Back to His Roots Storytelling Magic

 EL COLEGIO NACIONAL

A Lifetime HonorO៍�cially joining Mexico's mostprestigious academy of thoughtleaders, President Julio Frenk gave hisinaugural El Colegio Nacional addressin Mexico City last week on health careand higher education.

 FACILITIES MANAGEMENT

A Culture of ServiceIn an issue dedicated to customerservice in higher education, FacilitiesManager cites the U's FacilitiesManagement Department as anexamplar of innovation (see page 32).

 PUBLIC AFFAIRS AND COMMUNICATIONS

Back to His RootsAs the new senior vice president forpublic a៧�airs and communications,Rudy Fernanez hopes to take theDivision of University Communicationsfrom "good to great."

 ACADEMIC TECHNOLOGIES

Storytelling MagicHow to weave stories with mind tools—rhythm and cadence, humor, or a twistof the bizarre—was among thetechniques shared at the FacultyShowcase 2017.