
• Attention
• Interest
• Desire
• Action
Copyright © 2010 Pearson Education International Chapter 19 - 9
Application Follow-UpsApplication Follow-Ups
• Update application
• Show your interest
• Show persistence
• Show your commitment
Copyright © 2010 Pearson Education International Chapter 19 - 10
Employment InterviewsEmployment Interviews
• Organization’s objective
– Match applicants with the organization
• Applicant’s objective
– Match goals and abilities with the job
Copyright © 2010 Pearson Education International Chapter 19 - 11
Sequence of InterviewsSequence of Interviews
• Screening stage
• Selection stage
• Final stage
Copyright © 2010 Pearson Education International Chapter 19 - 12
Types of InterviewsTypes of Interviews
• Structured
• Panel
• Behavioral
• Working
• Unstructured
• Group
• Situational
• Stress
Copyright © 2010 Pearson Education International Chapter 19 - 13
Interview MediaInterview Media
• Telephone
• Email and IM
• Video technology
• Virtual online
Copyright © 2010 Pearson Education International Chapter 19 - 14
What Do Employers What Do Employers Seek?Seek?
• Organization fit
– Personality
– Background
– Style
• Qualifications
– Education
– Experience
– Skills
Copyright © 2010 Pearson Education International Chapter 19 - 15
Preemployment TestingPreemployment Testing
• Integrity tests
• Personality tests
• Job-skills tests
• Substance tests
• Background checks
Copyright © 2010 Pearson Education International Chapter 19 - 16
Interview PreparationInterview Preparation
• Learn about the organization
• Think ahead about questions
• Bolster your confidence
• Polish your interview style
• Plan to look your best
• Be ready when you arrive
Copyright © 2010 Pearson Education International Chapter 19 - 17
Learn About the Learn About the CompanyCompany
• Operations
• Markets
• Challenges
Copyright © 2010 Pearson Education International Chapter 19 - 18
Plan to Answer Plan to Answer QuestionsQuestions
• The hardest decision you ever made
• Your greatest weaknesses
• Goals over the next five years
• What you didn’t like about prior jobs
• Some information about yourself
Copyright © 2010 Pearson Education International Chapter 19 - 19
Prepare Some QuestionsPrepare Some Questions
• Are these my kind of people?
• Can I do the work and will I enjoy it?
• Is this the job I want?
• Does the job pay what I’m worth?
• Who would I be working for?
• What sort of future can I expect?
Copyright © 2010 Pearson Education International Chapter 19 - 20
Build Your ConfidenceBuild Your Confidence
• Minimize weaknesses
• Maximize strengths
• Manage apprehension
Copyright © 2010 Pearson Education International Chapter 19 - 21
Polish Your Interview Polish Your Interview
StyleStyle• Mock interviews
• Nonverbal skills
• Voice training
Copyright © 2010 Pearson Education International Chapter 19 - 22
A Professional ImageA Professional Image
• Business clothing
• Good grooming
• Appropriate behavior
Copyright © 2010 Pearson Education International Chapter 19 - 23
Be Ready When You Be Ready When You ArriveArrive
Planning Traveling Waiting
Your Résumé
Support Papers
Your Portfolio
The Location
The Route
Travel Time
Review and Plan
Be Professional
Practice Courtesy
Copyright © 2010 Pearson Education International Chapter 19 - 24
The Interview ProcessThe Interview Process
1. Warm-up stage
2. Question-and-answers
3. Close of the interview
Copyright © 2010 Pearson Education International Chapter 19 - 25
The Warm-Up StageThe Warm-Up Stage
• First impressions
• Body language
• Social skills
Copyright © 2010 Pearson Education International Chapter 19 - 26
Questions-and-AnswersQuestions-and-Answers
• Deal with questions
• Listen to the interviewer
• Handle discrimination
Copyright © 2010 Pearson Education International Chapter 19 - 27
Close of the InterviewClose of the Interview
• Conclude gracefully
• Discuss salary
• Review notes
Copyright © 2010 Pearson Education International Chapter 19 - 28
Follow-Up After Follow-Up After InterviewsInterviews
• Thank-you messages
• Inquiry messages
Copyright © 2010 Pearson Education International Chapter 19 - 29
More Follow-Up More Follow-Up MessagesMessages
• Requesting more time
• Accepting job offers
• Declining job offers
• Resigning from a job
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