Barney SMCA4 01

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What is Strategy What is Strategy and the Strategic and the Strategic

Management Management Process?Process?

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Chapter 1Chapter 1

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1984 Profits: $242 Million

Theme Park Operations: 77 percent of profits

Consumer Products: 22 percent of profits

Filmed Entertainment: 1 percent of profits

Walt Disney Company

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Hired Michael Eisner - 1984

1. Increased admission prices at theme parks1984 - $186 m 1989 - $787 m

2. Focused on movie studios (character development)1984 - $2.42 m 1994 - $845 m

3. Diversified into television (ABC), hotels, retail stores,sport team, cruise line, publishing, consumerproducts, licensing, etc. (Huey & McGowan, 1995)

Walt Disney Company

Market Cap: 1984 = $2 billion 1994 = $28 billion

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Definition of Strategy

Strategy: A firm’s theory about how to gaincompetitive advantages

Eisner’s theory may have been:

People will pay a premium price for extraordinaryentertainment. We have the necessary resources tocreate extraordinary entertainment. Therefore, let’sredeploy our resources in a different way and offersomething extraordinary to people.

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Mission Objectives

ExternalAnalysis

InternalAnalysis

StrategicChoice

StrategyImplementation

CompetitiveAdvantage

The Strategic Management Process

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The Strategic Management Process

Objectives

ExternalAnalysis

InternalAnalysis

StrategicChoice

StrategyImplementation

CompetitiveAdvantage

Mission

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The Strategic Management Process

Objectives:

• specific, measurable targets

• the things a firm needs to ‘do’ to achieveits mission

• should influence other elements in the strategicmanagement process

Example: Steelcon’s mission & objectives

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The Strategic Management Process

External and Internal Analysis

External Analysis

Systematic Examinationof the Environment

Internal Analysis

• interest rates

• demographics

• social trends

• technology

• human resources(knowledge)

• manufacturingabilities

• technology

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The Strategic Management Process

Strategic Choice

ExternalAnalysis

InternalAnalysis

StrategicChoice

BusinessLevel

CorporateLevel

• positioninga business

• which businesses?

Example: Black & Decker

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The Strategic Management Process

Strategy Implementation

• how strategies are carried out

• who will do what

• organizational structure and control

• who reports to whom

• how does the firm hire, promote, pay, etc.

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A Strategy Is Only As Good As Its Implementation

Strategy Implementation

The Strategic Management Process

• every strategic choice has strategy implementationimplications

• strategy implementation is just as important asstrategy formulation

Example: Gen. Lee at Gettysburg

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The Strategic Management Process

Competitive Advantage

Definition: the ability to create more economic valuethan competitors

• all other elements of the strategic managementprocess are aimed at achieving competitive advantage

Mission Objectives

ExternalAnalysis

InternalAnalysis

StrategicChoice

StrategyImplementation

CompetitiveAdvantage

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Competitive Advantage

The Ability to Create More EconomicValue Than Competitors

• there must be something different about a firm’soffering vis-à-vis competitors’ offerings

• if all firms’ strategies were the same, no firmwould have a competitive advantage

• competitive advantage is the result of doingsomething different and/or better than competitors

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Competitive Advantage

Two Types of Difference

1) Preference for the firm’s output

2) Cost advantage vis-à-vis competitors

• people choose the firm’s output over others’

• people are willing to pay a premium

• lower costs of production/distribution

Example: Nordstrom

Example: Wal-Mart

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Competitive Advantage

ExternalAnalysis

InternalAnalysis

StrategicChoice

StrategyImplementation

CompetitiveAdvantage

• identify and exploit differences that may leadto competitive advantage

Example: Apple’s iPod

The Strategic Management Process

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Imperfect Competition Perfect Competition

Competitive Advantage

ATCMC

Competitive AdvantageEconomic Models

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Competitive Advantage

Temporary & Sustainable

• competition limits the duration of competitiveadvantage in most cases

• profits attract competition

• competitive advantage typically results in high profits

Therefore,

• most competitive advantage is temporary

• competitors imitate the advantage or offersomething better

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Competitive Advantage

Temporary & Sustainable

Some competitive advantages are sustainable if:

• competitors are unable to imitate the sourceof advantage

• no one conceives of a better offering

Of course,

• in time, even sustainable competitive advantagemay be lost

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Competitive Advantage

Competitive Parity

• the firm’s offerings are ‘average’

• people do not have a preference for the firm’s offering

• the firm does not have a cost advantage over others

• some things that may lead to competitive parity maystill be critical to success (e.g., telephones)

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Competitive Advantage

Competitive Disadvantage

• people may have an aversion to the firm’s offering

• the firm may have a cost disadvantage

• a firm may have outdated technology/equipment

• a firm may have a negative reputation

Example: Wal-Mart’s Labor & Location Policies

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Competitive Advantage

Measuring Competitive Advantage

Superior Economic Performance Is Viewed asEvidence of Competitive Advantage

• it is rather easy to see the evidence ofcompetitive advantage

• measuring the source of the advantage per seis typically impossible

• it’s difficult to ‘measure’ technology

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Two Classes of Measures:

1) Accounting Measures

2) Economic Measures

Competitive Advantage

Measuring Competitive Advantage

• ROA, ROS, ROE, etc. that exceed industryaverages

• earning a return in excess of the costof capital

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Competitive Advantage

Competitive Advantage

Disadvantage

Parity

Advantage

Below Normal

Normal

Above Normal

Economic Returns

• exceeding expectations

• meeting expectations

• failing expectations

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Competitive Advantage & The Strategic Management Process

Emergent vs. Intended Strategies

• the strategic management process leads managersto intended strategies

However,

• conditions often change or new informationbecomes available

• managers respond and adopt emergent strategies

Example: Honda Motorcycles

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The Strategic Management Process

Summary

Firms could achieve competitive parity and survive

• they would face a flat demand curve

• their cost structure would be the industry average

• they would need to adapt their strategy overtime just to survive

• they would fail if they didn’t adapt their strategy

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The Strategic Management Process

Summary

This course is not about mere survival, it is aboutthriving—achieving competitive advantage

• the strategic management process helps managersachieve competitive advantage

• competitive advantage depends on differences

• strategy is about discovering and exploiting these differences

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ATCMC

The Strategic Management Process

Thriving! Surviving

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The Strategic Management Process

Applying Strategy to Your Career

• a solid understanding of strategy concepts willhelp set you apart from other job candidates

• you can use the process to identify andexploit difference between you and others

• you can use the process to determine if youwant to stay with a company

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The Strategic Management Process& Competitive Advantage

Strategy Matters!

• success and failure, between mediocrity and excellence

Strategy is often the difference between:

• a great manager and average managers

• stumbling through life and moving ahead with purpose

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