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Job Description: Marco Polo Club_Leaflet_October 2010_English Version
Job No. : HK10CPLP001448Colour : 4CFile Name : MPO_Leaflet_Oct 2010_Eng.indd
VERSION : 8Size_Open : 400 x 210(H)mmSize_Finished : 100 x 210(H)mmDate : 15 Nov 2010
Travelling around the world is easier than ever with the
oneworld® alliance, featuring Cathay Pacific, Dragonair and
11 of the world’s leading airlines — American Airlines®,
British Airways, Finnair, Iberia, Japan Airlines, LAN,
Malév Hungarian Airlines, Mexicana Airlines, Qantas,
Royal Jordanian Airlines and S7 Airlines. As a member
of The Marco Polo Club, you will earn Club miles and Club
sectors whenever you travel on qualifying flights* with
any of the oneworld alliance airlines. That means earning
opportunities to over 750 destinations worldwide.
* For more details on eligible fare classes, please refer to the terms and conditions at www.cathaypacific.com
Diamond, Gold or Silver members of The Marco Polo Club
are entitled to priority service with all oneworld alliance airlines.
You will find a coloured symbol on your Marco Polo Club
membership card indicating your oneworld status — Emerald,
Sapphire or Ruby.
For more details about the oneworld alliance, please visit
www.oneworld.com
r Gold or above members are welcome to bring one guest when using the oneworld alliance airlines’ lounge facilities. The guest must also be departing on a oneworld alliance airline marketed and operated flight.
Note: Other conditions apply to the use and availability of oneworld benefits. Please check with The Club Service Centre for details.
Club membership status Silver Gold Diamond
Corresponding oneworld status
Ruby Sapphire Emerald
Coloured symbol
Benefits
First Class lounge access – – 3
Business Class lounge access
– 3 3
Guest accessr – 1 1
Priority check-in
3
Business Class
counters
3
Business Class
counters
3
First Class counters (where
available)
Priority boarding – 3 3
Preferred seating 3 3 3
Priority standby and waitlisting
3 3 3
Additional benefits (applicable to all tiers) Personalised baggage name tags Priority boarding Dedicated Club Service Desk at Hong Kong International Airport Dedicated Club Service Centre (24-hour worldwide toll-free
service line)
The Club Magazine (mailed quarterly to Diamond, Gold and Silver members and available for download at www.cathaypacific.com by all members) Exclusive promotions and offers
Benefits Green
Silver
Gold
Diamond
Membership tier requirements
Club miles or Club sectors 4 sectors(renewal only)
30,000 miles or20 sectors
60,000 miles or40 sectors
120,000 miles or80 sectors
ReservationFlight reservations via dedicated 24-hour Club Service Line
3 3 3 3
Advance Seat Reservation1 & 2 – 3 3 3
Priority waitlisting1 & 3 – 3 3 (high) 3 (top)
Guaranteed Economy Class seat 4 & 5 – – 3 (72 hours prior to departure) 3 (24 hours prior to departure)
Guaranteed Business Class seat 4 & 6 (on Cathay Pacific flights only)
– – – 3 (24 hours prior to departure)
Extra-legroom Seats 7 – 3 3 3
Extra-legroom Seats redemption 7 3 3 3 3
Check-inFirst Class counters1 – – – 3
Business Class counters1 – 3 3 3
Designated Club counters1 3 3 3 3
Baggage privilegesAdditional checked baggage allowance – 10 kg 8 15 kg 8 or 1 pc 9 20 kg 8 or 1 pc 9
Extra baggage redemption 3 3 3 3
Priority baggage handling – 3 3 3 (first priority)
Additional cabin baggage allowance (combined weight limit) 10 – 10 kg 10 kg 15 kg
Lounge accessCathay Pacific First Class lounges – – – 311
Cathay Pacific Business Class lounges – 311 311 312
Dragonair lounges – 311 311 312
Arrivals lounges13 – – 3 3
Guests14 – – 1 215
Lounge access redemption16 3 3 3 3
Your link to oneworld
BENEFITS AT A GLANCE
MP
O/E
N/K
A/V
8/12
10
Effective from 1 December 2010
Your Marco Polo Club benefits
This leaflet highlights The Marco Polo Club benefits that will enhance your travel experience when you fly with Cathay Pacific or Dragonair.
The more you fly, the higher your tier and the more benefits you can enjoy.
Note: The Marco Polo Club benefits are applicable only to flights marketed and operated by Cathay Pacific / Dragonair, and do not apply to joint-operating or codeshare flights operated by third-party carriers.
1. Member’s spouse can also enjoy this benefit when travelling with the member. 2. Subject to availability at the time of reservation and applicable to paid tickets only. Please note
that group fares and unaccompanied minors (children aged 12 years or below who travel alone) are not eligible for Advance Seat Reservation. Exit seats are limited and subject to other rules and restrictions. Members must check in at least one hour before departure, or seats will be released. Some other restrictions may apply.
3. Only applicable to paid tickets; not applicable to prize, donation or redemption tickets. 4. Not applicable to group fares; ID/AD discount; barter/trade agreement tickets; prize, donation or
redemption tickets. All guaranteed seats must be ticketed and are limited to one seat per member per flight.
5. Only applicable to Cathay Pacific and Dragonair paid tickets in fare classes Y, B, H, K, M, L and V. 6. Only applicable to Cathay Pacific paid tickets in fare classes C and J. 7. Free of charge for Silver and above members (excluding members’ spouses or companions).
These seats are also available at 20,000 Asia Miles or USD100 per sector for long-haul flights, and 5,000 Asia Miles or USD25 per sector for short-haul flights. Please refer to full details and safety criteria on Extra-legroom Seats at www.cathaypacific.com or www.dragonair.com
8. Applicable on all flights marketed and operated by Cathay Pacific (including Cathay Pacific/Dragonair connections) but excludes journeys with any flight sector to, from or via the Americas.
9. Applicable on flights marketed and operated by Cathay Pacific (including Cathay Pacific/Dragonair connections) for journeys which include any flight sector to, from or via the Americas. The maximum weight is 32kg per bag for First and Business Class, and 23kg per bag for Economy Class. Total dimensions of each piece must not exceed 158cm.
10. Only one piece of cabin baggage is allowed on Dragonair flights.11. Available only to members departing on flights operated by Cathay Pacific and/or Dragonair.12. Available to members departing on any airline and limited to lounges operated by Cathay Pacific
and/or Dragonair.13. Available to members arriving in Hong Kong, London (CX251 or CX255 only) or Frankfurt on
flights marketed and operated by Cathay Pacific or Dragonair. Admission is for the day of arrival and guests are not allowed.
14. Guests can be travelling on any airline, as long as they are accompanied by a member and access the lounge in accordance with the member’s entitlement. Access to our arrivals lounge is for members only. Guests are not allowed.
15. If the member is travelling on non-Cathay Pacific/non-Dragonair flights, guest access is restricted to Cathay Pacific Business Class lounges and Dragonair lounges.
16. Access to Cathay Pacific Business Class lounges or Dragonair lounges is available for redemption at 7,000 Asia Miles per person. Access to Cathay Pacific First Class lounges is only available for Diamond members for redemption at 10,000 Asia Miles per person.
MPO_Leaflet_Oct 2010_Eng.indd 1 15/11/2010 3:18 PM
Job Description: Marco Polo Club_Leaflet_October 2010_English Version
Job No. : HK10CPLP001448Colour : 4CFile Name : MPO_Leaflet_Oct 2010_Eng.indd
VERSION : 8Size_Open : 400 x 210(H)mmSize_Finished : 100 x 210(H)mmDate : 15 Nov 2010
Green
Silver
Gold
Diamond
Hotels
Hilton Worldwide*
Hyatt Hotels & Resorts™* –
Langham Hotels International
Mandarin Oriental Hotel Group
Marriott® International* –
Shangri-La Hotels and Resorts
Starwood Hotels & Resorts Worldwide* –
Swire Hotels*
The Peninsula Hotels –
Dining
BLT Steak 1 – –
Ming Court, Langham Place, Mongkok, Hong Kong 2
Nicholini’s, Conrad Hong Kong 1 – –
Prince Restaurant 1 – –
T’ang Court, The Langham, Hong Kong 2
Tokoro, Langham Place, Mongkok, Hong Kong 1
Travel & LeisureCathay Holidays Limited – –
Spa
CHI, The Spa at Shangri-La –
Luxury Brands
Salvatore Ferragamo –
Retail
Cathay Pacific Inflight Sales Programme – Discover the Shop
Dragonair Inflight Sales – emporium
Ponti Wine Cellars – –
Professional Services
Regus
Travelex –
Green
Silver
Gold
Diamond
AVISUpgrade – – One car class Two car classes
Discount on standard rates / super value rates 15% / 10% 25% / 10% 25% / 10% 25% / 10%
Bonus Asia Miles on non-contract / contract rates 500 / 250 600 / 300 800 / 400 1,000 / 500
Chauffeur Driven car upgrade in Hong Kong 3 3 3 3
Free baby seats, GPS, or free delivery and collection from the airport for self-drive rentals in Hong Kong 3 3 3 3
HertzUpgrade One car class One car class Two car classes Two car classes
Discount on Hertz Prestige & Fun Collections – – – 10%
Discount on Standard Rates in Asia 20% 20% 20% 20%
Discount on• Affordable Rates worldwide• Airport Transfers and VIP Express in China• Chauffeur-drive in Hong Kong and China
10% 10% 10% 10%
Free baby seat, GPS or 3 hours overtime charge waived on self-drive in Hong Kong 3 3 3 3
Hotel benefits
Access to Executive Level facilities
Airport transfer - up to 15% discount
Complimentary additional newspaper
Complimentary breakfast
Complimentary fruit plate
Complimentary health facilities
Complimentary Internet access
Complimentary newspaper
Complimentary pressing
Early check-in/late check-out
Elite check-in area
Personalised room preferences
Personalised welcome amenity
Priority waitlist
Room upgrade
Special discounted corporate room rates
15% dining discount at selected restaurants
* Available at selected properties.For full benefits details, please refer to The Marco Polo Club section of www.cathaypacific.com or www.dragonair.com
Make your stay more pleasant with a range of exclusive benefits from some of the finest hotels in the world.
Bonus Asia Miles
Cash back on currency exchanges over HKD5,000
Complimentary dessert with dinner
Complimentary one-way limousine
Complimentary wine, sake or champagne with dinner
Complimentary welcome drink
Complimentary 15-minute “Welcome Touch” head and scalp massage with all appointments of one hour or longer
Free local delivery in Hong Kong
Invitation to new collection previews
Invitation to seasonal fashion shows and private shopping events
Private scarf accessorising session in Hong Kong
Special gift with purchases of Tramezza Men Shoes Made to Order
Special Discounts
One to two months extra free services with a 12-month agreement
Two complimentary one day private office vouchers for use in APAC Regus centres
Car Rental benefits
Lifestyle benefits
Travel at your own pace and enjoy special benefits from leading car rental companies.
Indulge in an array of exclusive benefits from some of the world’s top lifestyle brands.
1 Listed in 2010 Michelin Guide 2 Two Michelin starsFor full benefits details, please refer to The Marco Polo Club section of www.cathaypacific.com or www.dragonair.com
MPO_Leaflet_Oct 2010_Eng.indd 2 15/11/2010 3:18 PM
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