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Contents 1. Introduction and Contacts…….…....P01
2. Qualifications Pack……….….….........P02
3. Glossary of Key Terms …………..……P03
4. OS Units……….……………………..………P05
5. Nomenclature for QP & OS………....P32
6. Assessment Criteria.......................P34
SECTOR: INSTRUMENTATION AUTOMATION SURVEILLANCE & COMMUNICATION
SUB-SECTOR: Automation
OCCUPATION: Product Engineering / System Design
REFERENCE ID: IAS/Q8005
ALIGNED TO: NCO-2015/ NIL
Industrial Automation Specialist: Provides solutions to automation problems for
manufacturing and process industries.
Brief Job Description: Capturing user needs, designing, assembling, testing and
I&C of Automation Systems involving electrical, electronic, mechanical,
pneumatic, hydraulic components, Control Panels, PLCs, SCADA, communication
and software.
Personal Attributes: The individual must have interdisciplinary aptitude, pay
attention to details, does logical thinking, and has ability to work within the
factory and customer sites in a team environment and under deadlines.
technology consul t ing
What are Occupational
Standards (OS)?
OS describe what
individuals need to do, know and understand in order to carry out a particular job role or function
OS are
performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding
Contact Us: IASC Sector Skill Council 201-202 STBP NSIC Complex (Gate No. 02), Okhla Industrial Area, New Delhi-110020 Phone: +91-11-41072471-73
E-mail: info@iascsectorskillcouncil.in
Qualifications Pack- Industrial Automation Specialist
EYE ON IT Current Industry Trends
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Introduction
QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR INSTRUMENTATION AUTOMATION SURVEILLANCE & COMMUNICATION INDUSTRY
Qualifications Pack For Industrial Automation Specialist
2
Job Role Industrial Automation Specialist
Role Description
Capturing user needs, designing, assembling, testing and I&C of Automation Systems involving electrical, electronic, mechanical, pneumatic, hydraulic components, Control Panels, PLCs, SCADA, communication and software.
NSQF level
Minimum Educational Qualifications
Maximum Educational Qualifications
5
Bachelor Degree in Engineering (Electrical, Electronics, Mechatronics, Instrumentation) or M.Sc. (Electronics)
NA
Training NA
Minimum Job Entry Age 21 Years
Experience No prior experience required
Applicable National Occupational
Standards (NOS)
Compulsory:
1. IAS/N2000 Design and Assemble Automation System
2. IAS/N2001 Technical Support for Installation and Commissioning of Control Panel
3. IAS/N2002 Coordination With Different Stakeholders
4. IAS/N2003 Health and Safety in Workplace Optional: Not applicable
Performance Criteria As described in the relevant OS units
Pack Code IAS/Q8005
Job Role Industrial Automation Specialist
Credits(NSQF)
TBD Version number 1.0
Sector Instrumentation Automation Surveillance and Communication
Drafted on 30/07/2016
Sub-sector Automation Last reviewed on 30/07/2016
Occupation Product Engineering / System Design
Next review date 30/07/2019
Job
Det
ails
Qualifications Pack For Industrial Automation Specialist
3
Keywords /Terms Description
Sector Sector is a conglomeration of different business operations having similar business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.
Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.
Occupation Occupation is a set of job roles, which perform similar/ related set of functions in an industry.
Function Function is an activity necessary for achieving the key purpose of the sector, occupation, or an area of work, which can be carried out by a person or a group of persons. Functions are identified through functional analysis and form the basis of OS.
Sub-function Sub-functions are sub-activities essential to fulfil the achieving the objectives of the function.
Job role Job role defines a unique set of functions that together form a unique employment opportunity in an organization.
Occupational Standards (OS)
OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.
Performance Criteria Performance criteria are statements that together specify the standard of performance required when carrying out a task.
National Occupational Standards (OS)
NOS are occupational standards which apply uniquely in the Indian context.
Qualifications Pack (QP) QP comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A QP is assigned a unique qualifications pack code.
Unit Code Unit code is a unique identifier for an Occupational Standard, which is denoted by an ‘N’
Unit Title Unit title gives a clear overall statement about what the incumbent should be able to do.
Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.
Scope Scope is a set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on quality of performance required.
Knowledge and Understanding
Knowledge and understanding are statements which together specify the technical, generic, professional and organizational specific knowledge that an individual needs in order to perform to the required standard.
Organizational Context Organizational context includes the way the organization is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.
Def
init
ion
s
Qualifications Pack For Industrial Automation Specialist
4
Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish specific designated responsibilities.
Core Skills/ Generic Skills Core skills or generic skills are a group of skills that are the key to learning and working in today’s world. These skills are typically needed in any work environment in today’s world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles.
Keywords /Terms Description
DCS Distributed Control System
ESD Electro Static Discharge
FAT Factory Acceptance Test
HMI Human Machine Interface
I&C Installation & Commissioning
NOS National Occupational Standard
NSQF National Skill Qualifications Framework
PLC Programmable Logic Controller
SCADA Supervisory Control and Data Acquisition
Acr
on
yms
Back to top…
IAS/N2000 Design and Assemble Automation System
5
---------------------------------------------------------------------------------------------------------------------------------------
Overview
This OS unit is about designing and developing the automation and control system needed for industrial automation.
National Occupational
Standard
IAS/N2000 Design and Assemble Automation System
6
Unit Code IAS/N2000
Unit Title (Task) Design and Assemble Automation System
Description This OS unit is about capturing user requirements, designing the system and testing it to conform to the user specifications.
Scope The systems include components of different types: electrical components, electronic assemblies, instrumentation and sensors; electro-mechanical, pneumatic and hydraulic components, wiring, Control Panels, PLCs, SCADA, communication components and associated software.
This unit/ task covers the following:
Capturing the industry process
Capturing user requirements and specifications
Assist in deciding on deliverables and timelines
Designing and developing control system application.
Testing the system developed.
Achieving quality and productivity standards
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Capture the industry process
To be competent, the individual must be able to:
PC1. Understand and capture the general value chain of the end user industry PC2. Understand and capture the manufacturing process/system in the end user
industry PC3. Understand and capture the equipment used in different stages of the process PC4. Understand and capture the critical stages in the process PC5. Explain about the possible automation in the existing processes and global
trends in automation
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IAS/N2000 Design and Assemble Automation System
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Capture user requirements and specifications
To be competent, the individual must be able to:
PC6. Capture the client requirement at broad level from the proposal PC7. Plan for a site visit to capture detailed requirements PC8. Capture the process flow involved and the critical stages in the process during
site visit PC9. Deduce the safety aspect required in the critical stages of the process PC10. Capture the industrial and infrastructure process involved and the integration
requirement of the processes PC11. Discuss with client and Capture the automation requirement in the control
system PC12. Capture the purpose for automation and explain to the user about the
possible outcomes PC13. Collect the details of the equipment installed or to be installed PC14. Collect the requirement specification if already prepared by the user and
clarify on technical aspects PC15. Suggest globally practised and accepted automation systems if the user is not
aware of the technical specifications PC16. Capture the sub systems that are involved in the process PC17. Capture sensors and actuators requirement. PC18. Collect information on process logic PC19. Collect information for operator station screens PC20. Probe the user by asking multiple questions to have clarity on the user
requirement PC21. Summarize the user requirement specifications and confirm with the client
on their understanding
Assist in deciding on deliverables and timelines
To be competent, the individual must be able to:
PC22. Decide on whether the system can be developed as per the user requirement
PC23. Support the project manager in calculating the time required for each stage to ensure completion of project
PC24. Assist in preparing the work plan with deliverables and timelines PC25. Explain the expected output to the user
Design and develop control system application
To be competent, the individual must be able to:
PC26. Develop control system application as per user requirement by following the standard operating procedure (SOP) of the organization
PC27. Apply approved engineering concepts, processes and principles in developing the control panel application
PC28. Use organization approved software (system and application software) to develop the system
PC29. Identify the requirement of indications, switchgears and accessories PC30. Develop the control circuit drawing PC31. Prepare general arrangement diagram PC32. Prepare wiring plans
IAS/N2000 Design and Assemble Automation System
8
PC33. Integrate the main process system with the sub-systems as per the user requirement (e.g., using communication protocol)
PC34. Ensure that safety aspect of the process is captured in the design plan PC35. Send the designed panel diagram for review to the customer PC36. Ensure timely resolution of issues arising during the application development
process PC37. Elevate any issues as soon as identified to reporting manager PC38. Get concurrence on function design specifications PC39. Program PLC as per FDF PC40. Program SCADA Application PC41. PLC-SCADA Communication PC42. Complete the application development and get approval of the application
developed from the customer engineer PC43. Calculate the number of days needed for commissioning of the panel at site PC44. Create backup copies of all designs developed for control panel and store in a
secure location PC45. Document the usage of product (product manual) and store them for future
references
Test the system developed
To be competent, the individual must be able to: PC46. Locate field devices and their interface to PLC PC47. Test the system in off line mode using simulator PC48. Verify that the system conforms with all the user specifications during testing PC49. Rework if there are any issues found and fix them PC50. Test for integration of main system with the sub-systems (if applicable) PC51. Send the test report for review to the customer PC52. Perform Factory Acceptance Test (FAT) PC53. Perform site acceptance test plan
Achieve quality and productivity standards
To be competent, the individual must be able to: PC54. Ensure timely delivery of the control panel design as per agreed timeline PC55. Ensure that total cost and man hours spent is as per the budget planned PC56. Ensure compliance with relevant regulations, standards and codes of
practices PC57. Ensure compliance of the application with manufacturing requirements and
process capabilities analysis of the organization PC58. Ensure that the design conforms with normal safety standards PC59. Develop reliable panels so that the system does not fail during the usage
Knowledge and Understanding (K)
A. Organizational Context
(Knowledge of
the company /
organization and
The individual on the job needs to understand: KA1. Company’s code of conduct KA2. Organization culture KA3. Company’s reporting structure KA4. Company’s documentation policy KA5. Company’s line of business and product offerings
IAS/N2000 Design and Assemble Automation System
9
its processes) KA6. Company’s production policy KA7. Departments involved with production KA8. Quality and standards system followed in the company
B. Technical Knowledge
The individual on the job needs to know and understand: KB1. Electrical, electronics and instrumentation KB2. Basics of computers and human machine interface (HMI) KB3. Standard operating procedure (SOP) of the organization for control panel
development process KB4. Basics of machine safety (including electrical) and normal safety processes KB5. Quality, standards and guidelines to be followed during design development KB6. Control system module and technologies used in the automation process KB7. PLC, DCS programming software KB8. SCADA, HMI development software KB9. Application software, installation and debugging KB10. General arrangement drawing KB11. Electrical load calculations KB12. Piping and instrumentation diagram/drawing (P&ID) KB13. Basics on industrial process involved (example: oil and gas, refinery, etc.) And
the stages involved in the process KB14. Basics on infrastructure process involved in the industry (example: water
treatment plant, chilling units, etc.) KB15. Safety aspects to be inbuilt in the control panel system as per the process
requirement KB16. Instrumentation used in the factory and its wiring concept KB17. Electrical panel and wiring knowledge KB18. Testing process and parameters involved in the testing KB19. Electronics indicators, switchgears and panel accessories KB20. Sources and methods for obtaining required technical information for the
control panel being developed KB21. IEC standards KB22. Relevant regulations, standards and codes of practice and their implications
on the panel KB23. How to communicate with shop floor technicians in order to resolve any
discrepancies during commissioning KB24. Basic power systems, motor fundamentals, drive system fundamentals KB25. Relevant documents and documentation procedures used in the process
Skills (S)
A. Core Skills/ Generic Skills
Writing Skills
IAS/N2000 Design and Assemble Automation System
10
The individual on the job needs to know and understand how to: SA1. Compose e mails, letters and other official documents clearly SA2. Write user requirements SA3. Write technical specifications SA4. Write test reports SA5. Write technical documentation SA6. Write schedules and timelines
Reading Skills
The individual on the job needs to know and understand how to:
SA7. Read user requirements SA8. Read technical specifications SA9. Read standards and regulatory compliance documents SA10. Read schedules and timelines SA11. Read drawings
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know and understand how to: SA12. Question customers appropriately in order to understand the application and the requirements SA13. Discuss task lists, schedules, and work-loads with co-workers SA14. Give clear directions to customers SA15. Keep customers informed about progress SA16. Avoid using jargon, slang or acronyms when communicating with a customer SA17. Question customers appropriately in order to understand the nature of the problem and make a diagnosis SA18. report issues and problems to managers in clear terms
B. Professional Skills
Decision Making
The user/individual on the job needs to know and understand how to: SB1. Make decisions pertaining to the scope of work SB2. Make decisions pertaining to the appropriate solution to customer problem SB3. Make decisions pertaining to readiness of the system for supply SB4. Make decisions pertaining to readiness of customer site for installation SB5. Make decisions pertaining to work around for a problem
Plan and Organize
The user/individual on the job needs to know and understand: SB6. Plan and organize project - including requirements, design and integration, testing, installation and commissioning, Customer Acceptance Test and customer feedback SB7. Anticipate issues and have alternate strategy
Customer Centricity
IAS/N2000 Design and Assemble Automation System
11
The user/individual on the job needs to know and understand how to: SB8. Understand real needs of the customer and suggest most appropriate solution SB9. Support customer when they need help SB10. make customer happy and make them want to work with the company SB11. Manage relationships with customers who may be stressed, frustrated, confused, or angry SB12. Build customer relationships and rapport which promotes two way business
Problem Solving
The user/individual on the job needs to know and understand how to: SB13. Think through the problem, evaluate the possible solution(s) and suggest an optimum /best possible solution(s) SB14. Deal with clients lacking the technical background to solve the problem on their behalf SB15. Identify immediate or temporary solutions to resolve delays - and implement the proper solution when possible
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB16. Use the existing information to arrive at actionable decision points SB17. Use the existing information for improving the customer satisfaction SB18. Use the existing information to optimize solution and company business SB19. Analyze problems and identify causes and possible solutions
Critical Thinking
The user/individual on the job needs to know and understand how to: SB20. Apply, analyze, and evaluate the information gathered from observation, experience, reasoning, or communication, as a guide to thought and action SB21. Anticipate problems, risks and opportunities and utilize these for mitigation and business optimization
IAS/N2000 Design and Assemble Automation System
12
NOS Version Control
NOS Code IAS/N2000
Credits(NSQF)
TBD Version number 1.0
Industry Instrumentation Automation Surveillance and Communication
Drafted on 30/07/2016
Industry Sub-sector Automation Last reviewed on 30/07/2016
Occupation Product Engineering / System Design
Next review date 30/07/2019
Back to top…
IAS/N2001 Technical Support for Installation and Commissioning of Control Panel
13
--------------------------------------------------------------------------------------------- ------------------------------------------
Overview
This unit is about providing Technical Support for installing and commissioning the control panel at the site identified and ensuring its operation.
National Occupational
Standard
IAS/N2001 Technical Support for Installation and Commissioning of Control Panel
14
Unit Code IAS/N2001
Unit Title (Task) Technical Support for Installation and Commissioning of Control Panel
Description This OS unit is about providing Technical Support for commissioning and installing the control panel at the project site identified and ensuring its integration with the customer system and proper operation
Scope This unit/ task covers the following:
Capturing work requirement
Providing Technical Support for installation and commissioning
Rectifying identified errors
Achieving productivity, quality and safety standards as per company’s norms
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Capture work requirement
To be competent, the individual must be able to: PC1. Interact with the customer in order to understand and capture the site requirements, readiness and commissioning time schedule PC2. Plan the commissioning activities in consultation with the installation and commissioning team, based on customers’ requirements PC3. Understand the design drawing and clarify doubts/issues before going to the site PC4. Use prescribed drawings, job instructions or work manuals PC5. Check availability of panel and tools required for installation PC6. Check availability of resources at customer site
Provide Technical Support for Installation and Commissioning
To be competent, the individual must be able to: PC7. Ensure adequacy of working space, access and maintenance facilities at the site PC8. Supervise technicians to visually check the internal panel wiring and ensure that it is in accordance with the design drawing PC9. Carry out insulation check of internal panel wiring and devices within the panel PC10. Ensure that all devices in the panel are dirt free and the packaging has been completely removed PC11. Check if batteries and chargers have been assembled in accordance with the manufacturers recommended procedures PC12. Prepare the work sites test report and document for future use PC13. Ensure required tools for technicians to carry out the commissioning process PC14. Identify the conductors size and capacity for installation PC15. Ensure that the panel is positioned as prescribed, following safety norms PC16. Supervise technicians to connect with attention to socket outlets, switches and protective conductors PC17. Perform settings as per customer requirements on the equipment in each of
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IAS/N2001 Technical Support for Installation and Commissioning of Control Panel
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the panels PC18. Test all control system interlocks PC19. Check each digital control point by comparing the command at the control panel and status of the device that it controls PC20. Ensure that fuses, switches and other protective devices are labelled correctly PC21. Instruct to follow grounding and earthing procedures while commissioning PC22. Instruct to put up danger and warning notices, if necessary PC23. Ensure to follow company approved standard procedures by technicians in erection and commissioning process PC24. Test continuity, insulation resistance, functions of all devices, etc., after completion of installation PC25. Assist technicians for commissioning control panel PC26. Assist the customer in any tests to carry out on the installed panel PC27. Use the wiring diagram accurately to meet the specifications PC28. Ensure that applicable local electrical codes and standards are use
Rectify identified errors
To be competent, the individual must be able to: PC29. Give technical support immediately to the technicians to rectify any errors identified PC30. Report defective material or inadequate numbers to seniors PC31. Check the physical condition of the instruments PC32. Report about inadequate quantity of consumables such as connectors, screws, nuts, etc.
Achieve productivity, quality and safety standards as per company’s norms
To be competent, the individual must be able to: PC33. Achieve 100% work schedule as planned for the week PC34. Meet 100% daily or monthly target PC35. Achieve zero errors in commissioning as per company policy PC36. Achieve zero component damage PC37. Keep work area clean and organized PC38. Identify problems and alert in time PC39. Achieve 100% compliance with health and safety guidelines and rules
Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the company / organization and its processes)
The individual on the job needs to understand: KA1. Company’s policies on: incentives, delivery standards and personnel management, customer management KA2. Reporting and documentation processes KA3. Importance of the individual’s role in the workflow KA4. Reporting structure
B. Technical Knowledge
The individual on the job needs to know and understand: KB1. Electrical, electronics and instrumentation KB2. Electro-mechanical assembly and wiring instructions
IAS/N2001 Technical Support for Installation and Commissioning of Control Panel
16
KB3. General principles of wiring and assembly KB4. Generation, transmission and distribution principles of electricity KB5. Automation and electro mechanical control systems KB6. Operation of PLCs, relays, contactors, circuit breakers, solenoids, actuators, controllers etc. KB7. Motors, generators, starters and their controls KB8. Safety norms in handling electrical/electronic components and electrostatic discharge KB9. Customer safety requirements and other applicable safety standards KB10. Fundamentals of electricity such as Ohms law, difference between AC and DC, series and parallel connections KB11. Specific safety precautions while working in an electronic assembly unit KB12. Protective gear such as helmets, goggles, gloves, rubber shoes, etc. KB13. Selection and maintenance of various tools used during the installation process KB14. Frequently occurring errors, causes and preventive measures
Skills (S) [Optional]
A. Core Skills/
Generic Skills
Writing Skills
The individual on the job needs to know and understand how to: SA1. Compose e mails, letters and other official documents clearly SA2. Write site requirements SA3. Write acceptance test reports SA4. Write / modify technical documentation SA5. Write schedules and timelines SA6. Write issues, problems and resolutions
Reading Skills
The individual on the job needs to know and understand how to: SA7. Read user requirements SA8. Read technical specifications SA9. Read standards and regulatory compliance documents SA10. Read schedules and timelines SA11. Read drawings
Oral Communication (Listening and Speaking skills)
IAS/N2001 Technical Support for Installation and Commissioning of Control Panel
17
The individual on the job needs to know and understand how to: SA12. Question customers in order to understand the site requirements and readiness SA13. Discuss task lists, schedules, and work-loads with co-workers SA14. Give clear directions to customers SA15. Keep customers informed about progress SA16. Avoid using jargon, slang or acronyms when communicating with a customer SA17. Question customers appropriately in order to understand the nature of the problem and make a diagnosis SA18. Report issues and problems to managers in clear terms
B. Professional Skills
Decision Making
The user/individual on the job needs to know and understand how to: SB1. Make decisions pertaining to the scope of work SB2. Make decisions pertaining to the appropriate solution to customer problem SB3. Make decisions pertaining to readiness of the system for supply SB4. Make decisions pertaining to readiness of customer site for installation SB5. Make decisions pertaining to work around for a problem
Plan and Organize
The user/individual on the job needs to know and understand: SB6. Plan and organize installation and commissioning, Customer Acceptance Test and customer feedback SB7. Anticipate issues and have alternate strategy
Customer Centricity
The user/individual on the job needs to know and understand how to: SB8. Understand real needs of the customer and suggest most appropriate solution SB9. Support customer when they need help SB10. make customer happy and make them want to work with the company SB11. Manage relationships with customers who may be stressed, frustrated, confused, or angry SB12. Build customer relationships and rapport which promotes two way business
Problem Solving
The user/individual on the job needs to know and understand how to: SB13. Think through the problem, evaluate the possible solution(s) and suggest an optimum /best possible solution(s) SB14. Deal with clients lacking the technical background to solve the problem on their behalf SB15. Identify immediate or temporary solutions to resolve delays - and implement the proper solution when possible
Analytical Thinking
IAS/N2001 Technical Support for Installation and Commissioning of Control Panel
18
The user/individual on the job needs to know and understand how to: SB16. Use the existing information to arrive at actionable decision points SB17. Use the existing information for improving the customer satisfaction SB18. Use the existing information to optimize solution and company business SB19. Analyze problems and identify causes and possible solutions
Critical Thinking
The user/individual on the job needs to know and understand how to: SB20. Apply, analyze, and evaluate the information gathered from observation, experience, reasoning, or communication, as a guide to thought and action SB21. Anticipate problems, risks and opportunities and utilize these for mitigation and business optimization
IAS/N2001 Technical Support for Installation and Commissioning of Control Panel
19
NOS Version Control
NOS Code IAS/N2001
Credits(NSQF)
TBD Version number 1.0
Industry Instrumentation Automation Surveillance and Communication
Drafted on 30/07/2016
Industry Sub-sector Automation Last reviewed on 30/07/2016
Occupation Product Engineering / System Design
Next review date 30/07/2019
Back to top…
IAS/N2002 Coordination With Different Stakeholders
20
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Overview
This unit is about the communication with customers, vendors, sales team, co-workers and with other departments within the organization. It determines the ability to work as a team member to achieve the required deliverables on schedule.
National Occupational
Standard
IAS/N2002 Coordination With Different Stakeholders
21
Unit Code IAS/N2002
Unit Title (Task) Coordination With Different Stakeholders
Description This OS unit is about Coordination with stakeholders inside and outside the organization to achieve smooth work flow and customer satisfaction. The stakeholders are - client teams and vendors; and within the organization - sales, purchase, fabrication, testing, installation, support departments/groups, colleagues and seniors.
Scope This unit/ task covers the following:
Interacting with client teams to understand the needs
Coordinating with the Sales team and Project Manager, if any, to have clear understanding of scope, deliverables, cost and timelines.
Coordinating with other vendors involved in the client project and ensure that the scopes and interfaces match
Coordinating with other teams and departments in the organization such as Purchase, Mechanical, Hydraulic, Electrical, Electronic, Assembly, Testing, Support and Software
Coordinating with vendors and subcontractors selected for fulfilment of the order
Communicating with colleagues and supervisor for timely and quality execution
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Interact with Client Teams
To be competent, the individual must be able to:
PC1. Listen to client stakeholders and understand their needs. Note conflicting needs of different stakeholders, if any.
PC2. Ask questions to clarify points and make sure that there are no significant unknowns about the requirements and the application.
PC3. Identify different solution options that meet client needs and present these options to the client with pros and cons.
PC4. Get client preference for the solution. PC5. Enquire about other vendors involved in the project and ensure their scope
and interfaces are compatible with the proposed solution. PC6. Develop detailed design of the solution, cost and time (in consultation with
internal teams) and present this to the client stakeholders. PC7. Finalize ordering in coordination with the sales team. PC8. Finalize specifications of the User Acceptance test with the client. PC9. Prepare Project Plan and share with the client. PC10. Inform client about site requirements and ensure that it is understood and
accepted. PC11. Coordinate with the client about site readiness.
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IAS/N2002 Coordination With Different Stakeholders
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PC12. Coordinate installation and commissioning of the solution at site PC13. Demonstrate the system performance at the site and get client report of
acceptance. PC14. Maintain communication with the client about usability and other issues and
provide timely resolution. Obtain feedback and ensure positive outlook.
Coordinate with Sales Team
To be competent, the individual must be able to:
PC15. Understand the client account, the organization goals and high level needs of the client from the frontline sales team.
PC16. Identify and meet important stakeholders in the client organization PC17. Discuss different solution options that meet client needs with pros and cons. PC18. Provide the technical specifications and the cost/time estimates to the sales
team to help them make client proposal. PC19. Assist the sales team to win the order, by making presentations and with
supporting data and documentation. PC20. Study the purchase order in detail and make sure that this is in line with the
proposal. Point out any discrepancies and resolve. PC21. Prepare Specifications and Project Plan and share with the sales team. PC22. Keep sales team informed about system performance at the site and client
report of acceptance. PC23. Share client feedback and resolve issues if any. PC24. Coordinate with the sales team about service contract and AMC
Coordinate with other Teams and Departments in the Organization
To be competent, the individual must be able to: PC25. Communicate and Coordinate with the Project Manager or any other
manager if required, per organization structure and practices. PC26. Prepare detailed BOQ and share with the Purchase department to facilitate
procurement. PC27. Coordinate with the Purchase department to finalize vendors and
subcontractors. PC28. Share Project Specifications and Project Plan and with the concerned
departments/ groups in the organization – Purchase, Fabrication, Assembly, Software Development / Programming / Testing and Documentation etc.
PC29. Share site requirements with the Installation & Commissioning (I&C) team. PC30. Receive parts and spares from stores PC31. Deposit unused material / faulty material / tools to stores PC32. Coordinate with the Integration and Testing team for the factory inspection
by client, if specified in the order. PC33. Coordinate factory inspection by the client, and follow up rectifications of
shortcomings, if any. PC34. Coordinate installation and commissioning of the system after receipt
confirmed at site. PC35. Coordinate with I&C team for system performance test at the site. PC36. Coordinate with I&C team for the user training. PC37. Share client feedback with all teams and resolve issues if any.
IAS/N2002 Coordination With Different Stakeholders
23
Coordinate with Vendors and Subcontractors
To be competent, the individual must be able to: PC38. Explain the specifications, scope and timelines of the parts/services to
vendors and subcontractors and ensure that they understand and accept. PC39. Guide / assist the vendors technically as required to ensure quality and
timely delivery. PC40. Inspect vendor / subcontractor facilities to ensure that they have the right
expertise, infrastructure and capacity to deliver. PC41. Prepare alternate plans in consultation with Procurement department for
outsourced work. PC42. Perform intermediate and pre-dispatch tests at vendor premises, if required. PC43. Support vendors to deliver quality products and services in time.
Coordinate with Colleagues
To be competent, the individual must be able to: PC44. Have clearly defined responsibilities and backup plans for all team members PC45. Share plans, deliverables and expectations with concerned team members PC46. Have regular team meetings to share progress, issues and resolutions PC47. Share and celebrate team success PC48. Help new members to settle down and perform PC49. Support team members in delivering performance PC50. Resolve inter-personnel conflicts and achieve smooth workflow PC51. Pass on customer complaints to colleagues in respective geographical area PC52. Share knowledge and experience gained through every day work
Communicate with Supervisor / Manager
To be competent, the individual must be able to: PC53. Communicate and Coordinate with the Project Manager or any other
manager if required, per organization structure and practices. PC54. Report problems identified in the field PC55. Escalate customer concerns that are not being handled properly in the field PC56. Resolve personnel issues PC57. Receive feedback on work standards and customer satisfaction PC58. Communicate any potential hazards at a particular location PC59. Deliver work of expected quality despite constraints PC60. Provide feedback to seniors about a happy or dissatisfied customer
Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the company / organization and its processes)
The individual on the job needs to know and understand: KA1. Company’s policies on: incentives, delivery standards, and personnel
management KA2. Importance of the individual’s role in the workflow KA3. Reporting structure
IAS/N2002 Coordination With Different Stakeholders
24
B. Technical Knowledge
The individual on the job needs to know and understand: KB1. How to communicate effectively using the organization specified tools and
methods KB2. How to build team coordination for installation, commissioning and
customer support KB3. To deliver product to next work process on time
Skills (S) [Optional]
A. Core Skills/ Generic Skills
Writing Skills
The individual on the job needs to know and understand how to: SA1. Compose e mails, letters, memos, reminders, schedules and other team
documents clearly SA2. Share issues, problems and resolutions SA3. Share knowledge and information with team mates
Reading Skills
The individual on the job needs to know and understand how to: SA4. Read mails, messages, alerts, schedules and timelines SA5. Read pictures, drawings, notes relating to site and teamwork
Oral Communication (Listening and Speaking skills)
The individual on the job needs to know and understand how to: SA6. Question co-workers in order to understand the needs and issues SA7. Discuss task lists, schedules, and work-loads with co-workers SA8. Give clear directions and solutions to co-workers SA9. Keep co-workers informed about progress SA10. Report issues and problems to co-workers and managers in clear terms
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to: SB1. Make decisions pertaining to role of self and co-workers, in line with
company policies SB2. Make decisions pertaining to the appropriate solution to customer problem
in discussion with co-workers
Plan and Organize
The user/individual on the job needs to know and understand: SB3. Plan and organize installation and commissioning, Customer Acceptance
Test and customer feedback involving co-workers SB4. Discuss issues and have alternate strategy with co-workers
Customer Centricity
The user/individual on the job needs to know and understand how to: SB5. Discuss customer needs with co-workers and identify most appropriate
IAS/N2002 Coordination With Different Stakeholders
25
solution
Problem Solving
The user/individual on the job needs to know and understand how to: SB6. Discuss problems with co-workers, evaluate the possible solution(s) and
arrive at optimum /best possible solution(s) SB7. Discuss immediate or temporary solutions with co-workers to resolve delays
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB8. Discuss use the available information with co-workers to arrive at actionable
decision points SB9. Analyse problems in team and identify causes and possible solutions
Critical Thinking
The user/individual on the job needs to know and understand how to: SB10. Collaborate with co-workers to analyse, and evaluate the information
gathered from collective observation, experience, reasoning, or communication, as a guide to teamwork
IAS/N2002 Coordination With Different Stakeholders
26
NOS Version Control
NOS Code IAS/N2002
Credits(NSQF)
TBD Version number 1.0
Industry Instrumentation Automation Surveillance and Communication
Drafted on 30/07/2016
Industry Sub-sector Automation Last reviewed on 30/07/2016
Occupation Product Engineering / System Design
Next review date 30/07/2019
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IAS/N2003 Health and Safety in Workplace
27
----------------------------------------------------------------------------------------------------------------------------- ----------
Overview
This unit is about the individual’s responsibility to maintain a safe, healthy and secure working environment.
National Occupational
Standard
IAS/N2003 Health and Safety in Workplace
28
Unit Code IAS/N2003
Unit Title (Task) Health and Safety in Workplace
Description This OS unit is about following adequate safety procedures to make work environment safe and healthy.
Scope This unit/ task covers the following:
Following safety measures and standards
Maintaining good health and posture
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria
Follow safety measures and standards
To be competent, the individual must be able to:
PC1. Comply with general and special safety procedures followed in the company
PC2. Follow specified safety procedures while handling an equipment, hazardous material or tool
PC3. Remove ties, finger rings, or any other metal objects which may interfere with the work
PC4. Use safety materials such as goggles, gloves, ear plugs, caps, ESD pins, covers, shoes, etc.
PC5. Escalate about any hazardous materials or things found in the premises PC6. Report about any breach of safety procedure in the company PC7. Ensure zero accidents at work PC8. Avoid damage of components due to negligence in ESD procedures PC9. Regularly participate in fire drills or other safety related workshops
organized by the company PC10. Ensure no loss for company due to safety negligence
Maintain good health and posture
To be competent, the individual must be able to:
PC11. Maintain appropriate posture, especially in long hours of sitting or standing position and in handling heavy materials
PC12. Participate in company organized health sessions such as yoga, physiotherapy or games
PC13. Handle heavy and hazardous materials with care and using appropriate tools and handling equipment such as trolleys, jacks and ladders
Knowledge and Understanding (K)
A. Organizational Context
The individual on the job needs to know and understand: KA1. Company’s policies on: incentives, delivery standards, and personnel
Nat
ion
al O
ccu
pat
ion
al S
tan
dar
d
IAS/N2003 Health and Safety in Workplace
29
(Knowledge of the company / organization and its processes)
management KA2. Company occupational safety and health policies KA3. Company emergency evacuation procedure KA4. Company’s medical policy
B. Technical Knowledge
The individual on the job needs to know and understand: KB1. How to maintain the work area safe and secure KB2. How to handle hazardous materials, tools and equipment KB3. Emergency procedures to be followed such as fire accidents, electrocution
etc. KB4. Long term value of good posture and use of appropriate handling
equipment KB5. Safety regulations and standards and how to apply these KB6. Electrical grounding practices
Skills (S) [Optional]
A. Core Skills/
Generic Skills
Writing Skills
The individual on the job needs to know and understand: SA1. Compose e mails, letters, memos, reminders, and other documents clearly SA2. Share knowledge, issues, problems and resolutions relating to safety and health
Reading Skills
The individual on the job needs to know and understand: SA3. Read mails, messages, alerts SA4. Read pictures, drawings, notes relating to safety and health
Oral Communication (Listening and Speaking skills)
The individual on the job needs to know and understand: SA5. Question co-workers in order to understand the safety and health issues SA6. Inform co-workers about safety and health issues SA7. Report issues and problems relating to safety and health to managers in clear terms
B. Professional Skills Decision Making
The user/individual on the job needs to know and understand how to: SB1. Make decisions pertaining to safety and health issues at workplace SB2. Make decisions about escalating safety and health issues at workplace to managers
Plan and Organize
The user/individual on the job needs to know and understand: SB3. Plan and organize work conforming to the safety and health norms of the company
Customer Centricity
IAS/N2003 Health and Safety in Workplace
30
The user/individual on the job needs to know and understand how to: SB4. Discuss customer needs with co-workers and identify most appropriate
solution
Problem Solving
The user/individual on the job needs to know and understand how to: SB5. Discuss problems relating to the safety and health, evaluate the possible solution(s) and arrive at optimum /best possible solution(s)in consultation with concerned people
Analytical Thinking
The user/individual on the job needs to know and understand how to: SB6. Discuss use the available information with co-workers to arrive at actionable decision points SB7. Analyze problems in team and identify causes and possible solutions
Critical Thinking
The user/individual on the job needs to know and understand how to: SB8. Collaborate with co-workers to analyze, and evaluate the information gathered from collective observation, experience, reasoning, or communication, as a guide to teamwork
IAS/N2003 Health and Safety in Workplace
31
NOS Version Control
NOS Code IAS/N2003
Credits(NSQF)
TBD Version number 1.0
Industry Instrumentation Automation Surveillance and Communication
Drafted on 30/07/2016
Industry Sub-sector Automation Last reviewed on 30/07/2016
Occupation Product Engineering / System Design
Next review date 30/07/2019
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Qualifications Pack For Industrial Automation Specialist
32
Annexure
Nomenclature for QP and NOS
Qualifications Pack
[IAS]/Q0101
Occupational Standard An example of NOS with ‘N’
[IAS] /N0001
Q denoting Qualifications Pack Occupation (2 numbers)
QP number (2 numbers)
9 characters
N denoting National Occupational Standard Occupation (2 numbers)
OS number (2 numbers)
9 characters
[Insert 3 letter code for SSC]
[Insert 3 letter code for SSC]
Qualifications Pack For Industrial Automation Specialist
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The following acronyms/codes have been used in the nomenclature above:
Sub-sector Range of Occupation
numbers
Installation and Commissioning 00-29
Operation and Maintenance 30-49
Calibration 50-55
Design, Fabrication / Manufacturing 56-79
Design, Fabrication, Installation & Commissioning
80-89
General 90-99
Sequence Description Example
Three letters Industry name IAS
Slash / /
Next letter Whether QP or NOS Q
Next two numbers Occupation code 01
Next two numbers OS number 01
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Qualifications Pack For Industrial Automation Specialist
34
CRITERIA FOR ASSESSMENT OF TRAINEES
Job Role: Industrial Automation Specialist
Qualification Pack: IAS/Q8005
Sector Skill Council: Instrumentation Automation Surveillance & Communication
Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be approved by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC
2. The assessment for the theory part will be based on knowledge bank of questions approved by the SSC
3. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below)
4. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criteria
5. To pass the Qualification Pack, every trainee should score a minimum of 70% in every NOS. In case of successfully passing only certain number of NOS's, the trainee is eligible to take subsequent assessment on the balance NOS's to pass the Qualification Pack.
Marks Allocation
Assessment outcomes
Assessment Criteria for outcomes
Total Marks
(300+200+285 +50)
Out of Theor
y Skills
Practical
1. IAS/N2000 Design and Assemble Automation System
PC1. Understand and capture the general value chain of the end user industry
300
3 1 2
PC2. Understand and capture the manufacturing process/system in the end user industry 4 2 2
PC3. Understand and capture the equipment used in different stages of the process
3 1 2
PC4. Understand and capture the critical stages in the process 3 1 2
PC5. Explain about the possible automation in the existing processes and global trends in automation 4 2 2
PC6. Capture the client requirement at broad level from the proposal
4 2 2
PC7. Plan for a site visit to capture detailed requirements 3 1 2
PC8. Capture the process flow involved and the critical stages in the process during site visit
5 2 3
PC9. Deduce the safety aspect required in the critical stages of the process
4 2 2
Qualifications Pack For Industrial Automation Specialist
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PC10. Capture the industrial and infrastructure process involved and the integration requirement of the processes 4 2 2
PC11. Discuss with client and Capture the automation requirement in the control system
5 2 3
PC12. Capture the purpose for automation and explain to the user about the possible outcomes 5 2 3
PC13. Collect the details of the equipment installed or to be installed
4 1 3
PC14. Collect the requirement specification if already prepared by the user and clarify on technical aspects 4 1 3
PC15. Suggest globally practiced and accepted automation systems if the user is not aware of the technical specifications 4 1 3
PC16. Capture the sub systems that are involved in the process 4 1 3
PC17. Capture sensors and actuators requirement. 5 2 3
PC18. Collect information on process logic 5 2 3
PC19. Collect information for operator station screens 5 2 3
PC20. Probe the user by asking multiple questions to have clarity on the user requirement
5 2 3
PC21. Summarize the user requirement specifications and confirm with the client on their understanding 10 4 6
PC22. Decide on whether the system can be developed as per the user requirement
5 2 3
PC23. Support the project manager in calculating the time required for each stage to ensure completion of project 4 1 3
PC24. Assist in preparing the work plan with deliverables and timelines
2 1 1
PC25. Explain the expected output to the user 4 1 3
PC26. Develop control system application as per user requirement by following the standard operating procedure (SOP) of the organization
5 2 3
PC27. Apply approved engineering concepts, processes and principles in developing the control panel application 5 2 3
PC28. Use organization approved software (system and application software) to develop the system
4 1 3
PC29. Identify the requirement of indications, switchgears and accessories
5 2 3
PC30. Develop the control circuit drawing 10 4 6
PC31. Prepare general arrangement diagram 5 2 3
PC32. Prepare wiring plans 5 2 3
PC33. Integrate the main process system with the sub-systems as per the user requirement (e.g., using communication protocol) 5 2 3
PC34. Ensure that safety aspect of the process is captured in the design plan
5 2 3
PC35. Send the designed panel diagram for review to the customer
3 1 2
Qualifications Pack For Industrial Automation Specialist
36
PC36. Ensure timely resolution of issues arising during the application development process
4 1 3
PC37. Elevate any issues as soon as identified to reporting manager
3 1 2
PC38. Get concurrence on function design specifications 2 1 1
PC39. Program PLC as per FD 10 4 6
PC40. Program SCADA Application 10 4 6
PC41. PLC-SCADA Communication 10 4 6
PC42. Complete the application development and get approval of the application developed from the customer engineer
10 4 6
PC43. Calculate the number of days needed for commissioning of the panel at site
10 4 6
PC44. Create backup copies of all designs developed for control panel and store in a secure location
10 4 6
PC45. Document the usage of product (product manual) and store them for future references
5 2 3
PC46. Locate field devices and their interface to PLC 10 4 6
PC47. Test the system in off line mode using simulator 3 1 2
PC48. Verify that the system conforms with all the user specifications during testing
4 2 2
PC49. Rework if there are any issues found and fix them 3 1 2
PC50. Test for integration of main system with the sub-systems (if applicable) 4 1 3
PC51. Send the test report for review to the customer 3 1 2
PC52. Perform Factory Acceptance Test (FAT) 4 2 2
PC53. Perform site acceptance test plan 3 2 1
PC54. Ensure timely delivery of the control panel design as per agreed timeline
4 1 3
PC55. Ensure that total cost and man hours spent is as per the budget planned
4 1 3
PC56. Ensure compliance with relevant regulations, standards and codes of practices during the usage
4 1 3
PC57. Ensure compliance of the application with manufacturing requirements and process capabilities analysis of the organization 10 4 6
PC58. Ensure that the design conforms with normal safety standards
5 2 3
PC59. Develop reliable panels so that the system does not fail 5 2 3
Total 300 115 185
2. IAS/N2001 Technical Support for Installation and Commi-ssioning of Control Panel
PC1. Interact with the customer in order to understand and capture the site requirements, readiness and commissioning time schedule
200
5 2 3
PC2. Plan the commissioning activities in consultation with the installation and commissioning team, based on customers’ requirements
4 2 2
PC3. Understand the design drawing and clarify doubts/issues 5 2 3
Qualifications Pack For Industrial Automation Specialist
37
before going to the site
PC4. Use prescribed drawings, job instructions or work manuals
4 2 2
PC5. Check availability of panel and tools required for installation
2 1 1
PC6. Check availability of resources at customer site 2 1 1
PC7. Ensure adequacy of working space, access and maintenance facilities at the site
10 4 6
PC8. Supervise technicians to visually check the internal panel wiring and ensure that it is in accordance with the design drawing
5 1 4
PC9. Carry out insulation check of internal panel wiring and devices within the panel
2 1 1
PC10. Ensure that all devices in the panel are dirt free and the packaging has been completely removed
5 2 3
PC11. Check if batteries and chargers have been assembled in accordance with the manufacturers recommended procedures
5 1 4
PC12. Prepare the work sites test report and document for future use
3 1 2
PC13. Ensure required tools for technicians to carry out the commissioning process
5 2 3
PC14. Identify the conductors size and capacity for installation 2 1 1
PC15. Ensure that the panel is positioned as prescribed, following safety norms
4 1 3
PC16. Supervise technicians to connect with attention to socket outlets, switches and protective conductors
5 1 4
PC17. Perform settings as per customer requirements on the equipment in each of the panels
10 3 7
PC18. Test all control system interlocks 10 4 6
PC19. Check each digital control point by comparing the command at the control panel and status of the device that it controls
5 1 4
PC20. Ensure that fuses, switches and other protective devices are labeled correctly
3 1 2
PC21. Instruct to follow grounding and earthing procedures while commissioning
2 1 1
PC22. Instruct to put up danger and warning notices, if necessary
5 1 4
PC23. Ensure to follow company approved standard procedures by technicians in erection and commissioning process
10 3 7
PC24. Test continuity, insulation resistance, functions of all devices, etc., after completion of installation
5 2 3
PC25. Assist technicians for commissioning control panel 10 3 7
PC26. Assist the customer in any tests to carry out on the installed panel
10 3 7
PC27. Use the wiring diagram accurately to meet the specifications
5 1 4
Qualifications Pack For Industrial Automation Specialist
38
PC28. Ensure that applicable local electrical codes and standards are use
10 3 7
PC29. Give technical support immediately to the technicians to rectify any errors identified
5 1 4
PC30. Report defective material or inadequate numbers to seniors
10 3 7
PC31. Check the physical condition of the instruments 3 1 2
PC32. Report about inadequate quantity of consumables such as connectors, screws, nuts, etc.
4 1 3
PC33. Achieve 100% work schedule as planned for the week 3 1 2
PC34. Achieve 100% compliance Meet 100% daily or monthly target
3 1 2
PC35. Achieve zero errors in commissioning as per company policy
5 1 4
PC36. Achieve zero component damage 3 1 2
PC37. Keep work area clean and organized 3 1 2
PC38. Identify problems and alert in time 3 1 2
PC39. with health and safety guidelines and rules 5 2 3
Total 200 65 135
3. IAS/N2002 Coordination With Different Stakeholders
PC1. Listen to client stakeholders and understand their needs. Note conflicting needs of different stakeholders, if any.
5 2 3
PC2. Ask questions to clarify points and make sure that there are no significant unknowns about the requirements and the application.
5 2 3
PC3. Identify different solution options that meet client needs and present these options to the client with pros and cons.
8 4 4
PC4. Get client preference for the solution. 3 1 2
PC5. Enquire about other vendors involved in the project and ensure their scope and interfaces are compatible with the proposed solution.
3 1 2
PC6. Develop detailed design of the solution, cost and time (in consultation with internal teams) and present this to the client stakeholders.
10 4 6
PC7. Finalize ordering in coordination with the sales team. 3 1 2
PC8. Finalize specifications of the User Acceptance test with the client.
5 2 3
PC9. Prepare Project Plan and share with the client. 5 2 3
PC10. Inform client about site requirements and ensure that it is understood and accepted.
3 1 2
PC11. Coordinate with the client about site readiness. 5 2 3
PC12. Coordinate installation and commissioning of the solution at site
5 2 3
Qualifications Pack For Industrial Automation Specialist
39
PC13. Demonstrate the system performance at the site and get client report of acceptance.
285
3 1 2
PC14. Maintain communication with the client about usability and other issues and provide timely resolution. Obtain feedback and ensure positive outlook.
3 1 2
PC15. Understand the client account, the organization goals and high level needs of the client from the frontline sales team.
5 2 3
PC16. Identify and meet important stakeholders in the client organization
3 1 2
PC17. Discuss different solution options that meet client needs with pros and cons.
5 2 3
PC18. Provide the technical specifications and the cost/time estimates to the sales team to help them make client proposal.
6 3 3
PC19. Assist the sales team to win the order, by making presentations and with supporting data and documentation.
10 4 6
PC20. Study the purchase order in detail and make sure that this is in line with the proposal. Point out any discrepancies and resolve.
5 2 3
PC21. Prepare Specifications and Project Plan and share with the sales team.
3 1 2
PC22. Keep sales team informed about system performance at the site and client report of acceptance.
3 1 2
PC23. Share client feedback and resolve issues if any. 5 2 3
PC24. Coordinate with the sales team about service contract and AMC
5 2 3
PC25. Communicate and Coordinate with the Project Manager or any other manager if required, per organization structure and practices.
5 2 3
PC26. Prepare detailed BOQ and share with the Purchase department to facilitate procurement.
5 2 3
PC27. Coordinate with the Purchase department to finalize vendors and subcontractors.
5 2 3
PC28. Share Project Specifications and Project Plan and with the concerned departments/ groups in the organization – Purchase, Fabrication, Assembly, Software Development / Programming / Testing and Documentation etc.
6 2 4
PC29. Share site requirements with the Installation & Commissioning (I&C) team.
3 1 2
PC30. Receive parts and spares from stores 3 1 2
PC31. Deposit unused material / faulty material / tools to stores 3 1 2
PC32. Coordinate with the Integration and Testing team for the factory inspection by client, if specified in the order.
5 2 3
PC33. Coordinate factory inspection by the client, and follow up rectifications of shortcomings, if any.
5 2 3
PC34. Coordinate installation and commissioning of the system after receipt confirmed at site.
5 2 3
PC35. Coordinate with I&C team for system performance test at the site.
5 2 3
PC36. Coordinate with I&C team for the user training. 5 2 3
Qualifications Pack For Industrial Automation Specialist
40
PC37. Share client feedback with all teams and resolve issues if any.
5 2 3
PC38. Explain the specifications, scope and timelines of the parts/services to vendors and subcontractors and ensure that they understand and accept.
5 2 3
PC39. Guide / assist the vendors technically as required to ensure quality and timely delivery.
5 2 3
PC40. Inspect vendor / subcontractor facilities to ensure that they have the right expertise, infrastructure and capacity to deliver.
5 2 3
PC41. Prepare alternate plans in consultation with Procurement department for outsourced work.
5 2 3
PC42. Perform intermediate and pre-dispatch tests at vendor premises, if required.
5 2 3
PC43. Support vendors to deliver quality products and services in time.
5 2 3
PC44. Have clearly defined responsibilities and backup plans for all team members
5 2 3
PC45. Share plans, deliverables and expectations with concerned team members
5 2 3
PC46. Have regular team meetings to share progress, issues and resolutions
5 2 3
PC47. Share and celebrate team success 3 1 2
PC48. Help new members to settle down and perform 5 2 3
PC49. Support team members in delivering performance 3 1 2
PC50. Resolve inter-personnel conflicts and achieve smooth workflow
5 2 3
PC51. Pass on customer complaints to colleagues in respective geographical area
5 2 3
PC52. Share knowledge and experience gained through every day work
3 1 2
PC53. Communicate and Coordinate with the Project Manager or any other manager if required, per organization structure and practices.
5 2 3
PC54. Report problems identified in the field 5 2 3
PC55. Escalate customer concerns that are not being handled properly in the field
5 2 3
PC56. Resolve personnel issues 5 2 3
PC57. Receive feedback on work standards and customer satisfaction
5 2 3
PC58. Communicate any potential hazards at a particular location 5 2 3
PC59. Deliver work of expected quality despite constraints 5 2 3
PC60. Provide feedback to seniors about a happy or dissatisfied customer
5 2 3
Total 285 112 173
Qualifications Pack For Industrial Automation Specialist
41
4. IAS/N2003 Health and Safety in Workplace
PC1. Comply with general safety procedures followed in the company
50
3 2 1
PC2. Follow standard safety procedures while handling an equipment, hazardous material or tool
2 1 1
PC3. Remove rings or any other metal objects before working on the unit
4 2 2
PC4. Use safety materials such as goggles, gloves, ear plugs, caps, ESD pins, covers, shoes, etc.
4 1 3
PC5. Escalate about any hazardous materials or things found in the premises
4 1 3
PC6. Report about any breach of safety procedure in the company 3 1 2
PC7. Ensure zero accidents at work 5 2 3
PC8. Avoid damage of components due to negligence in ESD procedures
4 1 3
PC9. Regularly participate in fire drills or other safety related workshops organized by the company
5 2 3
PC10. Ensure no loss for company due to safety negligence 4 1 3
PC11. Maintain appropriate posture, especially in long hours of sitting or standing position and in handling heavy materials
4 2 2
PC12.Participate in company organized health sessions such as yoga, physiotherapy or games
4 2 2
PC13. Handle heavy and hazardous materials with care and using appropriate tools and handling equipment such as trolleys, jacks and ladders
4 2 2
Total 50 20 30
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