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Aligning Safety Policy with Goals & Objectives

Daniel Slattery, MSSafetyPro Resources, LLC

November 29-30, 2016

November 29-30, 2016

Problem Space - Measurement

Vital Few vs. Trivial Many• Pareto (Juran)

KPIs• “What gets measured, gets done”

Goodhart’s Law• “When a measure becomes a target, it ceases to be a

good measure”

November 29-30, 2016

Problem Space - Quantification

Vital Few vs. Trivial Many• “What counts cannot always be counted”

KPIs• “What gets measured, gets done”• “What gets pressured, gets spun”

Goodhart’s Law• “What can be counted does not always count”

November 29-30, 2016

Problem Space - Policy

• People writing vs. people executing

Ownership

• Fluff

Politics

• Excluded

Stakeholders

November 29-30, 2016

Basic Model of Strategic Management

Four Basic Elements

• Environmental Scanning

• Strategy Formulation

• Strategy Implementation

• Evaluation & Control

November 29-30, 2016

Organizational Priority

Organizational Mission

Safety Policy Statement

Goals & Objectives

Implementation Plans

Policies, Procedures, Work Instructions

November 29-30, 2016

Safety Strategy Flow

Mission (Organizational)

Reason for existence

Safety Policy Statement

Framework for goals & objectives

Goals & Objectives

What results to accomplish by when; how progress is measured

Implementation Plans

Plan to achieve the mission and objectives

Policies

Broad guidelines for decision making

November 29-30, 2016

Safety Policy Statement• Organizational values• Provides direction in absence of program,

procedure, work instructionCompass

• Completed in concert with organizational members

• Beware delegation, non-involvementStakeholders

• Avoid safety buzzwords, vague commitments, zero worship

• Accountability is sharedSets a Tone

November 29-30, 2016

What needs to be included?• OHSAS 18001

– Commitment to prevention of injury & ill health & continual improvement of system

– Compliance with legal and other requirements

– Framework for setting & reviewing objectives

• OSHA (S&H Program Rec.)– Commitment to safety &

health– Establish / maintain a HSE

program for all workers

• ANSI Z10– Protection & continual

improvement of employee health & safety

– Effective employee participation

– Conformance with organizational H&S requirements

– Compliance with legal and other requirements

November 29-30, 2016

Safety Strategy Formulation

Mission (Organizational)

Reason for existence

Safety Policy Statement

Framework for goals & objectives

Goals & Objectives

What results to accomplish by when; how progress is measured

Implementation Plans

Plan to achieve the mission and objectives

Policies

Broad guidelines for decision making

November 29-30, 2016

Goals & Objectives - Expectations

1. Say what you do2. Do what you say

3. Execute effectively4. Be able to prove it

November 29-30, 2016

SMART Goals

November 29-30, 2016

Bridging the Gap

Policy statement & goals/objectives are inextricably linked

• Where one goes, the other should follow

• Important to remember during management reviews / strategic safety planning

Linking goals/objectives to policy requires clarity

• No “fuzzy” or unclear commitments

• Identify and articulate what supports policy (and the organizational mission)

November 29-30, 2016

Cardinal Rule

If an aspect is mentioned in the policy statement, it needs to be:

– Planned– Measured– Controlled– Improved

….otherwise, get it out.

November 29-30, 2016

Bob’s Construction Company (Policy Sample)

• ...that the safety of our employees, and the public, is of the highest priority. Accident prevention shall be considered of primary importance in all phases of operations and administration. It is Bob’s Construction Company's intent to always maintain effective standards that will guard against injuries and illnesses occurring on the job.

• Goals?

• Objectives?

November 29-30, 2016

Bob’s Construction Company (Policy Sample)

– ...to maintain open communication between management and staff on matters pertaining to safety. All employees are encouraged to express their concerns or suggestions to help promote safe work practices and conditions.

• Goals?

• Objectives?

November 29-30, 2016

Bob’s Construction Company (Policy Sample)

– ...to provide current safety news, safety activities and reading materials, signs, and posters, which will be easily accessible to all employees.

• Goals?

• Objectives?

November 29-30, 2016

The Commitment is the Framework

• To meet our commitment to safety, management will:– Promote a positive attitude towards accident prevention– Establish and insist upon safe work practices and conditions– Provide appropriate supervision, training, and monitor conformance

to quality standards – Ensure employees and other persons understand and accept their

responsibility to promote a safe and healthy work place– Ensure that contractors working on our premises have, and follow,

appropriate safety procedures

November 29-30, 2016

Checklist for Aligning

Is the goal/objective linked back to a specific element in the organizational mission / policy statement?

Does the goal/objective support the commitment adequately; e.g. does it address symptom or root problem?

Does the goal/objective support the mission of the organization?

November 29-30, 2016

Checklist for Aligning

Is the goal/objective appropriate for the level of the organization / business unit?

Does the goal/objective support upper-level / drive lower-level goals and objectives?

November 29-30, 2016

Wrapping Up

• Know & understand trouble spots / problem spaces

• Build support for mission policy by linking goals & objectives

• Lead by involvement, communication, coalition-building

November 29-30, 2016

QUESTIONS?