Change Management in Kf

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GOAL OF CHANGE MANAGEMENT IN KF

The goal of change management is to

ensure that standardized methods andprocedures are used for efficient and prompthandling of Changes,

minimize the impact of change-related incidentsand,

improve the day-to-day operations of theorganization´.

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BACKGROUND

Established in the year 1935 by Mr. Kishan Lal

 Agarwal.Oil and rice mills.

Office was gaddi system.

Staff was traditional marwadi.

 Accounts were maintained manually.

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WHY CHANGE?

Stagnation

Import policy.Competition.

New opportunities.

Fresh blood in business.

Diversification.Understanding the current and future needs of 

the customer.

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TYPES OF CHANGE

R evolutionary.

Incremental.In the beginning it was Planned change

afterwards Unplanned.

Magnitude was large but spread at a slower

pace.

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BARRIERS OF CHANGE

Old school of thoughts.

R esistance to change.Uncertainty of future (risk).

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Marketing: The target segment changed.

Technology: Completely different and upgradedtechnology(new factory set up).

Quality: Quality products offered.

CHANGE LEVERS

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ENABLERS/ TRIGGERSOpportunity (Demand).

Similar plants coming up in other areas.

 Availability of resources. Attitude( Foresightedness)

 Ability to take risk.

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HOW WE CARRIED OUT THE CHANGE..

Development of infrastructure.

Development & R ecruitment of workforce.

Strategy formulation.

 Alignment of goal with strategy.

Involving employees in the process of change.

Technological upgradation.

Consultants were hired.Market survey and extensive marketing done.

Managing existing employees.

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KEYBENEF

ITS

 OF

CHANGE

R educes Process Inconsistencies

Strengthens CommunicationR educes the Number of Failed Changes andR ework  Assesses R isks- quality, time, cost, etc

Enables Prioritization of Change Proposals

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NEW STATE

 Automated Bread manufacturing.

Cookies/ Cake/

R usk/ Namkeens factory.

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MISTAKES

Started biscuit trading which made loss.

 Weak back office, as the change was unplannedso unaware of certain laws and governmentpolicies.

Financial problems.

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CHANGE PHASE II

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WHY CHANGE

??Emergence of new plants in North Lakhimpur,

Bokakhat, Itanagar, Nagaon, Hojai.

Market became competitive.Growth became negative.

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TYPES OF CHANGE

E volutionary change: Fast food outlet,

departmental store.Incremental change: Fast food outlet to multi

cuisine restaurant and a 16 room deluxe hotel.

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ENABLERS

Mission Charali - Strategically important

location.Perfect blend of customers ± Defense personnel,

locals from Arunachal Pradesh, Tea Planters.

 Attitude and risk taking ability.

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HOW WE CARRY OUT CHANGE..

Development of infrastructure.

Development of workforce.

Strategy formulation.Involving employees in the process of change.

Technological equipments were identified.

Consultants were hired.

Involvement of employees in the changeprocess.

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Marketing: New target segment.

Technology: A new set of technology.

Quality: Standardized quality products/ services

offered

CHANGE LEVERS

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BARRIERS

New concept ± Sense of insecurity.

Serving of non vegetarian food and alcohol.Differential salary structure.

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NEW STATE- PHASE II

KF Department store.

Multicuisine restaurant.Bar.

16 room deluxe hotel.

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AND THE CHANGE CONTINUES«

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ENTERTAINMENT ARENA

KF Mall.Multiplex.

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THANK YOU..

ANY Q UESTIONS..??