Collaboration Survey Results · §Collaboration and Role of Technology §Drivers & Obstacles to...

Collaboration and Technology:Survey Results

Enabling Responsible Supply Chains

Enabling Responsible Supply Chains

Background

► Fair Factories Clearinghouse (FFC) received a grant from the Levi StraussFoundation to conduct research on collaboration and the role technology canplay in facilitating or furthering companies’ collaborative efforts on supplychain practices.

► FFC devised a survey inquiring about respondents’ perceptions on five keyareas:

§ Current Collaboration Practices

§ Collaboration and Role of Technology

§ Drivers & Obstacles to Collaboration

§ Future Aspirations for Collaboration

§ Facilitating Collaboration Through Technology: Options for Consideration

► 101 people from companies (sector with highest response), NGOs, academics,governments, and auditing firms provided input into the survey results

► The FFC then solicited additional company input through individual interviewsto clarify which tools will best aid companies in effective collaboration.

Enabling Responsible Supply Chains

About Current Collaboration Practices

Enabling Responsible Supply Chains

Where are you formally collaborating?

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How useful have these formal collaborations been?

6 has been most useful, 1 has been least useful)

Chart average values shown

Enabling Responsible Supply Chains

How useful have these formal collaborations been?

Chart actual responses shown

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Where are you informally collaborating?

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How useful have these informal collaborations been?

6 has been most useful, 1 has been least useful)

Chart average values shown

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How useful have these informal collaborations been?

Chart actual responses shown

Enabling Responsible Supply Chains

How often do you share with other companies …

Enabling Responsible Supply Chains

How useful has this sharing activity been?

6 has been most useful, 1 has been least useful)

Chart average values shown

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How useful has this sharing activity been?

Chart actual responses shown

Enabling Responsible Supply Chains

How essential has collaboration been to thedevelopment and growth of your program?

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… Why or Why not?

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… Why or Why not?

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I am collaborating in the following compliance areas …

Enabling Responsible Supply Chains

Can you estimate the financial resources your companyor program has spent on your collaboration efforts?

Financial (membershipfees, travel, technology,audit costs)

Enabling Responsible Supply Chains

Can you estimate the financial resources your companyor program has spent on your collaboration efforts?

Financial (membership fees, travel, technology, audit costs)

Enabling Responsible Supply Chains

Can you estimate the financial resources your companyor program has spent on your collaboration efforts?

Time (# of FTEs orService Providers)

18

84

Enabling Responsible Supply Chains

Can you estimate the financial resources your companyor program has spent on your collaboration efforts?

Time (# of FTEs or Service Providers)

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Can you estimate the financial resources your companyor program has saved from your collaboration efforts?

Financial (membershipfees, travel, technology,audit costs)

19

82

Enabling Responsible Supply Chains

Can you estimate the financial resources your companyor program has saved from your collaboration efforts?

Financial (membership fees, travel, technology, audit costs)

Enabling Responsible Supply Chains

Can you estimate the financial resources your companyor program has saved from your collaboration efforts?

Time (# of FTEs or ServiceProviders)

14

86

Enabling Responsible Supply Chains

Are there collaborative efforts that you are aware ofthat you would like to be a part of, but are not?

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Why or Why Not?

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Does technology help you collaborate/share withothers?

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If technology helps, how?

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If technology helps, how?

Enabling Responsible Supply Chains

Geographically, with whom do you collaborate?

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With what companies do you collaborate?

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Additional Comments on Current Practices

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Additional Comments on Current Practices

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Looking to the Future on Collaboration Practices

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What kind of future collaboration efforts would be mostuseful?

Enabling Responsible Supply Chains

What kind of future collaboration efforts would be mostuseful?

Enabling Responsible Supply Chains

What kind of future collaboration efforts would be mostuseful?

Enabling Responsible Supply Chains

Identify ways that technology can help youcollaborate/share with others

Enabling Responsible Supply Chains

Identify ways that technology can help youcollaborate/share with others

Enabling Responsible Supply Chains

Identify ways that technology can help youcollaborate/share with others

Enabling Responsible Supply Chains

If you had to spend 100% of your budget oncollaboration, what % of budget would you spend on:

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What do you hope to achieve by collaborating withothers?

(10 = most important, 1 = least important)

Chart average values shown

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What do you hope to achieve by collaborating withothers?

Chart actual responses shown

Enabling Responsible Supply Chains

Ideas on Barriers to Sharing and Collaboration

Enabling Responsible Supply Chains

What are the barriers to collaboration efforts?

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Barriers to collaboration comments

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Barriers to collaboration additional comments

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Barriers to collaboration additional comments

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What would it take to overcome those barriers?

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Comments on overcoming those barriers

8

9.

10.

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Ideas on Technology Tools

Enabling Responsible Supply Chains

Option 1: “Company Matchmaking”Using technology, companies will be “matched” with other brands doing audits orworking on remedial activity in the same facilities.

Option 2: “Matchmaking with Same External Auditor”Where the same external auditors are used, companies may be ‘matched’ withanother company with an upcoming audit, with the possibility of scheduling a jointaudit.

Option 3: “Shared Calendar”Companies can see on a calendar what kind of events are coming up for othercompanies of their choosing. This will enable them to consider joint audits, jointtrainings, joint meetings with suppliers for Root Cause Analysis, etc.

Option 4: “Audit Profiles”Companies would be able to see the following: • Profile of audit firm (how manyyears in business, clients, etc) • Profile/CV of auditor • Methodology used • Audittool used • Standard / code used

Option 5: “Company Profiles”Companies would be able to see the profile of another company they may want tocollaborate with.

Option 7: “Factory Profiles”Factory Profile: Companies would be able to see, across key performance indicators,how the factory has performed on an aggregate level across data collected fromvarious sources.

Option 6: “Company Benchmarking”Companies would be able to see how efforts of another company compares to theirown across key performance indicators

Enabling Responsible Supply Chains

Rate how each option could help you improve yourcurrent collaboration & sharing activity

10= most useful ; 1 = least useful

Chart average values shown

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Rate how each option could help you improve yourcurrent collaboration & sharing activity

Chart actual responses shown

Enabling Responsible Supply Chains

Rate how each option could allow you to collaborate inways you’re not currently

10= most useful ; 1 = least useful

Chart average values shown

Enabling Responsible Supply Chains

Rate how each option could allow you to collaborate inways you’re not currently

Chart actual responses shown

Enabling Responsible Supply Chains

Option 1: “Company Matchmaking”Using technology, companies will be “matched” with other brands doing audits orworking on remedial activity in the same facilities.

Option 2: “Matchmaking with Same External Auditor”Where the same external auditors are used, companies may be ‘matched’ withanother company with an upcoming audit, with the possibility of scheduling a jointaudit.

Option 3: “Shared Calendar”Companies can see on a calendar what kind of events are coming up for othercompanies of their choosing. This will enable them to consider joint audits, jointtrainings, joint meetings with suppliers for Root Cause Analysis, etc.

Option 4: “Audit Profiles”Companies would be able to see the following: • Profile of audit firm (how manyyears in business, clients, etc) • Profile/CV of auditor • Methodology used • Audittool used • Standard / code used

Option 5: “Company Profiles”Companies would be able to see the profile of another company they may want tocollaborate with.

Option 7: “Factory Profiles”Factory Profile: Companies would be able to see, across key performance indicators,how the factory has performed on an aggregate level across data collected fromvarious sources.

Option 6: “Company Benchmarking”Companies would be able to see how efforts of another company compares to theirown across key performance indicators

Enabling Responsible Supply Chains

Option One - Company Matchmaking: Do you have anyinitial impressions/comments about this option?

Enabling Responsible Supply Chains

Option One - Company Matchmaking: Do you have anyinitial impressions/comments about this option?

Enabling Responsible Supply Chains

Option One - Company Matchmaking: Do you have anyinitial impressions/comments about this option?

Enabling Responsible Supply Chains

Option One - Company Matchmaking: Do you have anyinitial impressions/comments about this option?

Enabling Responsible Supply Chains

Option 1: “Company Matchmaking”Using technology, companies will be “matched” with other brands doing audits orworking on remedial activity in the same facilities.

Option 2: “Matchmaking with Same External Auditor”Where the same external auditors are used, companies may be ‘matched’ withanother company with an upcoming audit, with the possibility of scheduling a jointaudit.Option 3: “Shared Calendar”Companies can see on a calendar what kind of events are coming up for othercompanies of their choosing. This will enable them to consider joint audits, jointtrainings, joint meetings with suppliers for Root Cause Analysis, etc.

Option 4: “Audit Profiles”Companies would be able to see the following: • Profile of audit firm (how manyyears in business, clients, etc) • Profile/CV of auditor • Methodology used • Audittool used • Standard / code used

Option 5: “Company Profiles”Companies would be able to see the profile of another company they may want tocollaborate with.

Option 7: “Factory Profiles”Factory Profile: Companies would be able to see, across key performance indicators,how the factory has performed on an aggregate level across data collected fromvarious sources.

Option 6: “Company Benchmarking”Companies would be able to see how efforts of another company compares to theirown across key performance indicators

Enabling Responsible Supply Chains

Option Two - Monitor Matchmaking: Do you have anyinitial impressions/comments about this option?

Enabling Responsible Supply Chains

Option Two - Monitor Matchmaking: Do you have anyinitial impressions/comments about this option?

Enabling Responsible Supply Chains

Option Two - Monitor Matchmaking: Do you have anyinitial impressions/comments about this option?

Enabling Responsible Supply Chains

Option Two - Monitor Matchmaking: Do you have anyinitial impressions/comments about this option?

Enabling Responsible Supply Chains

Option 1: “Company Matchmaking”Using technology, companies will be “matched” with other brands doing audits orworking on remedial activity in the same facilities.

Option 2: “Matchmaking with Same External Auditor”Where the same external auditors are used, companies may be ‘matched’ withanother company with an upcoming audit, with the possibility of scheduling a jointaudit.

Option 3: “Shared Calendar”Companies can see on a calendar what kind of events are coming up for othercompanies of their choosing. This will enable them to consider joint audits, jointtrainings, joint meetings with suppliers for Root Cause Analysis, etc.

Option 4: “Audit Profiles”Companies would be able to see the following: • Profile of audit firm (how manyyears in business, clients, etc) • Profile/CV of auditor • Methodology used • Audittool used • Standard / code used

Option 5: “Company Profiles”Companies would be able to see the profile of another company they may want tocollaborate with.

Option 7: “Factory Profiles”Factory Profile: Companies would be able to see, across key performance indicators,how the factory has performed on an aggregate level across data collected fromvarious sources.

Option 6: “Company Benchmarking”Companies would be able to see how efforts of another company compares to theirown across key performance indicators

Enabling Responsible Supply Chains

Option Three - Shared Calendar: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option Three - Shared Calendar: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option Three - Shared Calendar: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option Three - Shared Calendar: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option 1: “Company Matchmaking”Using technology, companies will be “matched” with other brands doing audits orworking on remedial activity in the same facilities.

Option 2: “Matchmaking with Same External Auditor”Where the same external auditors are used, companies may be ‘matched’ withanother company with an upcoming audit, with the possibility of scheduling a jointaudit.

Option 3: “Shared Calendar”Companies can see on a calendar what kind of events are coming up for othercompanies of their choosing. This will enable them to consider joint audits, jointtrainings, joint meetings with suppliers for Root Cause Analysis, etc.

Option 4: “Audit Profiles”Companies would be able to see the following: • Profile of audit firm (how manyyears in business, clients, etc) • Profile/CV of auditor • Methodology used • Audittool used • Standard / code used

Option 5: “Company Profiles”Companies would be able to see the profile of another company they may want tocollaborate with.

Option 7: “Factory Profiles”Factory Profile: Companies would be able to see, across key performance indicators,how the factory has performed on an aggregate level across data collected fromvarious sources.

Option 6: “Company Benchmarking”Companies would be able to see how efforts of another company compares to theirown across key performance indicators

Enabling Responsible Supply Chains

Option Four - Auditor Profiles: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option Four - Auditor Profiles: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option Four - Auditor Profiles: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option Four - Auditor Profiles: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option 1: “Company Matchmaking”Using technology, companies will be “matched” with other brands doing audits orworking on remedial activity in the same facilities.

Option 2: “Matchmaking with Same External Auditor”Where the same external auditors are used, companies may be ‘matched’ withanother company with an upcoming audit, with the possibility of scheduling a jointaudit.

Option 3: “Shared Calendar”Companies can see on a calendar what kind of events are coming up for othercompanies of their choosing. This will enable them to consider joint audits, jointtrainings, joint meetings with suppliers for Root Cause Analysis, etc.

Option 4: “Audit Profiles”Companies would be able to see the following: • Profile of audit firm (how manyyears in business, clients, etc) • Profile/CV of auditor • Methodology used • Audittool used • Standard / code used

Option 5: “Company Profiles”Companies would be able to see the profile of another company they may want tocollaborate with.

Option 7: “Factory Profiles”Factory Profile: Companies would be able to see, across key performance indicators,how the factory has performed on an aggregate level across data collected fromvarious sources.

Option 6: “Company Benchmarking”Companies would be able to see how efforts of another company compares to theirown across key performance indicators

Enabling Responsible Supply Chains

Option Five - Company Profiles: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option Five - Company Profiles: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option Five - Company Profiles: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option Five - Company Profiles: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option 1: “Company Matchmaking”Using technology, companies will be “matched” with other brands doing audits orworking on remedial activity in the same facilities.

Option 2: “Matchmaking with Same External Auditor”Where the same external auditors are used, companies may be ‘matched’ withanother company with an upcoming audit, with the possibility of scheduling a jointaudit.

Option 3: “Shared Calendar”Companies can see on a calendar what kind of events are coming up for othercompanies of their choosing. This will enable them to consider joint audits, jointtrainings, joint meetings with suppliers for Root Cause Analysis, etc.

Option 4: “Audit Profiles”Companies would be able to see the following: • Profile of audit firm (how manyyears in business, clients, etc) • Profile/CV of auditor • Methodology used • Audittool used • Standard / code used

Option 5: “Company Profiles”Companies would be able to see the profile of another company they may want tocollaborate with.

Option 7: “Factory Profiles”Factory Profile: Companies would be able to see, across key performance indicators,how the factory has performed on an aggregate level across data collected fromvarious sources.

Option 6: “Company Benchmarking”Companies would be able to see how efforts of another company compares to theirown across key performance indicators

Enabling Responsible Supply Chains

Option Six - Company Benchmarking: Do you have anyinitial impressions/comments about this option?

Enabling Responsible Supply Chains

Option Six - Company Benchmarking: Do you have anyinitial impressions/comments about this option?

Enabling Responsible Supply Chains

Option Six - Company Benchmarking: Do you have anyinitial impressions/comments about this option?

Enabling Responsible Supply Chains

Option Six - Company Benchmarking: Do you have anyinitial impressions/comments about this option?

Enabling Responsible Supply Chains

Option 1: “Company Matchmaking”Using technology, companies will be “matched” with other brands doing audits orworking on remedial activity in the same facilities.

Option 2: “Matchmaking with Same External Auditor”Where the same external auditors are used, companies may be ‘matched’ withanother company with an upcoming audit, with the possibility of scheduling a jointaudit.

Option 3: “Shared Calendar”Companies can see on a calendar what kind of events are coming up for othercompanies of their choosing. This will enable them to consider joint audits, jointtrainings, joint meetings with suppliers for Root Cause Analysis, etc.

Option 4: “Audit Profiles”Companies would be able to see the following: • Profile of audit firm (how manyyears in business, clients, etc) • Profile/CV of auditor • Methodology used • Audittool used • Standard / code used

Option 5: “Company Profiles”Companies would be able to see the profile of another company they may want tocollaborate with.

Option 7: “Factory Profiles”Factory Profile: Companies would be able to see, across key performance indicators,how the factory has performed on an aggregate level across data collected fromvarious sources.

Option 6: “Company Benchmarking”Companies would be able to see how efforts of another company compares to theirown across key performance indicators

Enabling Responsible Supply Chains

Option Seven - Factory Profile: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option Seven - Factory Profile: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option Seven - Factory Profile: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Option Seven - Factory Profile: Do you have any initialimpressions/comments about this option?

Enabling Responsible Supply Chains

Other Ideas

Enabling Responsible Supply Chains

Other Ideas

Enabling Responsible Supply Chains

Profile Data

Enabling Responsible Supply Chains

I work for …

Enabling Responsible Supply Chains

I am in the following industry …

Enabling Responsible Supply Chains

I work in the function …

Enabling Responsible Supply Chains

I have worked for my company for …