Building Community How to foster and grow the Recovery Zone · sage advice “Good judgment is...

13th ANNUAL IITAP SYMPOSIUM

©2018 IITAP, LLD (All content reprinted with permission of the presenter

Building Community How to foster and grow the Recovery Zone

Presented by

Daniel Morris, LCSW, CSAT-S & Robert Meadows, LCSW, CSAT-S

what is community?

a feeling of fellowship among people

• giving & receiving

• sharing attitudes, interests, & goals

• recognizing & caring for one another

• uniting around experiences

13th ANNUAL IITAP SYMPOSIUM

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we are a community

• IITAP members on a journey

• how can we help you move forward?

sage advice

“Good judgment is based on experience

and experience is based on bad judgment.”

—Mark Twain

Photo from Library of Congress

13th ANNUAL IITAP SYMPOSIUM

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taking the leap

we started a community

• set intention

• self-help community

• diverse upbringings

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early years

• individual leadership skills and styles

• proactive problem solving

• self care

early years

• rehabilitation versus therapy

• chose Kavod name

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incorporation = transformation

attract money

• resources

• revenue

• compensation

13th ANNUAL IITAP SYMPOSIUM

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hire the right people

• employees

• consultants

• vendors

set boundaries

• legal & financial contracts

• enforcement

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joining the IITAP community

differentiator

• specialized csat training & certification

• only csat in Upstate New York

• community of mentors

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csat training for all

• employment requirement

• investment in our people & program

our map: the 30 tasks of recovery

13th ANNUAL IITAP SYMPOSIUM

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kavod = excellence

13th ANNUAL IITAP SYMPOSIUM

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our market

Rochester, New York & surrounding counties

• mid-income city

• 1 M residents

our program

• therapy

• individual

• group

• couples

• 12-Step Program

• intensive outpatient program (IOP)

• art & movement therapy

• mindfulness & yoga

• support AFAR’s DNA research

13th ANNUAL IITAP SYMPOSIUM

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our people

• all csats

• 6 full time +

• 2 part time +

• diverse modalities

• credentialed

• decades of experience

our 2017 prospects

• 191 inquiries

• 2.5:1 men to women

• college graduates

• income of $75,000–$125,000

• approximately 50% sign on

13th ANNUAL IITAP SYMPOSIUM

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our 2017 clients

• ≅ 130 active

• ≅ 300 periphery

our revenue

2017: $540,000

2007: $237,000

1993: $4,000-$5,000

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our space

2017: 5,200 square feet

• beautifully renovated industrial space

• welcoming & comfortable

• urban setting

1993: 100 square feet

• hourly rental, no chairs

• trendy neighborhood

promoting our brand

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Photo from Library of Congress

brand identity

integrated marketing

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community outreach

host like-minded people in our space

• 12 step fellowships

• workshops for professionals & clients

community outreach

help raise awareness

• health fairs

• human resource events

• professional conferences

• media interviews

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mapping our future

strategic planning

• team approach

• outside consultant

• implementation

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implementation

• expanding reach

• hiring therapists

• adding therapeutic services

• implementing new technology

• increasing visibility

leadership & teamwork

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show the way

“When the student is ready, the teacher will appear.”

—Buddhist Proverb

show the way

Teachers with open minds and hearts:

• know strengths & weaknesses

• listen to hear, not just respond

• adapt to new situations

• learn new things

• ask for help

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show the way

step into your power:

• select a focus

• mentor others

• lead by example

signs of success

community connections are:

• stable

• loving

• safe

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signs of success

attitudes shift towards:

• responsibility

• accountability

• forgiveness

signs of success

you become the expert

• abundance

• growing pains

• decisions

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take the leap

“It takes a village to raise a child.”

—African Proverb

you are not alone

call us (585) 546-5180

thank you!

KavodRecovery.com