Auditorium Part 2 - NAPSG Foundation...2015/08/05  · Building Inspections Hazardous Materials...

Auditorium – Part 2

2015 National Geospatial Preparedness Summit

2

Workshop Target Audience Public Safety Operators

Law, Fire, Medical, 9-1-1 Telecommunications

Policy & Decision Makers

3

Who Are You? Field Responders (Law, Fire & Medical)

9-1-1 Professionals

Decision Makers (Chiefs, Directors, Elected & Appointed Officials

Idea Capture Facilitators

4

Facilitator – Jim Lake Director, Charleston County

Consolidated 9-1-1 Center South Carolina 9-1-1 Advisory

Committee Member National Emergency Number

Association Education Advisory Board Member

Instructor International Academies of

Emergency Dispatch National Emergency Number

Association

Former Police Officer Firefighter (Volunteer) Emergency Medical Technician

(Volunteer)

Today’s Objectives Overview of NG 9-1-1

Example uses of NG 9-1-1

Example opportunities and challenges

Breakout Sessions What does NG 9-1-1 mean to me?

What does NG 9-1-1 mean for me?

What tools do the users need from NG 9-1-1?

Your participation is critical to our success!

6

National Emergency Number AssociationNext Generation 9-1-1 Definition

NG9-1-1 is an Internet Protocol (IP) based system comprised of: Managed Emergency Services IP networks (ESInets),

Functional elements (applications),

Databases that replicate traditional E9-1-1 features and functions and provides additional capabilities

NG9-1-1 is designed to provide access to emergency services from all connected communications sources, and provide multimedia data capabilities for Public Safety Answering Points (PSAPs) and other emergency service organizations.

Jim’s Expanded Version of the NG9-1-1 Definition

Systems that use IP technology to:

- Enable information sharing

- Enhance situational awareness

- Provide information to public safety responders

An ESInet can service many PSAPs and allow for sharing of cost and resources

ESInets connect together, allowing sharing of data and information across a state or nation (network of networks)

ESInet

ESInet Emergency Services IP network

ESInet

ESInet

NG9-1-1 and GIS• GIS becomes one of the central data stores in NG9-1-1• GIS is fully integrated into NG9-1-1• GIS will be fully integrated into Call Taking, CAD,

Emergency Services, Dispatch and Response• Locations Validated with Local GIS Data• Responders (any number of them) have service

boundaries as polygons with associated contact data

Support data associated with the caller location

Floor Plans

Fire Control Panels

Ingress, Egress, Stairwells

Fire Code Inspections

Past historical data (law and fire)

Building Inspections

Hazardous Materials

Sensor Locations and Data

Historical Data

Surveillance Camera Locations

Campus / Facilities Layouts

NG9-1-1 and GIS

Sherriff's Office

North Charleston

Mount Pleasant

Fusion Center

EOCs

City of Charleston

SCDNRCountyEMS

Web based

Base Mapping

Services

Isle of Palms

Sullivan's Island

IP Surveillance

Camera

Public Safety Information Sharing Hub

Mobile Communications Technology

Cell phones have transitioned into “smart” phones and account for 80+% of all 9-1-1 calls

NG9-1-1 prepares us for the next wave of technology

Smart alarms

Sensors

9-1-1 Telephony (IP) NG 9-1-1 telephone systems

Capable of receiving voice, text and video from callers

Other data sources

Computer Aided Dispatch (CAD)

Unit tracking

Incident tracking

Geographic position of units and incidents

Response recommendations based on incident type, location, capabilities and sharing

Caution Notes

15

Mobile Data (MDT) & Automatic Vehicle Location (AVL)

MDTs being used by Law, Fire, Rescue and EMS officials

MDTs provide the “quickest path” to the call based on geography, speed limits and other factors

AVL allows us to see the location of resources in order to send the closest

They can see each other

Public Safety Networks

Voice & Data Networks Between Member Agencies

CAD data

RMS data

Station Alerting

Video

GIS

17

GIS Based Tools - Alastar- Multiple database sources to provide situational

awareness and information sharing view in GIS layers

GIS Based Tools - Marvlis

GIS based tool

Predicts where the next call will occur based on historical data

Provides recommendations for deployment of resources for optimum coverage

19

What else can we do with NG 9-1-1? ESInet

Geographically Diverse 9-1-1 Backup Center

CAD to CAD

Automatic Video Identification (AVI)

Text From 9-1-1

20

NG TransitionOpportunities Challenges

Reduced response times

Information sharing

Inter-agency cooperation

Automatic Aid

Geographic Diversity

CJIS

Cyber Security

Human Resources

Moving from auditory to visual

21

How does it all tie together?

GIS data fully integrated and available immediately to those

that need it!

22

Questions Regarding the Overview???

23

Jim LakeOffice: 843-529-3700

Email: jlake@charlestoncounty.org

Breakout Session Workgroups Facilitators will divide you into 6 workgroups

Each facilitated workgroup is to discuss topics related to:

What does NG 9-1-1 mean to me?

What does NG 9-1-1 mean for me?

What tools do the users need from NG 9-1-1?

Your participation is critical to our success!

24

NG-911 Town Hall Meeting: Overcoming

Challenges in Implementing NG-911

National Geospatial Preparedness Summit

Auditorium – Part 2

Given the data maintenance requirements and

liability associated with the GIS that supports

NG9-1-1 call routing, where should “authority”

lay and what role should local, regional and

state governments play? Local/Internal – Who are the “authorities” of the GIS data

internally?

Regional – Who are regional entities that could support the

GIS data mutual aid footprint needs?

State - Is there a unifying state government entity that can

support the data collection needs?

How well connected are they with 911 leaders?

How will the GIS data clean-up and

maintenance workflows be funded or

resourced? Is it an “unfunded mandate” in your jurisdiction

How integrated is your PSAP operations with GIS?

How have you addressed issues and

limitations associated with your

jurisdiction’s network capabilities? Many communities face limitations with data and IT security,

insufficient data storage capabilities, and other issues in pushing

certain information over their networks.

How have you accounted for and solved NG-

911 related policy issues?

Do you know how 911 is managed (or is there any

management)?

Are there current data sharing issues locally or statewide?

Leveraging existing mutual aid agreements

Is there a state controlled 911 fund?

Do they offer grants or GIS specific support?