COMMUNITY SUPPORT SERVICES Peel Site. COMMUNITY SUPPORT SERVICES Peel Site

COMMUNITY SUPPORT SERVICES

Peel Site

COMMUNITY SUPPORT SERVICES Peel Site

Community Support Services

In Mississauga we offer 4 different Programs:

1. Volunteer Visiting

2. Congregate Dining

3. Transportation – provided for Congregate Dining, Red Cross overflow and Westminster Shopping Bus.

4. Supports for Daily Living (SDL)

Who are our Clients?

- Seniors 65+

- Adults living with physical disabilities

- Socially Isolated and/or Homebound

Where do CSS referrals come from?

- CCAC

- Central Registry

- Clients

- Friends, and family!

- Doctors

- OT/PT

- Social Workers

Peel CSS • Page 6 • www.von.ca

• Volunteer Visitors provide companionship to socially isolated seniors and adults living with a disability or seniors who live with chronic mental illness who live in the community .

• Some activities our volunteers do with their clients: Have a coffee, go for a walk, go shopping, read, or just talk.

• Volunteers spend approximately 2 hours per week with their client

• Volunteers help connect clients to the community and the resources available to them

VOLUNTEER VISITING

Here are some of our volunteers and clients:

Congregate Dining

• Nutritional lunch program for seniors in Mississauga which encourages socialization in a group setting

• We serve 7 lunches, 4 days per week

• The locations that we serve are:

• Turtle Creek

• Heritage Glen

• Westminster Place

• South Common

• Caroline Street

• Volunteers assist with the service delivery by setting tables, serving the meal, clearing dishes and by socializing with the clients.

Here are some clients enjoying their lunch:

Transportation

• We currently provide transportation to and from the Congregate Dining program

• We are partnered with Red Cross to provide rides for their overflow clients

• We have volunteers that provide transportation for the Congregate Dining program as well as for Volunteer Visiting

• We have a shopping bus program at Westminster Court that drives clients to and from the grocery store

Shopping Bus Program at Westminster Court

SUPPORTS FOR DAILY LIVING (SDL)

•Service maximum of 1.5 hours per day

•Intermittent visits

•Personal Support Services—washing, bathing, mouth care, hair care and application of non-medicated creams. Light meal assistance, toileting, medication reminders

•Homemaking Services—Light housekeeping

VOLUNTEER RETENTION

• Specialized training (Mental Health, Dementia, Parkinson, CNIB, MS)

• Social Activities (Summer BBQ, Potlucks, Pole walking, Christmas Party)

• Annual Volunteer Appreciation

• Workshop Certificates

Christmas Potluck 2013

Special Visitor for the Volunteers!

Volunteer Appreciation