Complaints Page 26. 1 Listen and Discuss Page 26 Read the consumer complaints. Find one sentence in...

Page 26

1 Listen and Discuss Page 26Read the consumer complaints. Find one sentence in each picture that is a complaint and underline it.

Housing

Clothing

Car repairs

Products

The walls are filthy

The engine makes a

strange noise

The sleeve is torn

The computer is crashed

( Page 27 )Consumer Awareness

What to be Aware of…

Listen carefully and try to figure out the meaning of phrases for

each picture

Listen carefully and try to figure out the meaning of phrases for

each picture

Housing

Choose the correct word for each picture:

Leaky pipeDripping faucet

Loose floorboards

Broken doorknob

Broken windowpane

Loose floorboards

Leaky pipe

3

1

Broken doorknob

2Dripping faucet

5

Broken windowpane

4

Car Repairs

Choose the correct word for each picture:

Cracked windshield

Flat tireDead batteryWorn tireDents in the body

Worn tire

1

2Flat tire

3

Cracked windshield 4

Dents in the body

5

Dead battery

Clothing

Choose the correct word for each picture:

StainholeMissing button

Torn

1Stain

2Hole

3Missing button

4Torn

Electronic Products

Choose the correct word for each picture:

Air conditioner -doesn’t work

Cell phone- no signal

Scratched DVDTV- Lines on screen

Cell phone- no signal

1Air conditioner- doesn’t get cold

2

3Scratched DVD

4TV- Lines on screen

Quick Check A. Vocabulary. Write down what you think is theworst problem for each category on these pages.Compare your ideas with a partner.

B. Comprehension. Answer the questions aboutthe complaints on page 26.

1 .What’s wrong with the apartment?2 .What does the mechanic say he’s going to do?

3 .What’s wrong with the jacket?4 .What’s wrong with the computer?

Prepared by

Khalid Saeed Al shahraniالشهراني سعيد خالد

المعلم اعداد

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