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222 Sales Toolkit
Contacts and Resources
Fáilte Ireland in the East & MidlandsDublin Road, Mullingar, Co. WestmeathTel: 044 9348 761 Fax: 044 9340 413Web: www.discoverireland.ie/eastcoast
Head of OperationsKevin MoriartyTel: 01 8847753Mob: 086 8099232Email: kevin.moriarty@failteireland.ie
Client Services Manager (East)Mark RowletteTel: 044 9350118Mob: 087 2342869Email: mark.rowlette@failteireland.ie
Client Services Manager (Lakelands)Damien J. BrennanTel: 044 9350101Mob: 087 2320820Email: damien.brennan@failteireland.ie
Fáilte Ireland in the North WestÁras Reddan, Temple Street, SligoTel: (071) 9161 201, Fax: (071) 9160 360
Web: www.discoverireland.ie/northwest
Head of OperationsPaul McLooneTel: 071 9161201Mob: 087 2222834Email: paul.mcloone@failteireland.ie
Fáilte Ireland Dublin
Fáilte Ireland East & Midlands
Fáilte Ireland North West
Fáilte Ireland South East
Fáilte Ireland South West
Fáilte Ireland West & Midwest
Your Local Team
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Client Services Manager (South Donegal /Sligo/Leitrim)Martina BromleyTel: 071 9159676Mob: 087 6454217Email: martina.bromley@failteireland.ie
Client Services Manager (Donegal)Joan CrawfordTel: 074 9121160Mob: 086 0443803Email: joan.crawford@failteireland.ie
Fáilte Ireland in the South East4th Floor Wallace House, Maritana Gate, Canada Street, WaterfordTel: 051 312700, Fax: 051 312710Web: www.discoverireland.ie/southeast
Head of OperationsGary BreenTel: 051 312711Mob: 086 2253431Email: gary.breen@failteireland.ie
Client Services Manager (Wexford)Tara KerryTel: 051 312702Mob: 087 2798961Email: tara.kerry@failteireland.ie
Fáilte Ireland in the South WestÁras Fáilte, Grand Parade, CorkTel: 021 4255 100Fax: 021 4255 199Web: www.discoverireland.ie/southwest
Head of OperationsFiona BuckleyTel: 021 4255171Mob: 087 2892654Email: fiona.buckley@failteireland.ie
Client Services Manager (Cork)Josephine O’DriscollTel: 021 4255172Mob: 086 8099330Email: josephine.odriscoll@failteireland.ie
Client Services Manager (Kerry)Jenny De SaullesTel: 021 4255125Mob: 086 7800110Email: jenny.desaulles@failteireland.ie
Client Services Manager (Cork/Kerry)Oliver SullivanTel: 021 4313006Mob: 086 3883933Email: oliver.sullivan@failteireland.ie
Client Services Manager (Cork/Kerry)Peter StocksboroughTel: 021 4522 100Mob: 086 8232130Email: peter.stocksborough@failteireland.ie
Fáilte Ireland in the WestÁras Fáilte, Forster Street, GalwayTel: 091-537700, Fax: 091-537733Web: www.discoverireland.ie/west
Head of OperationsFiona MonaghanTel: 091 537751Mob: 086 8253307Email: fiona.monaghan@failteireland.ie
Client Services Manager (Westport/Clew Bay & Connemara)Brian QuinnTel: 098 25739Mob: 087 2598089Email: brian.quinn@failteireland.ie
Client Services Manager(Western Lakes, Ballina, Roscommon)Eva DearieTel: 091 537763Mob: 086 0455055Email: eva.dearie@failteireland.ie
Client Services Manager (Limerick, Clare)Dean PanterTel: 061 400610Email: dean.panter@failteireland.ie
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Tourism Ireland Asia HubEmail: info.asia@tourismireland.com
Address: PO Box 262746,
1st Floor, Jafza 18 & 19,
Jebel Ali Free Zone, UAE
Telephone: + 971 4813 7819
Fax: + 971 4813 7814
Website: www.discoverireland.com
Amanda Burns, Asia Manager
Telephone: + 971 4 813 7863
Email: aburns@tourismireland.com
Tourism Ireland AustraliaEmail:corporate.australia@tourismireland.com
Address: Level 5,
36 Carrington Street,
Sydney, NSW 2000,
Australia
Telephone: +61 292996177
Fax: +61 292996323
Website: www.discoverireland.com/au/
Caroline Brunel, Marketing Contact
Telephone: +61 2 9964 6902
Email: cbrunel@tourismireland.com
Tourism Ireland BelgiumEmail: corporate.belgium@tourismireland.com
Address: Louizalaan 66 Avenue Louise,
1050 Brussels, Brussels, Belgium
Telephone: +32 2 643 21 21
Fax: + 32 2 642 98 51
Website: www.discoverireland.com
Danielle Neyts, Market Representative
Email: dneyts@tourismireland.com
Tourism Ireland CanadaEmail:corporate.canada@tourismireland.com Address: 2 Bloor Street West, Suite 3403, Toronto M4W 3E2, CanadaTelephone: +1 416 925 6368Fax: +1 416 925 6033 Website: www.discoverireland.com/ca-en Sinead Murray, Marketing Manager Telephone: +1 416 925 6368Email: smurray@tourismireland.com
Tourism Ireland FranceEmail: corporate.france@tourismireland.com Address: 33 rue de Miromesnil, 75008 Paris, France Telephone: +33 1 53 43 12 35Fax: +33 1 47 42 01 64 Website: www.irlande-tourisme.fr Severine Tharreau, Consumer Marketing Manager Phone: +33 1 53 43 12 18Email: stharreau@tourismireland.comSerge Fonseca, Trade Marketing Manager sfonseca@tourismireland.com
Fáilte Ireland Dublin88 – 95 Amiens Street, Dublin 1.Tel: 01-8847700, Fax: 01 - 8556821Web: www.discoverireland.ie/dublin
Client Services Manager Mary HallTel: 01 8847756Mob: 0868254419Email: mary.hall@failteireland.ie
Tourism Ireland Offices Worldwide
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Tourism Ireland GermanyEmail: corporate.germany@tourismireland.com Address: Gutleutstrasse 32, 60329 Frankfurt am Main, Germany Telephone: +49 69 92 31 85 0Fax: +49 69 92 31 85 88 Website: www.discoverireland.com/de/ Kirsten Donnerstag, Marketing Manager Telephone: +49 69 92 31 85 20Email: kdonnerstag@tourismireland.com
Tourism Ireland Great Britain - GlasgowEmail: corporate.glasgow@tourismireland.com Address: James Millar House, 7th Floor, 98 West George Street, Glasgow G2 1PJ.Telephone: +44 141 572 4030Fax: +44 1415724033 Website: www.discoverireland.com/gb Elaine Murray, Industry Contact Email: emurray@tourismireland.com
Tourism Ireland Great Britain - LondonEmail: corporate.london@tourismireland.com Address: 103 Wigmore St, London W1U 1QS.Telephone: +44 207 518 0800Fax: +44 207 493 9065 Website: www.discoverireland.com/gbMiriam O’Connell, Industry Activation ManagerEmail: moconnell@tourismireland.com
Tourism Ireland ItalyEmail: corporate.italy@tourismireland.com Address: Turismo Irlandese, Piazza Cantore 4, 20123 Milano, Italy Telephone: +39 02 58 17 73 11Fax: +39 02 58 17 73 09 Website: www.irlanda-travel.com/ Niamh Kinsella, Marketing Mananger Telephone: +39 02 581 773 04Email: nkinsella@tourismireland.com
Tourism Ireland NetherlandsEmail: corporate.netherlands@tourismireland.com Address: Spuistraat 104, 1012 VA, Amsterdam, Netherlands Telephone: +31206206050Fax: +31206208089Website: www.ierland.nl Karen van der Horst, Marketing Manager Telephone: +31 20 53 06 055Email: kvanderhorst@tourismireland.com
Tourism Ireland Nordic Region Email: info.nordic@tourismireland.com Address: Store Kongensgade 3,1 , 1264 Copenhagen K, Denmark Telephone: +45 33 15 80 45Website: www.discoverireland.com Aoife Kernan, Marketing Manager Telephone: +45 3315 7233Email: akernan@tourismireland.com
Tourism Ireland SpainEmail: corporate.spain@tourismireland.com Address: Pº de la Castellana, 46 -2ª Planta, 28046 Madrid, Madrid, Spain Telephone: +34 91 5775458Fax: +34 91 5776934 Website: www.discoverireland.com/esJoanne Murphy, Marketing Manager Spain & PortugalPhone: +34 915 775 458Email: jmurphy@tourismireland.com
Tourism Ireland USAEmail: corporate.usa@tourismireland.com Address: 345 Park Avenue, 17th Floor, New York, NY 10154, USA Telephone: +1 212 418 0800Fax: +212 371 9052 Website: www.discoverireland.com/us/ Alison Metcalfe, Vice President Marketing, USAEmail: ametcalfe@tourismireland.com
Market Agents
Tourism Ireland AustriaAddress: Tourism Ireland,
Argentinierstr. 2/4, 1040 Wien,
Austria
Telephone: +43 1 581 8922 70
Fax: +43 1 585 36 30 88 Website: www.entdeckeirland.at
Simone Korb, Market Contact
Telephone: +43 1 581 8922 70
Email: skorb@tourismireland.com
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Tourism Ireland China
Address: Tourism Ireland, China,
Suite 728, Shanghai Centre, 1376 Nanjing
Road West, China,
Shanghai 200040, P.R China
Telephone: +86 21 62798788Fax: +86 21 62798799
Website: www.discoverireland.com
Susan Li, Market Contact
Telephone: +86 21 62798788
Email: sli@tourismireland.com
Tourism Ireland IndiaAddress: Tourism Ireland, Beautiful Planet, Grants Building Annexure, Office No. 46, 1st Floor, Opposite Strand Cinema, Colaba, Mumbai, India 400 005 Telephone: + 91 22 32961624Website: www.discoverireland.com/in Huzan Fraser, Market Contact Email: hfrazer@tourismireland.com
Tourism Ireland IsraelAddress: Manager- Tourism Department, Embassy of Ireland, 3 Daniel Frisch Street, Tel Aviv, Israel, 64731 Telephone: 00972 3 6951827Fax: 00972 3 6964160 Website: www.discoverireland.co.il Noa Sapir, Market Contact Telephone: +9723 6964 166Email: nsapir@tourismireland.com
Tourism Ireland JapanEmail: corporate.japan@tourismireland.com Address: International Place, 26-3, Sanei-cho, Shinjuku-ku, Tokyo, Japan, 160-0008 Telephone: +81 3 5367 6525Fax: +81 3 5363 1118 Website: www.discoverireland.jp/ Kimihiro Asano, Market Contact Telephone: +81-3-5367-6525Email: kasano@aviareps.com
Tourism Ireland GCCAddress: Gulf Reps Ltd, Mezzanine Level, Dnata Travel Centre Building, Sh Zayed Road, PO. Box 75142, Dubai, U.A.E Telephone: +97143166170
Fax: +9714 3166565 Website: www.discoverireland.com/ae Aiveen Ryan, Market ContactTelephone: +971 4 3416764Email: aryan@tourismireland.com
Tourism Ireland New ZealandEmail: corporate.newzealand@tourismireland.com Address: Level 7, Citibank Building, 23 Customs St East, Auckland 1010, New Zealand Telephone: +649 977 2255Fax: +649 977 2256 Website: www.discoverireland.com/nz/ Darragh Walshe, Market Contact Telephone: +64 9 9772222Email: dwalshe@tourismireland.com
Tourism Ireland PolandAddress: Kramarska 1/7, 61-765 Poznan, Poland Telephone: 0048 61 8 55 32 26Fax: 0048 61 510 067 325Justyna Schramm, Market ContactEmail: jschramm@tourismireland.com
Tourism Ireland South AfricaAddress: Development Promotions, 62 Hume Road, Dunkeld, P.O. Box 30615, Braamfontein 2017, Johannesberg, South Africa.Telephone: +27 11 442 0824Fax: +27 11 442 0821 Website: www.discoverireland.com/za Amita Bhana, Market Contact Telephone: +27 11 442 0824Email: tourismireland@dpgsa.co.za
Tourism Ireland SwitzerlandAddress: Tourism Ireland, Badenerstrasse 15, CH-8004 Zurich. Telephone: +41 44 286 99 14Fax: +41 44 286 99 37 Website: www.discoverireland.ch Gian Gregori, Market Contact Telephone: +41 44 286 99 14Email: ggregori@tourismireland.com
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Supports
Sales ConnectTo support you to win more overseas business in 2011, Fáilte Ireland is introducing a suite of business supports designed to assist you to target and sell to Ireland’s four key overseas markets – Great Britain, United States, Germany and France.
These new supports are designed in collaboration with Tourism Ireland, and focus on giving you the skills, and the knowledge you need to target and sell to overseas visitors effectively and efficiently.
Some of the supports include practical sales training workshops covering topics such as:
• How to win more overseas business using the Sales Connect Toolkit
• Selling at overseas workshops and trade or consumer shows
• Packaging and bundling your product offering
We also provide supports to groups of business in tourism Destinations including website support and assistance in developing overseas sales plans.
For further information on Sales Connect please contact your local Fáilte Ireland team.
To access a range of PowerPoint templates and resources to assist you in making sales presentations, please refer to the website www.failteireland.ie/salesconnect
Other Supports
Fáilte Ireland offers a range of management and ebusiness supports which are detailed on the following website:http://www.failteireland.ie/business-supports
Additional sources of research
For additional information on visitor profiles and tourism business performance from all other source markets see:
http://www.failteireland.ie/Research-Statistics
and
http://www.tourismireland.com/Home/research
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