Are you ”Transformation” ready? - ActiveOps · Digital Transformation. Cultural Transformation....

Are you ”Transformation” ready?An introduction to OpenConnect an ActiveOps Company

Digital TransformationCultural TransformationProcess Transformation

RPAUpskillingBPMAI/ML

• digital transformation• process transformation• cultural transformation• RPA• AI/ML• Upskilling• conversation bots

• What else do you have on your to do list?

Let’s reflect for a moment

• Name one thing that would make this perfect image, seem less perfect?

BTW the picture is from 2017 Housatonic River in Connecticut

What does any of this have to do with Agile Operations?

opportunity for a better outcome? right time for a particular move? manage competitor or market moves? Observe – React – Manage in line with your Strategy…..

But most importantly have the data and the methodology to Manage

Welcome to the new opportunity to Race differently (you now have a bigger race crew)

Introducing new members of Workware+

RPA Mainframe interactions

transformed

WORKFORCE ANALYTICS

Real-time workforce data

intelligence & visibility

MAINFRAME INTEGRATION

OPTIMISE PRODUCTIVITY

Forecast & Plan, Control & Learn

Embedded Operational Agility

Control

WorkiQ Overview

Collectors capture very detailed data – in real-time

Analyzes ALL data instead of taking samplings, ensuring accuracy

Captures applications & time with no user intervention

Report wizard enables you to create your own dashboards

WorkiQ is real-time workforce data gathering & intelligence that helps you manage and improve your operations

CAPABILITIES

WorkiQ collects time-stamped activity

data for each agent and can also monitor

RPA robots.

WorkiQ presents real-time,

customizableactivity reports on

process counts, times & outcomes.

How it works…

Desktop Collectors are installed on agent desktops

(including Citrix).

Applications are defined as work or

non-work.

Complexity from the legacy IT…• 71 Percent of Fortune 500 Companies Use Mainframes.• Mainframes handle 87 percent of all credit card transactions.• Mainframes handle 68 percent of the world’s production IT workloads, yet they account for

only 6 percent of IT costs.• IBM’s z13 system can support up to 10 terabytes of memory• A z13 mainframe can survive an earthquake having a magnitude of at least 8.0 on the Richter

scale.• Mainframes handle 30 billion business transactions each day.• Revenue from z System sales increased 64 percent in 2017, compared to the previous year.• As of 2017, 92 of the world’s top 100 banks continued to use mainframes.• The median mainframe programmer salary is about $73,000, according to PayScale.

Mainframe integration

ConnectiQ Highlights

Automate 3270 mainframe applications without using emulators.

Easily modernize mainframe applications with modern HTML5 web interfaces.

Leverage mainframe data for customer portals and other systems.

Tasks can be created to provide specific functionality Can include business logic for self-contained processing

Can simply pass data for external processing

Allows you to re-use AutoiQ tasks

AdvantagesNon-Intrusive – Nothing installed on the mainframe (uses existing 3270 connection)

Scalable – Thousands of sessions on a single platform

Secure – Supports encrypted connections

Simple – Quickly extend mainframe data and applications

How ConnectiQ works with your RPA…

ConnectiQ easily to link to your existing

mainframe applications.

Configure services to perform desired mainframe activities and generate web

services.

Configure robots to access mainframe tasks via web

services.

AI generated process intelligence and documentation to help understand your team’s actual tasks and variants.

Making sense of complexity is the future

Final comment

Move37 & Move78AlphaGo vs Lee Sedul

Although machines are now capable of moments of genius, humans have hardly lost the ability to generate their own.