Booking Services NeMo result...

Short-term booking Long-term-booking Periodic

Agree Neutral Disagree

Methodology

@NeMo_electro This project has received funding from the EU’s Horizon 2020 research and innovation programme under grant agreement no 713794 This material reflects only the author's view and the Innovation and Networks Executive Agency (INEA) is not responsible for any use that may be made of the information it contains.

Booking Services

www.nemo-emobility.eu

Key results

Overview

Analyze the perception of electromobility actors regarding the possibility of booking a charging point for electric vehicles

For further information

Key partners involved

Stefano Persi

• Mosaic Factor

• stefano.persi@mosaicfactor.com

Angel López

• Ajuntament de Barcelona

• angel.lopez@bcnregional.com

NeMo result theme:

Electromobilty actors’ services

Spanish test site

In collaboration with USERS PROBLEM SOLUTION

USAGE BENEFITS

Electric Vehicle drivers The EV driver is not certain whether the CP will be free and will be able to charge

Provide a CP booking service for EV drivers

The user can book in advance a CP using an app

The EV driver can guarantee a CP will be free and will be

able to charge

• Analyse the operational perspective of service providers, charging point operators, parking operators and authorities

• Match their vision with user preferences, needs and expectations

• Iterative approach gathering feedback from electromobility stakeholders on the booking service defined

Main barriers identified

Interviews with electromobility

stakeholders and EV drivers

Agreed that the user should pay to reserve a CP

Payment

Cancellation

Said that if a user books a CP, the charging tariff could be cheaper, to incentivise the service

Type of Charging Point

Type of Booking Short-term booking the user visualizes the free CPs and can book one to guarantee that in the time of driving towards the CP, it is still free

Long-term booking the user can book the CP for a time slot with more than 24h advance

Periodic booking the user can book a specific time slot with a certain periodicity

Could generate disputes

between drivers

Requires more anticipation and planification

Too different from internal combustion

Adds restrictions and complexity to the charging experience Fast charging points are

suitable for • Short-term bookings • Long travels planning

Slow charging points are suitable for • Long-term bookings

Should the user pay a cancellation fee?