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8/6/2019 Authenticom Corporate Brochure - DMS Integration and Automotive Data Management Solutions
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1
authenticom.com
Data Collection | Data EnhancementDrive your application’s ROI with the premier provider of
comprehensive and integrated data services.
8/6/2019 Authenticom Corporate Brochure - DMS Integration and Automotive Data Management Solutions
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8/6/2019 Authenticom Corporate Brochure - DMS Integration and Automotive Data Management Solutions
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© 2012 Ai, I. A ri rr. Ai pi i a app ia ra a a a ra aa pria.
At Autetcom ou focu mple
We groW our business by helping you groW yours.
8/6/2019 Authenticom Corporate Brochure - DMS Integration and Automotive Data Management Solutions
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et-lv Data pat
Mission CriTiCAl
Authenticom’s business continuity entails enterprise-level integration and
data management for the optimal business partnership experience.
Enhanced Service Level Agreements
> Clearly-dened SLAs
> High-end customer support (Authenticom receives the highest marks
from current clients)
Business Intelligence 2.0
> On-demand reporting
> 100% transparency of daily activities
Business Infrastructure
> Leading-edge technology
> Made-to-order data solutions
A partnership with Authenticom means your data is managed and delivered by a team of experts with global experience.
Growing your business is our vertical—we offer no competing products or services because our focus is solely on managing
your data.
Authenticom:
> Connects with over 12,500 dealerships across North America
> Integrates with over 75 Dealer Management Systems
> Provides industry-leading service levels, full reporting, and 100% transparency
> Processes and manages over 10 million records per day
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8/6/2019 Authenticom Corporate Brochure - DMS Integration and Automotive Data Management Solutions
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reporTing leVels
The Authenticom Online Client Portal provides a full transparent view of data services—ON DEMAND!
Order Metrics
> View orders in process, completed orders, and any cancellations over the last 30 days
Order Detail and Tickets
> Receive up-to-date information on any outstanding trouble tickets
> View comments and additional information related to new order status
> Communicate online with Authenticom Customer Service Representatives to discuss tickets and cases
serViCe leVels
Our success is derived from performance levels that redene the industry standard for:
Response Time
> First priority less than 3 hours
Integration time
> 1-week client onboarding
> 72-hour new dealer setups
Uptime
> 99.9%
MADe-To-orDer soluTions
Authenticom’s data services are highly dynamic and exible to meet your unique
business specications.
Fully Customizeable
> 100% of development done in-house
Any Format and Schema
> Tab delimited, CSV, XML
Competitively Priced
> Rooftop pricing
> No DMS Integration fees
> Low historical data fee
> Enterprise pricing available
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> Sales
> Customer Name Files
> Service
> Special Order Parts
> Vehicle Inventory
> Parts Sales
> Service Appointments
> Parts Inventory
> Open Repair Orders
> Financial Statements
> NCOA™ Processing (National Change of Address™)
> CASS Standardization (Coding Accuracy Support System™)
>
Geocoding > Auto Valuation Data
> VIN Explosion
> Email Append & Validation
> Phone Append & Validatio
>
DNC (Do Not Call) > PTI (Phone Type Indicator)
DMs pReceive transactional data when you need it, how you need it. Authenticom’s automated DMS Polling Service
efciently and effectively extracts data from over 75 Dealer Management System types, including ADP, DealerTrack,
Reynolds and Reynolds, and UCS. We extract and deliver crucial data in any required format to power automotive
manufacturer, 3rd-party vendor, and CRM data-driven applications.
Authenticom provides historical data and ongoing data deliveries customized to meet your
business needs. We can also apply data enhancement services to your les to improve the
effectiveness of direct mail, email, and telemarketing campaigns:
Atmtv Data st
T ta c DMs itat
100% inDepenDenTZ t t a DMs t vd
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8/6/2019 Authenticom Corporate Brochure - DMS Integration and Automotive Data Management Solutions
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DMs p backAuthenticom can standardize, cleanse, and append customer name le data
from select Dealer Management Systems, and push the data back into theDMS. All processing is fully automated to produce the most reliable data.
Quality assurance checks and in-depth analyses are performed throughout the
entire DMS Push Back process to ensure all data is pushed back to the DMS
correctly, without corruption.
Write-back to Top DMS Types
> ADP
> DealerTrack
> Reynolds and Reynolds
Push Back Customer Name File
> Email Append
> Address Data
> Phone Append
Attlk®
Our preferred connection type for DMS Integration is AuthentiLink—a direct connection between a Windows PC at each
dealer location and the Authenticom Polling Servers. This secure connection uses SSH protocols and can be setup in
only 20 minutes. Other secure connection methods, including VPN and FTP, are also available.
MulTiple DAily DeliVerieso cd, Dv d
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Preventative Maintenance provides data including service items to be worked on and
actions to be performed at various mileage intervals. The Authenticom Preventative
Maintenance product uses an input le layout (i.e., customer supplied Vehicle IdenticationNumber (VIN), vehicle mileage, and a mileage range code) to identify
the Preventative Maintenance items that are due for any given vehicle.
Authenticom appends Preventative Maintenance data to your original
le using the following numeric codes:
> Item Codes to indicate which item requires action (e.g., Air Filter)
> Action Codes to signify what action is to be performed on the item (e.g., Replace)
> Mileage Range (within a given range) to indicate when the next maintenance should be performed
Authenticom appends all applicable Preventative Maintenance items to the end of the original data record along with the
mileage associated with each item and action.
pvtatv Matac
Vin exVIN Explosion is part of the DMS Polling process that eliminates incongruences,
increases reliability, and standardizes VIN (vehicle identication number) data.
Authenticom also has the capability to convert nondescript VINs into rich,
detailed vehicle descriptions that can make your automotive application the
most reliable and desirable source for VIN information.
Comprehensive
Receive year, make, and model data via real-time web service or batch processing services.
Efcient
The Authenticom data processing engine can process thousands of VINs within minutes. Simply upload your
batch of VINs to Authenticom’s secure FTP site and our fully-automated systems will easily manage
the workload.
Cost-Effective
VIN Explosion is built right into the Authenticom DMS Polling Service—making it the most efcient and cost-
effective method for standardizing VINs.
Authenticom VIN Explosion is a fully-automated process that captures and standardizes the year, make, and model
information coded in the VIN so that it can be correctly imported into or exported from your data-driven application.
Our VIN batch-processing system is a fast, easy way to acquire the VIN information you need.
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Combined with our industry-leading DMS Integration Solution,
Authenticom now offers Black Book® and Kelley Blue Book®
data for every vehicle record. This added value enhances our
DMS Polling Service by including wholesale, retail, and
trade-in values of cars, vans, and light trucks.
Authenticom is your essential source for exible DMS
Integration and Automotive Valuation Data Solutions
available at rooftop prices.
Updated weekly with automotive
valuation data for the year, make,
model, and trim level based on
vehicle identication number (VIN),
mileage, and region:
> Retail Value
> Trade-In Values
> Private-Party Values
> Auction Values
> Lending Value
> MSRP
Automotive valuation data
from 1981-current for the
year, make, model, series,
and style based on the vehicle
identication number (VIN),
mileage, and region:
> Retail Value
> Trade-In Values
> Private-Party Values
> Wholesale Value
> Finance Advance
> MSRP
At Vaat ad DMs p m a vdroofTop priCing AVAilAble
Jeep (2005)Vin : 1J4hrs824XXXXXXXX
Model: gad Ceokee
Woleale: $11,250
retal: $14,450
Tade-: $9,925
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p Data svcUnlike static les, our data set contains over 400 million unique residential and business phone
numbers—updated multiple times daily.
> Reverse Phone Append
> Do Not Call
> Phone Type Indicator
> Phone Append and Validation
ema Data svcAuthenticom is the largest appender of up-to-date email addresses in the automotive sector—
our data set contains over 750 million unique, opt-in email records, and boasts industry-leading
match rates that oftentimes exceed 25% on initial les.
> Email Append
> Email Validation > Reverse Email Append
Data eacmt st
reV-up t mac data
Deliver targeted messages with accuracy and realize cost savings by validating your records and
qualifying your data set for bulk-postage discounts.
> CASS™ Standardization
> NCOALink ® Processing
>
Geocoding
Add Data svc
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The opTiMAl business pArTnerlva Attcm’ et-lv DMs itat ad
Data svc t Ctaz b Ctt
oVer one billion reCorDsMaad Aa Va batc pc ad ra-Tm W svc
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Reduce undelIveRAble-As-AddRessed (uAA) mAIl
CAss stadadzatSave time and money with our CASS Standardization Service that ensures your direct mail is sent to valid
addresses. CASS™ (Coding Accuracy Support System™) is a stringent certication process developed by the
USPS for evaluating address-matching software products that support the following addressing technologies:
> DPV™ System – validate delivery address
> DSF2 – validate and identify type of delivery address
> SuiteLink – add known secondary (suite) numbers
> And more
All address data processed through Authenticom’s CASS software generates a CASS Summary Report and
USPS Form 3553 to qualify mailings for postage discounts.
delIveR wIth PInPoInt PRecIsIon
gcdGeocoding is the process of nding the geographic coordinates associated with an address. This application
can help map market segmentation, demographics, dispatched services, sales districting, and more.
Authenticom uses address-level geocoding in our software to obtain the most precise results for all
required records.
Add svc
eACh yeAr
oVer 40M people ChAnge ADDressnatv imact bttm l
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ReAch mIllIons of PotentIAl customeRs
nCoAlk® pcA partnership with Authenticom gives you access to the USPS NCOALink database of 160 million records / 48
months of permanent address changes to help:
> Reduce UAA mail (Undeliverable-As-Addressed)
> Provide current address information for matches made to the NCOALink File
> Save time, reduce printing, processing, and postage costs by preventing duplicate mail pieces or re-mailings
after address corrections are received
> Deliver your marketing faster
> Analyze Return Codes to determine deliverability of specic address records
The NCOALink database is updated every 7 days, along with a daily update of the Daily Delete File. The Daily
Delete File contains addresses that still exist in the NCOALink database, but have been marked for deletion. The
Daily Delete File is used to stop addresses from being incorrectly updated.
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stARt the tRAnsActIon PRocess ImmedIAtely
rpA (v ad)
Conrm and standardize customer identities at the beginning of every
transaction with a single phone number. Our database of over 400
million names and numbers provides the results you need, oftentimes
even if the phone number is unpublished.
exPeRIence betteR ResPonse tImes And conveRsIon RAtes
p Ad ad VadatAuthenticom’s industry-leading Phone Append and Validation
Services provide valid phone data to give sales teams the ability
to respond immediately to inquiries, with condence. The result—
increased conversion rates and higher customer satisfaction levels.
mAke the RIght cAll the fIRst tIme
DnC pc (d t ca)
A positive reputation in the market place is essential to the growth of
your business. DNC Processing, imperative to brand reputation, is a
service that maintains your compliance with both Federal and State
DNC Laws. We process data against DNC registries (Federal, State,
and Direct Marketing Association lists) to ensure do-not-contact numbers listed have been removed from your data
set.
mAtch youR customeR PRefeRences
pTi ( t dcat)
Make the right contact, the right way with a phone-number-type-lookup solution. Identication of landline, wireless,
and PCS device numbers helps you reach your fulllment goals for a profound impact on your bottom line.
p svc
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T idt ladAuthenticom’s proprietary phone data set contains over 500 million unique residential and business phone
numbers in North America:
> 270+ million residential numbers
> 120+ million cell phone numbers
> 120+ million business numbers
rt pat, rt nmIn recent tests of over 10,000 records, Authenticom’s data set returned less than 1% questionable or reported bad
numbers.* Our competitor’s returned between 15% and 20% bad numbers because their les are largely compiled
from static white page listings or household records subject to much lower validation standards.
* sr: Ip rar prir.
no seTup ChArges | no proCessing feesMt, fat rat p Ad sct
Attcm p Data st smt
Attcm p Data st l T
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geneRAte An RoI of $43.62 foR eveRy $1 sPent1
ema AdReceive new and valid email addresses for records based on
name and address information provided. Authenticom’s
proprietary data set of email addresses are accurately
matched and veried.
> Increase the effectiveness of your application
> Take advantage of a proven marketing channel> Realize higher ROI
ImPRove customeR connectIvIty
ema VadatEmail marketers are constantly challenged with the task of keeping up with changes to email addresses or Internet
Service Providers, and poor data entry in their data sets. Authenticom’s powerful Email Validation Service generates
quality contact lists and improves efciencies.
> Identify which email addresses are deliverable or undeliverable
> Reduce email marketing costs
> Recover valid email addresses
> Improve data quality
> Increase the accuracy of marketing metrics
rv ema AdConrm and standardize customer identities at the beginning of every transaction. Our Reverse Email Append
service is powered by a database of over 750 million records that can return name, address, city, state, and zip
based on a single email address.
ema svc
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T idt ladMake Authenticom your source for valid email addresses. With Authenticom, you benet from:
> 750+ million unique, opt-in email addresses
> Guaranteed deliverable email addresses
> Free test les available
MATCh rATesofTen eXCeeD 25%
on iniTiAl files2
ptct ip m backtdAuthenticom’s extensive suppression les remove complainers, spam traps, and honeypots to help
you maintain your reputation score and protect your IP Addresses from being blacklisted.
DisCoVer The poTenTiAl smt a tt ad cv ma matc at
1+866.289.3283 toll fee | 1+608.796.1167 teatoal
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Data Services Real Time Batch
CASS Standardization No Yes
NCOA/18 Months No Yes
NCOA/48 Months No Yes
Geocoding No Yes
Reverse Phone Append (RPA) Yes Yes
Do Not Call (DNC) Yes Yes
Phone Type Indicator (PTI) Yes Yes
Phone Append No Yes
Phone Validation No Yes
Email Append No Yes
Email Validation Yes Yes
Preventative Maintenance No Yes
Automotive Valuation Data Yes Yes
VIN Explosion Yes Yes
Atmatdbatc pcThe alternative to our Real-Time Web Services is
Automated-Batch Processing. Our data processing
engine service monitors a set of folders on the
Authenticom Secure FTP Site, with separate locations for
le drop off and le pick up. This service runs validationsto format the le and to ensure the process completes
successfully. During verication, notications will be sent
to you as a way to track the progress of your les. All
orders can also be monitored through the Authenticom
Online Client Portal.
The Authenticom Real-Time Web Service processes
transaction-based queries to return name and address
data based on a phone number. This service utilizes web
and database clustering in an environment that spans
across two collocation facilities to provide the redundancy
necessary for continuous “up-time.”
Our Real-Time Web Service can manage many rooftops
under a single client. However, the Authenticom Real-
Time Web Service works best when the service is
integrated with your DMS or CRM software.
ra-Tm W svc
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> AutoAlert®
> Autobase®
> Credit Acceptance
> DealerSocket®
> DealerTrack
> eLead CRM
> Team Velocity
> VinSolutions
T otma b patAuthenticom is the essential source for DMS Integration and Data Enhancement Services that will drive your application’s ROI:
b AacAuthenticom’s innovative data services are driven by market
demand. We know each business requires a unique data solution
where a one size ts all approach is not the appropriate answer.
That’s why we create and customize solutions that match specic
business data complexities of marquee manufacturers and service
companies, including:
pdct DvmtLook for these new services provided by
Authenticom. We manage 100% of product
development and quality-control services in-house.
>
Manufacturers Statement of Origin (MSO) /Manufacturers Certicate of Origin (MCO)
> Privately-held and independent of any DMS or service
provider in the industry
> Unparalleled technological and data assets
> Ability to match any format and schema
> 100% transparent with on-demand reporting
> Fully-automated record delivery
> First-class customer support
> Competitively priced—no DMS Integration fees and
low setup charges
> Provider of industry-leading match rates
Authenticom is strategically headquartered in the Upper Midwest of the United States. Our talent base originates from global
corporations including Ashley Furniture, Harley-Davidson, Ingersoll-Rand, Kaplan, Inc., Logistics Health, and SAP (Business
Objects), world-renowned health systems (Mayo Clinic, Gundersen Lutheran), and nationally-recognized universities.
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www.authenticom.com • 866.289.3283 (toll-free) • 608.796.1167 (international)
T eta sc Atmtv Data svc
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