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8/4/2019 Capabilities Procurement Outsourcing 2011
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Click to edit Master subtitle styleJuly 2011
Procurement OutsourcingCapabilities
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GEP Outsourcing Capabilities
GeP Company Overview
Outsourcing Capabilities:
Buy Desk Services
Technology Overview
Transition and Change Management Approach Implementation and Governance
Customer Support
Service Level Agreements
Reporting
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GEP today
uFound in 199
u 700+ highly qualifiedprofessionals
u Global coverage and experiencewith 8 offices in 5 countries
u 130+ customers in 20 differentindustries including severalFortune 500 companies
u Over $50 Billion spend managedacross 200+ categories in 22countries
u Fully integrated SaaS basedprocurement technology suitesupporting all source to payfunctions
u Full range of procurementservices focused on realized
savings
To consistently delight our customers by helping them realize
savings through innovative solutions and a unique blend ofconsulting, technology and outsourcing services
Our
Vision:
Mumbai /Hyderabad,India
London,
UK
Shangh
ai,
C
hina
Clark,NJ(HQ)
LosAngeles,CA
Sao
Paulo,
Brazil
Prague,CzechRep.
GEPs Global Footprint
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StrategicSourcing
Low-costCountrySourcing
MarketIntelligence &Benchmarking
Technology Suite
ConsultingServices
TransactionManagement
RealizedSavings
Potential SavingsIdentified
GEPsBlended Model
eSpend ePurchaseeRFX/
eAuctions eContracteSupplier
Opportunity
Assessment
Procurement
Transformation
Order &InvoiceMgmt.
SourcingSupport
Savings &Compliance
Tracking
Contract &VendorMgmt.
Tail-spendMgmt/
Spot-buys
vblended model ensuring higher flexibility andROI to our clients
GEPs end-to-end Procurement Solutions Offering
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FTL/LTL
Intermodal
Ocean freight
Air freight
Express mail and
small packages 3PL/ Warehouse
Fleet management
Logistics
Market research
Mediaproduction/buy
Creative services
FSI Websitedevelopment
Comps
Displays
Marketing
Temp staffing
Office supplies
Janitorial
Security
HR/ Benefits
Facilitiesmanagement
Professional Services
Waste disposal
Relocation
Services
Air travel
Hotels
Rental cars Agency
Travel
Corrugated
Pallets
Stretch/ shrink wrap Plastic bottles
Poly bags
Folding cartons
Labels
Packaging
IT hardware
IT software
IT consulting Telecom hardware
Telecom data andvoice
Wireless
IT / Telecom
Food ingredients
Chemicals
Electronics Plastics
Metals
Energy
Direct Materials
*Partiallist
We manage over $50 billion of goodsand services across 200+ categories
We have consistently delivered savings ranging from 8-15%
Power transmission
Filtration / HVAC
Chemicals & lubes
Hardware
Industrial machinery
Industrial supplies Safety supplies
MRO & Capex
Category List
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rong m, - n-c procand state-of-the-art tools, we are a worldleader in procurement services
Expertise
Over 200 category experts across the globe
Extensive experience in all major industries
High caliber workforce recruited from industryand leading institutions
Spend Analysis tool for accurate data classification andopportunity assessment
eRFx and eAuction tools with a host of features foraccelerated execution
eContract/eSupplier tools for ongoing category managementTools
Comprehensive library of RFPs, Data Collection and Analysistemplates perfected over hundreds of sourcing engagements
Dedicated market intelligence team.
Database of over 35 MM suppliersResources
Highly customized sourcing methodologies for all categories
Strong focus on realized savings through savings andcompliance tracking
Process
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GEP recognition and validation
We have worked with GEP for 5+ years using their consulting andblended outsourcing services. They have consistently helped us meetour planned objectives and realize true cost savings. We view theirinvolvement in every stage of the procurement process as critical toour success.
Vice President , Purchasing, Saint-Gobain North America
Client speak
GEP is an outsourcing vendor with a compelling mix of capabilities tosupport client requirements and meet market competitiveness. The
company has made investments in key procurement outsourcingcapabilities including a delivery model with a global footprint, closeintegration between procurement technology and process, and an end-to-end focus on source-to-pay. GEP is a procurement outsourcing
provider we will continue to see as the outsourcing landscape continuesto evolve towards a broader value proposition.
Katrina Menzigian, VP FAO & PO Research, Everest
Analyst speak
Listed as a RisingStar in IAOPs 2010Global Outsourcing
List
Provider Pros toKnow in Supply &
Demand ChainExecutive
2005, 06,07,08, 09,10
Stevies AmericanBusiness Awards 2005, 06, 08, 10
NJBIZ New JerseysFinest 50 2005, 07,
08, 09
Finalist in E&YEntrepreneur of the
Year 2006, 07
New Jerseys best 50women in business
Inc 500|5000 fastestgrowing companies inAmerica 2005, 08, 09
Deloitte TechnologyFast 50 2005, 07
Supply & DemandChain Executive 100
list
2005, 06, 08, 09, 10
APICS innovationaward of excellence
2005
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GEP Outsourcing Capabilities
GeP Company Overview
Outsourcing Capabilities:
Buy Desk Services
Technology Overview
Transition and Change Management Approach
Implementation and Governance
Customer Support
Service Level Agreements
Reporting
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Procure to Pay Services
Unplanned and time sensitiveprocurement purchases
Proactive and Reactive TailSpend Management
Requirement assessment,Sourcing approach selection andnegotiations
Catalog implementation and P-card adoption
Spot-Buying/
Tail-SpendManagement
Order &Invoice
Management Req Creation to POProcessing
Delivery Tracking &Confirmation
Invoice reconciliation
Dispute Resolution
Buyer and SupplierHelpdesk
Data Management &Reporting
Savings &Compliance
Tracking Savings tracking, validation andReporting
Price, Vendor, Product andContract Compliance
Measurement and Reporting Compliance Improvement
Catalog Creation
Catalog Hosting, Maintenanceand Updation
Master data cleanup andenrichment includingmaterial/item master, vendormaster, contract database andcatalogs
P-Card management includingaccount setup, maintenanceand cancellations
Catalog, P-Cardand Master Data
Mgmt.
Buy-DeskServices
Supplier &Contract
Management Supplier databasemanagement
Supplier on-boarding andfinancial risk assessment
Supplier performancemanagement
Contract databasemanagement
Contract updates, cleansing,renewals and tracking
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ur process r ves mprovemenat each activity providing a highlyefficient buy-desk center
RequisitionManagement
Receive and reviewrequisitions
Route requisitions forapproval
Identify and recommend
suppliers Ensure policy
compliance and resolvediscrepancies
Purchase OrderManagement
Create and dispatchPOs
Handle change orderrequests
Handle cancellations
including open ordersand returns
Order Tracking& Issue
Resolution
Capture ASNs, trackorders
Expedite orders asrequired
Resolve issues with
ordered and receivedgoods
InvoiceRe-conciliation
Receive invoices Conduct 3-way matching Audit invoices for
deviations from contractterms
Report issues upstreamand resolve with suppliers
Faster req. creationthrough catalog orpre-defined templatesand automatedworkflow
Sequential, paralleland pool approval
process supported formulti-layer approvals
Req. completenessand accuracy check
Faster and moreaccurate POprocessing. Lessreconciliation oferrors
Data capture atsource
Improvedcompliance andreporting
Multi-lingualhelpdesk
Improved service tobuyers as well assuppliers
Improved customersatisfaction
Minimized non-POinvoices
Timely payments tocapture early-payment discounts
Customized process to WFT requirements Integration with existing ERP, inventory and timesheetsystems full data synchronization
High-skilled professional buyers Standardized global service delivery SLA driven process, real-time dashboards and continuousimprovement
S t B B l i t i
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Spot-Buys: By leveraging our vast sourcingexperience we are able to add significantvalue through this service
Receiveand
validaterequisitio
n
Qualifyrequisitio
n forspot-buy
Identifysourcingapproach
Sourceand
selectsupplier
IssuePurchase
Order
Helpdeskteam
Spot BuyTeam
PR2POTeam
Spot BuyProcess
Spot-Buy reduction Analyzing spot-buy purchases for strategic
sourcing opportunity
Analyzing existing contracts for similarproducts/services to bring recurring spot-buys under purview of existing contracts
Identifying opportunities for implementationof eCatalogs and assisting the catalogmanagement team in implementing them
Identifying and recommending cases for P-card adoption
Tracking savings from spot-buy purchases
using an approved savings methodology
Key differentiators High quality resources trained on
specific skills required for spot-buys
Pro-active approach to spot-buys witha focus on reducing the number ofspot-buys and bringing more and more
spend under strategic sourcing
Access to category and sourcingexperts owing to a highly developedstrategic sourcing practice
Access to numerous suppliers fromGeP supplier database and other
subscriptions Library of RFPs, RFIs and analytical
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ur a a og anagemen exper se sstrengthened by our state-of-the-arteCatalog tool
UnifiedSearchInte
rface
TranSearch
eCatalog
Pun
ch
- Out
Sites
Internet
Hosted
Catalogs
Contract &ItemReposit
orySupplier ACatalog
InternalCatalogs
Supplier ACatalog
Supplier NCatalog
.
.
.
.
Procurement TransactionSystems
Easy integration with existingERP system
Hosted Catalogs, Punch-Outs andCommercial Websites on a single
platform
Tool Features
Built in workflows for catalog creation Unified search interface to hosted andpunch-out catalogs
Single sign-on functionality
Automated tracking and notification forcontent changes
Easy integration with ERP systems,internal catalogs, supplier websites andcontract repository
Our Differentiators
In-house category experts for catalogdesign and approach
Database of existing commodityschemas for quick implementation
Analysis of catalog transaction data tostudy adoption trends, compliance andprocess improvement opportunities
User training to increase adoption
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We also provide Master DataManagement solutions
Data Collection,Consolidation andTool configuration
Data Classification Business User QAand Approval Establish process forongoing maintenance
Review, validate and loadmaster data into repository.
Estimate cleansing effortneeded.
Set up process for historicaldata cleansing
Select a taxonomy forclassification (e.g. UNSPSC)
Define specifications
Classify data, extract noun,
modifier and attributes bycategory based on thespecifications
Normalize and standardizeattributes. Identify duplicates
Generate standard Short (40chars) description and long text
Customer business user QA(typically collaborative effortalong with GEP resources)
Review and acceptance offinalized master data.
Go-Live on Historical MasterData Repository
Set up process for monthlydata incremental cleansing.
Customer to establish CentralMaster Data ManagementTeam for review and approval
of incremental new masterdata records
Item Master Management Process
Creation of a unified item/vendor master repository from multiple source systems (legacy, ERP, etc.) ;provide visibility to similar items / inventory across sites
Customer support for not just historical cleansing, but also ongoing maintenance of cleansed repository
Identification of duplicate items within current item master and on an ongoing basis
Help establish data governance process (new item creation process)
GeP Master Data Management Solution Benefits
S f C M h h
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Support for Category Managers through ourPerformance Management Service
Databasemanagement& Supplieron-boarding Develop
performanc
eevaluationcriteria
Collect andanalyzeperformance dataConduct
evaluation/scoring
MaintainSP resultsanddevelopimprovement plans
Supplier
Management
Activities
Assist client categorymanagers indeveloping supplierscorecards for all keycategories
Collect supplierperformance data
(SLAs and pricing)and analyzeperformance trends
Conductperformanceanalysis overagreed frequencies.
Assist in developing
improvement plans
Maintain supplierdatabase
New supplierregistrations
Supplier on-boarding
Financial risk
assessmentSupplier segmentation
Assist categorymanagers in theevaluation process
Maintain supplierscorecards
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Our Contract Management team trackscontracts
Manage contract repository andimplement quality controlprocesses
Update and cleanse contractdata periodically as needed
Identify upcoming contracts forrenewal and manage supplierrelated amendments
Review contracts for compliancewith agreed terms andconditions
Work with spend managers toidentify opportunities forimprovement/consolidation
Work closely with helpdeskteam and assist in providinginformation to user specific
queries
In-scope
activities
Tools &
Resources
Differentiators &Value-adds
Intelligent eContract tool that automatescontract tracking for renewals, rebates etc.
Tight integration with suppliermanagement, compliance managementand catalog management teams andmodules allowing for seamless dataexchange
Experienced resources with sourcing know-how and not just document managementskills
Tool based customizable tracking,eliminating missed renewals, rebates andother timelines
Easy creation of catalogs from contracts bysimply publishing items to the eCatalogmodule
Better supplier performance managementand compliance tracking by providingupdated contract data to the SPM andCompliance Management teams
Contract grouping and analysis to identifysourcing/consolidation opportunities
av ngs an omp ance rac ng serv ce
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av ngs an omp ance rac ng serv ceimproves compliance throughout theorganization
Non ComplianceDrivers
Identified andRealized Savings
u Standard templatesand tools for spenddata collection
u Electronic reports forrealized savings andcompliance tracking
u Customized as perrequirement -Category wide,region wise , periodwise reports.
u Complianceimprovementsolutions e.g.eContract
DeriveRealized
Savings anddeviation
Reportsavings
andcompliance trends
Analyzenon-
compliance drivers
Developaction
plans forcomplianc
eimproveme
nt
Calculateprice,
volumeand
suppliercomplianc
e
Trackcategory
andsupplier
wisespend
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buy-desk services through aprocurement hub
Key hub Content Definition
Category ContentInformation
Templates for content owners to follow that havespecific category attributes. The templates allowfor specific category content information and anoverall uniformed buying experience.
Quick Links One click links for advanced end users toimmediately go to specific areas within
Weatherfords hub and buying channels.
Procedures Instructions for guiding end users through thepurchasing landscape and help reduce supportcalls.
Policies Governing documents that enforce specific buyingbehaviors. These usually include a Purchasing
Policy, P-Card Policy, and category specificpolicies.
Glossary A reference of purchasing terms that an end userwill see within the Procurement Hub and buyingchannels.
FAQs A list of questions and answers covering the P2Pprocess. Detailed FAQs can significantly reduce
help desk calls.
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supports all buy-desk and sourcingsupport services
Improved spend visibility withhighly accurate dataclassification
Import data from multiple datasources
Industry or client specific spendtaxonomy
Parent-child mapping andsupplier name normalization
Opportunity assessment andpractical sourcing insights fromspend data
eSpend eRFX/eAuction
Accelerated and automatedRFx and negotiation process
Improved stakeholdercollaboration
Accurate tracking of projectprogress
Improved access to globalsuppliers
Improved market price visibility
Increased competition andsavings
Highly flexible tools withnumerous customizable options
eSupplier Centralized supplier
administration
Improved supplierperformance trackingacross KPIs
Improved access to newsupplierseContract
Centralized contract administration andtracking
Improved collaboration in contract creation
Automated renewals, discounts and rebatesmonitoring
Improved contract compliance
Faster, automated PO creationand administration process
Less time spent on invoicemanagement and disputeresolution
Improved monitoring ofmaverick and off contractpurchasing
Integration with spend analysis,savings and compliance tracking
Data driven insights for effectivesourcing
ePurchase/eCatalo
g
Technology
Solutions
O ti t h l it b
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Our entire technology suite can beintegrated with ERP and other clientapplications at defined integration points
MaterialMaster
Suppliers
Vendor Master
P-Cards
Financial
Accounting
System
Plant
Maintenance
System
ERPAPPLICATION
MaterialMaster
Vendor Master
Third Party DataFeeds
eSupplier
ePurchase
eRFx/eAuctio
neSpendeContra
ct
ERP DB
Single Integrated Interface
Time &Expense
Management
InventoryManagement System
SupplierCatalogs
LogisticsMgmt.
Systems
P-CardSystems
Travel Mgmt.Systems
Customizedintegrationpoints
eCatalog
Accounts
Payable
System
Materials
Management
System
P2P technology and inventory
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P2P technology and inventorymanagement system integration
Seamless integration automates the process of updating inventory in theinventory management tool at the time of material receipt and vendor invoice
The purchase tool can be configured to create requisitions if critical inventory
items fall below safety stock Inventory transactions are permanently maintained in a separate file to providecomplete audit trail of all material receipts, transfers, sales and adjustments
Inventory history listing Net change to inventory quantity and value for theselected fiscal-period range is displayed for each material code
Inventory trial-balance - Summary report showing the inventory change during aselected fiscal-period range
Vendor price-book listing Summary report shows the primary and alternatevendors for each material item as well as the last purchase quantity and unit price
P2P technology
platform
Inventory managementsystem
Vendor invoice andmatching (itemcode, qty, price)
Safety stock trigger,
inventory transactionhistory
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GEP Outsourcing Capabilities
GeP Company Overview
Outsourcing Capabilities:
Buy Desk Services
Technology Overview
Transition and Change Management Approach
Implementation and Governance
Customer Support
Service Level Agreements
Reporting
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Why GEP?
Deep sourcing expertise
Nimble, flexible and highly responsive business model
Best-in-class SaaS based procurement technology
Strong focus on realized savings
GEPs
commitment forsuccess
1
2
3
4
E A i A t l S th A iUnited
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Clark, NJ (GlobalHeadquarters)100 Walnut Avenue
Clark, NJ 07066Phone: 732-382-6565
London, UKOffice 1.01 1.02, 8 TheSquare,Stockley Park, Uxbridge,Middlesex UB11 1FWPhone: 44 (0203) 0087472
Prague, Czech RepublicNa Stri 65/1702140 00 Prague 4, City EmpiriaPhone: 42 (022) 5986501
Mumbai, India7th Floor, Building No. 3,Serene Properties Pvt. Ltd.MIDC, Thane Belapur Road,Airoli,
Navi Mumbai - 400 708Phone: 91 (22) 6137 2100
Hyderabad, IndiaMayfair Building - 202,
Sardar Patel Road,Secunderabad, A.P.Phone: 91 (40) 6648 4211
Willoughby,Australia
41 Artarmon Road
Willoughby NSW2068
(reseller )
Shanghai, China15F One Corporate Avenue,
222 HuBin RoadLuWan District, Shanghai 200021
Phone: 86 (21) 6122 1238
Email:info@gep.com
www.gep.com
Europe
Asia
Australia
South America
S. Paulo, Brazil
Av. Paulista, 1079 7o / 8o An
CEP: 01311-200
S. Paulo, Brazil
Phone : +55 11 2787 6393
UnitedStates
GEP is a leading procurement services firm dedicated to helping enterprises addvalue and reduce costs through procurement and supply chain transformation. With acomprehensive portfolio of services and solutions, GEP helps many of the world's
largest organizations uncover savings opportunities, and deliver these savings to thebottom line. We have managed over $50 billion of spend on behalf of these clients,across industry sectors and geographies. Our blended model combines managementconsulting, strategic sourcing support, implementation and outsourcing services witha full suite of best-in-class procurement tools and technology solutions.
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