Chatham County EOC

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Emergency Operations Plan Support Annex F EOC Staff Manual Updated June 2009. Chatham County EOC. Introduction. Purpose of this training Program outline and schedule Instructor and class introductions Cell phones, radios, and pagers Breaks, facilities, and emergency exits. EOC Purpose. - PowerPoint PPT Presentation

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Emergency Operations PlanSupport Annex FEOC Staff ManualUpdated June 2009

Purpose of this training Program outline and schedule Instructor and class introductions Cell phones, radios, and pagers Breaks, facilities, and emergency

exits.

To provide a central location from which local government can provide interagency coordination and executive decisions in support of incident response and recovery operations.

EOC Purpose

Collect, evaluate and disseminate incident information

Analyze jurisdictional impacts and set appropriate priority actions

Manage requests, procurement, and utilization of resources.

ASOC – Air Support Operations Center EAA – Evacuation Assemble Area EOC – Emergency Operations Center EOP – Emergency Operations Plan MACS – Multi-Agency Coordination

System LSC – Logistics Section Chief OSC – Operations Section Chief PSC – Planning Section Chief.

Addresses planned response to natural disasters, technological incidents, acts of terrorism, and weapons of mass destruction

Applicable to all who have responsibilities during EOC operations.

Robert T. Stafford Disaster Relief and Emergency Assistance Act

Homeland Security Presidential Directive (HSPD) #5

Georgia Emergency Management Act of 1981

Chatham County Code, Chapter 21, Article III

CEMA Director EOC Manager and EOC Section Chiefs.

Incidents are typically managed at the lowest organizational and jurisdictional level

Incident management activities will be initiated and conducted using NIMS principles

The Chatham County EOC will be activated to support local government and/or agency response as needed.

Intended only within the boundaries of Chatham County

Provides site support only, not response activities managed by an Incident Commander

Municipal departments maintain response plans that coincide with the EOC Plan.

NIMS is a flexible framework of doctrines, concepts, principles, terminology, and organizational processes that is applicable to all hazards and jurisdictions

The structure is based on three organizational constructs – ICS, MACS, and Public Information.

MACS define the operating characteristics, management components, and organizational structure of supporting incident management entities engaged through mutual-aid agreements and other predetermined assistance arrangements.

The Incident Command System (ICS) defines the characteristics and structure of incident management throughout the life cycle of an incident.

EOC Common Operating

Picture Policy Direction Communications Support Resources Strategic Planning Legal and Financial

Support Overall Situation

Reporting and Incident Action Planning.

ON-SCENE INCIDENT COMMAND

On-Scene Response Execute Incident Action

Plans Coordinates Needs with

EOC.

EOC vs ICS

POLICY

COORDINATION

OPERATIONAL RESPONSE

RESPONDERS

EOC

ICS

ESF-1, Transportation ESF-2, Communications ESF-3, Public Works ESF-4, Firefighting

Services ESF-5, Emergency

Management ESF-6, Mass Care and

Sheltering ESF-7, Resources ESF-8, Health and Medical

ESF-9, Search and Rescue ESF-10, Hazardous

Materials ESF-11, Pets, Agriculture

and Historic/Cultural Preservation

ESF-12, Utilities ESF-13, Public Safety and

Security ESF-14,

Recovery/Mitigation ESF-15, Public Affairs

Coordinates between the EOC and Incident Commander(s)

Uses operational periods as time frame

Sets objectives based upon the incident

May involve one or more strategies.

CPG outlines the goals Goals are implemented

into the IAP IAP is distributed to the

EOC Staff EOC staff share the IAP

and related goals with ICS in the field.

Goals are achieved through tasks.

Follow own agency's reporting relationships and chain-of-command

All tobacco use is strictly prohibited in the EOC

Beverages should be in spill proof containers

EOC Staff members must check in/out with the front desk and Direct Report

Telephones are for official business Personal entertainment items must be used

with headphones.

Public Information refers to processes, procedures, and systems for communicating timely and accurate information to the public during crisis or emergency situations.

Requests for entry will be coordinated through the EOC Manager and the Lead Public Information Officer or the EOC Public Information Liaison

Requests for press conferences and interviews will be coordinated through the Public Information Officer

Media will be escorted by a Public Information Officer or designee at all times.

Primary EOC site Old County Courthouse (OCH)

Alternate EOC site Administrative Annex (Annex).

CHARACTERISTICS

Dedicated use facility Conference rooms Additional space

available Equipped and

maintained for immediate technical capabilities.

LIMITATIONS

Access Parking Flooding Wind.

Primary EOC Floor Plan

Red- Ops

Blue- Plans

Orange- Logs

Green- Finance

CHARACTERISTICS

Estimated to withstand Category IV hurricane

Equipped to support partial activation

May be used as primary EOC site to support special events and severe weather.

LIMITATIONS

Work space Immediate useAccessSpace.

Alternate EOC Floor Plan

Comprised of Jurisdictional CEOs

Focus on: Overall strategy Overall response priorities Policy setting.

EOC Command StaffEOC General StaffEOC Functional Staff.

EOC ManagementPhysical Building

SupportPhysical Staff SupportCoordinate the

Execution of CPG Objectives.

EOC Command Staff

Planning Section ChiefOperations Section

ChiefLogistics Section ChiefFinance/Administration

Section Chief.

EOC General Staff

Involved in all EOC positions

May hold specific titles/roles

Representative of agencies needed to support EOC activities and incident operations.

Command Policy GroupCEMA Director

Public InformationSection and JIC (ESF-15)

EOC Manager

EOC SupportUnit Leader

County and MunicipalLegal Counsel

EOC MaintenanceSupport

EOC TechnologySpecialist

EOC CommunicationsSpecialist

EOC RadioSpecialist

EOC EAS/LEINSpecialist

EOC SecuritySupport

EOC LiaisonOfficer

EOC LegalLiaison

EOC SafetyOfficer

EOC SituationRecorder

EOC PlanningSection Chief

EOC SituationUnit Leader

EOC IntelligenceCollector

EOC DisplayProcessor

EOC ReproductionSpecialist

EOC DocumentationUnit Leader

EOC DamageAssessment Coordinator

EOC GISAnalyst

EOC General Recorder

EOC DemobilizationUnit Leader

EOC TechnicalSpecialist Unit Leader

EOC PersonnelTime Recorder

EOC Finance/AdminSection Chief

EOC TimeUnit Leader

EOC EquipmentTime Recorder

EOC CompensationInjury Specialist

EOC Compensation &Claims Unit Leader

EOC ClaimsSpecialist

EOC CostUnit Leader

EOC ProcurementUnit Leader

EOC Administrative andClerical Assistants

EOC AdministrativeSupport Unit Leader

ESF-2 CommunicationsUnit Leader

EOC LogisticsSection Chief

EOC ServicesBranch Director

ESF-8 MedicalUnit Leader

ESF-7 ResourcesUnit Leader

EOC SupportBranch Director

EOC SupplyUnit Leader

EOC DeputyLogistics Chief

ESF-1 Ground SupportUnit Leader

ESF-11 Food ServicesUnit Leader

EOC FacilitiesUnit Leader

ESF-4 Fire ServicesGroup Supervisor

EOC EmergencyServices Branch Director

ESF-9 SARGroup Supervisor

ESF-10 HazmatGroup Supervisor

ESF-6 Mass Care &Shelter Group Supervisor

EOC Human ServicesBranch Director

ESF-8 Health & MedicalGroup Supervisor

ESF-11 Pets & AnimalsGroup Supervisor

EOC StagingArea Manager

EOC ASOC GroupSupervisor (Air Boss)

EOC Evacuation AssemblyArea Group Supervisor

ESF-1 Evacuation/Re-EntryBranch Director

ESF-3 Public Works &Engineering Group Super

EOC InfrastructureBranch Director

ESF-12 Energy & UtilitiesGroup Supervisor

EOC OperationsSection Chief

ESF-13 Public Safety &Security Group Supervisor

EOC MilitarySupport Liaison

EVENT COMMAND

EOC COMMAND STAFF

EOC GENERAL STAFF

EOC FUNCTIONAL STAFF

EOC PublicInformation Liaison

EOC PhoneOperators

EOC Phone OperationsUnit Leader

Command and Management

General Staff

Functional Staff

Job Aids for every EOC Position Job Aids Identify:

Position Coordinator and Chain of Command

Staffing Requirements for each Operational Period

Training Requirements General and Specific Responsibilities.

All EOC staff are required to successfully complete IS-100, IS-200, IS-700, and IS-800

Certain positions will require IS-300 and IS-400 and other training unique to their EOC position.

EOC Training Requirements

Ensure effective operationsOccurs after plan is modifiedOccurs when significant staffing

changes occur.

Occurs when an authorized official determines that an event may require assistance due to the scope or magnitude of an emergency.

Determined by the EOC Manager In accordance with EOC Activation

SequenceBased upon the scope and

complexity of the incident Includes considerations for

manageable span of control.

Mass Care and ShelteringStress ManagementMedical Treatment and First AidEmergency Evacuation.

Level 3—Monitoring

Level 2—Partial Activation

Level 1—Full Activation.

Prepare for a potential event or manage an ongoing response

Ensure appropriate personnel are at a state of readiness

Provide efficient management and dissemination of information.

Level 3 – Monitoring

Provide enhanced coordination to on going incident

Ensure appropriate agencies are prepared should events escalate

Manage information flow between on scene response, local, state, and federal agencies, the media and the public.

Level 2 - continued

Command Policy Group

Public InformationSection and JIC (ESF-15)

EOC Manager

EOC SupportUnit Leader

County and MunicipalLegal Counsel

EOC MaintenanceSupport

EOC TechnologySpecialist

EOC CommunicationsSpecialist

EOC RadioSpecialist

EOC EAS/LEINSpecialist

EOC SecuritySupport

EOC LiaisonOfficer

EOC LegalLiaison

EOC SafetyOfficer

EOC SituationRecorder

EOC PlanningSection Chief

EOC SituationUnit Leader

EOC IntelligenceCollector

EOC DisplayProcessor

EOC ReproductionSpecialist

EOC DocumentationUnit Leader

EOC DamageAssessment Coordinator

EOC GISAnalyst

EOC General Recorder

EOC DemobilizationUnit Leader

EOC TechnicalSpecialist Unit Leader

EOC PersonnelTime Recorder

EOC Finance/AdminSection Chief

EOC TimeUnit Leader

EOC EquipmentTime Recorder

EOC CompensationInjury Specialist

EOC Compensation &Claims Unit Leader

EOC ClaimsSpecialist

EOC CostUnit Leader

EOC ProcurementUnit Leader

EOC Administrative andClerical Assistants

EOC AdministrativeSupport Unit Leader

ESF-2 CommunicationsUnit Leader

EOC LogisticsSection Chief

EOC ServicesBranch Director

ESF-8 MedicalUnit Leader

ESF-7 ResourcesUnit Leader

EOC SupportBranch Director

EOC SupplyUnit Leader

EOC DeputyLogistics Chief

ESF-1 Ground SupportUnit Leader

ESF-11 Food ServicesUnit Leader

EOC FacilitiesUnit Leader

ESF-4 Fire ServicesGroup Supervisor

EOC EmergencyServices Branch Director

ESF-9 SARGroup Supervisor

ESF-10 HazmatGroup Supervisor

ESF-6 Mass Care &Shelter Group Supervisor

EOC Human ServicesBranch Director

ESF-8 Health & MedicalGroup Supervisor

ESF-11 Pets & AnimalsGroup Supervisor

EOC StagingArea Manager

EOC ASOC GroupSupervisor (Air Boss)

EOC Evacuation AssemblyArea Group Supervisor

ESF-1 Evacuation/Re-EntryBranch Director

ESF-3 Public Works &Engineering Group Super

EOC InfrastructureBranch Director

ESF-12 Energy & UtilitiesGroup Supervisor

EOC OperationsSection Chief

ESF-13 Public Safety &Security Group Supervisor

EOC MilitarySupport Liaison

EOC PublicInformation Liaison

EOC PhoneOperators

EOC Phone OperationsUnit Leader

Ensure EOC is fully staffed and functional

Ensure necessary local and state resources are deployed to address impact(s)

Maximize level of coordination.

Appropriate agency identification badges Appropriate EOC identification badges Sign-In/Sign-Out Media, visitors, and guests escorts Breaks Unauthorized personnel.

White – Command and Management

Blue – Planning SectionRed – Operations SectionOrange – Logistics SectionGreen – Finance and Admin

Section.

COMMANDPOLICY GROUP

EO

C S

TAFF

ChristineCharlamaineAgency Name up to two lines maximumExpires: January 1, 2010

EOCMANAGEMENT

EO

C S

TAFF

ChristineCharlamaine

EOCPLANNING

EO

C S

TAFF

ChristineCharlamaine

EOCOPERATIONS

EO

C S

TAFF

ChristineCharlamaine

EOCLOGISTICS

EO

C S

TAFF

ChristineCharlamaine

EOCFINANCE/ADMIN

EO

C S

TAFF

ChristineCharlamaine

EO

C V

ISIT

OR

EOCVISITORESCORT

REQUIRED

Agency Name up to two lines maximumExpires: January 1, 2010

Agency Name up to two lines maximumExpires: January 1, 2010

Agency Name up to two lines maximumExpires: January 1, 2010

Agency Name up to two lines maximumExpires: January 1, 2010

Agency Name up to two lines maximumExpires: January 1, 2010

Set length of time to achieve objectives

May vary in length Commonly

between 8-12 hours

Should not exceed 24 hours.

Incident Cycle (Planning P)

NotificationThorough Size-Up Information

GatheringBriefing / ICS-201 Initial Command

Mtg.

CPG MeetingCommand and

General Staff Meeting.

Determines how strategies will be accomplished

Assigns resources Identifies methods for

monitoring.

Review ICS 215 Incident safety Assess

operations effectiveness

Assess resource efficiency

Information gathering.

Command and General Staff attend

Validates the proposed Operational Plan

Outlines resource requirements

IAP component submittals.

Series of standard forms and supporting documents

Conveys intent and direction for the Period.

Beginning of new Operational Period

Presents the IAPBrief-outs to EOC

staff.

Operations directs implementation

Specific to the Ops Period

Plan is evaluated trough the Period

Adjustments made to meet objectives.

Emergency Operating Records

Legal and Financial Records.

Allows system access through internet

Allows users to be created at any time

New boards may be created or edited

Creates a time line of history of the event and actions taken.

ICS FormsEOC Forms After Action

Reports (AAR).

Forms that are used by all EOC Positions: EOC-123 – Credentialing and Accountability EOC-124 – Reporting for Duty Checklist EOC -126 – Staff Position Shutdown EOC-128 – After Action Critique ICS-211 – EOC Check-In/Check-Out ICS-213 – EOC Message Form ICS-214 – EOC Unit Log EOC-237 – Shift Change Briefing EOC-238 – Position SitRep.

EOC Forms Common to All

EOC-123 EOC Staff Credentialing and Personal

Accountability

EOC-124 EOC ReportingFor Duty Checklist

EOC-126 EOC Staff Position Shutdown Checklist

EOC-128 EOC After Action Critique and Reporting

Checklist

ICS-211 EOC Check In/Out Log

ICS-213 EOC General Message

ICS-214 EOC Unit Log

EOC-237 EOC Shift ChangeBriefing Agenda

EOC-238 EOC PositionSituation Report Form

Submit to Section Chief. Section Chief will submit to Situation Unit Leader

SITUATION SUMMARY

This information will be posted in the Master Situation Report. Please

indicate the major issues as they relate to this

function.Keep notes as brief as possible without excluding critical

information.Complete and

submit a Position Situation Report for each Operational

Period.

Operational Period:Position Title:

POSITION SITUATION REPORTING

Submit to Section Chief. Section Chief will submit to Situation Unit Leader

SITUATION SUMMARY

This information will be posted in the Master Situation Report. Please

indicate the major issues as they relate to this

function.Keep notes as brief as possible without excluding critical

information.Complete and

submit a Position Situation Report for each Operational

Period.

Operational Period:Position Title:

POSITION SITUATION REPORTING

Resource requests (internal/external)Resource priority levels

Life Threatening (LT) Urgent (U) Routine (R)

Resource TrackingState Request Management.

EOC-406 EOC Resource Request, Order and Tracking Flow Chart

Field RequestFor ResourceReceived in

EOC

Logistics SectionChief

Approves orVerifies Request

EOC StafferFormats

Request forSubmission

EOC StafferMakes Request

To SOC thruCall Takers

RESOURCE REQUEST MADE THROUGH THE EOC

SOC-RPCoordinates

Specificswith EOC RP

EOC RP TracksAnd Notifies

Logistics SectionOf Status

SOC ProcessesAnd Assigns

Request to RP

ResourceDelivered

SOC ReceivesField RequestFor ResourceNot from EOC

SOC Call TakerForwards

Request To SOCAction Officer

SOC ActionOfficer ContactsEOC Logistics

Officer to Verify

RESOURCE REQUEST NOT MADE THROUGH THE EOC

EOC RP TracksAnd Notifies

Ops Officer ofStatus

EOC OperationsOfficer CoordWith EOC RP

ResourceDelivered

SOC ProcessesAnd Assigns

Request to RP

SOC-RPCoordinates

Specificswith EOC RP

Verified RequestEOC Logs Officer

Confirms withSOC Action Ofcr

EOC-406April 2009

EOC RESOURCE REQUEST, ORDER AND TRACKING FLOW

Tracked throughSupply Unit

Tracked throughSupply Unit

EOC-407 EOC ResourceRequest Form

Define and communicate detailed staffing requirements

Verify staffing and training requirements

Develop record keeping systems.

Decision MakingTermination

Preparedness & Notification

EOC Shut DownPost-Incident

Evaluation.

EOC Command Staff

EOC ManagerEOC Public Information LiaisonEOC Safety OfficerEOC Liaison OfficerEOC Legal OfficerEOC Support Unit Leader.

EOC Command Staff

Command Policy Group

EOC Manager

EOC SupportUnit Leader

EOC MaintenanceSupport

EOC TechnologySpecialist

EOC CommunicationsSpecialist

EOC RadioSpecialist

EOC EAS/LEINSpecialist

EOC SecuritySupport

EOC LiaisonOfficer

EOC LegalLiaison

EOC SafetyOfficer

EOC PublicInformation Liaison

EOC PhoneOperators

EOC Phone OperationsUnit Leader

EOC Command Staff Org Chart

Approves/Authorizes Incident Action Plans (IAP)

Establishes EOC Priorities & Objectives Assesses and Recommends Evacuation

Orders Prepares Local State of Emergency

Declarations Requests Mutual Aid Approves Additional Resource Requests Staffed with the CEMA Director and CEMA AD.

EOC Manager

Advises staff on information managed through the Joint Information Center and/or Chief PIO

Maintains current information summaries and displays

Provides information on status of incident

Monitors media reports for accuracy Oversees EOC Phone Operations.

EOC Public Information Liaison

Establishes safety effortsMonitors safety status of responseProvides immediate notification of

serious injury or death Initial point of contact for medical

emergencies in EOCAuthority to stop and/or prevent

unsafe actsCoordinates critical incident stress

management.

EOC Safety Officer

Assists with establishment & coordination of interagency contacts

Point of contact for agency representatives

Provides incident status to agenciesMonitors operations to identify

interagency issuesParticipates in planning meetings.

EOC Liaison Officer

Serves as a Liaison to the Legal Team advising the Command Policy Group

Ensures legal rules are applied in all applications

Advises the EOC Manager on legal implications and allowances.

EOC Legal Liaison

Manages administration of WebEOC

Manages computer technicians Monitors operations to identify

EOC support issues Ensures EOC maintenance &

security functions are maintained

Participates in planning meetings.

EOC Support Unit Leader

Assists in determining required facilities and furnishings

Arranges for continuous maintenance of facilities

Ensures utilities and restroom operation

Responds to requests for building maintenance.

EOC Maintenance Support

Ensures appropriate security at the EOC

Coordinates with Support Branch when assistance is needed

Monitors security checkpointsAddresses security issues with EOC

Support Unit Leader.

EOC Security Support

Coordinates technological needs Ensures proper function of technology

equipment Operates and maintains cyber security Serves as Subject Matter Expert (SME)

for internet and network Maintains accountability for equipment.

EOC Technology Specialist

Coordinates phone needsMaintains functionality of all phone

equipmentServes as Subject Matter Expert

(SME) for phone equipmentEnsures accountability for phone and

communications equipment.

EOC Communications Specialist

Provides briefings to EOC Support Unit Leader

Maintains message log of transmissions

Maintains list of frequency assignments and radio designators.

EOC Radio Specialist

EOC COMMAND SECTION

?

EOC Planning Section

Coordinates development of IAP Check-in activities and record maintenance Establishes information requirements and

reporting schedules Collects and analyzes information Prepares situation reports Develops maps and visual aids Coordinates planning meetings Conducts long range/contingency planning.

EOC Planning Section

Command Policy Group

EOC Manager

EOC SituationRecorder

EOC PlanningSection Chief

EOC SituationUnit Leader

EOC IntelligenceCollector

EOC DisplayProcessor

EOC ReproductionSpecialist

EOC DocumentationUnit Leader

EOC DamageAssessment Coordinator

EOC GISAnalyst

EOC General Recorder

EOC DemobilizationUnit Leader

EOC TechnicalSpecialist Unit Leader

EOC Planning Section

Prepares objectives and make assignments within the section.

Oversees development of briefings, displays, and plans

Coordinates the consolidation of key information into reports

Maintains maps, charts, and status boards Establishes historical records collection

process Oversees IAP development.

EOC Planning Section Chief

Incident Cycle meetings are facilitated and/or managed by the Planning Section Chief Command Meeting Regarding Incident

Objectives Command and General Staff Meeting Tactics Meeting Planning Meeting Operations Briefing.

Meetings

Central planning tool Level of detail will vary Written at outset of response and

continuously revised and evaluated Prepared by Planning Section Approved by EOC Manager Implemented by Operations Section.

Incident Action Plan (IAP)

Components of the IAP SITREP (Review of Previous Operational

Period) Incident Briefing (ICS 201) Meteorological Status (ICS 201-1) Map Sketch (ICS 201-2) Organization Assignment (ICS 201-3) Resource Summary (ICs 201-4) Damage and Air Ops Summary (ICS 201-5)…

Components of the IAP (continued) Incident Objectives/Response Summary (ICS

202) EOC Positions and Phone Numbers (ICS

203) Communications Plan (ICS 205) Medical Plan (ICS 206) Health and Safety Analysis (ICS 223) Environmental Summary (ICS 224) Meeting Schedule (ICS 230)

Provides current situation and intelligence assessments

Develops situation and intelligence reports

Seeks available information Evaluates the content of

incoming field situations and major incident reports

Ensures the orderly flow of incident-related information.

EOC Situation Unit Leader

Responsibility of Planning SectionSituation information is gathered at

all levelsSITREP is approved by EOC ManagerDocumentation Unit Leader

distributes SITREP to all EOC Section Chiefs

EOC Manager is responsible for ensuring all personnel are briefed.

Situation Report (SITREP)

Regularly reviews incoming reportsSummarizes reports for IAP

development Monitors situation reports for IAP

effectiveness.

EOC Situation Recorder

Monitors the intelligence community for new related incident information

Relays critical and sensitive information

Summarizes intelligence data and provides Report to EOC Manger and Section Chiefs

Assists with IAP development.

EOC Intelligence Collector

Produces necessary boards and displays

Produces and updates maps Assists Unit Leader as necessary in

IAP preparations.

EOC Display Processor

Collects documentation from all EOC sections Maintains accurate and complete records Assists the EOC organization in maintaining

files, journals, and special reports Organizes forms, logs, journals, and reports Maintains and preserves disaster/emergency

related files and other documents Compiles, copies, and distributes the EOC IAP.

EOC Documentation Unit Leader

Assists with document reproduction needs

Ensures sufficient copies are available for briefings and meetings

Reviews reproduced documents to ensure all copies are complete.

EOC Reproduction Specialist

Develops damage assessment reports for IAP

Monitors situation reports

Attends meetings as required.

EOC Damage Assessment Coord.

Designs and develops GIS models and templates

Transposes incoming data into GIS or related databases

Provides GIS information and maps for the IAP.

EOC GIS Analyst

Assists the Direct Report to whom assigned

Maintains detailed notes and document activities within assignment

Transcribes any hand-written notes to electronic files.

EOC General Recorder

Develops a De-Activation Plan for the EOC Monitors the demobilization of emergency

responders and support staff Monitors current EOC IAP Ensures that EOC Staff complete all reports,

time sheets, etc prior to de-activation.

EOC Demobilization Unit Leader

Provides information and advice within area of expertise

Responds to requests for technical advice Monitors incident site operations and

procedures Provides periodic situation or status

reports.

EOC Tech Specialist Unit Leader

EOC PLANNING SECTION

?

EOC Operations Section

Coordinates resource support requests from on-scene incident commanders through activated Emergency Support Function (ESF) Groups/Partners

Coordinates an incident’s overall tactical operations required to meet CPG Objectives during a given Operational Period

Identifies and prioritizes resource requirements Coordinates with other Staff Sections as required Organizes as necessary and adjusts to support the

event/incident, and/or EOC activation level (3,2,1).

EOC Operations Section

Staff Manual APPENDIX 12-3

Command Policy Group

EOC Manager

ESF-4 Fire ServicesGroup Supervisor

EOC EmergencyServices Branch Director

ESF-9 SARGroup Supervisor

ESF-10 HazmatGroup Supervisor

ESF-6 Mass Care &Shelter Group Supervisor

EOC Human ServicesBranch Director

ESF-8 Health & MedicalGroup Supervisor

ESF-11 Pets & AnimalsGroup Supervisor

EOC StagingArea Manager

EOC ASOC GroupSupervisor (Air Boss)

EOC Evacuation AssemblyArea Group Supervisor

ESF-1 Evacuation/Re-EntryBranch Director

ESF-3 Public Works &Engineering Group Super

EOC InfrastructureBranch Director

ESF-12 Energy & UtilitiesGroup Supervisor

EOC OperationsSection Chief

ESF-13 Public Safety &Security Group Supervisor

EOC MilitarySupport Liaison

EOC Operations Section

EOC Operations Section(Branch, Group, and Manager Primary Agencies)

HUMAN SERVICES BRANCHCHATHAM COUNTY PUBLIC HEALTH (CCPH)

INFRASTUCTURE BRANCHCHATHAM COUNTY PUBLIC WORKS (CCPW)

AIR SUPPORT OPERATIONS GROUPMOSQUITO CONTROL (MOSCON)

EVACUATION & RE-ENTRY BRANCHCEMA STAFF

STAGING AREA MANAGERTO BE DETERMINED (YOU?)

EMERGENCY SERVICES BRANCHCHATHAM COUNTY SHERIFF’S OFFICE (CCSO)

OPERATIONS SECTIONCEMA STAFF

Coordinates the activities of the ESF Groups assigned to Section in order to satisfy all support requests

Directs and coordinates all operations, through appropriate staff sections, to meet the objectives established in the IAP each operational period

Monitors the situation, making adjustments to support procedures and operations as needed

Prioritizes available resources, and determines the requirements for additional resources

Responsible for all Operations Section functions Responsible to the EOC Manager.

EOC Operations Section Chief

CEMA STAFF

Staff Manual APPENDIX 12-7

Emergency Services Branch

ESF- 10 HAZMAT RESPONSE GROUPSAVANNAH FIRE & EMERGENCY SERVICES (SFES)

ESF- 13 PUBLIC SAFETY & SECURITY GROUPSAVANNAH-CHATHAM METRO POLICE DEPARTMENT (SCMPD)

MILITARY SUPPORT LIAISONSGANG, USCG, FS/HAAF, OTHERS AS NEEDED

ESF- 9 SEARCH & RESCUE GROUPSAVANNAH FIRE & EMERGENCY SERVICES (SFES)

ESF- 4 FIRE SERVICES GROUPSOUTHSIDE FIRE DEPARTMENT (SSFD)

EMERGENCY SERVICES BRANCHCHATHAM COUNTY SHERIFF’S OFFICE (CCSO)

Coordinates planning efforts, and execution of operations involving ESF Groups 4, 9, 10, 13, & assigned Military LNOs

Monitors on-going operations & recommends adjustments to ensure progress against stated objectives

Determines need for additional resources Maintains contact with available support agencies

and resources Responsible to the Operations Section Chief.

EOC Emergency Services Branch Director

CHATHAM COUNTY SHERIFF’S OFFICE

Staff Manual APPENDIX 12-19

Coordinates Mutual Aid Requests Coordinates fire response capabilities

throughout the County Maintains status of available firefighting

agencies and resources, and an inventory of equipment reported lost or damaged

Facilitates support for detection/suppression of wildland, rural, and urban fires resulting from, or incidentally to a significant emergency event

Maintains contact with available support agencies and resources.

EOC ESF-4 Group Supervisor

(Firefighting)SOUTHSIDE FIRE DEPARTMENT

Staff Manual APPENDIX 12-25

Available to coordinate all Search and Rescue response and operations upon request

Coordinates all requests for Mutual Aid to include use of GSAR

Maintains status of available resources and an inventory of equipment reported lost or damaged

Maintains contact with available support agencies and resources.

EOC ESF-9 Group Supervisor(Search and Rescue)

SAVANNAH FIRE AND EMERGENCY SERVICES

Staff Manual APPENDIX 12-29

Available upon request to coordinate responses to HAZMAT events

Coordinates all requests for Mutual Aid regarding HAZMAT response

Maintains status of available resources and an inventory of equipment reported lost or damaged

Maintains contact with available support agencies and resources.

EOC ESF-10 Group Supervisor(Hazardous Materials)

SAVANNAH FIRE AND EMERGENCY SERVICES

Staff Manual APPENDIX 12-33

Coordinates the rapid mobilization of resources to provide support to local agencies during potential or actual incidents requiring supplemental law enforcement and/or security resources

Maintains status of available law enforcement agencies and resources, and an inventory of equipment reported lost or damaged

Maintains contact with available support agencies and resources.

EOC ESF-13 Group Supervisor

(Public Safety and Security)SAVANNAH-CHATHAM METRO POLICE DEPARTMENT

Staff Manual APPENDIX 12-37

Coordinates civilian requests for support of available military resources

Primary POC for the EOC with their respective military organization

Primary Services: USCG, National Guard, Army.

EOC Military Support Liaisons

Staff Manual APPENDIX 12-41

Evacuation & Re-Entry Branch

REGISTRATION UNITAMERICAN RED CROSS (ARC)

PASSENGER SERVICES UNITCHATHAM COUNTY PUBLIC HEALTH (CCPH)

TRANSPORTATION UNITCHATHAM COUNTY FLEET OPERATIONS

FACILITIES UNITSAVANNAH LEISURE SERVICES (CIVIC CENTER)

EAA GROUPCITIZENS EMERGENCY RESPONSE TEAM (CERT)

EVACUATION & RE-ENTRY BRANCHCEMA STAFF

Coordinates resources required to conduct mandatory evacuations from within the County when needed

Establishes the Evacuation Assembly Area and coordinates resources required to support a mandatory evacuation of the entire County

Monitors and supports County Re-Entry Plan

Maintains contact with available support agencies and resources.

EOC Evac/Re-Entry Branch Director

CEMA STAFF

Staff Manual APPENDIX 12-77

Coordinates all resources supporting evacuation operations at the Evacuation Assembly Area (EAA), and serves as the EOC’s primary POC at the EAA during evacuations

EAA operations are outlined in the Chatham County EOP, ESF-1 Annex (Transportation), Appendix 1-1 (Evacuation and Re-Entry Coordination), Tab A (Evacuation Assembly Area Coordination)

Supports Re-Entry and Evacuee Reception Center (ERC) Operations

Maintains contact with available support agencies and resources.

EOC EAA/ERC Group Supervisor

CITIZENS EMERGENCY RESPONSE TEAM (CERT)

Staff Manual APPENDIX 12-83

Human Services Branch

ESF- 11 PETS & ANIMALS GROUPSCMPD ANIMAL CONTROL

ESF- 8 HEALTH & MEDICAL GROUPCHATHAM COUNTY PUBLIC HEALTH (CCPH)

ESF- 6 MASS CARE & SHELTERING GROUPGA DEPT OF FAMILY & CHILDREN SERVICES (DFCS)

HUMAN SERVICES BRANCHCHATHAM COUNTY HEALTH DEPARTMENT (CCHD)

Coordinates planning efforts, and execution of operations involving ESF Groups 6, 8, & 11

Monitors on-going operations & recommends adjustments to ensure progress against stated objectives

Determines need for additional resources Maintains contact with available support

agencies and resources.

EOC Human Services Branch Director

CHATHAM COUNTY HEALTH DEPARTMENT

Staff Manual APPENDIX 12-45

Coordinates the rapid mobilization of resources to support local agencies providing mass care and sheltering capabilities during potential or actual incidents

Coordinates for the establishment of, and maintains congregate shelters

Coordinates for the establishment of, and maintains

mass feeding sites Maintains contact with available support

agencies and resources.

EOC ESF-6 Group Supervisor

(Mass Care)GA DEPARTMENT OF FAMILY AND CHILDREN SERVICES

Staff Manual APPENDIX 12-51

Coordinates the rapid mobilization of resources to provide support to local agencies during potential or actual incidents requiring additional public health and/or medical services

Provide direct support to established shelters and mass feeding sites

Maintains contact with available support agencies and resources.

EOC ESF-8 Group Supervisor

(Health and Medical Services)CHATHAM COUNTY PUBLIC HEALTH

Staff Manual APPENDIX 12-55

Coordinates the rapid mobilization of resources to provide support to local agencies during potential or actual incidents requiring the evacuation and/or care of household pets and/or service animals

Coordinates post event animal issues Maintains contact with available support

agencies and resources.

EOC ESF-11 (Pets) Group Supervisor

SCMPD ANIMAL CONTROL

Staff Manual APPENDIX 12-59

Infrastructure Branch

ESF- 12 ENERGY & UNTILITIES GROUPCHATHAM COUNTY PUBLIC WORKS (CCPW)

ESF- 3 PUBLIC WORKS & ENGINEERING GROUPCHATHAM COUNTY PUBLIC WORKS (CCPW)

INFRASTRUCTURE BRANCHCHATHAM COUNTY PUBLIC WORKS (CCPW)

Coordinates planning efforts, and execution of operations involving ESF Groups 3 & 12

Monitors on-going operations & recommends adjustments to ensure progress against stated objectives

Determines need for additional resources Maintains contact with available support

agencies and resources.

EOC Infrastructure Branch Director

CHATHAM COUNTY PUBLIC WORKS

Staff Manual APPENDIX 12-63

Coordinates the rapid mobilization of resources to provide support to local agencies during potential or actual incidents requiring public works and/or engineering assets

Conduct damage assessments of County infrastructure and facilities

Repair and Restore essential facilities and services Manage debris Maintains contact with available support agencies

and resources.

EOC ESF-3 Group Supervisor

(Public Works and Engineering)CHATHAM COUNTY PUBLIC WORKS

Staff Manual APPENDIX 12-69

Coordinate the rapid mobilization of resources to provide support to local agencies during potential or actual incidents affecting energy and utility services

Effect repairs and restoration of utility services supporting Chatham County: Electricity, Natural Gas, Telephone

Maintains contact with available support agencies and resources.

EOC ESF-12 Group Supervisor

(Energy)CHATHAM COUNTY PUBLIC WORKS

Staff Manual APPENDIX 12-73

Air Support Operations Center Group

(ASOC)MOSQUITO CONTROL

ASOCCHATHAM COUNTY MOSQUITO CONTROL (MOSCON)

Facilitates all incident aviation activities and

coordinates all aviation support requests

Maintains contact with available support agencies

and aviation resources.

Staging Area Manager

STAGING AREA MANAGER

Identifies, establishes, and facilitates management of

staging areas supporting response/recovery operations

Coordinates all staging area support activities and serves as the

Direct Report for all established local Staging Area Managers.

EOC Operations Section

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EOC Logistics Section

Assigns work locations and preliminary tasks

Identifies service and support requirements

Coordinates reception, staging, onward movement and integration of personnel

Processes additional resource requests

Estimates future capabilities.

EOC Logistics Section

Command Policy Group

EOC Manager

ESF-2 CommunicationsUnit Leader

EOC LogisticsSection Chief

EOC ServicesBranch Director

ESF-8 MedicalUnit Leader

ESF-7 ResourcesUnit Leader

EOC SupportBranch Director

EOC SupplyUnit Leader

EOC DeputyLogistics Chief

ESF-1 Ground SupportUnit Leader

ESF-11 Food ServicesUnit Leader

EOC FacilitiesUnit Leader

EOC Logistics Section

Develops a plan for carrying out responsibilities

Activates Branches/ Units as needed Conducts periodic section briefings Monitors housing, feeding, transportation and

medical needs Establishes critical supply and equipment list Works closely with Volunteer Organizations

Active in Disasters (VOAD) Implements fuel plans.

EOC Logistics Section Chief

Serves as the Liaison between Planning and Operations Sections

Attends all planning meetings Keeps the Logistics Section Chief updated Ensures the Section is properly structured

Updates Logistics plans Reviews resource request Keeps constant monitoring of the Critical

Resource List.

EOC Deputy Logistics Chief

Ensures that the Logistics Services Branch functions are carried out

Ensures the Communications Unit can support radio and telephone communications

Ensures medical support is in place Ensures that adequate food is available Develops Branch Plans.

EOC Services Branch Director

Develops the Communications Plan Activates necessary radio nets Ensures interoperability of

communications systems.

EOC ESF-2 Unit Leader(Communications)

Determines the number and staffing size of sick call sites and first aid stations

Orders medical supplies as needed Determines medical bench stock needs Determines the current and projected

needs Works closely with Safety Officer Establishes transportation needs for

medical evacuations.

EOC ESF-8 Unit Leader(Health and Medical)

Determines and establishes the food service sites

Establishes operations times for food service

Ensures that food is being handled, stored, prepared and served in a safe manner

Works with the Dietician Orders all food service supplies.

EOC ESF-11 Food/Water Unit Leader

Ensures that the Logistics Support Branch functions are carried out

Ensures that the supply unit is properly manned

Ensures the Facilities Unit has pre-identified bases or camps prepared for operations

Ensures the Ground Support Unit begins immediate status of all rolling stock.

EOC Support Branch Director

Develops the supply plan Ensures that supplies are ordered Establishes a system to track and

account for all resources Develops the Critical Resource List Provides accounting of all incident

personnel and equipment Maintains inventories supplies Receives and distributes all resources.

EOC Supply Unit Leader

Develops the plan for staging and housing of response personnel

Ensures that an adequate safe and healthy facility can sleep, support and feed all responders

Develops a security plan for all facilities

Orders necessary supplies and support items.

EOC Facilities Unit Leader

Develops the transportation plan for the field response

Ensures fuel and repair parts are ordered Provides for the scheduling of ground

transportation assets Provides for the maintenance of response

vehicles Develops and implements the Traffic Plan Deploys forward maintenance repair and

refueling teams.

EOC ESF-1 Ground Support Unit Leader

(Transportation)

EOC LOGISTICS SECTION

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EOC Finance/Admin Section

Manages all EOC financial aspectsMaintains EOC personnel time

recordsProvides financial inputServes as liaison between EOC and

County or Municipal Finance/Administration Sections.

EOC Finance/Admin Section

EOC Finance/Admin Section

Command Policy Group

EOC Manager

EOC PersonnelTime Recorder

EOC Finance/AdminSection Chief

EOC TimeUnit Leader

EOC EquipmentTime Recorder

EOC CompensationInjury Specialist

EOC Compensation &Claims Unit Leader

EOC ClaimsSpecialist

EOC CostUnit Leader

EOC ProcurementUnit Leader

EOC Administrative andClerical Assistants

EOC AdministrativeSupport Unit Leader

Provides guidance and establishes procedures to authorize the commitment and payment of funds

Tracks personnel time Keeps current with day-to-day

accounting procedures Tracks and process contracts,

claims, and other payments Maintains and preserves all records.

EOC Finance/Admin Section Chief

Maintains and monitors personnel time recording

Monitors time sheets, rosters, overtime requests and other administrative support

Maintains EOC sign in time sheet.

EOC Time Unit Leader

Establishes and maintains a file for incident personnel time reports

Initiates or updates a time report from all applicable personnel

Ensures that all employee identification information is verified

Posts personnel travel and work hours, etc, to personnel time documents

Ensures that time reports are signed.

EOC Personnel Time Recorder

Assists units in establishing a system for collecting equipment time reports

Posts all equipment time tickets Prepares and uses a summary invoice

for equipment Submits data to Time Unit Leader Maintains current posting on all

charges or credits for fuel, parts, and service

Verifies all time data and deductions.

EOC Equipment Time Recorder

Administers financial matters arising from serious injury and/or death

Processes all other incident claims Documents and maintains a log of all

accidents and injuries Investigates all injury and damage claims Coordinates and processes all

administrative paperwork on serious injuries or deaths

Maintains a log of all potential claims.

EOC Comp & Claims Unit Leader

Establishes procedures with Medical Unit Leader on prompt notification

Obtains copies of Incident Medical Plan Provides written authority for persons

requiring medical treatment Ensures that correct agency forms are

being used Provides correct billing forms Coordinates with Medical Liaison

regarding updates to status of personnel.

EOC Comp Injury Specialist

Coordinates a claims prevention plan Initiates an investigation on all

claims other than personnel injury Obtains witness statements Documents any incomplete

investigations Documents follow-up action needs Updates the Compensation/Claims

Unit Leader.

EOC Claims Specialist

Determines the initial support operations

Assists Section Chief with documenting the event

Assists with the development of the Section’s Situation Report (SitRep)

Assists with the preparation of briefing materials

Determines personnel assignments.

EOC Admin Support Unit Leader

Determines the initial support operations Assists Unit Leader with documentation Ensures that the supply closet is

completely stocked Assists with all filing Assists with Check-In Ensures all EOC staff have appropriate

identification Ensures that the identification log stays

current.

EOC Admin & Clerical Assistants

Establishes a disaster accounting system Monitors disaster expenditures Ensures that all sections are documenting

cost information Collects, compiles cost information Obtains and records all cost data Makes recommendations for cost savings Compiles cumulative cost records Organizes and prepares records for audits.

EOC Cost Unit Leader

Contacts appropriate Unit Leaders on incident needs

Advises Branch/Unit Leaders on procurement procedures

Coordinates required paperwork Obtains listing of activated

contracts/agreements Establishes contracts with supply vendors Coordinates use of imprest funds Verifies all invoices.

EOC Procurement Unit Leader

EOC FINANCE/ADMIN SECTION

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Questions/CommentsOverview Day 2

WebEOC Training EOC Exercise Hotwash

Police area/room, restore EOC readiness

Critiques.

Day One Wrap-Up

Emergency Operations PlanSupport Annex FEOC Staff ManualUpdated June 2009

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