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Notes AKW 103 Management
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McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, All Rights Reserved.
Chapter Five
PlanningThe Foundation of Successful
Management
5 - 2
Planning & Uncertainty
• Planning
coping with uncertainty by formulating
future courses of action to achieved
specified results
5 - 3
Planning & Strategic Management
Figure 5.1
5 - 4
How Planning Helps You
1. Helps you check on your progress
2. Helps you coordinate activities
3. Helps you think ahead
4. Helps you cope with uncertainty
5 - 5
The Adaptive Cycle
• Adaptive Cycle
businesses are continuously cycling
through decisions about three kinds of
business problems: (1) entrepreneurial, (2)
engineering, and (3) administrative
5 - 6
Making Plans
Figure 5.2
5 - 7
Three Types of Planning for Three Levels of Management
• Strategic planning
determine what the organization’s long-
term goals should be for the next 1-5 years
with the resources they expect to have
available
5 - 8
Three Types of Planning for Three Levels of Management
• Tactical planning
determine what contributions their
departments can make during the next 6-
24 months
5 - 9
Three Types of Planning for Three Levels of Management
• Operational planning
how to accomplish specific tasks within the
next 1-52 weeks
5 - 10
Goals, Action Plans, & Operating Plans
• Goals
specific commitment to achieve a
measurable result within a stated period of
time
also known as an objective
strategic, tactical, operational
5 - 11
What Is MBO?
1. Jointly set objectives
2. Develop action plan
3. Periodically review performance
4. Give performance appraisal and
rewards, if any
5 - 12
Setting SMART Goals
• Specific
• Measurable
• Attainable
• Results-oriented
• Target dates
5 - 13
The Planning/Control Cycle
Figure 5.5
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Project Planning
• Project management
achieving a set of goals through planning,
scheduling, and maintaining progress of
the activities that
comprise the project
5 - 15
The Project Life Cycle
Figure 5.6
5 - 16
REVISION
Q1:(p. 143) Engineering is a kind of
business problem that is portrayed in
the adaptive cycle.
TRUE OR FALSE
TRUE
5 - 17
Q2: (p. 147) The operating plan identifies
clear targets such as revenues, cash
flow, and market share.
TRUE OR FALSE
TRUE
5 - 18
Q3: (p. 140) Planning is defined as
A. coping with uncertainty by analyzing past
actions.
B. setting goals and deciding how to achieve
them.
C. correcting problems that have occurred.
D. the same process as MBO.
ANSWER
B. setting goals and deciding how to achieve
them.
5 - 19
• Q4:(p. 145) Roger Enrico of Pepsi Co, had a
clear sense of the future and the actions needed
to get there. This is an example of a(n)
A. mission.
B. purpose.
C. vision.
D. performance.
ANSWER
• C. vision.
• A vision is a long-term goal describing what an
organization wants to become. It is a clear sense
of the future and the actions needed to get there.
5 - 20
• Q5: (p. 158) Anthony's main focus is to complete his project on time. This project is in the ____________ stage.A. closingB. planningC. executionD. definition
• ANSWER
• C. execution
• The execution stage is the actual work stage. Your main focus is to complete the project on time and under budget while trying to meet the client's expectations.
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