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A Guide for Sub-Admins, Enquiry Users & Users:

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2

Step 3

Step 4

Step 5

• Under ‘Services’, select ‘Activate CorpPass Account’ from the dropdown

menu.

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2

Step 3

Step 4

Step 5

• Arrive at the ‘Activate CorpPass Account’ page.

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2

Step 3

Step 4

Step 5

• You may choose to activate your account via ‘Reference ID’ or ‘Entity

Registration No.’

Option A

Option B

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2 (Option A)

Step 3

Step 4

Step 5

• Activate via ‘Reference ID’.

Select the

‘Reference

ID’ option.

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2 (Option A)

Step 3

Step 4

Step 5

• Enter the Reference ID that was provided in the email notification you

received during account creation.

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2 (Option A)

Step 3

Step 4

Step 5

• Enter the verification code displayed on the screen, then click ‘Next’

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2 (Option B)

Step 3

Step 4

Step 5

• Alternatively, you may choose to activate via ‘Entity Registration No.’

Option B

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2 (Option B)

Step 3

Step 4

Step 5

• Choose ‘UEN’ or ‘Foreign Entity’ from the dropdown menu, then enter

your ‘Entity Registration No.’

Enter your Entity

Registration No.

Dropdown menu

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2 (Option B)

Step 3

Step 4

Step 5

• Enter your ‘NRIC’, ‘FIN’, or ‘Foreign ID’ number.

Enter your ID

number

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2 (Option B)

Step 3

Step 4

Step 5

• Enter the verification code displayed on the screen, then click ‘Next’.

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2

Step 3

Step 4

Step 5

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

• You will be redirected to the SingPass login page. Enter your SingPass ID

& Password, then click ‘Login’. Alternatively, log in with SingPass Mobile

app.

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Activate User Account

Step 1

Step 2

Step 3

Step 4

Step 5

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

• Arrive at 2FA verification page. You can choose your verification methods.

Option A Option B Option C

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Activate User Account

Step 1

Step 2

Step 3 (Option A)

Step 4

Step 5

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

• If you have set up SingPass Mobile, you will receive a notification via the

mobile app. Tap the notification in your mobile to proceed.

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Activate User Account

Step 1

Step 2

Step 3 (Option B)

Step 4

Step 5

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

• If you have set up SMS OTP, enter the 6-digit Mobile OTP sent to your

registered mobile number, then click ‘Submit’.

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Activate User Account

Step 1

Step 2

Step 3 (Option C)

Step 4

Step 5

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

• Alternatively, if you have a OneKey Token, enter your 8-digit OTP shown

on your Token, then click ‘Submit’.

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Activate User Account

Step 1

Step 2

Step 3

Step 4

Step 5

• Next, enter a CorpPass ID of your choice. Do note that this cannot be

changed once submitted.

This field may be prepopulated with a CorpPass ID

that has already been set up by your CorpPass

Administrator. If so, this can no longer be changed.

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2

Step 3

Step 4

Step 5

• Enter a password of your choice.

Ensure that your password

meets the criteria.

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2

Step 3

Step 4

Step 5

• Re-enter your password then click ‘Submit’.

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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Activate User Account

Step 1

Step 2

Step 3

Step 4

Step 5

• A confirmation message will indicate that your account has been

activated.

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)

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- END -Updated as of February 2019

A Guide for Sub-Admins, Enquiry Users & Users

Activate User Account (SingPass Holders)