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Artificial Intelligence &
Business TransformationTieto at the Frontier of AI
Dr. Christian GuttmannVice President, Chief AI and Data Scientist
@ChrisXtg Linkedin - Guttmann
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Current (selected)
Global Head of Artificial Intelligence and Data Science Tieto
Professor (Adj. Assoc.) UNSW Researcher Karolinska Institute Board Member Swedish AI Society Executive Director Nordic Artificial Intelligence Institute
Science/industry leadership
Business area leader in Artificial Intelligence in global companies, universities, startups
High impact IPR in AI: Over 50 patents, publications, book editions
My AI background
25 yrs dedicated to Artificial Intelligence
PhD in Distributed Artificial Intelligence
Several Bsc and Msc Degrees in Artificial Intelligence and Psychology
Dr. Christian
Guttmann
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Profound
transformations
for society and
economiesEvery person and
business will be
touched by Artificial
Intelligence.
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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What does artificial intelligence mean for organisations? Disruptive innovation
• Even most outstanding companies can do everything right -- still lose market leadership.
• Successful company get pushed aside unless managers know how to abandon traditional business practices.
• Markets that do not exist cannot be analysed
=> Suppliers & customers discover markets together
Insights: What is a strategy for confronting disruptive technological change?
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© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Overview
What is Artificial Intelligence and
Disruptive potential of AI
Benefits and Trends in AI
Tieto’s AI in the Nordics
State of affairs in AI
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What is Artificial Intelligence?Disruptive potential of AI
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Artificial Intelligence (AI)What is AI? “Science & engineering of making intelligent machines.” John McCarthy
• AI is very rich and established discipline with at least 25 sub categories.
• Feasible to apply AI in all industries.
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© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Artificial Intelligence and Health
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Artificial
Intelligence
+
Health
RoboticsRobotic nurses,
Ambulance drones,
Surgery robots
PerceptionImage recognition,
MRI, X-ray,
Pictures
Natural
LanguageChatbots,
Doctor’s notes
LearningMachine learning,
“Predictions”
Multi Agent
SystemsDecision making,
Collaboration,
Care teams
ReasoningExpert systems,
Recommendations,
Similarity learning
Psychology
Economy
Engineering
Computer Science
Neuroscience
Philosophy
Health
Knowledge
Representation
Logic
Planning
Social Intelligence
Cognition
Source: Nordic AI Institutehttps://www.linkedin.com/pulse/introduction-map-
artificial-intelligence-health-care-guttmann/
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Levels of AI
Narrow Artificial Intelligencemachine focused on narrow task - specific
domain knowledge.
E.g. Siri on your phone.
Artificial General Intelligence (not yet)machine applies intelligence to any task, not only
one - social, aware and creative.
E.g. movies “Eva in Ex Machina”
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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…over next 10 years
Organizations will solve problems with AI thatno one has ever encountered previously.
Size of the Prize: • $15.7tr – AI contribution to
global economy 2030• GDP boost China 26% &
North America 14.5%
Source: https://www.gartner.com/newsroom/id/3784363
Artificial Intelligence is
most disruptive class of technologies
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Benefits & Trends in
Artificial Intelligence
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AI solves Tedious
Complexities
Personalisation. Accuracy.Speed.Scalability.
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Focus “predictions”
“Predictions” = type of classification
“Machine Learning” =
models, observations, algorithms.
Apples = red
Oranges = oranges
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© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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MALIGNANT
TUMOR
yes/no?
Past and still today
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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MALIGNANT
TUMOR
yes/no?
Trend towards more & more data
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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MALIGNANT
TUMOR
yes/no?
MALIGNANT
TUMOR
yes/no?
AI –
Machine
Learning
With artificial intelligence –
scalable, accurate, fast, personalised
Tieto’s AI in the Nordics
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Tieto’s AI Capabilities
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Machine
Vision
IoT
Predictive
Maintenance
Natural
Language
Processing
Object detection; Localization and segmentation
using deep learning; Sensor fusion
Multilanguage document clustering & classification;
Topic detection; Trend extraction from a document flowMachine failure forecasting; Anomaly
detection based on sensor data
AI @
Healthcare
Care quality analytics; Predictive care;
Patient segmentations; Analysis of
unstructured patient data
AI @
Banking
Credit scoring (Banked and unbanked customers,
Second choice optimization, Dynamic pricing)
AI Co-
creation
Collaborative A.I. development in projects tailored to customer
needs, e.g. logistics optimization, intelligent automation, data
driven risk analysis and forecasting
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Tieto’s AI: Traffic flow in Helsinki
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© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Tieto’s AI in Retail in Finland
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© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Intelligent Wellbeing; case City of Espoo
Segments1
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3
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Service usage
Towards 360° view
Service demand forecast
Social and Welfare system
Healthcare system
Early-education
system
Citizen registry
Advanced machine learning pipeline
Care Quality
analytics
Predictive care
analytics
Data Insights
use cases
Tieto Data Platform
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Intelligent Wellbeing – case Espoo
Population wellbeing management
• Risk group identification
• Population level intervention optimization
• Service demand analytics
Care coordination
• Care plan mass tailoring
• Care coordination of
individuals and groups
Citizen engagement
• Individual segmentation
based on agreed
engagement level
Population analysis as a servicesegmented population individual risk profiles individually optimized interventions
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Case Espoo: From events to state dynamics
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F32.0 Mild
depressive disorder
S00.0 Superficial
injury of scalp
State A
State B
State C
2015 2016
F10.1 Alcohol
abuse
States
Segment the
population into
subgroups, based on
event data
Event Paths
Distill events from the
pool of structured and
unstructured data
State Dynamics
Use state transition
models to understand
dynamics across statesA
Y06 Neglect and
abandonment
State Interpretation
Use statistics to give
meaningful
descriptions to inferred
states
B
C
State A
Representation of pop.: 15%
5yr mortality: 3%
Average cost: 10 M€ / year
State B
Representation of pop.: 10%
5yr mortality: 5%
Average cost: 12 M€ / year
State C
Representation of pop.: 5%
5yr mortality: 10%
Average cost: 25 M€ / year
10%
12%
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Minimum viable prediction – don’t boil
the ocean! Think of a minimal way for one prediction to make a difference in your organisation.
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Predictive Analytics Process
Define
project
Data
collection
Data
analysis
Statistics Modeling Development
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State of affairs in
Artificial Intelligence
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Artificial Intelligence on a global level
Governments: USA, Germany, United Arab Emirates, China, Finland, UK, EU, France
Significant AI commitments“No physician today should be practicing without AI.” -Bernard Tyson, Chairman of Kaiser Permanente
“A fintech company's success will depend on the power of its AI….” - Sebastian Siemiatkowski, Klarna CEO
“AI is in a golden age” - Jeff Bezos, Amazon CEO
…. Jack Ma, Ginni Rometty, …
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© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Regulation, Ethical guidelines, StandardsExample ethics: unavoidable accident situations, any distinction based on age, gender, physical or mental constitution is strictly prohibited.
Example ISO: Creates first international AI standards
AI competency- Non Trivial understanding of AI and machine learning
- Fewer than 10000 experts in the world
At least two challenges ahead in AI
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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Be ready for many new AI Jobs
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Over 300 new job titles
- Artificial Intelligence Architect
- Artificial Intelligence - Cognitive Executive
- Business Development Director of AI Bots
- Cognitive Computing Strategy Planner
- Country Manager - Sales Director Artificial Intelligence
- Data Scientist Natural Language Processing
- Deep Learning Engineer
- Director of Cognitive Intelligence Europe
- Director of Products - Platforms Artificial Intelligence
- Disruptive Innovation - Emerging Technologies AI Consultant
- Head of Artificial Intelligence - Robotics Labs
- Machine Learning Nanodegree Lead
- SVP of Artificial Intelligence
- Natural Language Dialogue Engineer
- ...
© Tieto Corporation - Christian.guttmann@tieto.com – Twitter: @chrisxtg
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International Conference on AI and MLIJCAI - the world’s largest and most prestigious AI conference
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Many
more…
Stockholm, Sweden
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Thank YOU!Any question?
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Dr. Christian Guttmann
Global Head of Artificial Intelligence and Data Science, Vice President
Christian.guttmann@tieto.com
Insights to the Nordics
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Thank YOU!Any question?
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Dr. Christian Guttmann
Global Head of Artificial Intelligence and Data Science, Vice President
Christian.guttmann@tieto.com
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