Copyright © 2001, ZapThink, LLC Service Orient or Be Doomed! Ronald Schmelzer Senior Analyst...

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Copyright © 2001, ZapThink, LLC

Service Orient or Be Doomed!Service Orient or Be Doomed!

Ronald SchmelzerSenior AnalystZapThink, LLC

Copyright © 2001, ZapThink, LLC

The Book

• Service Orient or Be Doomed! How Service Orientation will Change your Business

• Published by Wiley

• AVAILABLE EVERYWHERE!

Copyright © 2001, ZapThink, LLC

The Problems of IT are The Problems of Business

Copyright © 2001, ZapThink, LLC

Business Constant: Change

CHANGE

CompetitionCompetition

Changing Changing MarketplaceMarketplace

CustomeCustomer r DemandsDemands

Mergers & Mergers & AcquisitionsAcquisitions

Optimizing Optimizing ProcessesProcesses

New New TechnologieTechnologiess

Business Business PartnersPartners

A Business is Never A Business is Never STATICSTATIC

Copyright © 2001, ZapThink, LLC

The Business Inflexibility Trap

• The Mother of All Business Problems• The Fear of Change• Compliance Conundrum• IT – Business Change Impediment

Copyright © 2001, ZapThink, LLC

If you are in a Hole, Stop Digging!

• IT Decision Making’s Fatal Flaw• The IT “Rat’s Nest”• Why are the Nerds sitting at their own table?

Copyright © 2001, ZapThink, LLC

What really Happened to e-Business?

• The promise of e-Business

• The reality of IT’s ability to deliver

• How to think like an e-Business person

• Why the Systems Integrators aren’t helping anymore

• Thrift: Get Used to It!

Copyright © 2001, ZapThink, LLC

What do you Want your IT to Do Anyways?

• Everyone’s a Grandma

• Middleware: Solution or Problem?

• Automation Paradox

• Business Process: Sweetness or Hellspawn?

• The Missing link in the IT Chain

Who’s in control of IT Anyways?

Copyright © 2001, ZapThink, LLC

The Secret Sauce:Loose Coupling

• Power of Abstraction

• Running IT Like a Railroad

• Power of Open Standards

• How to Think Loosely Coupled

• Secret of the Best Ice Skaters

How loose is YOUR coupling?

Copyright © 2001, ZapThink, LLC

Service Orientation:Light at the End of the Tunnel

• Service Orientation: a business approach• What’s a Service anyways?• Services + Loose Coupling = Agility• Integration Process

Copyright © 2001, ZapThink, LLC

Is there an Architect in the House?

• New Discipline of Architecture

• Just How Big is the Big Picture

• Where are the Architects?

• Whither the IT Department?

Copyright © 2001, ZapThink, LLC

How to Think Service-Oriented

• Service-Orientation is about change• Identifying the Problem• Process Decomposition• Find your Champion

Copyright © 2001, ZapThink, LLC

Tackling the Inertia in the Organization

• Return of the Luddites• Quantifying the value of Service-Orientation• Reaching the SOA Tipping Point• Bye Bye IT Silos

Copyright © 2001, ZapThink, LLC

Building Agility with Agility

• Death to the SDLC!

• The Four Pillars of Service-Oriented Development

• Build, Buy, or Repurpose?

• Reuse: The Holy Grail of IT

Copyright © 2001, ZapThink, LLC

Becoming a Service-Oriented Enterprise

• Making IT Matter

• Building Metaprocesses

• The Sunset of Legacy

• The Vision of the Business Web

What Does it All Mean?

Copyright © 2001, ZapThink, LLC

The Book

• Service Orient or Be Doomed! How Service Orientation will Change your Business

• Published by Wiley

• AVAILABLE EVERYWHERE!

Copyright © 2001, ZapThink, LLC

Thank You!

ZapThink is an industry analysis firm focused exclusively on XML, Web Services, and Service-Oriented Architecture.

Ronald Schmelzer

rschmelzer@zapthink.com

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