Canaccord Genuity Annual Growth Conference August 8...Canaccord Genuity Annual Growth Conference...

Canaccord Genuity Annual Growth Conference

August 8

Safe harbor

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At Teladoc Health, we are

transforming how people access

healthcare around the world.

We are creating a new kind of

healthcare experience – one

with greater convenience,

outcomes, and value.

publicly-traded

on NYSE since 2015

TDOCemployees

worldwide

+2,200experts across

450+ specialties

+50,000network

clinicians

+7,000

cumulative visits

through YE 2019

>9 million

(1) Full-year and quarter management guidance; midpoint of range, unless otherwise noted.

64%Revenue CAGR

(2016-2019E)

59%Visit CAGR

(2016-2019E)

68%Gross margin

Q2 2019

9.7 mmUS visit feeonly livesQ2 2019

26.8 mmUS paid access

membershipQ2 2019

Global trends are driving innovation in healthcare

Significant volume resulting in

multi-day wait times and

shorter appointments

Limited or no access to a

family doctor

Physician shortages in critical

specialties

Aging populationRising costs of care

Growth in HDHP enrollees

Consumer empowerment

Data and device integrations

Offline to online transitions

Convenience expectations

Proprietary Clinical

Capabilities

Entrenched

Distribution Across

Channels

Tech-Enabled Ops at

Scale

Global ReachEngagement

Science & Results

Product/Clinical

Scope of Offerings

Category-defining brand

Consumer demand

Returns to scale

Market leadership

Premium pricing

Proven ROI

Positioned to serve patients wherever they are

• 40% of

Fortune 500

• Thousands of

small

businesses,

labor unions

and

employer

coalitions

• 40+ US health

plan client

including

commercial,

Medicare and

Medicaid

populations

• 70 global

insurance and

financial

services firms

• Public sector:

US federal,

state and local

municipalities

• Medicare

• Medicaid

• ~300

hospitals and

health

systems

• Leading

behavioral

health

platform

• Partnership

with leading

national

retailer

First & only Patient Safety Organization (PSO)

Teladoc Health Physicians Network

Quality & Strategic Oversight

Staff Clinicians(MDs, APs, Nurses)

TelemedicinePractice

Global ExpertPanel

Teladoc Health

Global Medical

Advisory Board

Clinical

Leadership

Team

Teladoc Health

Quality and

Care Committee

Unique clinical partnerships

Growth levers

Distribution Channels

Products & Services

Employers

Insurers

DTC

Hospitals & Health Systems

International markets

Upsell/cross sell

Penetration of existing

New distribution

Visits/utilization

Virtual COE specialty services

Telemedicine

Behavioral health

Licensed platformBroaden role in

healthcare delivery

Clinical services

innovation

Accelerate

consumer adoption

Expand footprint &

distribution

Broaden role in

healthcare delivery

Clinical services

innovation

Accelerate

consumer adoption

Expand footprint &

distribution

Existing distribution

channels

Product cross sell /

upsell

Government programs

Direct to consumer

Global markets

leadership

Virtual Primary Care

Integrated Behavioral

Health solutions

Virtual Center of

Excellence specialty

services

Chronic care

Clinical quality

leadership

Integrated, intuitive

consumer experiences

Engagement science &

Surround Sound

investments

Virtual First experience

Expanding access

points and modalities

Health System use

cases

Insurer scope of

services

In home solutions

Integration with local

delivery system

2017 Insured Population - Commercial Lives vs. Government Lives (lives in millions)

Commercial

177

Military

5

Medicaid

72

Medicare FFS

39

Medicare

Advantage

20

Goverment

131

Note: Amounts may not sum due to rounding.

New

addressable market for 2020

Global opportunity

61 52

14 9 6 6

38

13 24

7 28

3

56

43

56

10

12

67

80

17

65

49

62

23

36

France Germany Netherlands UK Spain Italy Rest of

Europe

Australia Canada

Privately Insured Public Option Only

Source: NIH; OECD; CIA FactbookNote: Rest of Europe excludes Russia. Numbers may not sum due to rounding.

Privately insured reflects a minimum level of privately administered primary, duplicate, complementary, or supplementary health insurance.

196

157

Delivering the Virtual First experience

Components

Virtual front door member

experience

Innovative physical & mental

health services

Integrated delivery platform

Benefits

Superior utilization & member

satisfaction

Greater impact on healthcare

costs

Deeper client partnerships

Strong interest for comprehensive, integrated solutions

Demand for Virtual First ™ plan designs

Strong demand across all channels

Increased level of new and existing client bookings

Increased RFP volume

(1) US Paid Membership Only.

(2) Pro forma to exclude Aetna Fully Insured, Amerigroup, and VFO.

Organic onboarding of large health plan population

Acquisition of Best Doctors

Acquisition of Advance Medical

>9 million cumulative by YE 2019

(1) First year utilization measured as annualized utilization of first calendar year with eligibility. 2018 utilization reflects annualized YTD 2018 through November.

1.0x 1.0x 1.0x 1.0x 1.2x

1.6x 1.7x

2.4x

2017 Cohort 2016 Cohort 2015 Cohort 2014 Cohort

1st Year 2018

(1) Products include General Medical, Expert Medical Services, Behavioral Health, and Dermatology.(2) Visits per member by product access for registered members with at least one visit YTD through November 2018.

40%

13%

1%

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Liquidity

Cash & Short Term Investments $472.6

Debt

Cash

Earliest Interest Fair

Debt Conversion Rate Outstanding Expense Value

Convertible Notes 2022 6/15/2022 3.0% $275.0 $8.3 $467.5

Convertible Notes 2025 11/15/2024 1.4% $287.5 $4.0 $425.3

Total 2.2% $562.5 $12.2 $892.8

$(0.40)–$(0.42)