View
215
Download
0
Category
Preview:
Citation preview
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 1/28
Cloud, crowd, & outsourcing
will eat your lunch!
Embrace the inevitable &become an engine of
transformation!
Bob.Carozzoni@cornell.edu Yamin.Chevallard@cornell.edu
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 2/28
About us:
Cornell Enterprise Cloud Strategists
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 3/28
This presentation is about the
organization that reinvents itself ...
… for the era of disruptive change due
to cloud, crowd, and outsourcing
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 4/28
● Multi Sourcing IT Service
● Accelerated Disruption
● Relationship with our Institutional Partners
● Reimagining the IT org
Understanding the future of Enterprise IT
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 5/28
We can’t compete with cloud!
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 6/28
Crowdsourcing will reshape IT staffing!
Prediction: “in 15 years, predominantemployment relationship for some IT
work will be contract/freelance based”
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 7/28
Crowd pilot: TopCoder
Competition
Based
Global talent pool
(approaching 1M)
Hyper-specialization
http://hbr.org/2011/07/the-big-idea-the-age-of-hyperspecialization/ar/1
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 8/28
Meta-Outsourcing
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 9/28
● Multi Sourcing IT Service
● Accelerated Disruption
● Relationship with our Institutional Partners
● Reimagining the IT org
Understanding the future of Enterprise IT
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 10/28
Disruptive innovation is accelerating!
TIME
TIME
BETWEEN
DISRUPTIVE
INNOVATIONS
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 11/28
Foundations are being shaken everywhere!
As consumers we prize disruptive technology!!!
Versus
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 12/28
Enterprise IT disruption
Business Unit
IT Org
End User ref. Tracy Schroeder
Cloud
Vendor
Cloud vendors sell
above IT, directly
to business units
Cloud vendors sell
below IT, directly
to end users
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 13/28
Disintermediation
eliminates the middleman!
ITTech
Provider
Tech
Consumer
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 14/28
● Multi Sourcing IT Service
● Accelerated Disruption
● Relationships are Changing
● Reimagining the IT org
Understanding the future of Enterprise IT
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 15/28
How we (IT) view cloud
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 16/28
How campus views cloud
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 17/28
How IT views its own role
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 18/28
How campus views IT’s role
“Cloud companies are cost effectively
emancipating enterprises from the
tyranny of IT, solving lots of problemswith tools and process that are a
pleasure to use”
-Oliver Marks
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 19/28
How IT
engagescampus
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 20/28
How the cloud engages campus
“If I had asked people what they wanted, they would
have said faster horses.”
-Henry Ford
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 21/28
Campus goes shopping
but the problems will still be OURS!
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 22/28
● Multi Sourcing IT Service
● Accelerated Disruption
● Relationship with our Institutional Partners
● Reimagining the IT org
Understanding the future of Enterprise IT
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 23/28
Reinvent the IT Org
...bridge the gulf between what our
current structure/staffing was builtto do, and what is required of us in
the era of Post Enterprise IT
...reinvent the role we play relative
to the business use of IT
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 24/28
Become a business asset
1. Expert advisor for disruptive change
2. Navigator of procedural barriers
3. Innovation hunter 4. Time-to-market experts
5. Bridger of gaps
○ integration, architecture, security, migrations, etc6. Value added reseller of cloud, staff aug, etc
7. Be or support an IT VMO
8. *Refocus training & lines on core mission*
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 25/28
Roles may change!
IT Consumers as
Service Owner
Enterprise IT As
Strategic Adviser
IT Vendor
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 26/28
Both models have a place
Enterprise IT as
Service Owner
Enterprise IT as
Trusted Advisor
IT Consumers
Enterprise IT
IT Vendor
IT Consumers
Enterprise IT Adviser
IT Vendor
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 27/28
Be careful in choosing roles
Consumer
behavior if fickle.
Who gets leftholding services
in decline?
D ’t b ti l
8/11/2019 Cloud/Crowd/Outsourcing Is Going to Eat Your Lunch (242443811)
http://slidepdf.com/reader/full/cloudcrowdoutsourcing-is-going-to-eat-your-lunch-242443811 28/28
Be a change leader, a
business asset, aligned
with core missionB b C i@ ll d Y i Ch ll d@ ll d
Don’t be a mere operational
function, a follower in an era of
disruption & commoditization
Recommended