Adult Learning Principles - CUNA Councils · Important Points of Adult Learning • Adults will...

Adult Learning Principles Julie ann Wessinger

National Director Client Performance Strategies

Agenda • What is Your Personal Learning Style? • Learning Styles Debrief • Demonstration • Adult Learning Principles • Incorporating Learning Styles Effectively

to Maximize Adult Learning

Learning Styles

Learning Styles

• Visual (spatial) • Aural (auditory-musical) • Verbal (linguistic) • Physical (kinesthetic) • Logical (mathematical • Social (interpersonal) • Solitary (intrapersonal)

Visual (spatial) Learning is enhanced by: • Images, pictures, colours • Webs and maps to organize info • Visualize easily • Good spatial sense Love to: • Draw • Scribble • doodle

Mind Maps • A mind map is a diagram used to

represent words, ideas, tasks, or other items linked to and arranged around a central key word or idea.

• Mind maps are used to generate,

visualise, structure, and classify ideas, and as an aid.

Visual Teaching Tips • Highlighting key words • Memory Cards (key terms) • Post it notes/sticky pads (mind maps)

Aural (auditory-musical) Learning is enhanced by: • Sound • Music • Rhythm

Love to: • Sing (and it is in tune) • Play a musical instrument • Listen to music

Verbal (linguistic) – involves

both the written and spoken word Learning is enhanced by: • Playing with the meaning or sounds of words • Knowing the meanings of words • Writing and reading • Speaking and listening

Love to: • Recite tongue twisters, rhymes and limericks • Find out new words and use them in your writing and speaking • Talk through processes • Sing

/

Physical (kinesthetic) Learning is enhanced by: • Moving, exercise • Manipulating what they are learning about • Outdoor activities • Indoor activities

Love to: • Walk and talk • Fitness • PE lessons

Logical (mathematical Learning is enhanced by: • Sort and classify things • Work with numbers • Big picture thinking • Knowing what to expect Love to: • Maths lessons, calculators, maths websites • Work out budgets • Count and work algorithms • Create agendas and lists

Social (interpersonal) Learning is enhanced by: • Talking about it • Group work • Sharing ideas with others • Role plays

Love to: • Being with others • Socialising • Social games eg netball, soccer

Solitary (intrapersonal) Learning is enhanced by: • Time to think • Gentle encouragement • Music to work by • Opportunity to work alone Love to: • Self analyze • Be away from crowds

ADULT LEARNING

Adult Learning… Adult learning is any "post-compulsory" learning.

It is a broad term that can comprise formal college education; job related training, community education, or self improvement.

Andragogy

– uses approaches to learning that are problem-based and collaborative

– emphasizes more quality between the teacher and learner

Dr. Knowles asserted that andragogy (Greek: "man-leading") should be distinguished from the more commonly used pedagogy (Greek: "child-leading").

Andragogy vs. Pedagogy

Knowles’ Andragogical Assumptions

• concept of the learner

• role of the learner’s experience

• readiness to learn

• orientation to learning

• need to know

• motivation

Characteristics of Adult Learners

• autonomous and self-directed

• have accumulated a foundation of life experiences and knowledge

• goal-oriented • relevancy-oriented • practical • need to be shown respect

Motivating the Adult Learner • social relationships • external

expectations • personal

advancement • escape/stimulation • cognitive interest

Barriers • lack of time, money,

confidence, or interest

• lack of information about opportunities to learn

• scheduling problems • "red tape" • problems with child

care • transportation • motivation factors

Critical Elements of Learning

• Motivation • Reinforcement • Retention • Transference

Adults learn best when… • Prior learning is

appreciated and/or rewarded

• Subject matter is relevant to their needs

• Full of partial opportunity for self direction is provided

• They can employ critical reflection

• Mistakes are seen as opportunities to learn

• Instruction provides opportunity for interaction

• Dialog is part of the learning

• Practical/hands-on experience is part of the learning

Experiencing

Reflection and sharing

Interpreting

Generalizing

Applying

Revising and repeating Adult

Experiential

Learning

Cycle

DEMONSTRATION

Important Points of Adult Learning

• Adults will commit to learning when the goals and objectives are considered realistic and important to them.

• Adults want to be the origin of their own learning and will resist learning activities they believe are an attack on their competence.

• Adult learning has ego involved.

• Adults need to participate in small-group activities during the learning.

Important Points of Adult Learning

• Adults need to receive feedback on how they are doing and the results of their efforts.

• Adult learners come to learning with a wide range of previous experiences, knowledge, self-direction, interests, and competencies.

• Transfer of learning for adults is not automatic and must be facilitated.

Research Ebbinghaus & Goddard Findings:

The Forgetting Curve People forget 75% of the information they

receive in a training event within 48 hours if they do not immediately apply what they learned and receive coaching or feedback.

What Typically Happens…

P E F O R M A N C E

I M P R O V E M E N T

SEMINAR WEEK 2 WEEK 4 WEEK 6 WEEK 8 WEEK 9 - MONTH 9 MONTH 10 - 12

Methodology: Behavior Change

How We Get Results…

Final Thought

Tell me and I will forget Show me and I will remember

Involve me and I will understand

(Chinese proverb)

• Achieving Breakthrough Business Results: – Measurably Impact Sales and Service Results – Improve Member Retention and Loyalty – Increase Employee Productivity and Retention

• Four Decades of Experience • Founded by Ron Willingham

– Author of “Integrity Selling” & 10 other books • Allied Solutions Affiliate since 2007 • By the Numbers:

– Over 2,000 Client Organizations Worldwide • 300+ Financial Services Organizations

– 166 Credit Unions

FOR MORE INFORMATION CONTACT JULIEANN.WESSINGER@ALLIEDSOLUTIONS.NET (813) 546-0892

Clients Integrity Solutions Serves Partial Client List

Introductions Integrity Solutions Clients

CU Clients Integrity Serves Partial Listing

Introductions Integrity CU Clients