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Mohammed Abu Al Haj
Business Development Manager- Government & Education
Etisalat Enterprise Solutions
Agenda
Etisalat Group Overview
Etisalat Enterprise Solutions
Mobility Solutions for Education Sector
New at Etisalat
Conclusion
Etisalat In Brief
5 %RevenueYear on year growth in revenue
4 %Group ProfitYear on year growth in profit
30.8 b
RevenueAED 30.8 billion revenue in 2009
107 mCustomersSupporting over 107 million subscribers in 18 countries representing an increase of 34%
15thRanking15th telecom company based on its net profit on the Financial times top 500 2009
85,000EmployeesOver 85000 employees worldwide
Nigeria
Unified License
Population: 148 million
Customers: 2 million
Saudi Arabia
- Mobily
Population: 25 million
Customers : 18 million
Egypt
3G Mobile License:
Population: 76 million
Customers : 13 million
Tanzania
Zantel
Population: 40 million
Customers : 1 million
Sudan - Canar
Population: 39 million
Customers: 200k
Pakistan - PTCL
Population: 162 million
Customers 21 million
Afghanistan
Population: 22m
Customers :2.2million
Atlantique Telecom
Benin, Burkina Faso, Gabon, Ivory
Coast, Niger, Togo, Central African
Republic
Population: 70 million
Customers :4 million
India
UASL license in 15
circles
Population 1.123
billion
Indonesia
PT Excelcomindo
Population 226 million
Customers : 22 million
Covering 2 billion population
UAE
Population: 5m
Customers : 10m
Sri Lanka
Population: 20m
Customers : 2.2m
Serving over 107 million customers across
18 countries
Atlantique Telecom
Canar
Etisalat Misr
Etisalat Nigeria
Zantel
Etihad Etisalat (Mobily)
Thuraya
Etisalat Afghanistan
Excelcominido Pratama TBK
Pakistan Telecommunications Company (PTCL)
Swan Telecom
Etisalat Sri Lanka
Etisalat International
6
Egypt (66%)
Awarded 3rd
mobile license
in Egypt
Pakistan
Acquired 26% of
PTCL, integrated /
2nd
mobile operator
Mobily KSA (35%)
Awarded
2nd mobile
License in KSA
1997
Satellite
34.5% of Thuraya
Tanzania
34% of Zanzibar
Telecom Ltd.
Canar Sudan
Founder (37%) of
2nd fixed line
operator in Sudan
Atlantique
Telecom
Acquired 50%
in holding of seven
operators in Africa
Afghanistan
Awarded 4th
GSM license
in Afghanistan
India
45% stake in
Swan Telecom
200720062004 20051999 2008
Indonesia
Acquired 16% of
Excelcomindo
Saudi Arabia
Acquired Bayanat
Al-Oula (data
provider)
Nigeria
Acquired 40% of
EMTS
Atlantique Telecom
Increased stake
to 70% (recently
increased to 82%)
Canar Sudan
Increased stake
to 82%
Zantel
Increased stake
to 51%
2009
Sri Lanka
100% Stake
Etisalat International Expansion (History)
We are evolving our global / regional
corporate offering
Fragmented Consistent
Afghanistan
Misr
Nigeria
Some Accolades
WORLD’S BEST INTERNATIONAL
CARRIER
Our Operational & infrastructuralachievements were recognizedwhen Etisalat was named “WorldsBest International Carrier byWorld Communications Awards(WCA Year on year growth inrevenue
SUPER BRAND
Our focus on continuouslyinvesting & nurturing the Etisalatbrand was recognized by it beingawarded ‘Super brand’ status bythe Super brand council
CUSTOMER CARE AWARD
For efficient customer careEtisalat was awarded the 3 middleeast customer care excellenceaward in Feb 2009
Best Operator in Emerging Markets 2010Finance and Investments Middle East 2010
Business Solutions Vision
While:
Delivering in quality & timely mannerFocusing on after sales customer support
services
Through:
Total end-to-end managed telecom & ICT solutions
Support Enterprise Customers & Government Agencies to:
Grow their business Differentiate themselves Be competitive
Etisalat Product MIX to facilitate ONE
STOP SHOP for your ICT needs
Business Connectivity
Mobility
Managed ICT eServices
State of the art Product MIX that facilitates your business &
technology needs
Product segmentations to ensure good customer
experience
Continuous commitment to ensure state of the art
technology and services
Ever growing services that meets
customer needs
IP Connect
Leased Line
ATM
Frame Relay
Audio Conference
Internet Leased Line
Business One
ISDN
Toll Free
PABX
Call Centre
Campus LAN
BU
SIN
ES
S C
ON
TIN
UIT
Y
Blackberry
SMS Broadcast
Bulk GPRS
Push to Talk
Mobile PBX
Postpaid Mobile
Prepaid Mobile
Mobile Business Data
Value SMS
MMS
Hotspots
Mobile Cam
MO
BIL
ITY
Services Cont’d
Managed WAN
Datacenter Colocation
eHosting
Managed Data Centre
eSecurity
Qualysguard
eMail Defend
PKI & Identity management
Hosted Exchange
Unified Communication
Managed Security Services
MA
NA
GE
D IC
T
Internet Payment
eZeePay
Biz Direct
mPayments
Mobile Money Remittance
mWallet
Public Cask Payment Services
eS
ER
ViC
ES
and Market Segmentation Approach ...
SMB Clients Enterprise Clients
Regional Sales Enterprise Sales
Air
lin
es
Fin
an
ce
He
alt
h &
Ho
s
Med
ia
Wh
ole
sale
s
& R
eta
il
Co
ng
lom
era
tes
Go
vern
men
t
Ed
ucati
on
Oil
& E
ne
rgy
Co
ns
tru
cti
on
Business Development
Fix
ed
Wir
ele
ss
eB
usin
ess
Man
ag
ed
Product Marketing
Op
era
tio
ns
Product Development
Customer centric approach and
dedicated segment expertise…
Core Strength
Business Development
Service Delivery
Education
Segment
Customers Solu
tion
Arc
hitects
Sale
s
… with many years of experience of supporting Education
Growing List of ICT Partners
Some of Etisalat major strategic partners are:
Key Mobility Solutions for Education
Enable you as mobile user to experience “Fixed PBX like
features on mobile” without the upfront investment that is
needed to build fixed PBX systems.
Features
Business/Personal Calls Split Billing
Outgoing Call Blocking
Mobile Hunt Group: Create groups within your company
and assign one mobile number to each group
Mobile Extension Number
Call Divert
Key Mobility Solutions for Education
A complete interactive communication solution. Allows two way
text, voice, video and full multimedia communication.
Features
Instant messaging – type your message once and forward
it to many users in seconds
Guaranteed message delivery to recipients
Secure and private
Easy and cost-effective
Eliminates unnecessary paperwork and saves time, efforts
and money
Key Mobility Solutions for Education
MBD is a flexible mobile IP service that fulfils Internet or intranet
connectivity needs for businesses over Etisalat’s mobile
network, which supports GPRS, EDGE, 3G, 3.5G and 3.75G
Features
Shared or per SIM Packages
IP connectivity from any where in the UAE at speeds up to
21Mbps
Secure connectivity
Very easy to setup, you can do it yourself (Plug and play)
We Understand your Needs ...
34 YEARS EXPEREINCEEtisalat - Since 1976
Experienced, Reliable and Innovative
Service Provider…
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