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ContinuityContinuitymauritiusmauritius focuses on Business Continuity Management and helps clients prepare for any potential threat to their business
as a result of unforeseen or sudden disruptions.
C o n t i n u i t ymauritius
The core of the highly skilled and experienced team behind ContinuityMauritius The core of the highly skilled and experienced team behind ContinuityMauritius
has been together for almost two decades after successful individual careers has been together for almost two decades after successful individual careers
in this specialist fi eld with a number of major multinational corporations. in this specialist fi eld with a number of major multinational corporations.
Through a comprehensive range of professional services backed by an Through a comprehensive range of professional services backed by an
unrivalled nation-wide infrastructure of facilities, including products and unrivalled nation-wide infrastructure of facilities, including products and
resources, ContinuityMauritius is uniquely positioned to provide clients with resources, ContinuityMauritius is uniquely positioned to provide clients with
total business continuity solutions and complete outsourcing services.total business continuity solutions and complete outsourcing services.
ContinuityMauritius is committed to establishing client partnerships that ContinuityMauritius is committed to establishing client partnerships that
addresses the onerous task of creating and maintaining plans to ensure that addresses the onerous task of creating and maintaining plans to ensure that
the business operates eff ectively in the face of all risks and threats. By eff ectively the business operates eff ectively in the face of all risks and threats. By eff ectively
passing on this responsibility to ContinuityMauritius, clients are freed up to passing on this responsibility to ContinuityMauritius, clients are freed up to
concentrate on creating competitive advantage and enhanced profi tability in concentrate on creating competitive advantage and enhanced profi tability in
their core business.their core business.
www.continuitymauritius .com
DISASTER DISASTER MANAGEMENTMANAGEMENT
C o n t i n u i t ymauritius
www.continuitymauritius .com
So l u t i on s and Se r v i c e sSo l u t i on s and Se r v i c e s
ContinuityMauritius is uniquely positioned to help clients address these challenges ContinuityMauritius is uniquely positioned to help clients address these challenges
through the provision of a comprehensive portfolio of solutions and services that are through the provision of a comprehensive portfolio of solutions and services that are
provided through four primary operational divisions within the company:provided through four primary operational divisions within the company:
Professional BCM ConsultancyProfessional BCM Consultancy
Business Continuity TrainingBusiness Continuity Training
Off -Site Recovery ServicesOff -Site Recovery Services
Off -Site Work Area RecoveryOff -Site Work Area Recovery
FRAUDFRAUD
Continuitymauritius is a proudly Mauritian company based on an
extremely strong partnership of committed stakeholders focused on the provision of measurable business value to clients. Its shareholding consists of Birger and South Africa's ContinuitySA. This combination of skill and resources effectively offers the ultimate solution for Business Continuity Management in that the essential elements of any program of this nature are more than catered for by the individual knowledge base and infrastructural capabilities of each of these companies.
C o n t i n u i t ymauritius
Advan t age s o f Fo rma l Bu s i ne s s Advan t age s o f Fo rma l Bu s i ne s s Con t i nu i t y Managemen t ( BCM)Con t i nu i t y Managemen t ( BCM)
Minimise the eff ect of a disruption on an organisationMinimise the eff ect of a disruption on an organisation
Reduce the risk of fi nancial loss
Retain company image and give clients and suppliers Retain company image and give clients and suppliers
confi dence in the organisation’s servicesconfi dence in the organisation’s services
Enable the recovery of a client’s critical systems within
an agreed timeframe
Meet legal and statutory obligationsMeet legal and statutory obligations
Measure the level of compliance to international
business continuity standards from the BCI
Business Continuity Management Business Continuity Management is implemented by utilising the BCM lifecycleis implemented by utilising the BCM lifecycle
STAGE 1:STAGE 1: Understanding your business ‒ a Business impact Analysis and Risk Assessment is carried out to identify
those operational functions whose continuous operation is deemed to be critical to the survival of the organisation.
This phase identifi es the critical business processes; the timescales in which these processes must be recovered; any
potential risk exposures; and the internal and external resources and services required by those processes to restore
and then continue operation to an acceptable level.
Stage II: BCM Strategy ‒ The outcome of this phase is a strategy for business continuity management whereby the BCM
framework and requirements are detailed.
Existing strategies already in place are evaluated and evaluated against the priority needs identi_ ed.
STAGE III: STAGE III: BCM Response ‒ In this stage, the management, departmental, IT and support recovery plans are developed
and implemented to support the strategy identifi ed in phase two.
STAGE IV:STAGE IV: BCM Culture ‒ In this phase BCM is marketed throughout the organisation through the use of training,
corporate newsletters, etc. Awareness levels of BCM are raised throughout the organisation.
STAGE V: STAGE V: Exercising, Maintenance and Audit ‒ without regular testing and maintenance of the business continuity
plans, the organisation runs the risk of relying on plans that could be out of date and insuffi cient to meet the
company’s requirements in the event of a disaster.
C o n t i n u i t ymauritius
www.continuitymauritius .com
ContinuityContinuitymauritiusmauritius services are focused on the provision of end-to-end, comprehensive business continuity management services, including risk assessment,
business impact analysis, business and IT continuity plans and crisis management plans.
Continuity Mauritius offers your organisation resources to implement and maintain
effective business continuity programmes. Where required, we offer training to
instill the right skills and approach that will enable your organisation to successfully
maintain its business continuity programme.
All business continuity consultants seconded to our clients are qualified members
of the Business Continuity Institute and subscribe to the code of practice and ethics
for business continuity practitioners. This means that our consultants are highly
experienced in conducting business impact analyses; risk assessments; developing
and maintaining business and IT continuity plans; crisis management plans; BCM
auditing; and testing.
SUPPLY CHAIN DISRUPTIONSSUPPLY CHAIN DISRUPTIONS
Contact our business continuity management team to assist your company Contact our business continuity management team to assist your company
with your business continuity programmewith your business continuity programme
C o n t i n u i t ymauritius
Comp le t e Comp l e t e Con t i nu i t y Con t i nu i t y T r a i n i ngT r a i n i ng
Course Overview
Business Continuity is a key issue in
the business world and should be
on the agenda in every boardroom.
The last decade has seen a wealth of
information on the subject become
available and standards have been
published and accepted. Standards
provide for best practice and serve
as benchmarks, providing the
criteria upon which measurement
is based, but are not designed to
provide the practical knowledge and sound understanding
of best practice, including the business continuity lifecycle
required to successfully initiate, implement and maintain an
effective Business Continuity Management Programme.
ContinuitySA, with management control in Continuity
Mauritius, has over the years designed and built several
customrecovery sites, created many viable recovery
strategies on behalf of their blue chip clients, performed
hundreds of Risk & Impact analyses and compiled
thousands of Business Continuity Plans covering virtually
every type of business or system that exists. This practical
knowledge and the wealth of experience acquired over the
years is now available to be shared with you.
Over three days, the Complete Continuity® Training
Programme will cover all components of business continuity,
with several modules being presented that build upon
each other. The entire life-cycle of business continuity
is explored, using case studies, classroom exercises and
appropriate audio and visual aids. The focus of the training
programme is on the practical application of sound business
continuity principles, using the wealth of how-to knowledge
resident within Continuity Mauritius.
ContinuitySA as a leader in the field has always adhered
The programme will cover the following topics in detail
Introduction & overviewIntroduction and conceptsHistory and evolution of Business Continuity Management (BCM)\Current international and local statusAnalysis of available statistics, e.g. causes of disastersDefi nition of terms: DRP, BCP, RA, BIA, RTO, RPO, LBC, CMP, etc.International drivers and legislationLocal drivers and legislationBCM lifecycle synopsisStructure and responsibilitySenior Management responsibility and liabilityBusiness Continuity Institute Good Practice GuideBritish Standards Institute’s BS25999
Project Initiation and ManagementDefi nition of project management Project management objectives Steering committees, BCM teams, other roles and responsibilities Project initiation approach Project life cycle (feasibility, planning & design, development, turnover and start-up BCM project milestones
Business Impact AnalysisBusiness Impact Analysis defi nitions What is Business Impact Analysis? Recovery Time Objective and Recovery Point Objective explained Critical Business Processes versus Mission Critical Activities Options to perform Business Impact Analysis Available Tools Key staffi ng considerations: executive management, management, IT staff , other participants, communication Establishing the BIA project BIA workshops & interviews Information analysis Business Impact Resource Recovery Analysis Report generation
Risk AnalysisWhat is Risk Analysis? Purpose and objectives PTO
C o n t i n u i t ymauritiusIdentifying and evaluating risk Risk avoidance, transfer, control and acceptance Risk evaluation objectives Political risks, physical risks, business risks, human risks, security risks, technological risk. Establishing the Risk Analysis project Quantifi cation methods Combining business impact analysis and risk analysis Risk / Impact matrices
Business Continuity Management StrategyWhat is Business Continuity Management Strategy? Why have a formal published recovery strategy? Strategic planning Project considerations and milestones BCM policy BC teams and composition BCM requirements Recovery solution selection Process level recovery strategies Team structures Gap analysis Maintenance strategies Testing strategies BCM audit strategies
Business Continuity PlanningWhat are Business Continuity Plans? BCM response Plan structure Scenario based planning and where it fi ts? What to plan for? BCM tools Plan content Actions and procedures Advanced considerations
IT Continuity PlanningWhat are IT Continuity Plans? Off -site IT recovery solutions 3rd party suppliers System interfaces Telephony and faxing WAN recovery Backups Data replication
Crisis Management PlanningWhat is Crisis Management Planning? Diff erences between Crisis plans and Continuity Plans Emergency Response Plans Plan levels Contents of Crisis Management Plan Media and communications Command centres Staff considerations Development methodology
Testing & ExercisingWhat is testing? What is exercising? Types of tests & exercises Triggers Frequency Special considerations How to plan & perform physical tests How to plan and perform desktop exercises
BCM Maintenance & Change ManagementWhat is maintenance? Types of maintenance Triggers Frequency Pro-active change management Documentation issues
continued
to the bestof local and international standards for
Business Continuity.
The Complete Continuity® Training Programme covers
all subjects listed in the Business Continuity Institute’s
Good Practice Guide and the British Standards
(BS25999) on Business Continuity.
continued
www.continuitymauritius .com
FIREFIRE
C o n t i n u i t ymauritius
D i s a s t e r R e cove r y So l u t i on s t o k eep D i s a s t e r R e cove r y So l u t i on s t o k eep you i n Bu s i ne s syou i n Bu s i ne s sOur customers trust our disaster recovery solutions to keep them in Our customers trust our disaster recovery solutions to keep them in
business when they experience a serious disruption.business when they experience a serious disruption.
We can get you back in business whether you have distributed systems We can get you back in business whether you have distributed systems
or a central mainframe environment. or a central mainframe environment.
Our D i s a s t e r R e cove r y s t andby Ou r D i s a s t e r R e cove r y s t andby s e r v i c e s c a t e r f o rs e r v i c e s c a t e r f o r
•• all types of technology and storage platformsall types of technology and storage platforms
•• network solutionsnetwork solutions
•• experienced and dedicated technical supportexperienced and dedicated technical support
•• redundant power and communication feedsredundant power and communication feeds
•• numerous work station recovery areasnumerous work station recovery areas
You can depend on our many years of experience in conducting
recovery tests and supporting clients during a disaster to help you
meet your corporate governance requirements.
Our ded i c a t ed da t a c en t r e s a r e f u l l y Ou r ded i c a t ed da t a c en t r e s a r e f u l l y equ ipped , s e cu r e and suppo r t ed by a equ ipped , s e cu r e and suppo r t ed by a c omp l e t e l y r edundan t i n f r a s t r u c tu r e comp l e t e l y r edundan t i n f r a s t r u c tu r e wh i ch i n c l ude swh i ch i n c l ude stemperature controlled computer roomstemperature controlled computer rooms
fire detection and suppression systems
24 hour security control24 hour security control
D i s a s t e r r e cove r y bene f i t sD i s a s t e r r e cove r y bene f i t sWhen you subscribe to our services you are assured that your business will benefit from:
Our ability to off er you fl exible standby services that meet your
requirements
Our outsourced recovery services for conducting your disaster
recovery tests on your behalf
Our proven infrastructure that has supported a number of disaster
recovery tests
Our managed services to support your high availability solutions
Telecommunications expertise to assist with network
configurations
Our proven ability to support clients during a disaster
Contact our service representative to help you customise a cost effective disaster recovery solution.
Make su r e you c an s l e ep we l l know ing t ha t you have c a t e r ed f o r you r bu s i ne s s r e cove r y needs by u t l i s i ng ou r d i s a s t e r r e cove r y s o l u t i on s
C o n t i n u i t ymauritius
C o n t i n u i t ymauritiusContinuitymauritius
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