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Bringing Order to
Chaos
Patrick Kiley, Director, Towers Watson
Brad Messinger, Director, Towers Watson
Most Large Projects Look
Remarkably Similar
Current State Review
Future Design & Roadmap
Detailed Design
Configure, Build & Test
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Deploy
Yes! We Need This!!
What is Going On?
Okay, Let’s Get This
Done
Why Are We Doing This??!!
Our Big Insight: Large
Projects Behave Like People
Launch
Despair
Reset
Big Finish
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4
When To Abandon Ship
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Our Hypothesis: We Can
Rescue Failing Projects
Change Management Techniques
Program Management
Rigor
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Today, We Are Going to try
Something Different
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A Very Large Bank
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Global Pharmaceutical
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Lesson #1: Treat the Project Team
Like A Stakeholder Group
The Launch Big Finish
Valley of Despair The Reset
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Lesson #2: The “Valley of Despair” is
Your opportunity To Intervene
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“If Your Project Doesn’t Have Issues, it isn’t a Real Project.”
- Senior Pharmaceutical Executive
Lesson #3: Get the right people
Involved And Good Things Happen
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Lesson #4: Intangibles Trump
Experience
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Lesson #5: Drive Results By Investing
In The Right Relationships
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Questions and answers
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