Application of 5-S Practice in Tuen Mun Hospital Prepared by Mr. Albert LEE, DM(Physio) and Ms Zoey...

Application of 5-S Practice in Tuen Mun

Hospital

Prepared by Mr. Albert LEE, DM(Physio) and Ms Zoey LEUNG, Training Officer

Road of 5-S implementation in Tuen Mun Hospital

• 5-S principles were firstly introduced by core members of Hospital Quality Improvement Committee in 1999

• It was noted some frontline staff attended 5-S training and the techniques have been already applied in some of the quality projects then

Road of 5-S implementation in Tuen Mun Hospital ~ con’t

• Albert Lee attended 5-S seminar organized by OSH Council and noted that 5-S principles were widely practised in the private sector with rewarding results

• The promotion of hospital-wide 5-S practice started with the proposal of allocating training fund from the T&D Committee

Training of 5-S

• Training & Development Section of Human Resource Unit of TMH - Zoey Leung

• Training fund allocated in year 2000

• Professor Ho contacted for assistance

• By September 2000, more than 60 supervisors and frontline staff attended training including HCE

Other departments’ initiatives

• TMH staff attended the first 5-S seminar organized by HAHO in 2000 - PMH model

• O&T Department’s 5-S project won the 1st runner-up prize in LRT OSH enhancement forum in July 2000

• O&T Department presented her 5-S project in our monthly management meeting in August 2000

Other departments’ initiatives - cont’d• There are other department already devising

5-S plans and observing 5-S principles; and yielding positive results

• In September 2000, HQIC supported the first 5-S Practice Competition in TMH

• Organizing team - Albert, Tsui, Bonnie, Zoey & David

TMH 5-S Practice Competition

• 16 teams participated

• $500 were rewarded to each team

• Audit visits to the 16 workplace to identify the 5 finalists

• The final competition in March 2001

• Competition in form of PowerPoint presentation and role-play

TMH 5-S Practice Competition

• Professor Ho was invited as a member of our judging panel

• Other members included HCE, GM, COS, HQIC Chairman

• The winning teams were rewarded $1000, $700 and $500

• More than 220 attendance• Representatives from 5 hospitals attended

Other activities in 2001

• Visit by HK 5-S Association in April 2001

• Participated the seminar organized by 5-S Association in May 2001

• 5-S seminar organized by HAHO in June 2001

• Visit by Yan On Hospital in September 2001

• Additional supporting staff to support 5-S implementation in various departments in year 2001

Benefits of 5-S Applications• Efficiency • Resources Untilisation• Reduce wastage• Save time, space and financial resources• Staff Satisfaction• Enhance team spirit and staff morale• Quality patient services• Prompt treatment for patients• Increase OS&H performance

Clear guidelines and concepts shown to staff in CSSD

Daily tasks checklist by CSSD

Duty organisation by CSSD

Organised racks by CSSD

Organised racks by CSSD

Walkway clearance by CSSD

製造日期

有效日期收貨日期

Material labelling by CSSD

Better control over stock volume by CSSD

Enhanced OS&H awareness by CSSD

Daily work list by CSSD

Well-organised racks by Clinical Oncology Department

Well-organised racks with separators by Clinical Oncology Department

E-trolley of O&T Department

E-trolley of Orthopaedics Department

E-trolley by O&T Department

Well-organised small space by ENT Department

Well-organised small space by ENT Department

Well-organised & clear guides of material location by ENT Department

Well-defined material presentation by Surgery Department

Well-designed and organised notice board by Surgery Department

Keys to Success

• Managerial support• Be creative• Have focused purpose• Don’t mind small coverage• Collect team commitment• Mutual sharing and exchange

Future development

• Establish an efficient mechanism to dispose surplus or unusable items supported by Administration

• Support those departments not yet implemented 5-S principles

• Provide training on 5-S principles• Utilise manpower for realising 5-S principles• The 2nd 5-S competition, if feasible

Success

Saving

Synthesis

Support

Satisfaction

Sayonara