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7/27/2019 Annual Report FY March 2012
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Apollo HospitAls EntErprisE limitEd
2011-12 Aua re
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Contents
CORPORATE REVIEW
Progressive Contribution to Healthcare................................................................2
Chairman's Message .............................................................................................. 4
Progressive Healthcare Delivery ...........................................................................6
Progressive Technology .......................................................................................12
Progressive Patient Care......................................................................................14
Progressive Initiatives ..........................................................................................16
PERFORMANCE HIGHLIGHTS
Progressive Performance ....................................................................................18
Progression Round the Year .............................................................................. 20
Accolades for Progressive Healthcare ................................................................24
Pledge for a Better Life ........................................................................................26
STATUTORY SECTION
Board of Directors ................................................................................................28
Corporate Information .........................................................................................29
Notice to the Shareholders .................................................................................30
Directors Report to the Shareholders................................................................ 36
Corporate Governance Report............................................................................ 45
BUSINESS REVIEW
Management Discussion and Analysis ............................................................... 68
Clinical Governance ............................................................................................. 84
FINANCIAL STATEMENTS
Auditors' Report on Standalone Financial Statements ..................................... 86
Standalone Financial Statements ........................................................................92
Five Years Standalone Financial Performance at a glance ..............................130
Auditors' Report on Consolidated Financial Statements ................................. 132
Consolidated Financial Statements ...................................................................134
Statement pursuant to Section 212 of the Companies Act, 1956 ................... 205
This report is available online at:
www.apollohospitals.com
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At Aollo, o i
altca cllc
i a iloo tatw actic, ac
a, aco o 50oital.O altca li ol a toc o 27 illio
atit, loall. It a toc li wit o caactitic
T Loi Ca (TLC) a coti to ii
o t to cat w altca aai. W acotatl tii o toa aliti, a oli a
at a tt altca fo tooow.
W coi oli t i ocio-cooic
coitio a liftl, a aticiat ti cot
ilicatio o Iia altca fawo a a
c. W o ai- o faciliti fo
150 , w a ow at o 8,250 ; cotio
itt a a to itoc ctti-
tcolo a a octo wit o ti.
Facilitati t it taa of altca li
ai o i iio.
The past showcases
signifcantaccomplishments;
the future promises alot more.
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2
50owned And mAnAged
hospitAls
8,250Beds
oveR
4,500oveR
doctoRs
8,200
oveR
nuRses
Progressivecontributionto healthcare
Dedicated mission
Or iio i tobrig healthcare oiteratioal tadard
withi the reacho ever idividal.We are coittedto the achieveetad aiteaceo ecellece iedcatio, reearchad healthcare or thebeet o hait.
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Apollo Hopital Eterprie Liited (Apollo) i Idia leadig
private ector healthcare ervice provider, ad i aog Aia
larget hopital etwork. It wa oded b Dr. Prathap C. Redd,
a recipiet o the pretigio Pada Bhha (1991) ad the
Pada Vibhha (2010).
Dr. Prathap C. Redd wa coerred with thee award b the
Goveret o Idia i recogitio o hi pioeerig cotribtio
to Idia healthcare. The Pada Vibhha, Idia ecod
highet civilia hoor, elicitate Dr. Redd tirig eort to
take qalit healthcare cloer to a billio live.
Over the ear, we have tregtheed healthcare deliver, ocig
o high-ed tertiar care to qaterar care, ecodar care,
priar care ad da-care acilitie acro Idia. Or pa-Idia
epaio o hopital acro etro, tier II ad tier III citie tetie to or coitet to provide qalit healthcare to
people i eed. We have bee ad cotie to reai coitted
to deliverig perior ctoer ervice i a eviroet o
cotio iproveet. We iovate, ebrace chage ad r
the etra ile to deliver o or proie, ael ad repoibl.
oveR
2,700pARAmedicAl peRsonnel
oveR
1,350netwoRk of stAndAlone
phARmAcies AcRoss indiAs
20 stAtes
100pRimARy clinics offeRing
consultAtion, diAgnostics
And pReventive heAlth
check-ups
HOsPITALs, PHARmACIEs, CLInICs,TELEmEDICInE, BPO, COnsuLTAnCy,REsEARCH, EDuCATIOn AnD
InsuRAnCEAp i i a piti tregt acr eer e
tc pit te eatcare deier cai.
RELEnTLEss PuRsuIT O PERECTIOn
Ap pieered te ccept ciica exceece
i Idia ad a ice eeated it t te iget
piace. A teti te Grp aciati
w r-c cr fc ry
ear, patiet r er 120 ctrie, ce t
Ap r treatet.
TRInITy O ExCELLEnCE, ExPERTIsEAnD EmPATHy
Te crerte Ap egac r
aerig dedicati ciica exceece, r
reete prit expertie ad te eer teder
Ap epat, ctie t e te ita eeet
i r ii ad pa r te tre.
Aog the larget cardiovaclar grop ithe world
World no 1 i solid Orga Traplat Progra
irt to lach novali Tx ad G4 CberkieRobotic Radiorger ste or Cacer Treateti Idia
World rt medical Itittio to e satelliteTecholog or Teleedicie
Itrodced Idia rt 320-slice CT scaer
irt to itall 64 slice Poitro EiioToograph-Copted Toograph (PET-CT) scaste i Idia
Italled soth Aia rt-o-it-kid, ll-elddigital aograph with Toothei (3D)te
Apollo Pharac i Idia rt ad larget bradedpharac etwork, with over 1,350 otlet i kelocatio
Globally admired
progressive ContriBution to healthCare
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As The nATIOn
Assumes ITs
rIghTFuL pOsITIOn
In The WOrLd, The
ChALLenge TO
keep IndIA FIT hAs
TO beCOme The
persOnAL quesT OF
every heALThCAre
prOvIder, every
AdmInIsTrATOr
And Indeed every
CITIzen.
Our robust business model delivered sterling
growth and improved proftability in 2011-12.
Apollo crossed the ` 30 billion milestone,
regiterig coolidated aal revee
o ` 31.5 billio, refectig 20.8% growth.
Coolidated net Prot grew b 19.3% to
` 2,194 illio ad coolidated dilted EPs
or the ear tood at ` 16.30 per hare. We
have cotied or practice o coitetl
rewardig or hareholder with a higher
divided. Thi ear or divided paot i
80% or ` 4 per hare.
We have alo bee at the orerot
o hapig healthcare ector polic
idirectl throgh ero ggetioto vario goveret over the ear.
The ggetio have bee appreciated
b all goveret, ad oe o the
received legilative pport. The Cabiet
Coittee deciio to iclde hopital
i the mater-lit o iratrctre b-
ector ad the 150% depreciatio eligibilit
or ew hopital with over 100 bed der
the Icoe Ta Act aoced i the uio
Bdget are two iportat tep i the right
directio.It i rearig to kow that the goveret
ha plaed to allocate 2.5% o the GDP o
pblic health ervice b the ed o the 12th
ive year Pla. I additio, aoceet
abot the preparatio o a clear roadap to
erge all the goveret health chee,
the pla to et p a atioal coiio o
health reorce ad eort to tregthe
acilitie at priar health cetre ad
ditrict hopital will provide a ch eeded
llip to Idia healthcare.
yor Copa cotie to be recogied
b idtr bodie, ctoer ad edia or
it lti-dieioal healthcare ecellece,
receivig everal award ad accolade
drig the ear. The ear ahead will wite
rther ipet to or ke pillar o Patiet
Care Ecellece, Cliical Ecellece ad
Vale Ecellece, to brig the bet o
techical ad cliical advace or the
beet o ctoer.
We have alo iitiated igicat
traoratio iitiative that wold rtheret p to achieve balaced growth acro
all or Ceter o Ecellece, geographie
ad orat. The hope ad epectatio o
Idia billio-pl people, ot to etio
thoe who travel ro abroad, are et
to be llled. Thereore, we welcoe
ore plaer to hare the repoibilit
o addreig the hogo -erved
dead or qalit healthcare.
We have iltaeol accelerated or
oc o Prevetive Healthcare throghprograe like Billio Heart Beatig
(BHB), a I trogl believe that prevetio
i a iportat a cre. A health Idia i
a propero Idia, a powerl Idia. A
the atio ae it rightl poitio i
the world, the challege to keep Idia t
ha to becoe the peroal qet o ever
healthcare provider, ever adiitrator ad
ideed ever citize. It a arch we have
ol jt coeced. The jore ahead i
log, bt a the alwa a-the rt tepare the ot igicat.
Apollo role reai relevat a a
progreive healthcare provider or the
people o Idia, a it wa three decade ago.
We will cotie to trive or the welare
ad atiactio o patiet, providig ater,
arter ad better care.
O behal o the etire Copa ad the
leaderhip tea, I wat to thak the Board
o Director, doctor, eploee, baker
ad acial itittio, the cetral adtate goveret ad each hareholder
or their pport ad coitet. I look
orward to or cotied pport a or
Copa ebark o the et phae o it
progreive jore.
Dr. Pratap C. ReddExectie Caira
Chairmans message
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At Apollo, we Recognise thAt heAlthcARe deliveRy is A dynAmic pRocessA Result
of continuous pRogRession in thought And Action.
healthcare delivery
Progressive
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Or jore tarted with the ettig p o Idia rt
corporate hopital, a lti-pecialt hopital or high-
ed tertiar care i Cheai. Over the ear, we pgraded
or tertiar care hopital i Cheai, Delhi, Kolkata ad
Hderabad to iclde qaterar care a well.
We epaded or reach to ake healthcare available to
people i tier II locatio throgh Apollo Reach Hopital.
Thi healthcare odel take advaced techolog ad
eperieced edical proeioal to the people livig i
rral ad ei-rba area o the cotr.Bet-i-cla treatet pla with advaced techologie
ad dieretiated care led toward igle-pecialt
hopital (oced o Cacer, nerociece ad
Paediatric) with pla to coece Heart cetre,
Orthopaedic cetre ad Woa & Child care hopital.
Or deire to acilitate da-to-da priar healthcare
reqireet led to create a chai o eighborhood
cliic, oerig rotie diagotic ad prevetive
healthcare creeig acilitie i ltiple locatio.
A a part o or retail healthcare deliver oc, we are
alo plaig to grow or Detal Cliic chai, Diali
cetre, Coetic cetre ad Birthig cetre, icldig
oced pecialt cliic, ch a sgar Cliic or
diabete aageet ad care.
2011 repreet aother ladark i or corporate
eitece, whe we lached or abitio prograe
Rocket 14, which aied at tregtheig or i Cetre
o Ecellece, COnECT (Cardiolog, Orthopaedic,
nerociece, Eergec, Cacer ad Traplatmedicie). It refect a wervig eort to ehace
cliical ad ervice ecellece, epadig ito ew area
o edcatio ad reearch.
65%REvEnuEs DERIvED fRom ThE
hIGh EnD TERTIARy CARE sEGmEnT
progressive healthCare delivery
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apollo CanCer institutes
Apollo Cacer Ititte oer copreheive
cacer care acilitie, ecopaig ever
poible area o cacer care icldig
advaced treatet optio like stereotactic
Radiorger / stereotactic Bod Radiatio
Therap (sRs / sRBT).
Or advaced healthcare oerig are
acilitated b cttig-edge techologie.
Apollo tea o ottadig coltat
provide ervice o atched qalit,
copetet pport ervice, rehabilitatio
ad other lie care ervice. The acilitie are
provided acro or hopital i Cheai,
Bagalore, madrai, Hderabad, Delhi,Ahedabad ad Kolkata.
p
Redered ervice to 1,66,000 patiet
Provided radiatio therap to over
8,700 patiet
Operated over 5,200 patiet
Achieved a 66% growth i Boe marrow
Traplat Prograe (BmT), akig
oe o the biet private hopital
perorig BmT i the cotr
apollo heart institutes
The Heart Ititte at Apollo Hopital,
Idia, or oe o the world larget grop
o Cardiolog ad Cardio-Thoracic srger.
We have copleted a record 110,000 + heart
rgerie, coroar arter bpa rger,
rger or all tpe o Valvlar heart dieae
ad child heart rger, with cce rate
coparable to iteratioal tadard.
The coitet o or cardiologit adcardiothoracic rgeo to the prevetio
ad treatet o heart dieae ha led to the
achieveet o better otcoe ad iproved
qalit o lie or thoad o cardiac
patiet, who viit each ear, akig Apollo
Hopital the ot oght ater hopital
i Idia or bpa rger ad child heart
rger i Idia.
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p
Over 57,000 cardiac health check
Over 8,000 ajor heart rgerie
apollo institute o
neurosCienCes
The Apollo specialt Cetre or
nerociece are eqipped to treat the
etire rage o erological dieae.
Trapheoidal rger or pititar
tor, pial io, x-Kie or ractioed
treatet o beig ad aligat tor
(tereo tactic radiotherap), ad a
ore cttig-edge treatet ake Apollo
Hopital a leader i erorgical care.
Abl pported b oder ero-radiolog
ervice, ero-iteive care acilitie,
a well a edical ad radiatio ocolog
ervice, erological pecialit at Apollo
Hopital achieve otcoe atchig thoe o
the leadig itittio acro the globe.
p
Toched over 160,000 live
Aditted over 20,000 patiet
Codcted 10,000 erorgerie
Apollo Hopital Delhi nerociece
cetre tarted the ecod opiio or
neroboard, which help i providig
collective opiio ro at leat or
nerociece epert at a tie
Apollo Hopital Kolkata itrodced a
dedicated troke it to cater to troke
patiet ad a dedicated deetia it or
deetia patiet
Apollo Hopital Kolkata itrodced a
weekl nero Radio Oco spie Board
eetig to dic ad review all critical
cae, where erologit, erorgeo,
edical ocologit, radiatio ocologit,
pie rgeo, hitopathologit ad
ero-radiologit participate
progressive healthCare delivery
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apollo institute o
orthopaediCs
We provide world-cla prograe or the
aageet o orthopaedic diorder. We
oer the ot copreheive coltatio
ad treatet o diorder o the
clokeletal te.
Or tea coprie highl traied pecialit
(orthopaedic rgeo, rheatologit,
dieticia, re, phical ad occpatioal
therapit) who are eqipped to provide
patiet with the bet diagoi, aeet,
rehabilitatio ad treatet.Or Atologo Chodrocte Traplatatio
(ACT) ad cto t joit replaceet have
bee idetied a path-breakig iovatio.
p
Achieved 21%, 26% ad 11% growth i
kee replaceet, hip replaceet ad
pie rgerie, repectivel
sccell codcted a bilateral kee
replaceet rger o a 93-ear-old
a, oe o the oldet e i the cotr
to have dergoe ch a procedre
apollo emergenCy
We dertook a pecial edeavor toward
reachig ot to people i eed o eergec
edical care. Or progreive care ievidet i idetiig the area o eergec
ad bildig a te o providig tiel
eergec care to or patiet.
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p
Ipleeted ve cliical pathwa o
troke, acte coroar droe, traa,
epi ad eizre acro ltiple
Apollo cetre
Codcted othl eergec grad
rod throgh videocoerecig with
participatio ad cae preetatio ro
all the Apollo cetre
Itrodced techolog to develop ED
ioratio te otware, a eciec
iproveet tool to tadardie the
procee i eergec departet
apollo transplant institutes
The Apollo Traplat Ititte provide
a lti-dicipliar, highl killed tate-
o-the-art ervice to patiet der oe
roo, pported b cttig-edge edical
techolog ad iratrctre.
The tate-o-the-art ervice coprie
peritoeal ad haeodiali, aageet
o liver dieae, aageet o kidedieae, liver ad kide traplatatio,
coreal traplatatio, heart traplat,
itetial ad GI traplat rgerie,
gatroeterolog, edocopic procedre,
GI rger, paediatric gatroeterolog ad
paediatric traplat ervice.
p
Copleted 929 olid orga traplat
i a igle caledar ear; oe o the rt
prograe globall to cro the 900
ark i traplatatio
started traplat acilitie i or
hopital i Bhbaewar ad Ldhiaa,
while coolidatig the prograe i
Bagalore ad Hderabad
progressive healthCare delivery
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in indiA, Apollo hospitAls hAs Been the pioneeR of the technology Revolution in
heAlthcARe. ouR solutions hAve helped Build An AdvAnced heAlthcARe ecosystem,
ensuRing effective clinicAl outcomes foR enhAnced pAtient expeRience.
Progressivetechnology
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We have dedicated tea to cotatl
oitor techological iovatio ad
edical advace to keep abreat o latet
developet i global healthcare.Apollo wa aog the rt i Idia to adopt
novali Tx ad G4 Cberkie Robotic
Radiorger ste or cacer treatet.
Beide, the itrodctio o cttig-edge
edical eqipet (mRI, 320-slice CT
scaer ad 64 slice PET-CT) i the pat
have bee oe o the pioeerig iitiative,
refectig Apollo thik-ahead trateg.
The availabilit o ophiticated edical
eqipet ere that we are aog the
ew healthcare ervice provider i Idia,
who are able to oer advaced healthcare
procedre, ch a tereo-tactic radio
rger ad boe arrow traplat.
I additio, the coteporar Digital
maograph with Toothei (3D)
techolog wa italled at Apollo specialit
Cacer Hopital Cheai, the rt-o-
it-kid i soth Aia. Thi coteporar
eqipet eable ater ad accrate
stereotactic biopie. Thi techolog eedhorter eaiatio tie or diagoi o
breat cacer, ad alo igicatl iprove
patiet coort ad coveiece.
p
Etered ito a parterhip with the
healthcare diviio o Philip to oer mRI-
gided high iteit oced ltraod
(HIu) oltio
siged a mou with Iteratioal
Bariatric Itittio to proote ethod
o perorig bariatric rger throgh
edocop withot iciio
Etered ito a agreeet with Ctori
Therapetic to oer the Celtio R
ste i Idia, to provide the bet-i-
cla regeerative edicie techolog
Robotic Surgery at Apollo
Robotic srger ha at gaied grod a a preerredrger ode or elect idicatio. The latet tate-o-the-art da Vici si Robotic te italled at ApolloCheai, Kolkata ad the Hderabad hopital i aogthe ot advaced or o iiall-ivaive roboticrger that lead to ater recover, redce hopitalta ad ere preciio ad accrac. The Roboticsrger i alread beig perored or idicatio iurolog, Gaecolog, Bariatric srger ad cardiacrger or valve replaceet ad igle-doble veelcoroar arter bpa gratig.
Precie rger with a verall iciio
miial carrig
Redced rik o wodiectio
ewer blood traio
ad coplicatioshorter hopital ta
Qicker recover
The AtoatedEdocopic ste orOptial Poitioig(AEsOP), a 3D caera,ere perectioi the icrocopicrgerie that deal with
erveCa reach place i thebod that are orallreachable b theha had
Redce atige rolog operatio,particlarl that dealwith erve or tiere-cotrctio
Bf Bf
progressive teChnology
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7hosPITAls
ACCREDITEDby JCI
5hosPITAls
ACCREDITED
by ThE nAbh
A cltre o patiet-cetricit, iclcated at
Apollo ecorage all i the tea to ta
oced o patiet aet, cliical ecellece
ad ervice ecellece.
Or hopital ollow well-deed qalit
ad patiet aet protocol ad adhere
to accepted cliical tadard i patiet
hadlig ad care. A ber o or acilitie
have bee accredited b vario Idiaad iteratioal accreditatio agecie.
Idrapratha Apollo Hopital wa the rt
hopital i Idia to be accredited b the
JCI; i o or other hopital have alo
bee accredited b the JCI or eetig
iteratioal healthcare qalit tadard or
patiet care ad orgaiatio aageet.
I additio, ve o or hopital have
bee accredited b the nABH (natioal
Accreditatio Board or Hopital
& Healthcare Provider).
We itrodced ACE@25, a balaced core
card, to provide evidece-baed qalit
care, ae eviroet to or patiet,
tregtheig the ctioal eciec
o or hopital ad tilatig qalit
iproveet, while redcig variatio.
Or teleedicie prograe rtherehace or reach to the people reidig i
edicall iacceible area. Thi techolog
allow patiet to eek eergec edical
care, hare their edical report or accrate
diagoi ad alo allow doctor to iteract
with their peer to dic coplicated cae
or to get pecialied opiio. The relt
i cot-eective healthcare deliver to the
patiet, allowig iediate ad ehaced
diagoi.
At Apollo, ouR focus on tendeR loving cARe hAs enABled us to develop A wide
RAnge of pRActices And meticulously detAiled pRotocols to Achieve peRfection
in pAtient expeRience.
Progressive patient care
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A testimony to
quality healthcare
JCi cf a
:
Acce to healthcare
Health aeet adcare procee
Edcatio ad right opatiet
maageet oioratio ad hareorce
saet o acilit
Iectio cotrol
Collaborative itegratedaageet
acilit aageet
Peroraceeareet
Follow-up CareProgramme forPost CoronaryArtery BypassGrafting (CABG)
PatientsA a part o or cotiocoitet to patiet care,
we lached Pot CABG Hoe
Review, a peciall deiged
ollow-p care prograe.
uder thi prograe a tea,
copriig a eperieced
doctor, qalied re ad a
proeioal phiotherapit,
viit the hoe o a Pot
CABG patiet ad codct acopreheive review.
Unlocking
the power of
Collaboration
improving
standards of
excellence throughshared knowledge
At Apollo, we believe i
kowledge harig at vario
plator, where Apollo Grop
doctor ad local eergec
practitioer hare their critical
eperiece, codct cae
dicio ad workhop.
Thi eable to addre
eergec itatio withatrit ad deep doai
epertie, which greatl iprove
or tadard o patiet care.
27mIllIon PATIEnTs TREATEDso fAR fRom 120 CounTRIEs150fRom ChEnnAI RECEIvED APosT CAbG homE REvIEw
In A PIloT PRoJECT
25 lacs+Outpatient vOlumes in 2011-12
280,000+inpatient admissiOns in 2011-12
oveR
progressive patient Care
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AT ApOLLO, We hAve COnsTAnTLy prOvIded InnOvATIve sOLuTIOns FOr TheWeLL-beIng OF Our pATIenTs And The sOCIeTy As A WhOLe. Our depTh OF
undersTAndIng OF The heALThCAre envIrOnmenT Is mATChed by The breAdTh
OF Our experTIse And presenCe.
initiativesProgressive
sOme OF Our reCenT pIOneerIng
InITIATIves InCLude:
a p
A olie patiet-cotrolled Peroal
Health Record databae
uer ca iport ad aage health
record created drig vario doctor
viit
Ea olie acce o health record ad
edical report (atie ad awhere)
provide patiet with the pport eeded
to hadle health otcoe ad aage
eergecie
a h h
seale health ioratio
pertrctre
Olie natioal Health Data network
provide o-dead patiet health
ioratio to healthcare provider
Iprove healthcare ervice b appig
chagig dieae patter, alert edical
etablihet abot eergig health
proble, ad eable doctor to ake
ore iored deciio
Beet adiitrative ctio b
wa o clai biio, proceig
te, ppl chai ad procreet
aageet
DoCToRs lInkED
ThRouGh
ThE APollo
hEAlTh hIwAy
InITIATIvE
in-hOuse
mEDICAl
ConTEnT,
ACCEssIblE To
ThE mEDICAl
CommunITyAnyTImE AnD
AnywhERE
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pc b
Apollo pharac diviio Apollo Pharac i
coidered to be aog the larget retail chai i the
cotr to ppl edicie 24x7Ejo a 1,350 + pharac etwork, pread acro
Idia 20 tate
Oer wide rage o edicie ad rgical prodct,
hopital coable ad over-the-coter prodct
Oer vale-added ervice like ree hoe deliver
to ctoer livig withi 5 k radi, precriptio
rellig ad loalt prograe, ree health
ewletter ad bdled health irace pla or
reglar ctoer
Icreaig peetratio o private label ale, alog with
related advatage
n
A iitiative toward preparig copetet ad carig
re i providig care o iteratioal tadard
Arod 800 tdet pa ot ever ear ro 11
nrig Itittio r b the prooter o Apollo
Hopital a trt
Oer core o Bachelor o sciece i rig (4
ear), Bachelor o sciece or traied re (2 ear)ad mater o sciece i rig (2 ear)
ollowig copletio o the rig core, re are
recrited at a o the Apollo hopital or two ear o
had-o eperiece
The Apollo-traied re get aborbed withi Apollo
hopital ad other leadig healthcare orgaiatio i
Idia a well a the us, Erope, sigapore, Atralia
ad other Aia cotrie
ec
Apart ro rig chool ad college, the trt
operated ad aaged b the Grop ad medvarit, Idia
1t medical olie portal pla a vital role i the eld o
edical ad Para-edical edcatio
Oer core i the doai o edical edcatio,
ehacig the kowledge o healthcare proeioal
ad tdet
Oer core or over 20 pecialitie icldig Geeral
medicie, Geeral srger, Paediatric, Orthopaedic,
Cardiolog, Cardiothoracic srger, aog other
Oer prograe to trai paraedical peroel,eergec edical techicia ad laborator
techicia
Oer Roal College o Geeral Practitioer, u.K,
certied diploa i ail medicie ad Eergec
medicie
Oer Diploate natioal Board (DnB) traiig
prograe at Cheai, Hderabad, new Delhi, Kolkata,
Bagalore, more, madrai, Pe, Ldhiaa, Rachi
ad Bilapr
rcAHER, a idepedet etit recogied b DsIR
a a scietic ad Idtrial Reearch Orgaiatio,
dertake ad proote cietic ad edical
reearch prograe, with a bearig o health eed,
alog with ocio-ecooic ad idtrial eed
Codct a wide-rage o reearch activitie like
cliical trial, cliical reearch traiig, baic ad
epideiological reearch, te cell reearch ad
therap, bio-bakig ad reearch ervice, itegrative
edicie, ctoiatio, validatio ad developet ohealthcare techolog ad reearch grat prograe
Collaborate ad aociate with leadig acadeic
ad reearch orgaiatio to brig abot a healthier
toorrow
l
Aerica Heart Aociatio certied-BLs / ACLs
core were codcted at Hderabad, Cheai, Kolkata
ad Bagalore to trai proeioal i aagig
coit diater
Over 15,000 Lie saver traied acro the cotr
throgh a tadardied aterial
Iitiative wa codcted i collaboratio with save Lie
odatio, Thae, mbai
uit at Hderabad ad Ahedabad pla a lead role
i coit diater drill, codcted b nDR ad
airport athoritie
progressive initiatives
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performanceProgressive
Rpee illio, ecept or hare data fa 2012 ical 2011 Growth
reveue ea 31,475 26,054 21%
Operatig EBITDA (Earig beore Iteret Ta &
Depreciatio)
5,131 4,190 22%
Operatig EBIT (Earig beore Iteret & Ta) 3,892 3,243 20%
Prot Beore Ta 3,260 2,613 25%
pf Ae tax 2,194 1,839 19%
Earig per share (EPs)-Baic 16.83 14.84
Earig per share (EPs)-Dilted 16.30 14.37
Consolidated Financial Performance
Rpee illio fa 2012 ical 2011
Aca Fu 35,506 29,954
ied Aet 20,855 18,229
Goodwill 1,350 677
no-Crret Ivetet 4,422 3,861
net Crret Aet & Log ter advace 8,634 6,932
Deerred Ta Aet 245 255
suce Fu 35,506 29,954
shareholder d 24,913 18,830
Capital Reerve o Coolidatio 155 159
miorit Iteret 126 249
Loa d ad Log ter proviio / liabilitie 8,517 9,615
Deerred Ta Liablit 1,795 1,101
Consolidated Financial Position
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Revenue
` i illio
2008
2009
2010
2011
2012
12,
164
16,
142
20,
265
26,
054
31,
475
EBIDTA
` i illio
2008
2009
2010
2011
2012
1,
839
2,
274
3,
013
4,
190
5,
131
EBIT
` i illio
2008
2009
2010
2011
2012
1,
341
1,
642
2,
256
3,
243
3,
892
PAT
` i illio
2008
2009
2010
2011
2012
772
1,
025
1,
376
1,
839
2,
194
5-year graphical representation
EPS (Basic)
`
2008
2009
2010
2011
2012
7.
1
8.
6
11.
1
14.
8
16.
8
EPS (Diluted)
`
2008
2009
2010
2011
2012
6.
8
8.
3
11.
1
14.
4
16.
3
Marketcapitalisation
` i illio
2008
2009
2010
2011
2012
29,
859
24,
465
45,
072
58,
938
85,
897
Bed growth
2000
2005
2010
2011
2012
3,
000
2,
680
5,
376
1,
000
3,
000
5,
842
2,
875
5,
888
2,
338
4,
000
7,
984
8,
717
8,
276
1,
500
1,
500
Ow maa
progressive perormanCe
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Corporate highlights
Coolidated revee croed ` 30
billio / ` 3,000 crore ladark drig
the ear
Revee ro tadaloe pharacie
croed ` 8 billio ladark drig
the ear
Added over 900 bed drig the lat
18 oth acro Apollo Hopital i
Hderabad, secderabad, Hdergda,
Bhbaewar, Karaikdi, Kolkata,
Viakhapata, Bagalore ad Delhi
The Hoble Prie miiter
Dr. maoha sigh iagrated the
Apollo Reach Hopital at Karaikdi,
Tail nad i Deceber, 2011
siged a agreeet with the
Goveret o Tazaia to tart a 250-bed
per-pecialt hopital, oerig world
cla healthcare ervice
ialied pla to et p a 250-bed
hopital i Bagladeh der a Project
maageet Agreeet
Etered ito a mou with the uiverit
College Lodo (uCL) or collaboratio i
traiig ad cliical reearch
Apollo Hopital at Bagalore, Cheai,
Delhi, Dhaka ad Kolkata were re-
accredited b the Joit Coiio
Iteratioal (JCI) i 2011
round the yearProgression
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Apollo Hopital at Ahedabad, noida
ad secderabad received the nABH
accreditatio i 2011
Apollo Hopital, madrai wa
re-accredited b nABH ad received the
pretigio IsO 9001:2008 rveillace
certicatio
Apollo Hopital lached it rt
ever Da srger Cetre i 2011-12 at
Alwarpet, Cheai
Re-lached it Detal Care Chai i
parterhip with Trivitro Healthcare a
White Detal Cliic; the White Cliic
will operate i or orat: Detal spa,
Detal stdio, Detal Cliic ad Detal
Epre
mediCal highlights
Copleted 1,000 tie traer rgerie
i April, 2011
Apollo Traplat Ititte becae
the biet olid orga traplat
prograe, havig codcted 929 liver,
kide ad heart traplat
Apollo Cetre or liver dieae ad
traplatatio copleted 100 liver
traplatatio i three ear with a 90%
cce rate
progression round the year
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22
Apollo specialt Hopital, Cheai
perored total er Replaceet
rger, eablig a 13-ear-old bo ro
mariti to walk agai
Lached the Apollo Ititte o Robotic
srger i Cheai i noveber 2011 ad
the Ititte ccell copleted 55
rgerie i it rt i oth
Itrodced the mRI-gided High Iteit
ibroid ultraod (HIu) or rger reetreatet o terie broid at hopital
i Delhi ad Hderabad
sccell codcted total kee
replaceet rger o a 93-ear-old
patiet, who becae the oldet ever
patiet to dergo thi rger
Codcted rt ever Ed lial Bariatric
Operatio i soth Aia at Cheai i
Jaar, 2012
Doctor at Apollo Hopital, Cheai,
ccell perored a agioplat,
ig a bircatio tet (nile Pa stet)
to treat a bircatio leio i the heart o
a 55-ear-old patiet
Doctor ro Idrapratha Apollo
Hopital, Delhi, ccell codcteda Livig-related Liver Traplat o
a 14-ear-old bo ro Qatar, who wa
diagoed with a cogeital liver dieae,
copoded b a liver-idced lg
vaclar diorder
I a rare cae o kide traplatatio,
doctor at Apollo Hopital i
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secderabad ccell perored
a cople cae o margial Deceaed
Door Traplatatio o a 49-ear-old
kide ailre patiet
Apollo, Bhbaewar carried ot two
level Cervical Dic replaceet or the
rt tie i Odiha ad eater part o
Idia; the patiet, aged 54 ear, had a
ecellet nerological recover ad wa
dicharged i 3 da
or the rt tie i Eater Idia,
medicatio Reractor Trigeial
neralgia wa treated ccell
with stereotactic Radiorger ig
Brailab ad novali Tx o a 73-ear-old
ale patiet
The Awake Craioto rger
wa perored or the rt tie at
Apollo Gleeagle Hopital Kolkata to
ccell treat a 32-ear-old patiet
Apollo Gleeagle Hopital Kolkata
perored it rt Cadaver Real
Traplat ccell ad becae the
rt private ector hopital i the eater
regio to accoplih thi iletoe
progression round the year
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24
Accolades forprogressive healthcare
Dr. Prathap C. Reddy, Founder and
Chairman, Apollo Hospitals Group was
conerred with the Lietime Achievement
Award at the FICCI (Federation o Indian
Chambers o Commerce and Industry)
Healthcare Excellence Awards 2011. FICCIalso conerred the Best Private Sector
Hospital award to Apollo Hospitals
Apollo Health City Hyderabad was
recognised as the Best Medical Tourism
Facility or 20092010 by the Ministry
o Tourism Government o India. It is
the frst hospital in India to receive this
recognition
Apollos Billion Hearts Beating Campaign
(BHB) was declared the winner in the
Corporate Social Responsibility Practice
category, at the 5th Indys Awards 2011
(which is an annual event to honour the
best talent or outstanding perormance
in the feld o marketing, PR, advertising &
branding)
Superbrands, the independent authority
and arbiter o branding, has included
Apollo Hospitals among Indias top 10
business Superbrands o 2011
At the AIMA Managing India Awards,
our Chairman Dr. Prathap C. Reddy
was conerred with the Lie Time
Achievement Award or his remarkable
contribution in the feld o Medicine
In the WeekHansa Research Survey,
Nov 2011:
Apollo Hospitals Chennai was ranked
the best private sector MultiSpecialty
Hospital in the country
Apollo Hospitals Chennai,
Ahmedabad, Delhi, Hyderabad, and
Kolkata were ranked No. 1 MultiSpecialty Hospitals in their cities
On the basis o specialties, several
hospitals rom the Apollo Hospitals
Group were ranked in the top 10
or specialties such as Cardiology,
Oncology, Orthopaedics, Nephrology,
Neurology and Paediatrics
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FORTUNE India ranked Mrs. Preetha
Reddy, Managing Director, as the 13th
most powerul woman amongst Indias
50 Most Powerul Women in Business, in
its November, 2011 issue
Apollo Hospitals Group won three awards
at the Hospital Management Asia 2011
event in Singapore:
Apollo Hospital Chennai was the
winner in the Operational Customer
Service Category or its project
Excellence in patient experience at
Emergency
Apollo Gleneagles Hospital Kolkata
was the Runner-up in the Cost
Reduction Category or its projectCREW (Cost Reduction and
Elimination o Waste)
Apollo Hospital Hyderabad was
the Runner-up in Clinical Service
Improvement Category or its
project Wake Up Call increasing
compliances in clinical assessment
The Apollo Clinical Excellence Forum
(ACEF) was adjudged among the top
3 in the Public Choice category under
Innovative Initiatives in Healthcare at the
eHealth World Awards 2011
Indraprastha Apollo Hospital, New Delhi
was awarded a Special Commendation
or the Golden Peacock Environment
Management Award or the hospitals
environmental practices
Apollo Gleneagles Hospital, Kolkata has
become the frst hospital in India to get
the ISO 22000:2005-HACCP certifcation
by BSI o UK or its F&B Department
aCColades or progressive healthCare
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26
AT ApOLLO hOspITALs, We beLIeve ThAT heALThCAre Is A rIghT
OF every IndIvIduAL. We Are COmmITTed TO The gOOd heALTh OF
every mAn, WOmAn And ChILd In Our CIrCLe OF InFLuenCe. We
pLedge TO gO The exTrA mILe TO mAke gOOd ThIs COmmITmenT.
We enCOurAge IndIvIduALs TO CAre FOr TheIr heALTh, TO pLedge
TheIr OrgAns And gIve sOmeOne A gIFT OF LIFe.
Pledge
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27
git a lie
In view o the need or organ
donation in the country, the Apollo
Transplant Institutes ounded the GitA Lie initiative in November, 2011,
launched by ace cricketer Gautam
Gambhir. The mission o Git A Lie is
to ensure that no person in India dies
or want o an organ.
The aim is to disseminate inormation
and awareness on the issue o organ
donation and at the same time
connect doctors, citizens, hospitals,
healthcare organisations, civil
society organisations, Governments,
NGOs and public sector institutions
on a common platorm to create
awareness on this pressing issue o
our times.
hope is real
Hope is Real chronicles real stories o
people who had the courage to fght
cancer. Our online services received
a momentum, ollowing the launch
o a Facebook page and a web portal
(www.hopeisreali.in), which unction
as a one-point communication and
inormation platorm or people
seeking inormation about cancer,
treatment modalities, lie support
services and latest global standards o
treatment options.
To strengthen the campaign, ACI
made our extraordinary flms, based
on real stories, culled rom the world
o Apollo Hospitals and they were
aired or a month at primetime acrossIndias leading TV channels.
Billion hearts Beating
In April 2010, Billion Hearts Beating
(BHB), a national multi-media
campaign to educate people
and motivate positive action, was
launched. Apollos Billion Hearts
Beating Foundation, a not-or-proft
organisation, is spearheading the
cause.
The campaign drew a heart-warmingresponse: over 50,000 heart check-
ups were conducted by Apollo
hospitals across India; over 200,000
Indians promised to adopt a heart-
healthy lie on the Billion Hearts
Beating web portal.
This initiative has encouraged us to
touch a wider social cross-section:
corporate houses, organisations,
schools and colleges, individuals or
their active support and partnerships.BHB looks orward to the leaders o
tomorrow to take orward the mission
to reduce the incidence o heart
disease and associated risks, ensuring
health and happiness or all.
world stroke day
On World Stroke Day, our pan-India
centres conducted stroke awareness
programmes or the community. We
launched Stroke Clubs across thecountry, allowing stroke patients to
interact with each other and support
each other in their recovery.
oral CanCer awareness
Campaign
We conducted the Oral Cancer
Awareness campaign in May, 2011,
reaching out to a 50-lakh population
and screened 300 people in the
North-eastern states.
Breast CanCer
awareness Campaign
We conducted a Breast Cancer
Awareness Campaign and reached
out to a 3-crore population across
Chennai, Bangalore, Hyderabad,
Delhi, Ahmedabad and Kolkata.
A web portal, www.5preciousminutes.
com, demonstrating a sel-check
mechanism or breast cancer,
recorded 10,000 hits in 15 days.
There were multiaceted activities
across all COEs involving local
GPs, clubs, womens organisations,
colleges and NGOs. Over 1,000
enquires or mammography were
received in our seven hospitals and
more than 500 mammographies
were done in a month.
Need for organdonation
175,000 Iia ff fo
-ta al ia at i a talat, ol
3,000 t a oa
50,000 Iia i a at
talat, ol 10-15 at
talat a coct
aall i Iia
50,000 Iia i a li
talat, ol 400 li
talat a o a
e 10 it aot a
i a to t atioal oa
talat waiti lit
I sai, 33 ol i a illio
co fowa a oat ti
oa oltail; i Fac t
i 23; i Iia it i 0.1
pledge or a Better lie
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28
Board
of Directors
Dr. Pratap C Redd
Fo a
ecti Caia
st. saa kaieiecti dicto-
scial Iitiati
sri. kairi Aar Ada
dicto
st. Preeta Redd
maai dicto
sri. T.k. baajidicto
sri. micae ferade
Altat dicto to
si. kaiil Aa Alla
st. seeta Redd
Joit maai dicto
sri. Deepa vaidadicto
sri. Raeeqe Aaed
dicto
sri. sadeep nai
dicto
sri. n vag
dicto
sri. G. veatraa
dicto
st. sagita Redd
ecti dicto-Oatio
sri. haia badadicto
sri. Raj kar me
dicto
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29
Corporate
informationSenior ManageMent teaM
Sh. K. PmbhGroup President
Sh. S. Pmkm
Group Chief Executive Officer
Sh. S.K. VkmChief Strategy Officer
Sh. Ksh akhlsw
Chief Financial Officer
Sh. S.M. Ksh
Company Secretary
auditorS
M/s. S. Viswanathan,
Chartered AccountantsChennai-600 004
regiStered office
No. 19, Bishop Garden,
Raja AnnamalaipuramChennai-600 028
adMiniStratiVe office
Ali Towers, III Floor
No. 55 Greams Road
Chennai-600 006
Email:apolloshares@vsnl.net
krishnan_sm@apollohospitals.com
www.apollohospitals.com
BanKerS
Andhra Bank
Axis Bank
Canara Bank
Citibank
HDFC BankICICI Bank
IDBI Bank
Indian Bank
Indian Overseas Bank
Oriental Bank of Commerce
State Bank of Travancore
Standard Chartered Bank
The Hongkong and Shanghai Banking Corporation
Audit Committee Investors GrievanceCommittee
Remuneration &Nomination Committee
Investment Committee Share Transfer Committee
Shri. Deepak Vaidya,Chairman
Shri. Rajkumar Menon,Chairman
Shri. N.Vaghul,Member
Smt. Preetha Reddy,Member
Smt. Preetha Reddy,Member
Shri. G.Venkatraman,Member
Smt. Preetha Reddy,Member
Shri. Deepak Vaidya,Member
Smt.Suneeta Reddy,Member
Shri. Rajkumar Menon,Member
Shri. Rajkumar Menon,Member
Smt.Suneeta Reddy,Member
Shri. G. Venkatraman,Member
Shri. N. Vaghul,Member
Shri. Rafeeque Ahamed,Member
Shri. Sandeep Naik,Member
Shri. Deepak Vaidya,Member
Shri. Rafeeque Ahamed,Member
Shri. T.K. Balaji,Member
Board o direCtors | Corporate inormation
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30
Notice to the
ShareholdersNotice is hereby given that the Thirty First Annual General Meeting of the Company will be held on Thursday, the 9th day ofAugust 2012 at 11.00 a.m. at Kamaraj Arangam, No. 492 Anna Salai, Teynampet, Chennai- 600 006 to transact the following
business:
ORDINARY BUSINESS
1. To receive, consider and adopt the Audited Profit and Loss Account for the year ended 31st March 2012 and the Balance Sheet
as at that date, the Directors' and Auditors' Report thereon.
2. To declare a dividend on equity shares for the financial year ended 31st March 2012.
3. To appoint a Director in place of Shri. N. Vaghul, who retires by rotation and being eligible, offers himself for
re-appointment.
4. To appoint a Director in place of Shri. T.K. Balaji, who retires by rotation and being eligible, offers himself for re-
appointment.
5. To appoint a Director in place of Shri. Rajkumar Menon, who retires by rotation and being eligible, offers himself for re-
appointment.
6. To appoint a Director in place of Shri. G. Venkatraman, who retires by rotation and being eligible, offers himself for re-
appointment.
7. To appoint Auditors for the current year and fix their remuneration, M/s.S.Viswanathan, Chartered Accountants, Chennai
retire and are eligible for re-appointment.
SPECIAL BUSINESS
Item No. 8
To consider and, if thought fit, to pass with or without modification(s) the following resolution as a SPECIAL RESOLUTION.
''RESOLVED THAT subject to the provisions of Sections 198, 269, 309 and other applicable provisions, if any, of the Companies Act,
1956 read with Schedule XIII thereof, consent of the Company be and is hereby accorded to the renewal of the terms of payment ofa sum equivalent to 5% of the net profits of the Company computed in accordance with the provisions of the Companies Act, 1956
as remuneration for each year to Dr.Prathap C Reddy, Permanent Chairman of the Company under Article 98(c) of the Articles of
Association of the Company, for a period of five years commencing from 25th June 2012, and that the Board of Directors of the Company
be and is hereby authorized to pay such remuneration either monthly, quarterly, half yearly or otherwise as they may deem fit.''
By order of the Board
For APOLLO HOSPITALS ENTERPRISE LIMITED
Place : Chennai S.M. KRISHNAN
Date : 29th May 2012 General Manager - Project Finance &
Company Secretary
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NOTES:
1. A member entitled to attend and vote at this Annual General Meeting may appoint a proy to attend and vote on
his / her behalf. A proy need not be a member of the Company. The instrument appointing the proxy and the power of
attorney or other authority, if any, under which it is signed or a notarially certified copy of the power or other authority shall
be deposited either at the Registered Office of the Company at No. 19 Bishop Gardens, Raja Annamalaipuram, Chennai - 600
028 or at the Secretarial Department, Ali Towers, III floor, No. 55 Greams Road, Chennai - 600 006 not less than 48 hours
before the commencement of the meeting.
2. The Explanatory Statement pursuant to Section 173 (2) of the Companies Act, 1956 in respect of the Special Business as set
out above is annexed hereto.
3. The Register of Members and Share Transfer Books will remain closed from Saturday, 28th July 2012 to Thursday, 9th
August 2012 (both days inclusive).
4. Dividend upon its declaration at the meeting will be paid on or before 22nd August 2012 to those members whose names
appear:
i) As members on the Register of Members of the Company as on 9th August 2012 after giving effect to all valid share
transfers in physical form which would be received by the Company up to the closing hours of business on 27th July
2012.
ii) As beneficial owners as per the list to be furnished by NSDL/CDSL as at the closing hours of business on 27th July
2012.
5. Members desiring any information as regards the accounts are requested to write to the Company at least seven days before
the meeting so as to enable the management to keep the information available.
6. The Company transferred all unclaimed dividend declared up to the financial year ended 31st March 1994 to the GeneralRevenue Account of the Central Government as required by the Companies Unpaid Dividend (Transfer to the General Revenue
Account of the Central Government) Rules, 1978. Those Shareholders who have so far not claimed or collected their dividend
up to the aforesaid financial year may claim their dividend from the Registrar of Companies, Tamil Nadu, Shastri Bhavan,
Haddows Road, Chennai - 600 006.
7. Pursuant to the provisions of Section 205A(5) of the Companies Act, 1956, as amended, the Company has transferred
all unclaimed dividend for the financial years ended 31st March 1995 to 31st March 2004 to the Investor Education and
Protection Fund (IEP Fund) established by the Central Government pursuant to Section 205 C of the Companies Act, 1956. It
may also be noted that once the unclaimed dividend is transferred to the IEP Fund, no claim shall lie in respect thereof.
8. Pursuant to the provisions of Section 205A(5) of the Companies Act, 1956, as amended, dividend for the financial year ended31st March 2005 and thereafter, which remains unclaimed for a period of 7 years from the date of transfer of the same to
the unclaimed dividend account as referred to in sub-section (1) of section 205A of the Act, will be transferred to the Investor
Education and Protection Fund (IEP Fund) of the Central Government. Shareholders who have not encashed the dividend
warrant(s) so far for the financial year ended 31st March 2005 or subsequent financial years are requested to make their
claim to the Secretarial Department, Ali Towers, III Floor, No.55 Greams Road, Chennai - 600 006. It may also be noted that
once the unclaimed dividend is transferred to the IEP Fund as above, no claim shall lie in respect thereof.
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Information in respect of such unclaimed dividend when due for transfer to the IEP Fund is given below:-
Financial Year Ended Date of Declaration of Dividend Last date for claiming unpaid
Dividend31/03/2005 11/08/2005 16/09/2012
31/03/2006 07/08/2006 02/09/2013
31/03/2007 (Interim) 24/03/2007 30/04/2014
31/03/2007 (Final) 24/08/2007 30/09/2014
31/03/2008 28/08/2008 05/10/2015
31/03/2009 26/08/2009 03/10/2016
31/03/2010 26/07/2010 03/09/2017
31/03/2011 22/07/2011 29/08/2018
9. Members holding shares in physical form are requested to intimate the following directly to the Company's Registrar andShare Transfer Agents, Integrated Enterprises (I) Limited, Kences Towers, II Floor, No, 1 Ramakrishna Street, North Usman
Road, T. Nagar, Chennai - 600 017.
(a) Bank Mandate with full particulars for remittance of dividend directly into their bank accounts, if declared at the
meeting.
(b) Changes, if any, in their address at an early date.
(c) Application for consolidation of folios, if shareholdings are under multiple folios.
(d) Despatch of share certificates for consolidation.
(e) Request for nomination forms for making nominations as per amended provisions of the Companies Act, 1956.
10. Members are requested to quote ledger folio numbers in all their correspondences.
11. Members holding shares in dematerialized form (electronic form) are requested to intimate any change in their address,
bank mandate etc., directly to their respective Depository Participants.
12. The Securities and Exchange Board of India (SEBI) has mandated the submission of Permanent Account Number (PAN) by
every participant in the securities market. Members holding shares in electronic form are therefore, requested to submit
the PAN details to their Depositary Participants with whom they are maintaining their demat accounts. Members holding
shares in physical form can submit their PAN details to the Company/Registrar and Share Transfer Agents, M/s. Integrated
Enterprises (India) Limited.
13. Electronic Clearing Service (ECS) Facility:
With respect to payment of dividend, the Company provides the facility of ECS to shareholders residing at the following
cities:
Ahmedabad, Bangalore, Bhubaneshwar, Chandigarh, Chennai, Guwahati, Hyderabad, Jaipur, Kanpur, Kolkata, Mumbai,
Nagpur, New Delhi, Patna and Thiruvananthapuram.
Shareholders holding shares in physical form who now wish to avail ECS facility, are requested to forward their ECS mandate
in the prescribed form to the Company's Registrar and Share Transfer Agent, Integrated Enterprises (I) Limited.
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ExPLANATORY STATEMENT PURSUANT TO SECTION 173(2) OF THE COMPANIES ACT, 1956
Item No.8
The Members at the Annual General Meeting held on 24th August 2007 approved the payment of remuneration up to 5% of the
net profits of the Company to Dr.Prathap C Reddy, Permanent Chairman of the Company for five years from 25th June 2007. This
approval expires on 24th June 2012. Your directors recommend that Dr. Prathap C Reddy continues to be paid remuneration
equivalent to 5% of the net profits of the Company computed in accordance with the provisions of the Companies Act, 1956 for a
further period of five years commencing from 25th June 2012. Accordingly a special resolution under Item No. 8 of the Notice is
submitted for the consideration and approval of the members.
Memorandum of Interest of Directors
Dr. Prathap C Reddy is interested in the Special Resolution referred to above. Further Smt. Preetha Reddy, Smt. Suneeta Reddy,
Smt. Shobana Kamineni and Smt. Sangita Reddy being the relatives of Dr. Prathap C Reddy are deemed to be interested in the
aforesaid special resolution.
By order of the Board
For APOLLO HOSPITALS ENTERPRISE LIMITED
Place : Chennai S.M. KRISHNAN
Date : 29th May 2012 General Manager - Project Finance &
Company Secretary
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Name of the Director Shri. N. Vaghul Shri. T.K. Balaji Shri. Rajkumar Menon Shri. G. Venkatraman
Date of Birth 4th August 1936 12th July 1948 30th July 1944 4th November 1944
Date of Appointment
on the Board
29th November 2000 17th September 2001 5th December 1979 12th December 2005
Relationship with
other Directors
None None None None
Expertise in SpecificFunctional area
Specialization inFinance
General Management BusinessManagement
Specialization inBanking
Qualification B.Com (Hons.) from the
University of Madras
Bachelor of Mechanical
Engineering - Gold Medalist
from the University of
Madras
Graduated from St.
Nicholas College,
Somerset, England
Graduated from
University of Bombay
in Economics Post
Graduate in Law from
University of Bombay
Completed Business
Management Studies atIIM, Ahmedabad - Awarded
Gold Medal for outstanding
scholastic performance
Completed Certificated
Associateship of theIndian Institute of
Bankers (CAIIB)
Board Membership of
other companies ason March 31, 2012
Public Limited
Companies
Public Limited Companies Nil Public Limited
Companies
1. Mahindra World City
Developers Limited,
Chairman
1. India Nippon Electricals
Limited, Chairman
1. Apollo Sindoori
Hotels Limited,
Director
2. Mahindra &
Mahindra Limited,Director
2. Lucas TVS Limited
Chairman & ManagingDirector
2. SICOM Limited,
Director
3. Wipro Limited,
Director
3. Delphi TVS Diesel
Systems Limited,
Managing Director
3. SICOM Investments
& Finance Limited,
Director
4. Piramal Healthcare
Limited, Director
4. Sundaram Clayton
Limited, Director
4. Fortune Foods
Limited, Director
Private LimitedCompanies
5. Lucas Indian Services
Limited, Director
5. Star Orchem
Limited, Director
5. Hemogenomics Pvt
Limited, Director
6. Titan Industries Limited,
Director
6. Precision
Containeurs
Limited, Director
6. Universal Trustees
Pvt Limited, Director
7. TVS Automotive Systems
Limited, Director
7. Vas Infrastructure
Limited, Director
7. IKP TrusteeshipServices Limited,
Director
8. TVS Investments Limited,Director
Private LimitedCompanies
Section 25 Companies 9. TVS Credit Services
Limited, Director
8. PPN Power
Generating Co Pvt
Limited, Director
8. ICICI Knowledge
Park, Chairman
10. TV Sundaram Iyengar &
Sons Limited, Director
9. Pratham India
Education Initiative,
Director
Private Limited
Companies
DETAILS OF DIRECTORS SEEKING APPOINTMENT/RE-APPOINTMENT IN THE ANNUAL GENERAL MEETING
(Pursuant to Clause 49 of the Listing Agreement)
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10. IKP Centre forTechnologies in
Public Health,
Director
11. India Japan LightingPrivate Limited,
Chairman
11. IKP Centre for
Advancement
in AgriculturalPractice, Director
12. Punarvasu Swasthi
Private Limited, Director
12. Kaivalya Education
Foundation Director
13. Hastham Swasthi
Private Limited, Director
13. Institute for Policy
Research Studies
Director
14. Harita Electronics
Private Limited,
Director
Chairman/Member of the Committee of the Board of Directors of the Company as on March 31, 2012
Remuneration &
Nomination Committee
- Member
Investment Committee -
Member
Audit Committee -
Member
Audit Committee -
Member
Investment Committee
- Member
Share Transfer
Committee -
Member
Remuneration
& Nomination
Committee - Member
Chairman/Member of the Committee of Directors of other Companies in which he is a director as on March 31, 2012
Audit Committee Chairman
1. Wipro Limited
2. Piramal Healthcare
India Limited
Member
1. Sundaram Clayton
Limited
2. Titan Industries Limited
Chairman
1.SICOM Investments
and Finance Limited
2. Precision Containers
Limited3. Vas Infrastructure
Limited
4. PPN Power
Generating Co PvtLimited
Member1. Fortune Foods Ltd.
2. Apollo Sindoori
Hotels Limited
Shareholders' /
Investors' Grievance
Committee
- Chairman
1. Indian Nippon Electricals
LimitedMember
1. Sundaram-Clayton
Limited
Remuneration &
CompensationCommittee
Chairman
1. Mahindra & MahindraLimited
2. Piramal Healthcare
India LimitedMember
1. Mahindra World City
Developers Limited2. Wipro Limited
Chairman
1. Titan Industries Limited
Shareholding in the
Company (as on
31/03/2012)
Nil Nil Nil Nil
Name of the Director Shri. N. Vaghul Shri. T.K. Balaji Shri. Rajkumar Menon Shri. G. Venkatraman
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Directors Report
to the ShareholdersYour Directors are pleased to present the THIRTY FIRST ANNUAL REPORT and the audited statements of accounts for the yearended March 31, 2012.
FINANCIAL RESULTS (STANDALONE)
(`i mii)
F he yea ee mach 31, 2012 mach 31, 2011
Icm rm rais 28,001 23,319
prf br taxai 3,375 2,693
prvisi r taxai 1,066 876
n prf ar taxai 2,310 1,817
Baac prf brgh rward 1,648 1,474
pf Avaabe aa 3,958 3,291
Aa
Dividd (icsiv dividd ax) 625 544
trasr Gra Rsrv 1,500 1,000
trasr Dbr Rdmi Rsrv 70 100
Baac carrid rward Baac sh 1,763 1,647
RESULTS OF OPERATIONS
During the year under review, the income from operations of the Company increased to`28,001 million compared to`23,319
million in the previous year, registering an impressive growth of 20%. The profit after tax for the year increased by 27% to
`2,310 million compared to`1,817 million in the previous year.
During the year under review, the consolidated gross revenue of the Company increased to`31,475 million compared to
`26,054 million in the previous year, registering an impressive growth of 21%. Net profit after minority interest for the group
increased to`2,194 million from`1,839 million representing a growth of 19%.
CONSOLIDATED FINANCIAL STATEMENTS
The Ministry of Corporate Affairs (MCA) vide its circular No. 5/12/2007-CL-Ill dated February 8, 2011 had granted general exemption
under Section 212(8) of the Companies Act, 1956 to companies from attaching the accounts of their subsidiaries in their annualreports subject to fulfillment of certain conditions prescribed. The Board of Directors of the Company at its meeting held on May
29, 2012 noted the provisions of the circular of the MCA and passed the necessary resolution granting the requisite approvals for
not attaching the Balance Sheet, Profit & Loss Account, Report of the Board of Directors and Report of the Auditors of each of the
Subsidiary Companies to the accounts of the Company. A statement of summarized financials of all subsidiaries of your Company,
pursuant to Section 212(8) of the Companies Act, 1956 forms part of this report. Any further information in respect of the annual
report and the financial statements of the subsidiary companies of your Company will be made available to the members on
request and will also be available for inspection for any member at its Registered Office. In accordance with the Accounting
Standard, AS-21 issued by the Institute of Chartered Accountants of India, the Consolidated Financial Statements presented by
your Company includes the financial information of all its subsidiaries.
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DIVIDEND
The Board of Directors recommend a dividend of`4 per equity share (80% on face value of`5/ - per share) (as against`3.75
per equity share on face value of`5/- each, 75% in the previous year) on the paid up equity share capital of the company for
the financial year ended March 31, 2012, which if approved at the forthcoming Annual General Meeting on August 9, 2012 will
be paid to those shareholders whose names appear in the Register of Members as at the closing hours of business on July 27,
2012. In respect of shares held in electronic form, the dividend will be paid on the basis of beneficial ownership furnished by the
depositories viz., NSDL and CDSL for this purpose.
The Register of Members and Share Transfer Books will remain closed from July 28, 2012 to August 9, 2012 (both days inclusive).
TRANSFER OF RESERVES
Your Company proposes to transfer`1,500 million to the general reserve out of the amount available for appropriations. An
amount of`1,763 million is proposed to be retained in the Profit & Loss Account.
CREDIT RATING
CRISIL has rated the company's debt instruments as AA indicating high degree of safety.
CRISIL Equities has upgraded Company's CRISIL IER fundamental grade to 5/5 from 4/5. The grade indicates that the Company's
fundamentals are `excellent' relative to other listed equity securities in India.
SUBSIDIARIES
Your Company has fourteen subsidiary companies (including fellow subsidiaries) as on March 31, 2012. The statement in respect
of the details of the subsidiary companies viz., Unique Home Health Care Limited (UHHCL), AB Medical Centres Limited (ABMCL),
Samudra Healthcare Enterprises Limited (SHEL), Apollo Hospital (UK) Limited (AHUKL), Apollo Health and Lifestyle Limited
(AHLL), Western Hospitals Corporation Pvt Limited (WHCPL), Apollo Cosmetic Surgical Centre Pvt Limited (ACSPL), Pinakini
Hospitals Limited (PHL), Imperial Hospital and Research Centre Limited (IHRCL), Alliance Medicorp (India) Limited (Alliance), ISIS
Healthcare India Private Limited (ISIS), Mera Healthcare India Private Limited (MERA), Apollo Koramangala Cradle Limited (AKCL)
and Alliance Dental Care Private Limited (Alliance Dental) pursuant to Section 212 of the Companies Act, 1956, is attached to this
report.
Unique Home Health Care Limited (UHHCL)
UHHCL, a Wholly-owned subsidiary of the Company provides medical and paramedical services including doctor's consultation,
physiotherapy direct to patient homes and also offers paramedical service in hospitals to critically ill patients. For the year ended
March 31, 2012 UHHCL, recorded a revenue of`18.23 million and net profit of`1.01 million.
AB Medical Centres Limited (ABMCL)
ABMCL, a Wholly-owned subsidiary of the Company does not have any commercial operations as it has leased out its infrastructure
viz., land, building and medical equipment to the Company for running the hospital. For the year ended March 31, 2012, ABMCL
recorded an income of`6.52 million and a net profit of`4.44 million.
Samudra Healthcare Enterprises Limited (SHEL)
SHEL, a Wholly-owned subsidiary of the company, runs a 120 bed multi speciality hospital at Kakinada. For the year ended March
31, 2012, SHEL recorded revenues of`263.14 million and a net profit of`13.08 million.
Apollo Hospital (UK) Limited (AHUKL)
AHUKL is a Wholly-owned foreign subsidiary of the Company and is yet to commence its operations.
DireCtors report
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Apollo Health and Lifestyle Limited (AHLL)
AHLL, a Wholly-owned subsidiary of the Company is engaged in the business of providing primary healthcare facilities through
a network of franchised clinics across India offering specialist consultation, diagnostics, preventive health checks, telemedicine
facilities and a 24-hour pharmacy all under one roof. For the year ended March 31, 2012, AHLL recorded a consolidated revenue
of`363.02 million and a net loss of`11.16 million.
Western Hospitals Corporation Private Limited (WHCPL)
During the year under review, your Company acquired a 60% equity stake held by Eleanor Holdings in Western Hospitals
Corporation Private Limited (WHCPL), consequently, WHCPL has become a 100% subsidiary of the Company.
Pinakini Hospitals Limited (PHL)
As a part of its strategy to reach out to the Tier II towns and cities, the Company intends to build a hospital in Nellore through a
subsidiary company, Pinakini Hospitals Limited.
Apollo Cosmetic Surgical Centre Pvt Limited (ACSPL)
ACSPL, a 69.40% subsidiary of the Company is engaged in the business of running cosmetic surgical centres. For the year ended
March 31, 2012, ACSPL recorded a revenue of`40.45 million and a net loss of`3.24 million.
Imperial Hospital and Research Centre Limited (IHRCL)
IHRCL, a 85.76% subsidiary of the Company owns a 240 bed multi speciality hospital at Bengaluru. For the year ended March 31,
2012, IHRCL recorded a revenue of`1016.45 million and a net loss of`30.80 million.
Alliance Medicorp India Limited (Alliance)
Alliance, a 51% subsidiary of the Company is engaged in the business of running dialysis clinics. For the year ended March 31,
2012, Alliance recorded consolidated revenue of`122.47 million and a net loss of`14.14 million.
ISIS Health Care India Private Limited (ISIS)
ISIS, a subsidiary of Apollo Health and Lifestyle Limited is engaged in the business of providing healthcare services. For the year
ended March 31, 2012,, ISIS recorded a revenue of`13.08 million and a net profit of`0.39 million.
Mera Health Care India Private Limited (MERA)
MERA, a subsidiary of Apollo Health and Lifestyle Limited is engaged in the business of healthcare services. For the year ended
March 31, 2012,, MERA recorded a revenue of`10.52 million and a net profit of`0.06 million.
Apollo Koramangala Cradle Limited (AKCL)
AKCL, a subsidiary of Apollo Health and Lifestyle Limited is engaged in the business of healthcare services and is yet to commence
its operations.
Alliance Dental Care Private Limited (Alliance Dental)
Alliance Dental, a subsidiary of Alliance Medicorp (India) Limited is engaged in the business of running dental clinics. For the year
ended March 31, 2012, Alliance Dental recorded a revenue of`98.24 million and a net loss of`13.51 million.
QUALIFIED INSTITUTIONAL PLACEMENT (QIP) SCHEME
During the year under review, your Company successfully completed the issue of 6,666,666 equity shares of`5/- each, at a price
of`495 per equity share, including a premium of`490 per equity share, aggregating to`3,300 million to Qualified Institutional
Buyers (QIBs) under Qualified Institutional Placement Scheme in terms of Chapter VIII of the Securities and Exchange Board of
India (Issue of Capital and Disclosure Requirements) Regulations, 2009 (SEBI ICDR Regulations), as amended. The QIP issue was
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DireCtors report
opened for subscription to QIBs on Thursday, July 14, 2011 and closed on Monday, July 18, 2011. There was a strong response for
the said QIP issue from institutional investors and the issue was successfully subscribed. The equity shares were allotted on July
20, 2011.
The proceeds of the QIP issue would be utilized substantially for expansion activities of the Company.
INCREASE IN THE PAID-UP SHARE CAPITAL
During the year, the paid-up share capital of the Company increased from`623.55 million (consisting of 124,710,710 equity shares of
`5/- each) to `672.33 million (consisting of 134,466,618 equity shares of `5/- each) consequent to the allotment of :-
i) 6,666,666 equity shares to Qualified Institutiona1 Buyers (QIBs) on July 20, 2011 under Qualified Institutional Placement (QIP)
Scheme at a price of` 495 per share of` 5/- each including a premium of`490 per share.
ii) 3,089,242 equity shares to Dr. Prathap C Reddy, one of the promoters of the Company on December 10, 2011 upon conversion
of warrants issued to him on June 12, 2010 at a price of` 385.88 per share including a premium of` 380.88 per share.
These shares have been listed at Bombay Stock Exchange Limited (BSE) and National Stock Exchange of India Limited, (NSE),
Mumbai.
ISSUE OF WARRANTS CONVERTIBLE INTO EQUITY SHARES TO DR. PRATHAP C REDDY
Your Company allotted 3,276,922 convertible share warrants to Dr.Prathap C Reddy, one of the promoters of the Company on a
preferential basis on February 5, 2011 under the applicable SEBI guidelines.
These warrants have been issued with a conversion option to be exercised within a period of 18 months from the date of allotment.
Each warrant issued is convertible into one equity share of the company of nominal value of`5/- each at a price of`472.46
which includes a premium of`467.46 per share calculated in accordance with the Securities and Exchange Board of India (Issue
of Capital and Disclosure Requirements) Regulations, 2009.
The objective of this preferential issue was to part fund the expansion activities, f inance additional working capital requirements
and for general corporate purposes.
ISSUE OF NON CONVERTIBLE DEBENTURES
During the year under review, your Company privately placed 1,000 Secured Redeemable Non-Convertible Debentures of
`1 million each aggregating to`1,000 million to Banks and Financial Institutions.
PROCEEDS OF THE SECURITIES ISSUED
The details of utilization of proceeds of the securities issued up to March 31, 2012, are set out in the statement attached herewith
as Annexure - A.
CORPORATE GOVERNANCE
Pursuant to Clause 49 (VII) of the Listing Agreement with the Stock Exchanges, a separate report on Corporate Governance
forms part of the Directors' Report in the Annual Report. Your Company has been complying with the requirements of the Listing
Agreement and necessary disclosures have been made in this regard in the Corporate Governance Report.
A certificate from the Auditors of the Company regarding compliance with the conditions of Corporate Governance as stipulated
under Clause 49 of the Listing Agreement is attached to this report.
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HUMAN RESOURCES DEVELOPMENT
Apollo warmly acknowledges the contribution by all its employees for ensuring its success as a leading tertiary healthcare
provider in India. The talent and passion of our people is critical to our success and we foster it by providing an exhilarating
working environment that inspires lateral thinking, fosters team spirit and encourages open communication.
Apollo's HR vision is to be an employer of choice where every employee is a brand ambassador of our superior medical service
delivery, and an organization, where every individual shares the pride and commitment in taking Apollo to its next phase of
development "to touch a Billion lives".
The Apollo's People Survey (Organisation Climate Survey) is one of the principal tools used to measure employee engagement;
the degree of affiliation and commitment to the organization. It provides valuable insights into employees' views, and it has had
a consistently high response rate.
We have a long-standing commitment to create a culture that embraces diversity and fosters inclusion. By embedding these
principles in our operations, we understand better the needs of our varied customers, partners and stakeholders.
As a continuous learning and development process each member of the Apollo family is facilitated and encouraged to unleash
their potential in a focused manner to deliver world class service to achieve organisational objectives. Apollo practices an ongoinglearning process such as CME (Continuous Medical Education) and CNE (Continuous Nurses Education). Apollo also sponsors
education programmes and has tie ups with leading institutions like XLRI, IIMs and CII for conducting various Management
Development programmes.
As a part of the Reward & Recognition scheme, awards for Employee(s) of the year' , Outstanding Leader of the year' and Young
Leader of the year' were institutionalized to recognise our employees who demonstrated exemplary leadership qualities by
leading a high performing team with a focus on growth and development of team members.
Leadership development is a continuous process; it evolves as an individual gains experiences, assumes greater levels of
responsibility, and faces increasing levels of complex organizational demands and problems. Hence, a 360 degree feedback
process focusing on leadership competencies was implemented across the Group.
We value patients' satisfaction enormously and realize that the skill and service of trained manpower are key for maintenance
of the trust reposed in us as a quality healthcare provider by our patients. Thus attrition of trained human capital can pose a
challenge to effective service delivery to our patients and hence needs to be tackled systematically. We have devised an effective
recruitment and human resources management process to prevent existing attrition of clinical/non-clinical manpower from
impacting Apollo's superior healthcare delivery model. This robust process ensures a continuous supply of clinical manpower to
support the organization's patient care delivery process. Total number of employees increased from 30,975 as on March 31, 2011
to 32,991 as on March 31, 2012.
Cognizant of the enormity and the complexity of identifying skilled resources, the Apollo Hospitals group is furthering its initiatives
in the domain of Health Education - skilling & up-skilling in the healthcare space. The Group has been involved in reversing the
brain drain of talented Indian doctors and has built quality education infrastructure which includes Nursing colleges, Courses for
Allied Health professionals, Hospital Management programs and ongoing CME's for doctors and nurses. To meet the challenge of
aligning Medical education to the healthcare needs of tomorrow, a vertical focused exclusively on Healthcare Education is being
created.
A fair, structured and standardized Compensation and Benefits programme is followed across all levels. Salary revisions are
sanctioned based on the individual performance ratings on Key Result Areas and Competencies. Periodical wages surveys are
conducted to ensure that we remain competitive in the healthcare sector.
Apollo Hospitals won several awards at prestigious forums this year. Some of the major awards won by us this year are:
ASIA's BEST EMPLOYER BRAND AWARDS for Innovation in Career Development.
ASIAN LEADERSHIP AWARD for Best In Diversity And Impact Management.
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World HR Congress Awards in 3 categories :
- Leading HR Practices in Learning & Human Capital Development
- Talent Leadership & HR: HR Excellence award for Innovation in HR
- Global HR Excellence Awards: Organization with Innovative HR Practices
CORPORATE SOCIAL RESPONSIBILITY
Touching lives is the goal at Apollo Hospitals, India. We are committed to the well-being of not just our patients, but society as a
whole. Towards this end, several initiatives have been started by the Apollo Hospitals Group. Initiatives like SACHi, SAHI, CURE and
DISHA aim to reach out and provide healthcare measures to the economically backward.
Saving a Child's Heart Initiative
Saving A Child's Heart initiative (SACHi) is one of Asia's largest voluntary organizations, dedicated to paediatric cardiac care for
the underprivileged. In order to combat the escalating problem of congenital cardiac issues in children, Dr. Prathap C. Reddy,
Chairman, Apollo Group of Hospitals established the Children's Cardiac Wing in the hospitals. SACHi exists today due to his vision
towards removing barriers that deny any child the right to breathe freely, play, study and most importantly, live a full life. Ours is
a story of positive change that has only just begun its journey.
SACHi Camps
Our team of doctors and paramedical staff offer free cardiac screening at medical camps in cities, towns and villages across India,
for all children under 12 years of age. SACHi has conducted camps and screens children on a regular basis in Kolkata, Warangal,
Vijayawada, Guntur, Karimnagar, West Godavari, Kurnool, and Medak in Andhra Pradesh; Ahmedabad, Nadiad, Vadodara and
Surat in Gujarat; Bhubaneswar, Cuttack and Rourkela in Orissa; Pune, Nagpur, Chandrapur and Pusad in Maharashtra.
SAHI- Society to Aid the Hearing Impaired
SAHI strives to help poor children with hearing impairment. Every year in Andhra Pradesh approximately 2,500 children are born
totally deaf. If not treated in the first 3-5 years of life they will remain hearing and speech challenged all their lives.
SAHI seeks to identify and treat children mainly in rural areas with little or no access to modern medical treatment. Since it was
established, SAHI has been trying to address this problem by conducting camps in remote areas of the state. It is a well known
that as children grow and develop, they learn about sound with little effort. But it can be a daunting task for a child with hearing
impairment to understand sounds and develop language & communication skills, which in turn affects personal development and
the process of reasoning and education.
Gift a Ear Project
The Cochlear implant surgery can help these children grow up as normal adults and lead a successful life. Unfortunately very few
can afford this surgical treatment, as the cost of the Cochlear implant system, is very expensive. SAHI looks for sponsors who
would fund the surgery of the children and give them a gift of senses.
Many generous donors have come forward to help the children and ensured a bright future for the children.
On August, 2011 SAHI and Apollo Cochlear Implant Clinic had their 500th Cochlear Implant surgery which made us one of the
leading Cochlear Implant Clinics in the country having, in addition to India, patients from Sri Lanka, Oman, Kuwait, Dubai, Saudi
Arabia, Tanzania, Nigeria, USA and Canada.
SAHI holds the world record for the largest number of Cochlear Implant surgeries done in a single day i.e. 24th Oct 2008. This is
mentioned in the Limca Book of world records - 2010.
SAHI has conducted free camps in various districts of Andhra Pradesh like Kurnool, Guntur, Nalgonda, Kadapah, Anatapur,
Mahbubnagar etc.
DireCtors report
7/27/2019 Annual Report FY March 2012
44/212
Apollo HospitAls EntErprisE limitEd | AnnuAl RepoRt 2011-12
42
Cure Foundation
CURE Foundation is a spirited initiative to create consciousness on cancer prevention, early detection, cure & rehabilitation.
In addition to spreading awareness for the benefit of the society, the Foundation has so far made available, quality cancer
treatment, both free and subsidized, to more than 500 needy patients, and engaged in numerous rehabilitation, research and
education programs. CURE is a non-profit organization.
CURE aims to spread awareness about cancer, its causes, symptoms and treatment options. This will benefit not only the population
at large but also those at a high risk, such as chronic tobacco users, people with a family history of cancer etc. It will also guide
general practitioners and health professionals in early detection of the disease.
DIRECTORS' RESPONSIBILITY ST
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