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7/31/2019 CommSure+ +Campus+Skill+Development+Program
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CommSure Knowledge Solutions| Campus Skill Development Program|
COMMSURECAMPUSSKILLDEVELOPMENT
PROGRAM
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Contents
Purpose............................................................................................................................................................ 3
About CommSure Knowledge Solutions .................................................................................................... 3
Vision................................................................................................................................................................ 4
Mission............................................................................................................................................................. 4
Our Values ...................................................................................................................................................... 4
Background ..................................................................................................................................................... 5
Eklavya Market Analysis ............................................................................................................................... 6
Training Methodology .................................................................................................................................... 6
Eklavya Program Structure ....................................................................................................................... 7
The Training Process................................................................................................................................... 10
Eklavya Program Content Year II ........................................................................................................... 14
Eklavya Program Content Year III.......................................................................................................... 15
Eklavya Program Content Year IV ......................................................................................................... 16
About V-Train................................................................................................................................................ 17
Features: V-Train ......................................................................................................................................... 18
Contact Us..................................................................................................................................................... 23
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Vision
CommSure's vision is to be the most preferred and trusted Training Partner by inspiring
enhancing and transforming the human potential.
Mission
To deliver world class, customized, and result oriented training solutions by the use of innovative
training Methodologies and technologies through mutually benefiting, consultative partnerships
Our Values
Quality Policy:
Deliver and Exceed Stake Holders expectations every time through state of the art learning
technologies, expert training teams and professional delivery processes, thereby, delivering
effective, affordable and result oriented Training programs.
Integrity
Transparency
Customer Satisfaction
Employee Engagement
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Background
Students join engineering with aspiration of fulfilling their career ambitions, be it employment or
higher education. Faculty plays a vital role in realizing student dreams and moulding them into
well rounded professionals.
Most of the Campus Skill Development programs follow one to many facilitation models. Theacceptance of e-learning courses by the students has not yet reached its full potential. We at
CommSure Knowledge Solutions believe that unless there is a collaborative model established
between the College Management Student Training Vendors, Learning cannot be effective
and be able to deliver results
Most of the University prescribed training programs also mostly rely on Intranet / Internet based
Learning Content. However, We at CommSure Knowledge Solutions believe that unless the
Student is presented with opportunities to practice and implement the learning in real life, Soft
skills learning cannot be effectively delivered. It is this reason why most of the training programsoffered today do not deliver the results (Recruitment Conversion ratio) as promised.
Eklavya, CommSures prestigious Campus skill development program targets to bridge these gaps
through Collaborative partnership and involvement of the in-house college faculty, state of the
art Learning facilitation technologies and practical application based virtual mentoring and
coaching techniques.
Unlike other short paced, commercial training programs, Eklavya is an extensive 3 year program
that slowly yet effectively brings in the required attitudinal and behavioral changes, by
providing constant learning, coaching and feedback month on month .
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Eklavya Market Analysis
Training Methodology
35%
65%
Educated Manpower in IndiaEmployable Unemployable
11 million Indians between age group of 20- 28 years are enrolled inhigher education.
The number is expected to increase at over 5% annually.
Employable educated population in India is 35%
65% of the population are unemployable or short of job skills.
Demand Supply gap of 4 million employable manpower by 2015 and
7 million by 2020.
Source: University of Grants commission
Simulation Based
LearningOnline Learning
Blended
Model
Instructor Led Training
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Eklavya Program Structure
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Training Need Analysis :
The Learning dynamics of every college is different and unique. We understand this aspect
and hence conduct an in-depth Training Need analysis with the College Management and
students. Once the Training needs are established, the content and course structure is
then designed to meet the specific needs of the College.
Staff Orientation:
The role of the faculty in student development is of utmost importance, in skill
development in higher education. We at CommSure Knowledge Solutions understand this
and hence, our programs are designed to involve the college faculty in the student skill
development process
The skill gap between a degree and a job can only be bridged, if the faculty is well versed
with the corporate requirements. We hence conduct an extensive 5 day workshop for the
College faculty to orient them with the current trends in the corporate environment.
Once the requirements are understood, an extensive induction in to the 3 year Eklavya
program is conducted as a part of this 5 day workshop, so the staff understands the
Training methodology, Content and their role in the Eklavya program. Monthly orientation
and preparation meetings are conducted with the panel through the 3 year duration of
the course.
Soft Skills expert Panel
Once the Memorandum of Understanding is established with the college, a soft skill
expert panel team is formed in the college. This panel will include the Principal, English
Faculty, Management Training Faculty and the respective Heads of the Departments.
The Soft Skills Expert Panel will be the key drivers of all the initiatives taken up through the
Eklavya program in the College. A few high level roles and responsibilities of the Expert
panel are mentioned below
Mentor and Motivate students to implement the learning through the program in
the college premises
Implement an English Only Zone within the walls of the College and establish
controls to strictly adhere to it. (Including Faculty)
Conduct the various monthly activities through CommStudio
Coordinate Video recording assessments and activities
Provide one-one feedback for under-performers
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Implement Project based approach to all the activities, events and parties
conducted in the college
Build cohesive working relationship with CommSure Knowledge Solutions staff and
Virtual mentors and facilitate smooth running of the program Support CommSure in scheduling the various training activities in the college
Act as a disciplinary panel to ensure strict adherence to learning objectives
Constantly get oriented in to the training methodologies and strategy followed by
CommSure
CommSure Virtual Mentors
CommSures key strength and market differentiation lies in its experienced back-end
training staff and the extensive operational processes. It is for this reason that we have
fool proof internal recruitment process to attract the right talent from the industry to
work for us as Virtual Mentors
Virtual mentors are Soft Skills trainers with proven experience in delivering soft skills
training in corporate companies. Our Trainers come from reputed training companies and
corporate IT companies. This ensures that our Virtual Mentors are well aware of the
requirements in the market and thereby deliver effective coaching and mentoring to the
students.
We provide dedicated Virtual Mentors to each college to ensure that we understand thelearning needs of each student in the college and thereby impart need based and
customized skill development programs.
A few high level roles and responsibilities of our Virtual Mentors are listed below
Conduct and evaluate the Pre-assessment tests
Evaluate Video assessment activities and provide one-one feedback
Be available 9 hours a day to provide call and Chat support
Conducted tele-mentoring to each student on a monthly basis
Coordinate with the Soft Skills Expert panel team in case of underperformers andkeep the panel updated about the progress
Provide feedback to the Soft Skills Expert Panel regarding under-performers and
ensure that the feedback is delivered to the student by the Panel.
Provide coaching to the expert panel on conducting the monthly activities
Separate ILT teams to ensure un-disrupted delivery of the monthly Virtual
Instructor Led Training classes
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Dedicated Support Team to ensure that all the feedbacks are recorded on V-Train,
our online Reporting and Training Logistics management tool
Dedicated technical support team to ensure technology does not hinder the
training process. To facilitate this, we provide technical support on Chat, call and V-train. We follow a online ticketing system to ensure all reported issues are given
due attendance.
Industry HR Experts
In order to ensure absolute industry orientation throughout the program, we also conduct mock
interviews and Industry Speak video based interactive sessions for students every quarter.
We are currently in touch with almost 13 companies to help us provide this support to our
students. Since these sessions are conducted every quarter, the student gets in to a habit ofinteracting with the HR personnel and thereby eliminating the fear of communication in
interviews.
The Training Process
Eklavya is a comprehensive training process which combines Instructor Led Training, Online
Learning and simulation based training to ensure that the learning inputs given are practiced well
and thereby ensuring maximum learning retention.
The training process has been designed and developed in consultation with Industry and
Academic experts. We are in the process of patenting the design of our training model, including
our Learning Technologies and Learning facilitation tools.
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The overall Training process has been detailed in this section
Pre-assessment Process
It is important for any training program to assess the student before training is impartedto understand the Training requirements of each student. It is for this reason that we
conduct an extensive pre-assessment test to gauge where each student stands compared
to the end learning objectives.
Online Assessment
Online Assessment targets at measuring and assessing the four important aspects of
Communication. Listening, Speaking, Reading and Writing are assessed through the pre-
assessment process. The online assessment consists of the following sections
Free Speech Assessment (Speaking) : Embedded recording software, where
students have to speak and record an audio file about a random free speech topic.
Language and Grammar (Writing & Reading) : This section of the test covers all the
basic English grammar skills required
Reading Comprehension (Reading) : This section consists of a Passages that
students have to read and thereby answer the corresponding questions.
Video Assessment
Video Assessment section of the pre-assessment includes a mock interview that will be
conducted, which is recorded. CommSures Virtual mentors then assess the video file and
provide detailed feedback covering areas like Confidence, Body Language, Free Speech
ability, quick thinking, Positive first impressions etc
The feedback is then provided to the student along with the video, so the student is able
to view areas that need improvements while attending interviews. This is a powerful tool
and ensures maximum retention of feedback.
Assessment Feedback
All feedbacks are managed on our Reporting and Training Logistics Management system,
V-Train. Users can view their videos and the respective feedback, performance on the
online assessment and their Learning Map (Areas of Development and topics to
concentrate for the rest of the semester). The Soft Skills expert panel also is provided
access to the feedbacks of all students to review and monitor performance.
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Virtual Instructor Led Training
The Virtual Instructor Led Training process is an important element of the Eklavya training
program. Each month, a corporate style 8 hr instructor led training is provided to students
through the 3 year duration of the program.
The program has been designed to provide short interventions of topics each month
followed by online content of the same topic and activities to assess the learning and
implement the learning for that respective month. Details of the content are provided in
the next section of this document.
The Virtual Training will be conducted through Video Conferencing. A dedicated Training
team will be provided to each College to facilitate this process. The admin staff at
CommSure will coordinate with the Soft Skills Expert Panel to schedule and organize thesesessions as per the academic schedule.
We are tied up with CISCO, market leaders in Virtual Communication networks, to
provide the Video Conferencing software support.
Online Learning Modules
CommSure-Learn it Easy One of our Premiere products, has been the pioneer for Quality
Online Learning content. A few salient features of our Online Learning product are listed
below
Over 35 various modules covering Basic English Grammar, Communication Skills
and Business Skills.
Each slide is followed up by a voice over
Animated Trainer to ensure maximum interactivity
Every sub-topic is provided with extensive downloadable reference material in PDF
format
Interactive assessments and practice assignments
2D animations make learning absolute fun
CommChat Chat support feature where student can pause the module and chat
with our experts for any queries or concerns
CommCall Call Support incase student is still unclear after chatting with the team
Anytime Learning Learner can access content anywhere any time
Review content as many times as possible
Extensive reports to review performance
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Access to generate reports will also be provided to the TPO in the college
Video lessons to ensure specific topics are well understood (Ex: Interview Skills,
Group Discussion, Body Language etc)
Virtual Mentoring
Virtual Mentoring is a unique service provided by CommSure Knowledge Solutions for the
first time in India for Campus Skill Development programs. Through this process, we
monitor how the learner is implementing the learning imparted through Instructor Led
training and online learning programs.
Call Mentoring: Each month our Virtual mentors get in touch with the students twice a
month to talk to them, understand their level of learning, motivate them etc. Feedback foreach of these interactions will be uploaded in V-Train.
Soft Skills Expert Panel: Regular one-one meetings will be arranged with the Panel to
ensure that Learner is aligned to the end objective of the learning program. Under-
performers will get special attention from the Panel as well as Virtual Mentors
Video Mentoring: For under-performing students, special attention will be provided by
the Virtual Mentors through Video Mentoring. (Managed by CISCO Training Center tool)
Video Based Learning
Extensive of Library of Videos are being developed at our end to ensure learning is
delivered in an effective way. Videos consisting of various case studies, Body Language,
Interview Skills, and Group Discussion are being developed (to be ready and live by
June2012)
CommStudio
CommStudio is an innovative Communications Lab by CommSure Knowledge Solutions.
Through this all the monthly activities are handled. It is here that our Video recording
equipment (Provided free of cost) will be installed.
All the video assessments, Video recording based Mock Group Discussions, Virtual
Instructor Led Training etc will be conducted
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Each month one Simulation activity is conducted to ensure students practice and
implement learning in real life scenario. This process will be managed in collaboration
with the Soft Skills Expert Panel.
Eklavya Program Content Year II
CONTENT FOR YEAR II (1st
year of CommSure)
Sl. no Pre assessment Duration
1 Online test:
Basics of English.
Reading Comprehension.
Free speech ability.
Video assessment: Mock interview recorded on
video to assess, Body language.
General attitude.
Interview Performance.
Based on Academic Schedule
2 Courses
Public Speaking
Free Speech
Basics of English Language and Grammar
Tenses Subject Verb Agreement
Prepositions
Articles
Above courses include Rules, Examples, Exercises and Tests.
Most common used words in Business, their
meaning, pronunciation and usage.
Conversational Phrases (500+ Phrases).
Spoken English (500+ Phrases).
Voice and Accent.
Business English.
Based on Academic Schedule
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Eklavya Program Content Year III
CONTENT FOR YEAR III (2nd
year of CommSure)
Sl. no Mid assessment Duration
1 Assessment of previous years learning
Online test:
Basics of English.
Reading Comprehension.
Free speech ability.
Video assessment: Mock interview recorded onvideo to assess,
Body language.
General attitude.
Interview Performance.
Based on Academic Schedule
2 Mid-Program Performance Review
Revision Exercises.
Assessments.
Trend Analysis.
Need based Extensive training Program.
Training recommendations after mid assessments.
Based on Academic Schedule
3 Courses
Recap of 1st year of CommSure.
Abbreviations in Business English
Word order (Sentences and Questions)
Email etiquette. Useful Phrases (Meaning and Usage).
Introduction to Communication usage and
importance.
Vocabulary (A- Z).
Basics of Verbal Speech Questioning Techniques.
Paraphrasing.
Repetition.
Summarizing.
Question Tags.
Direct and Indirect Speech.
Confusing words.
Common Errors in English Language.
Indianisms.
Based on Academic Schedule
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Eklavya Program Content Year IV
CONTENT FOR YEAR IV (3rd
year of CommSure)
Slno Courses Duration
1 Idioms and Phrases (Rest of Idioms and informal
English).
Listening Skills and Exercises.
Body language.
Group discussions.
Aptitude skills.
Analytical skills.
Interview skills.
Campus Interview questionnaire practice.
Technical Writing.
Resume writing. Personality development.
Positive attitude.
General / Office etiquette.
Table Manners.
Rapport Building.
Corporate and business etiquette. Basic Leader ship Skills.
Motivation.
Team building.
Career goal setting.
Based on Academic Schedule
2 Final Assessment
Assessment of Total learning
Online test:
Courses mentioned above.
Basics of English.
Reading Comprehension.
Free speech ability.
Video assessment: Mock interview recorded on
video to assess,
Body language. General attitude.
Interview Performance.
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About V-Train
V-Train is an Online Reporting and Training Logistics System. The system is comprehensive and built to
facilitate the creation, management, execution and publishing the virtual Training sessions (Video, audio
and Tele) and activities with their corresponding reports and feedbacks online.
The system emphasizes on prompt delivery and management of effective Training sessions and ensuring
relative, effective and optimum feedback of the trainees by experienced Professional trainers in a common
interface. This enables the trainees to view their feedback online anytime and from any place which helps
them to learn and work on their areas of development in a more effective way.
V-Train minimizes the hassles and risk of the logistics involved in a training session which can be travel,location, time and delivery of an effective session.
The comprehensive reports which can be generated at any point of time during the training Program by
our tools will help the management, trainer to track the performance of the trainees, so that
corresponding actions can be suggested to the management or trainees for enhanced learning. V-train is
developed by a School of Thought which believes in different learning speeds exist with different people.
So, continuous tracking of the performance through our reports, provide one on one attention and
guidance, resulting in overall improvement in performance of the entire training batch.
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Features: V-Train
Activities Management: Tool thathelps to manage all activites conducted on
campus like Group Discussions, debates etc.
Alerts Management: Alerts variousactivities like assessments, workshops etc
Assessments: Helps to create,schedule,assign and manage any
assessments
Flash assignments like Project reports, casestudies etc to guage learner concentration
and understanding levels
Blogs help the students or themanagement to discuss and interact about
the training programs
Courses Management: Helps to createand assign various courses as per the
training needs to an individual or a group orthe entire college
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FAQ: FAQ's which help the users about thenavigation through our system or any process
related issues.
Feedback: Manage, add , update , view orreview feedbacks by the trainers or the
management.
Forum: Forum Management enables tocreate, assign or manage forums about a topic
or program where the users can share theirideas. This can also be a general forum where
users across all colleges can interact.
Group Management: GroupManagement helps to assign or seggregate the
users into different groups based on variousparameters so that different courses can be
asssigned.
Issue Log: All issues regarding schedules,technical distrubances etc can be reported to
the CommSure issue log team which willcoordinate with the various departments to
ensure that the log is resolved.
News Management: All importantupdates or news can be created and managed
using this feature.
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Permission Management: Accessibilities andrestrction to various roles can be created and
managed from here.
Quiz Management: create or manage quizesdynamically from here
Reports Management: Enables to create ormanage reports of various types and at various
levels based on the requirement
Request Management: Allows the users ormanagement to create or manage the requests forvarious activities like change of schedules, reuest
for a new course etc.
Roles Management: This feature enables usto create, manage or assign roles to various users
and corresponding permissions by default.
Scheduler: This tool helps us to manageschedules and send alerts and reminders about
assigned activities like assessments or workshopsetc
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Scorm Management enables us to upload oredit scorm files whic are used for the creation the
online content of the course.
Users Management: Helps to Track downusers performance, progress, attendance etc .
Video Management: Upload , assign andmanage training videos to various groups or
courses etc
Workshop Management: Creating,scheduling and assigning workshops to users orgroups or colleges.
Certificate Management: Createcertificates to users on completion of various
courses
Chat Management: Enable, disable, monitorchat of various users with trainers, management
and tech support
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Contact Us
CommSure Knowledge Solutions
#404, Project A Apartments
Motinagar, Hyderabad -18
Tel# 040-23830463
Website:www.commsure.in
Sales Support: 7702530890, 9700008001
Technical Support: 040-23830463
E-mail: info@commsure.in
Video Conference: Online video conferencefor one on one training
Virtual Classroom Management: Createand manage virtual Classroom for one to many
virtual training sessions
Settings: Profile settings, view settings etc
http://www.commsure.in/http://www.commsure.in/http://www.commsure.in/http://www.commsure.in/Recommended