AGENDA: HELPING YOUNG PEOPLE TO START THEIR CAREERS St Helens Chamber, 25 th July 2014

9am Arrival and breakfast

9.20am Welcome and outline of our Traineeship

Martin Foulkes, Starting Point Education Services Manager

9.40am TSSP: Aims and outcomes

Jo Smith, Work Experience Coordinator

10.00am The Employer experience

Pauline Devine, Director of Employment Services, St Helens ChamberAngela Metcalfe, The Hope Centre

10.15am Comfort break/networking

10.30am The Learner experience

St Helens Chamber learners

10.45am Launch of resources

Martin Foulkes, Starting Point Education Services Manager

11.00am Evaluation and close

Martin Foulkes

AGENDA: HELPING YOUNG PEOPLE TO START THEIR CAREERSSt Helens Chamber, 25th July 2014

Traineeship Staff Support Project: The Background

2012-2014

Our path to an apprenticeship: Work Ready – Chamber

Approved

Skills

Communication (in

c. Liste

ning)

Teamwork

Initiative

/enter

prise

Problem

solvi

ng

Self m

anage

ment

Time m

anag

emen

t

Planning/o

rganisa

tion

Meeting d

eadlin

es

Ability t

o use tec

hnology e.g

. IT

Presen

ting to co

lleagu

es

Risk ta

king

0

5

10

15

20

25

30

35

Attributes

Commitmen

t/Enthusia

sm

Honesty/i

ntegrit

y

Reliab

ility/p

unctuali

ty

Ability t

o deal with

pressure

Common sense

Motivation

Personal

presen

tation

Confidence

Positive

self-e

steem

Adaptab

ility

Sense

of humour

0

5

10

15

20

25

30

Barriers

Lack o

f effort/

interest

Poor timek

eeping/a

ttendan

ce

Distracti

ons e.g.

mobiles

, socia

l med

ia

Lack o

f initiati

ve

Poor socia

l skills

Poor liter

acy

Low self-e

steem

/confiden

ce

Poor pers

onal pres

entati

on

Recruitm

ent p

roced

ures

Poor numera

cy

Poor IT sk

ills

Minimum w

age

0

5

10

15

20

25

30

Do You Want to Work?

Ready to commit to full time employment

Looking for training while you work

Hardworking, enthusiastic, reliable

Something to offer businesses

Our Model:1 2 3 4 5 6 7 8 9 10 11 12

R Employability Work Experience

Functional Skills and Job Hubs

• NCFE Employability• Health and Safety• Portfolio• Mock Interview

• 3 days per week• weeks• Pre-defined objectives• Monitored by our team• Completed open reference or

interview• Functional Skills

‘Meet the Apprentice’ Events

Outcomes in 2013/14

Learners engaged 127 Learners completing programme 101 Progression into apprenticeship 44 Progression into other learning/training 5 Progression into other jobs 12

Any Questions?

Traineeship Staff Support Project: Our Journey

April – July 2014

Project aim:To increase Traineeship capacity by improving staff training and support

Key Deliverables• To provide training and resources to increase staff knowledge and

confidence in creating Traineeships

• Creation of resource pack/good practice manual and dissemination

• Generating new SME Traineeship placements

• Evaluative conference

Staff Development

A staff survey was completed by 52 people to establish baseline knowledge and confidence:

• 59.6% people were aware of our Traineeship offer, but many could not outline key elements

• 65.38% people had never discussed Traineeship opportunities with local people or businesses

• 16% people were very confident creating/supporting Traineeships

Staff Development

The staff survey also asked how and in what format people would like further information.

The most popular responses included:• Information leaflet• Case studies• Information added to staff intranet• List of ways staff can help• Email updates• Contact details for further info

Staff Development Outcomes

• Staff Development session: Strenghtening the number and quality of Traineeships in SME’s and underrepresented sectors (attended by 52 people)Recorded and blogged

• Staff consultation Meetings/Employer Task Force

• Email updates and electronic information made available

• Information leaflet created as part of larger resource pack

Resource Materials: Outcomes

Employer Task force provided a steering group to agree content and format:

• Employer Pack

• Staff Delivery Materials

• Brokerage pack

Resources have been shared across a network of more than 1000 colleagues, members and organisations.

Resources will be accessible alongside other project TSSP outputs on website.

Generating new Traineeship placements: Outcomes

• Generate 10 new placements in 3 new sectors creating 15 new Traineeship roles

During the lifetime of the project:

• 15 new placements have been created by 14 new companies.

• This has created 15 new Traineeships initially, however many roles are ongoing.

• New placements are in a variety of sectors – created to meet demand and increase opportunities in underrepresented areas.

Generating new Traineeship placements:

Accountancy Admin Childcare

Customer Service Engineering Health

Manufacturing Materials/Supply Retail

Warehouse

Key successful approaches in generating new Traineeship placements:

• Brokerage: Agreement established between Chamber and Employer

• Local network

• Assurance of ‘Chamber Approved’ and classroom learning

• Unique position as a member organisation

• Seamless transition into Apprenticeships and ongoing careers support/development

• New placements and opportunities have been shared across relevant colleagues to further increase awareness and understanding

Distance travelled:

Following this activity, completed another staff survey to measure distance travelled:

Are you aware of our Traineeship offer and able to outline key elements

59.60%

90.32%

Initial Survey Repeat Survey

Distance travelled:

15.38%23.08%

41.27%

58.73%

Initial Survey Repeat Survey

Distance travelled:How confident would you feel creating/supporting Traineeships?

Very confident Confident

16.00%

28.00%30.16%

53.97%

Initial Survey Repeat Survey

What next:

• Use feedback and ideas from today

• Final evaluative report

• Resources to be uploaded to TSSP website and quality assured

• Use and development of resources in practice

Any Questions?

Traineeship Staff Support Project: Employer Views

Traineeship Staff Support Project:

Angela MetcalfeHope Centre

Break

Please find tea and coffee in the café and feel free to chat with other delegates

Traineeship Staff Support Project: Learner Perspectives

Traineeship Staff Support Project:Support Packs

Traineeship Staff Support Project:Evaluation and Closing Remarks