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BulkSMS Reseller
User Guide Presentated by zimHosts.com Webdesigners on behalf of eTEXT Zimbabwe
Byo: Office 305, 3rd flr, LAPF Hse, 8th Ave, Btwn FIFE Str/ J. Moyo Hre: Address: Suite 16, Samora Machel Pkde, Harare
www.etext.co.zw,info@etext.co.zw,+2639883429(Byo),+263772629848(hre), +447535119988(UK)
The reader acknowledges that the information provided in
this User Guide is confidential therefore agrees not to
disclose it without the express written permission of
zimHosts.com (c/o eTEXT BulkSMS). It is acknowledged
by the reader that the information to be furnished in this
User Guide is in all respect confidential in nature, other
than information which is in the public domain through
other means and that any disclosure or use of same by
reader, may cause serious harm or damage to
zimHosts.com. Upon request, this document is to be
immediately returned to zimHosts.com
(www.zimhosts.com, www.etext..co.zw) without any form
of duplication
You are a zimHosts.com/
eTEXT BulkSMS
Reseller who has bought
the Reseller Portal.
A BulkSMS Reseller
Portal has been setup for
you on your chosen
domain and under the
folder ../bulksms
You have bought the
minimum BulkSMS
quantity of 2000 SM
You have supplied your
logo/ header to be used on
your reseller portal website
We supply you with a default design which you can
customise by editing/ changing any of the following:
Logo
Moto/ Slogan/ Mission Statement
Menu names and even increase them
Flashing images on the front
Welcome content on front page
All other content including Pricing page, About us,
How it works, Terms & conditions and add many
more pages etc. See the diagram overleaf:
1. Logo
2. Moto/Slogan
3. Flashing intro
images
4. Client login
5. Welcome info
6. Menu buttons
All customisable
to your own
liking
Login with your reseller
mobile number starting
263 and the password
given to you
If your reseller mobile is
wrong please contact us to
change it for you:
helpme@zimhosts.com
Once logged in, a user/
client menu will appear
on the left
Click on edit client
details and check if
your details are correct
particularly the email
Make sure to change
your password to a
private and secure one
Then click on “Update”
You need to set your
senderID which is the
number/name that
reflects on the
recipient’s phone when
you send a message.
By default, your
number must be first
confirmed as your first
senderID before you
can create any new
senderIDs
After creating the default
senderID, you can click on
New SenderID again in
order to keep creating more
senderIDs (max 11 chars)
Always give a justification
reason for each senderID
you create to avoid creating
unauthorised senderIDs like
“Mugabe”, “CID”,
“Newstart” etc
You can view your
senderIDs by clicking
on “My SenderIDs”.
This will show you all
your created senderIDs
NOTE: You cannot
delete senderIDs as we
need them for
investigation purposes
if a malicious message
was reportedly sent
from it
Clicking on “My
Account/ Balance” will
show you all your
information including
name, total SMS
bought so far, used &
remaining SMS, your
senderIDs, max
senderIDs you can
create and your account
start & expiration date
You can avoid
retyping your
common
messages by
storing them as
templates
You can create
unlimited
templates and
name them
appropriately
To send SMS, click on “Send
SMS”
To send a msg to 1 number at
a time choose the input box
(see next page for more)
To send to more than 1
number (eg 100000), save
numbers in a CSV/textfile
and choose the Upload file
option (Might not work with
Internet Explorer browser)
(see next pages)
The recipient number
must be 12 digits long
starting 2637 only
Choose the senderID from
the ones you created. This
is what reflects on the
recipients’ screen as
“from”
Optionally select a msg
template then type your
msg before clicking on
send
Select a senderID eg
zimHosts in our case
Select a msg template eg
“Domain registrations”
which will prepopulate the
msg box
Msg template is optional
so you can manually
compose the custom msg
in the message box
Max msg length is 160
chars
To send Bulk SMS eg 10,000
in one go, save them in a
textfile (notepad). Depending
on your internet speed, its best
to do it in small batches like
200 or 500 to avoid internet
timeouts.
Click upload and locate the
textfile with the numbers then
choose the senderID (&
optional sms template) and
click on send
Delivery Report or Sent History shows all your sent &
failed msgs as shown above. 0- failed and 1- sent
You can click on “view” to see the full history details
This shows the full
detail of your sent/
failed msgs.
Also includes the
technical response
and ID of the msg
You can also resend
or forward the
message to the same
or different number
respectively
Personalised SMS allows sending multiple msgs with
variables that get replaced with the receipient's details like
name, amount owed, due date etc when sending. Can be
used by banks, Retail etc.
Any variables/ values can be used to suit your model
The personalised sms uses an excel sheet. Numbers, names,
amount & any variables of your choice are stored as above
NOTE: The above excel sheet has been coloured to better
illustrate otherwsie no need to colour the cells
The msg contains variable place holders as seen above.
These get replaced in accordance with the column name
being referenced eg #3 is column 3 which name
The above shows the result of a sent personalised SMS.
(The history can be accessed from the delivery report/ sent
history page. The above is for illustration purposes only)
As you can see, all variables have now been replaced with
the values in each row
When a client manually buys credit from you at your set price
using bank transfer, cash payment or whatever means not
involving online debit/credit card/ paypal payment, you can
transfer the purchased SMS using the above
NOTE: Online payments automatically transfer the SMS
You can add contacts into
your address book so that
you do not have to type the
contacts’ numbers
everytime you are sending
SMS.
Make sure to start the
phone numbers with
2637xxx with no leading
“+” or “00”
“My Address Book” lets you view all your saved contacts.
You can delete a contact by checking the adjacent box then
delete
You can edit a contact by clicking directly on its name
You can have your clients buy SMS from you at your set
price as long as they have a debit or credit card or a paypal
or google account.
Online purchases automatically top up the clients account
NOTE: You can still accept cash payments, bank transfer or
SMS payments through netone, econet or telecel.
My invoices lets you view invoices that have been paid by
online payment ONLY
The page shows you the package you bought, purchased
SMS, at what price, date purchased, senderIDs purchased
and whether its active or not.
BulkSMS Backend The next section covers the
backend of the website which
allows you to edit the general
articles for teh website,
managing your bulksms users,
activating/ deactivating your
users’ senderIDs etc
From the user name,
click on Website Admin
Panel.
You will be presented
with a login screen
Use the same logins
used for the front end
of the website to login
The same backend website
login panel can also be
accessed by typing the
following in the browser: .../bulksms/administrator/
If you have forgotten your
logins, you can reset them by
clicking on the forgot login link
from the front end login page
On successful login you will be
presentated with the following
page (see overleaf):
This guide will only cover
BulkSMS related sections.
For other sections, refer to
the general user manual for
managing $30 websites
You can also access the
shown sections by using
the top drop down menu
above
Click on zimHosts.com
BulkSMS cpanel
The BulkSMS cPanel in the backend has several features
that you can edit
Only you the administrator can see this backend section
We will look at each and everyone one of these in detail
starting with your clients’ SMS Account
This shows all your clients together with how many SMS
they’ve bought so far in total, how many used and
remaining
You can also see the start and expiry date for each account
This shows all the senderIDs your clients have created eg eText
Admin, zimHosts, 0772629848 etc
You can activate or deactivate any senderID. Click the green tick
to deactivate (this will change the tick to a red cross) Clicking
the red cross will reverse the action & change to a tick
This shows all the msgs sent by your clients including the
recipient no, senderID, time & date sent & whether it was
a success or not
NOTE: For data protection, you cannot actually view the
msgs sent by your users
This shows all the SMS Templates created by your clients
You can manage them by editing, publishing,
unpublishing or deleting them or even create a new one
for a client or your self
You can create SMS Packages to sell to clients particularly
those buying online using a credit/ debit card or even google
or paypal account
You can create each package with different features like SMS
expiration, number of senderIDs, amount of SMS etc
This only applies to clients who have bought SMS online
using a credit/ debit card or paypal or google checkout
Normal payments like cash, bank transfer or mobile
payment (eg ecocash)will not show here
This page shows you all the transaction history of SMS you
transferred across to your clients after they made a purchase.
It also shows transfers made between the clients themselves
You can edit existing
details for registered client
by going to Edit Client
Details
The same page can be
accessed from under the
menu link: BulkSMS
Other icons shown on this
page are covered in the
manual for our $30 dollar
websites
You can access video
tutorials on our BulkSMS
by going to Video
Tutorials
Help & Support also
connects you to our
support page
Dont forget to download
the $30 site user guide to
understand how to
manage the backend of
your site
Other links available on the left menu.
Website Admin Panel takes to the
backedn adminitration
Contact zimHosts takes you directly to
our contact page
Hosting Acc connects you to your
webhosting/ cPanel acc with zimhosts
where you can create emails & other
scripts
Reseller API allows you to build your
own site & connect to our gateway
Download SMS desktop application
Logout ends your session
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